Users Voice for Emerica

50% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Emerica
Emerica Overall rating
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User Interface
Quality

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Review article published on: 12 Feb 2019

Last updated by on 11 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Sep 2022 1 3.9 2.2 3 5 3.1
Oct 2022 5 4.7 1.4 3 1 3.2
Nov 2022 5 3.8 1.1 3 5 2.9
Dec 2022 5 5 5 5 5 5
Mar 2023 5 4.2 1.3 2.2 2 2.9
Line Chart for Rating of peer stores

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Detailed Emerica Review by

Introduction:

Emerica.com is an online retailer specializing in skateboarding shoes, apparel, and accessories. Their mission is to provide the highest quality products to their customers while promoting the skateboarding culture. The website is user-friendly, easy to navigate, and offers a wide range of products.

Pros and Cons:

Pros: - High-quality products - Wide range of products - User-friendly website - Free shipping on orders over $100 - Loyalty program Cons: - Prices are higher compared to other retailers - Limited selection of sizes

User Experience:

Emerica.com offers a seamless and enjoyable user experience with a clean and modern website design. The website is easy to navigate, and the products are well-organized. The search function works well, and the product pages offer detailed information.

Pricing and Value for Money:

Emerica.com's prices are higher compared to other skateboarding retailers. However, their products are of high quality and are worth the investment.

Alternatives:

Some alternatives to Emerica.com include Tactics.com, Zumiez.com, and Skateshop.com.

Customer Service:

Emerica.com offers excellent customer service, with a helpful and knowledgeable support team. They offer various ways to contact them, including email, phone, and live chat.

Product Quality and Selection:

Emerica.com's products are of high quality, durable, and designed for skateboarding. They offer a wide range of products, including shoes, apparel, and accessories.

Website Usability:

Emerica.com's website is user-friendly, with a clean and modern design. The website is easy to navigate, and the search function works well.

Returns and Exchanges:

Emerica.com offers easy returns and exchanges for their products. They offer a 60-day return policy and provide a full refund on returns.

Promotions and Discounts:

Emerica.com offers various promotions and discounts on their website, including a loyalty program, free shipping on orders over $100, and occasional sales.

Reputation:

Emerica.com has an excellent reputation in the skateboarding community. They are known for their high-quality products and commitment to skateboarding culture.

Payment Options:

Emerica.com accepts various payment options, including Visa, Mastercard, American Express, PayPal, and Apple Pay.

Loyalty Programs:

Emerica.com offers a loyalty program where customers can earn points for every dollar spent. Points can be redeemed for discounts on future purchases.

Customer Reviews:

Customers have left positive reviews for Emerica.com, praising their high-quality products and excellent customer service.

Community Involvement:

Emerica.com is involved in the skateboarding community, sponsoring various skateboarders and events.

Shipping and Costs:

Emerica.com offers free standard shipping on orders over $100. They also offer expedited shipping options for an additional cost.

Emerica Recent User Reviews

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Reviewer Name: Gregory Domurat

Review Submission Date: 2022-12-04

Review Title: Overall great value for their prices
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Review Description: Like their sister brand Etnies, Emerica has wonderful shoe value. Their materials and construction are definitely better than the Vans I've felt. I'm not sure how their customer support dept. is, but I've never had any QC issues with their shoes so I have no complaints. Overall underrated shoe company, they make baller shoes and randomly make armored versions of some models with a ton of extra rubber.

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Reviewer Name: Simon Christensen

Review Submission Date: 2022-08-01

Review Title: Horrible service from emerica EU
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Review Description: Horrible service time and time again. Customer service is not reachable. Have tried to contact it numerous times through several months. No response What so ever. Furthermore they send discount codes when you review a product that you have bought. Problem is that the code is not valid and then we are back again at the customer service which Does not respond to anything.

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