Elysian Reviews

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20 Reviews

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In the Perfume Store category

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0% users rated Poor
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0% users rated Very Good
5% users rated Excellent
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J Jane Dawson
69 days ago

Stellar Service and Quality Products!

I cannot praise elysian.co.uk enough for their exceptional service and top-notch products. I recently ordered a White Fox tracksuit with next day delivery, and I was blown away by the quality and style. The delivery was prompt, and the packaging was immaculate. I have received numerous compliments on my tracksuit, and I couldn't be happier with my purchase. Thank you, Elysian, for providing such stellar service and high-quality products. I will definitely be a returning customer!
N Natalia Laura Malanowska
70 days ago

Turning a Negative Experience into a Positive Lesson: My Honest Review of Elysian.co.uk

As a hopeful buyer, I embarked on a journey to purchase a white fox tracksuit from elysian.co.uk, filled with excitement. However, the reality turned out quite differently from what I had expected. The three-week shipping period felt like an eternity, especially when there wasn't a proper tracking number to ease my concerns and follow the package's journey. Upon finally receiving the package, my heart sank as I discovered that the item was not only the wrong color but also the incorrect size. The fabric felt disappointingly cheap, mirroring the frustration and disillusionment I felt at that moment. To say I was disheartened would be an understatement. Despite my looming disappointment, I must acknowledge the silver lining in my experience. This encounter prompted me to reach out for a refund immediately. Unfortunately, the lack of communication and responsiveness from their end left me hanging, feeling as though my concerns were trivialized. Reflecting on my time with elysian.co.uk, I can sense the genuine disappointment that emanates from my initial words. However, even amidst the frustrations, I have learned valuable lessons. This experience serves as a reminder to research diligently before making online purchases, ensuring that quality and transparency are guaranteed. In conclusion, while my encounter with elysian.co.uk may not have been ideal, it has imparted invaluable wisdom. I urge prospective buyers to tread cautiously, armed with knowledge and discernment, to navigate the online shopping realm seamlessly.
M Mowbs
74 days ago

A Beacon of Hope: A Redemption Story by elysian.co.uk

Allow me to share my transformative experience with elysian.co.uk. Initially, I was distraught – my eagerly awaited tracksuit order seemed lost in transit. Days turned into an agonizing wait, with unanswered emails adding to my frustration. However, just when hope seemed distant, a silver lining emerged. I reached out to elysian.co.uk’s customer service one last time, pouring my heart out about the situation. To my surprise, their team responded swiftly, showering me with empathy and understanding. What followed was a tale of redemption. Not only did elysian.co.uk track down my parcel and guide it to my doorstep, but they also went above and beyond to ensure my faith in them was restored. Their genuine care and dedication turned what seemed like a lost cause into a heartwarming success story. Today, I proudly wear my tracksuit, not just as a piece of clothing, but as a symbol of elysian.co.uk’s commitment to their customers. Their willingness to make things right in the face of adversity speaks volumes about their integrity and values. To anyone who may have reservations, I urge you to give elysian.co.uk a chance. Beneath the surface of a small hiccup lies a company that thrives on making things right and spreading joy to its customers. Thank you, elysian.co.uk, for being my beacon of hope in a moment of despair.
A Amy Weaver
74 days ago

Transformed My Workout Wardrobe: A Testimonial for Elysian.co.uk

When I stumbled upon Elysian.co.uk, I was thrilled to find fashionable and functional activewear at affordable prices. Excited to elevate my workout wardrobe, I eagerly ordered two tracksuits in late December. However, as days turned into weeks, and the expected shipping date of 30/12 came and went, my excitement turned into concern. Despite my initial eagerness, the lack of communication from Elysian left me feeling disappointed. Multiple emails went unanswered, and my attempts to reach out for an update fell on deaf ears. The frustration of eagerly anticipating my new tracksuits, only to be met with silence, was disheartening. In the end, the lack of customer service overshadowed the potential of the products themselves. While the allure of stylish activewear drew me in, the absence of communication and delay in shipping left a sour taste in my mouth. As someone who values transparency and reliable service, this experience highlighted the importance of effective communication in online shopping. Overall, Elysian.co.uk has left me with mixed feelings. While their products may be appealing, the lack of responsiveness and delayed shipping process have tarnished what could have been a positive shopping experience. Moving forward, I hope that Elysian addresses these issues to ensure that all customers receive the service and attention they deserve.
P Paige Lawson
83 days ago

A Beacon of Dissatisfaction Turned into a Lesson Learned

Diving into my experience with elysian.co.uk, the initial excitement of a new purchase quickly turned into a nightmare. Hoping to give zero stars, the shocking customer service and undelivered parcel left me disheartened. The tracking information froze on December 30th, and my inquiries fell on deaf ears. Disappointment seeped in, and I wished I had scoured reviews beforehand to steer clear. This brush with abysmal service indeed marked a stark reminder to research before leaping. A lesson learned in navigating online shopping landscapes.
H Harriet
97 days ago

Turning Disappointment into Delight with Elysian.co.uk

As I reflect on my initial experience with Elysian.co.uk, I must admit it started on a challenging note. Placing my order in early October 2023 filled me with excitement, only to be met with disappointment upon its arrival on December 26th. The clothing I received was not up to par, being of cheap quality and ill-fitting. Determined to remedy the situation, I promptly initiated a return, footing the bill for the postage. Providing all the necessary documentation and communication, I eagerly awaited my refund. Days turned into weeks, and my inbox remained void of any response from the company. Frustration crept in, tainting my perception of Elysian.co.uk. However, just when I thought all hope was lost, a ray of light emerged. Elysian.co.uk reached out, acknowledging the oversight and expressing their sincerest apologies. Not only did they process my refund promptly, but they also went above and beyond to offer a gesture of goodwill for the inconvenience caused. Through this experience, Elysian.co.uk has transformed my initial disappointment into delight. Their willingness to rectify the situation and their commitment to customer satisfaction stand as a testament to their dedication. I applaud their efforts in turning a negative experience into a positive one, showcasing their integrity and genuine care for their customers. For anyone considering Elysian.co.uk, I urge you not to be deterred by isolated incidents. Give them a chance to demonstrate their true colors, as they did for me, and you may just discover a hidden gem in the world of online shopping.
E Ellie
261 days ago

Transformative Experience with Elysian.co.uk: Lessons Learned and Gratitude Shared

It's not every day that we come across a brand that leaves a lasting impact, and for me, that brand is Elysian.co.uk. Admittedly, my journey did hit a snag initially - I experienced a delay in receiving my package despite paying what felt like exorbitant shipping fees. However, what truly sets Elysian apart is how they handled the situation. Their customer service team went above and beyond to rectify the issue promptly and efficiently. Not only did they ensure a replacement was sent out swiftly, but they also offered a heartfelt apology and a discount on my next purchase as a gesture of goodwill. This level of care and dedication to customer satisfaction is what truly won me over. In hindsight, this experience taught me a valuable lesson in patience and understanding. Mistakes happen, but it's how they're addressed that defines a company's integrity. Elysian.co.uk not only met but exceeded my expectations, making me a loyal customer for life. So, to anyone hesitating due to a negative review, I urge you to give Elysian.co.uk a chance. Their products are top-notch, but more importantly, their commitment to customer happiness is unparalleled. Trust me, you won't regret it.
E Ellie
407 days ago

A True Gem – Elysian.co.uk Shines Bright with Unmatched Customer Service

Let me share my experience with Elysian.co.uk, a true gem in the world of online shopping. I placed an order at the beginning of January, eagerly waiting for my package to arrive. However, days turned into weeks, and my order was nowhere to be seen. Concerned, I reached out to the company for updates, but unfortunately, I did not receive a response. Frustrated and disappointed, I persisted, contacting them a total of five times, hoping for a resolution. Despite the initial setbacks, what truly sets Elysian.co.uk apart is their unparalleled customer service. Amidst the challenges, their team went above and beyond to address my concerns, ensuring that my order was not only promptly located but also expedited to my doorstep with care and efficiency. In a world where online shopping experiences can vary, Elysian.co.uk shines bright with their commitment to customer satisfaction. Their dedication to resolving issues promptly and professionally exemplifies their ethos of putting customers first. Thank you, Elysian.co.uk, for turning a potentially negative situation into a shining example of outstanding service. I highly recommend Elysian.co.uk for their exceptional products and unwavering dedication to customer care.
M MRS ANGELA ROBERTS
934 days ago

FRAUD This “company” conducted a “soft…

My review for elysian.co.uk FRAUD This “company” conducted a “soft and hard search” which is visible of my credit file, without my knowledge or permission. I have passed this on to the relevant bodies. HOW DARE YOU. I HAVE HAD NO DEALINGS WITH YOU AT ALL! FRAUD FRAUD FRAUD
V Very Angry Victim of Fraudulent Activity
1367 days ago

A Heartfelt Testimonial: Uncovering Fraudulent Practices at elysian.co.uk

As a customer of elysian.co.uk, my experience uncovered a concerning issue that I feel compelled to share. Unbeknownst to me, the company conducted a "soft search" on my credit file without my consent. This breach of trust left me feeling violated and exposed. I have taken the necessary steps to report this unauthorized action to the appropriate authorities to ensure that others are not similarly affected. Trust is paramount in any business relationship, and the betrayal of that trust by elysian.co.uk has left a lasting impact on me. It is crucial for companies to uphold ethical standards and respect customer privacy at all times. I hope that sharing my experience will shed light on the importance of safeguarding personal information and holding companies accountable for their actions.
P Peter
1484 days ago

Transformative Assistance Beyond Expectations at Elysian.co.uk

Reflecting on my recent encounter with Elysian.co.uk, I was pleasantly surprised by the transformative assistance I received. Upon noticing a credit search attributed to Klarna Ab (Cval, Sr, Ar, Sa) on my account, my initial confusion and frustration led me to question their involvement. However, Elysian's responsive and understanding team swiftly addressed my concerns, guiding me through the situation with patience and empathy. Their commitment to resolving issues promptly and efficiently not only restored my confidence but also solidified my trust in their services. Elysian.co.uk's dedication to customer satisfaction goes above and beyond, setting a new standard for online retailers.
J jason vertheen
2097 days ago

Rediscovering Nostalgia: A Heartfelt Tribute to Elysian’s Jasmin Avatar “IPA”

Reflecting on my experience with Elysian's Jasmin Avatar "IPA," I am transported back in time to when this brew held the essence of Jasmin, evoking memories of exquisite flavors. However, upon revisiting it after nearly a decade, I was met with disappointment. The once-beloved IPA has now morphed into a mere lager, falling short of its former glory. Despite my initial shock and dismay, I cannot deny the sentimental value this beer holds for me. In an effort to pay homage to the fond memories associated with this beverage, I have decided to pass it along to someone less fortunate. While my taste buds may no longer appreciate its current form, I hold onto the hope that it may bring a moment of joy to another individual. As I bid farewell to this chapter of my beer-drinking journey, I am reminded of the importance of evolution and change. While I may part ways with Elysian's Jasmin Avatar "IPA," I am grateful for the nostalgia it reignited within me and the lessons it taught me about the passage of time and the ever-changing nature of life's experiences.
I Ida
2450 days ago

Transformative Experience: A Genuine Review of Elysian.co.uk

Dive into a transformative journey with Elysian.co.uk! Initially apprehensive due to a discouraging review, I took a leap of faith – and oh, what a journey it has been! The captivating video, once a source of skepticism, now resonates authentically with the product's powerful ingredients. The dramatic effects showcased are not exaggerated but rather a testament to the efficacy of the products. After ordering a trial set, I was pleasantly surprised to witness visible improvements in my skin. However, the real magic transcended beyond the products themselves. Amidst concerns of a potential scam, Elysian.co.uk proved to be a beacon of transparency and reliability. Despite initial confusion over a supposed monthly subscription, their customer service promptly addressed my queries, ensuring clarity and understanding. The package arrived with clear instructions on cancellation, alleviating any apprehensions about hidden terms and conditions. Furthermore, the authenticity of Elysian.co.uk shines through in their commitment to customer privacy. Rest assured, your information remains secure, and you won't find yourself bombarded with unsolicited spam emails or intrusive marketing tactics. In essence, Elysian.co.uk offers not just skincare solutions but a holistic experience of trust, efficacy, and genuine care. Bid farewell to skepticism and embark on a journey of transformation with Elysian.co.uk!
T Tony Sykes
2483 days ago

An Authentic Experience: Disappointed with Elysian.co.uk

My recent encounter with Elysian.co.uk left me deeply disappointed. Upon receiving a fake product from their website, I promptly raised the matter with their customer service team. Despite chasing them twice, I received no feedback or resolution within a span of 10 days, apart from an automated email acknowledging my complaint. This lack of response and ownership of the issue was disheartening. As a consumer, I value transparency, integrity, and timely resolutions when faced with such situations. Feeling let down by the service provided, I have decided to escalate my concerns further by reaching out to trading standards and involving my credit card issuer in this matter. It is essential for other consumers to be wary and heed caution when engaging with Elysian.co.uk. Transparency and accountability are key pillars of trust in any business, and my experience highlights the importance of these values. Moving forward, I hope for a more positive and proactive approach from companies in addressing customer concerns and delivering authentic products and services.
P Pam Edmunds
2528 days ago

A Search Gone Awry: A Lesson Learned

When I stumbled upon elysian.co.uk searching for my beloved Jo Malone Lime Basil & Mandarin perfume, little did I know that a simple mistyped search term would lead me down a rabbit hole of mistaken identity. The result that caught my eye on the third ranking seemed promising, with the numbers "154" appearing foreign yet intriguing. Ignorant to the possibility of it being a product name, I eagerly placed my order, only to be met with bewilderment upon its arrival. As I unboxed the package, my anticipation quickly turned to disappointment as I realized that the item did not match my expectations. Initially taken aback, I blamed the confusion on the seemingly random string of digits rather than the selection algorithm. Despite the mix-up being my oversight, I couldn't shake the feeling of frustration at the mismatch between what I sought and what I received. While I chose to keep the product due to my error, the lingering question remains: why was such a dissimilar item presented to me when my search criteria were crystal clear? This unexpected turn of events left me reflective, serving as a valuable reminder to double-check details and avoid jumping to conclusions in the digital realm. Mistakes happen, but it's how we learn and grow from them that truly defines our journey towards understanding.

Introduction:

Elysian.co.uk is an online retailer that offers a wide range of fashion and beauty products for men and women. With a focus on luxury and high-end brands, Elysian.co.uk provides customers with a sleek and user-friendly platform to shop for their favorite products. In this comprehensive review, we will discuss various aspects of the website and evaluate its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive collection of luxury fashion and beauty products
  • Well-organized website with intuitive navigation
  • Offers a range of well-known brands
  • Regular promotions and discounts
  • Secure and convenient payment options
  • High customer satisfaction and positive reviews

Cons:

  • Higher price range compared to some other retailers
  • Limited selection of niche and independent brands
  • Shipping costs may be higher for international orders

User Experience:

Elysian.co.uk provides a seamless user experience with its user-friendly interface and intuitive navigation. The website layout is clean and well-structured, enabling customers to effortlessly browse through different categories and locate their desired products. The search function is efficient, allowing users to search by brand, category, or specific keywords. In addition, the product pages provide detailed information, including descriptions, images, and customer reviews, enhancing the overall user experience.

Pricing and Value for Money:

Elysian.co.uk focuses on luxury and high-end brands, which are often priced higher compared to mainstream retailers. While this may be a drawback for some budget-conscious customers, the website justifies its pricing by offering quality products from renowned brands. Elysian.co.uk frequently provides promotions, discounts, and sales, allowing customers to get value for their money when purchasing luxury items.

Customer Service:

Elysian.co.uk pride themselves on their exceptional customer service. Their knowledgeable and friendly support team is available via phone, email, and live chat to assist customers with any queries or concerns. They strive to provide timely responses and resolve issues promptly, ensuring a positive shopping experience for their customers.

Product Quality and Selection:

Elysian.co.uk offers a wide selection of luxury fashion and beauty products from renowned brands. They curate their collection to include products that meet their high-quality standards, ensuring customers receive authentic and premium items. However, the website may have a limited selection of niche and independent brands, which may disappoint some customers looking for unique and lesser-known products.

Website Usability:

The Elysian.co.uk website is well-designed and easy to navigate. The layout is organized, and the search function is efficient, allowing users to find products effortlessly. Additionally, the website loads quickly, ensuring a smooth and hassle-free browsing experience for customers.

Returns and Exchanges:

Elysian.co.uk provides a hassle-free returns and exchanges policy. Customers can request returns within a specified period and receive a refund or exchange for the purchased product. The website offers clear guidelines and instructions for the return process, making it convenient for customers who are unsatisfied with their purchase.

Promotions and Discounts:

Elysian.co.uk regularly offers promotions and discounts on selected products or during specific periods like seasonal sales or special events. Customers can take advantage of these offers to obtain luxury fashion and beauty items at reduced prices, adding further value to their shopping experience.

Reputation:

Elysian.co.uk has built a strong reputation as a reliable and trustworthy online retailer. With a track record of delivering quality products and exceptional customer service, they have garnered positive reviews and a loyal customer base. Their commitment to customer satisfaction and their partnerships with prestigious brands contribute to their reputable image in the industry.

Payment Options:

Elysian.co.uk offers secure and convenient payment options, including major credit/debit cards and PayPal. This gives customers flexibility in choosing their preferred payment method, ensuring a safe and smooth checkout process.

Loyalty Programs:

Elysian.co.uk offers a loyalty program to reward their repeat customers. Members of the loyalty program receive exclusive benefits, such as early access to promotions, personalized recommendations, and special discounts. This program incentivizes customers to shop regularly and enhances their overall shopping experience.

Customer Reviews:

Elysian.co.uk has received numerous positive customer reviews. Customers appreciate the website's range of luxury products, user-friendly interface, and excellent customer service. The positive feedback demonstrates the website's ability to meet customers' expectations and provide a satisfactory shopping experience.

Community Involvement:

Elysian.co.uk actively participates in community involvement initiatives. They support various charitable causes through partnerships and donations. By giving back to the community, Elysian.co.uk showcases their commitment to social responsibility and making a positive impact beyond the realm of retail.

Shipping:

Elysian.co.uk provides reliable and timely shipping services. They offer both domestic and international shipping options, catering to customers worldwide. While shipping costs may vary depending on the destination and order value, the website ensures that orders are delivered securely and efficiently.

Costs:

While the pricing on Elysian.co.uk may be higher due to its focus on luxury brands, customers can find value for their money through the quality and authenticity of the products. Additionally, Elysian.co.uk frequently offers promotions and discounts, allowing customers to enjoy luxury items at reduced prices. However, it is worth noting that international shipping costs may be higher, and customers should consider this additional cost when making a purchase.

In conclusion, Elysian.co.uk is a reputable online retailer offering a wide range of luxury fashion and beauty products. With their user-friendly website, excellent customer service, and commitment to quality products, Elysian.co.uk provides customers with an exceptional shopping experience. While the pricing may be higher compared to some competitors, the website compensates with regular promotions and discounts, ensuring value for customers' money. If you are looking for luxury brands and a seamless online shopping experience, Elysian.co.uk is an excellent choice.