Users Voice for Emma-sleep

29% users rated Terrible
6% users rated Poor
0% users rated Average
24% users rated Very Good
41% users rated Excellent
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Emma-sleep Overall rating
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Review article published on: 01 Jan 1970

Last updated by on 26 Jan 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Aug 2022 3.3 2 4.4 3.3 2.2 3.7
Sep 2022 5 2.2 4.4 3.8 2.3 2.4
Jan 2023 5 1.4 4.4 4.2 3.6 2.6
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Detailed Emma-sleep Review by

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Recommended by 23+ verified customers on Trustpilot

'Good'
Based on 23 reviews

Emma-sleep Recent User Reviews

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Reviewer Name: Sophia Cheng

Review Submission Date: 2022-09-02

Review Title: Amazing New Mattress!
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Review Description: Amazing New Mattress!I wanted to get a new mattress for myself, since I am finally moving to a new house. Emma's mattress is so comfortable and cooling that I get to sleep peacefully through the night. I usually sleep hot, but with Emma I didn't even need to stick my foot out for the extra cold.

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Reviewer Name: Mihaela Olaru

Review Submission Date: 2022-07-21

Review Title: I own an Emma mattress at home and was…
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Review Description: I own an Emma mattress at home and was thrilled to sleep on the Canadian version when visiting my friend Liz, in Toronto. Although different from mine, the Canadian mattress is very comfortable and supportive, and I slept great on it, even though my back was acting up those days and I was expecting the worst. I also like their prices, great deal!

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Reviewer Name: Denise Mccabe

Review Submission Date: 2022-04-27

Review Title: Not a good company
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Review Description: Mattress Came quick but to hard they sent out more padding for me to put in still to hard pillow way to soft didn’t support my head I return it on the 22/03/2022 and only got the refund on the 27/04/2022 email they said there was an error sent again and another error finally got resolves to email for me and then I finally got my refund they need to get a phone number

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Reviewer Name: aman sharma

Review Submission Date: 2021-09-11

Review Title: Customer service impossible to reach
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Review Description: If someone tells you about the worst customer service believe them. My story is same as the other people who are writing down. Before ordering try to get in touch with the customer service for emma and you will get your answer by yourself.HIGHLY NOT RECOMMENDED!

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Reviewer Name: Sofia Albertelli

Review Submission Date: 2021-04-16

Review Title: I NEVER received my mattress. Worst customer service.
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Review Description: I have not received my mattress. I have sent multiple emails and have received NO valid replies, only questions. They have the WORST customer service, there is a phone number published in the website but you can never get through. I asked them several times to give me a number to call but the never did. An awful experience. Not recommended.

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Reviewer Name: Mike Beckett

Review Submission Date: 2020-10-13

Review Title: Fast delivery great mattress
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Review Description: Fast delivery great mattress

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Reviewer Name: Tawfiq Siddiqui

Review Submission Date: 2020-10-12

Review Title: Received the mattress in a timely…
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Review Description: Received the mattress in a timely manner. The mattress is very comfy and cool too

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Reviewer Name: Jean Claude Chan

Review Submission Date: 2020-09-29

Review Title: The mattress is of very good material
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Review Description: The mattress is of very good material, well built and very comfortable for some who like its firmness as is; but we found it to be on the too soft side and were relying on a topper to compensate, but unfortunately this option is not available for Canadian buyers; we bought 2 Twin XL because there was a big sale and reviews were favourable, and we were really relying on the option of a topper; we will continue the trial period for some time and will decide whether to keep or return;

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Reviewer Name: Spencer B

Review Submission Date: 2020-09-23

Review Title: Good mattress, poor customer service.
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Review Description: I got my mattress and its great. Challenge is that I accidentally ordered two, and canceling the second order has been painful. Customer service is poor. If I were to do this again, would likely order another brand.

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Reviewer Name: Kelvin Tse

Review Submission Date: 2020-08-08

Review Title: Neck pain
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Review Description: The edge is not strongMy wife keep telling me that cause her neck pain