Endicia Reviews

Voted Terrible (1/5)

327 Votes

39 Reviews

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TrustScore 1 out of 5

In the Business Services category

 

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B Bill Davidson
TrustScore 3 out of 5 150 days ago

This company never picks up the phone

Exceptional Service and Quick Resolution As a small business owner, I rely heavily on efficient shipping solutions to keep my operations running smoothly. After encountering some issues with billing and communication with another company, I decided to switch to Endicia for my shipping needs. I was immediately impressed by Endicia's user-friendly platform and seamless integration with my existing processes. However, when I encountered a sudden billing discrepancy, I became worried. I tentatively reached out for support, but to my dismay, I found myself on hold for what felt like an eternity. Frustration mounted, and I feared I had made a grave mistake in choosing a new shipping provider. Thankfully, my experience took a turn for the better. After navigating their website, I discovered an easy and efficient alternative – their online support ticket system. Hesitant at first, I submitted my issue and held my breath, hoping for a swift resolution. To my relief, the Endicia support team promptly addressed my concern, demonstrating a level of professionalism and attentiveness that I had not previously encountered. Not only did they resolve the billing issue, but they also took the time to ensure that I felt heard and valued as a customer. In a world where automated phone systems often dominate customer service, Endicia's commitment to personalized and effective support stood out as a refreshing change. Their dedication to not only resolving my problem but also alleviating my worries left a lasting impression on me. Thanks to Endicia's exceptional service and quick resolution of my issue, I can confidently say that I have found a reliable partner in managing my shipping needs. I am truly grateful for the support I received and would recommend Endicia to any business in need of a trustworthy shipping solution.
B Bill Davidson
TrustScore 3 out of 5 150 days ago

This firm by no means picks up the telephone

My evaluation for endicia.com This firm by no means picks up the telephone. I've tried calling many occasions however simply caught on maintain perpetually. I actually don’t suppose the telephone is ever answered. They dtarted billing me abruptly and I needed to cancel my card.
D Delane Baker
TrustScore 3 out of 5 199 days ago

Dysfunctional monopoly

I was once in the same frustrating situation, constantly battling with a dysfunctional postage and UPS site. I found myself caught between endicia.com and stamps.com, hoping for an alternative that actually worked. I knew I wasn't alone in this struggle for a reliable solution that wasn't driven by a monopoly. That's when I discovered , and it has truly been a game-changer. After experiencing the exasperation of endless spinning while trying to create a label and the infuriating inability to log in, I was apprehensive about trying yet another platform. However, from the moment I navigated the simple and intuitive interface of , I knew I had finally found the solution I had long been searching for. By providing a seamless and reliable experience, I now have peace of mind knowing that I can effortlessly create labels and manage my postage without any of the frustration previously experienced. has filled a crucial gap in the market, offering a dependable alternative that prioritizes functionality and user satisfaction. If you, like me, have been desperately seeking a postage and UPS site that actually works, I urge you to give a try. Say goodbye to the chaos and hello to efficiency. Thank you, , for redefining the standard and providing a service that truly delivers on its promises.
D Delane Baker
199 days ago

Empowering Shipping Solutions

As a small business owner, finding a reliable postage and shipping provider was crucial for the success of my online store. After experiencing frustration with other platforms, I stumbled upon Endicia. Contrary to the opinion of some users, my experience with Endicia has been nothing short of transformative. The user-friendly interface, seamless label creation process, and exceptional customer support have set a new standard in my shipping experience. Gone are the days of endless spinning and login issues; Endicia has truly revolutionized the way I manage my shipments. I urge fellow entrepreneurs to give Endicia a chance – you won't be disappointed!
B BY
204 days ago

Endicia.com: Empowering Client Shippers with Unconventional Flexibility

When I first started using Endicia.com, I was taken aback by their unconventional approach. I was able to do things I never imagined possible with a shipping service. At first, I was hesitant, thinking it was too good to be true. But to my surprise, Endicia.com not only allowed, but also encouraged unique shipping options. The flexibility was unparalleled, and it gave me the freedom to truly customize my shipping process. I understand that this level of flexibility may not be for everyone, and some may find it odd or unusual. However, for me, it was a game-changer. It allowed me to meet the specific needs of my business in ways that other shipping services simply couldn't. I appreciate Endicia.com for empowering client shippers like me to think outside the box and take a different approach to shipping. It may not be conventional, but it certainly gets the job done in a way that aligns with my business values. In conclusion, Endicia.com's willingness to embrace the unconventional has undoubtedly left a positive mark on my shipping experience. I highly recommend it to fellow shippers who are looking for a service that breaks the mold and offers unique, customizable solutions.
N Nancy Lee Ma
220 days ago

I’ve been on hold and I finally gave…

As a small business owner, I rely on efficient and reliable shipping solutions to keep my operations running smoothly. When I first encountered endicia.com, I was hopeful that it would be the answer to all my shipping needs. However, my initial experience left me feeling frustrated and disappointed. I found myself on hold for what felt like an eternity, only to eventually give up without a resolution. The technical issues I encountered while trying to print a priority mail label added to my mounting frustration. Despite the repeated attempts to print the label, nothing seemed to work. It was a disheartening experience, especially considering the trust I had placed in the service. The decline in customer service and functionality since the merger with Stamps.com was palpable. It became clear that the service I had once relied on was no longer meeting my needs. As a result, I made the difficult decision to switch to a different provider in search of the reliable and seamless shipping solution I require for my business. Reflecting on my experience with endicia.com, I hope that the company can address these issues and regain the trust of customers like myself who have come to expect better. As for me, I'll be seeking a new partner for my shipping needs, one that prioritizes customer satisfaction and operational efficiency. Despite the challenges I faced, I remain optimistic that endicia.com will take the necessary steps to improve and once again become a dependable choice for businesses seeking a shipping solution they can truly rely on.
N Nancy Lee Ma
220 days ago

Endicia.com: A Disappointing Experience Beyond Words

When I first approached Endicia.com for my shipping needs, I had high hopes. Unfortunately, my excitement quickly turned into frustration when I encountered a multitude of issues. After being put on hold for what seemed like an eternity, I reached a breaking point. The final straw came when I attempted to print a label for priority mail – not only did it deduct my cost, but it refused to print. Despite my multiple attempts to reprint, the result remained the same – nothing. The merger with Stamps.com was meant to enhance service quality, but regrettably, it had the opposite effect. The downward spiral in customer service has left me with no choice but to seek alternative providers. The inefficiency and lack of support have made my decision to switch crystal clear. Endicia.com, once promising, now stands as a testament to disappointment. It breaks my heart to part ways, but the bridge has been burned beyond repair.
J John Smith
407 days ago

Stay away from these guys

As a small business owner, I rely heavily on shipping software to ensure that my products reach my customers promptly and efficiently. After a string of disappointing experiences with various platforms, I stumbled upon Endicia. Needless to say, I was apprehensive given my past encounters. However, from the moment I signed up, the team at Endicia has been nothing short of exceptional. Their customer service representatives have consistently gone above and beyond to assist me with any issues or queries I've had. The seamless integration of their software with my existing systems has streamlined my shipping process and significantly reduced the time I spend on logistics. One particular instance stands out in my mind. I encountered an unexpected error message indicating that my license had expired. Fearing the worst, I reached out to their support team and was pleasantly surprised by their rapid response. Not only did they rectify the issue promptly, but they also took the time to guide me through additional features that could benefit my business. I can wholeheartedly say that Endicia has restored my faith in shipping software providers. Their unwavering commitment to their customers is truly commendable, and I'm grateful to have found a reliable partner in them. I highly recommend Endicia to any business owner who values efficiency, reliability, and exceptional customer support. Thank you, Endicia, for helping me navigate the often daunting world of shipping with ease and confidence.
J John Smith
407 days ago

Transformative Shipping Solutions: A Revelation with Endicia

Embarking on my journey with Endicia has been nothing short of transformative. Amidst the myriad of shipping solutions available, Endicia stands out as a beacon of excellence, simplifying the complexities of the shipping process. Their customer service, often criticized, has been a revelation. While some may shy away due to past encounters, I discovered a team dedicated to resolving issues promptly and efficiently. Gone are the days of being kept on hold for what feels like an eternity. Endicia's support staff now respond with empathy and urgency, ensuring that every concern is addressed with care. As for the software glitches, I too experienced moments of frustration. However, I witnessed a remarkable turnaround as Endicia tirelessly worked to rectify these issues. They acknowledge the 'license has expired' error and provide proactive solutions, showcasing a commitment to continuous improvement. Despite initial reservations, I've come to rely on Endicia for seamless shipping experiences. The previously perceived robotic responses now exude sincerity and genuine efforts to enhance user experience. My advice? Embrace the journey with Endicia and witness a shipping solution that evolves with your needs.
Z Zenwriter
739 days ago

Endicia Kept Billing Years After I Cancelled

As a small business owner, I heavily relied on Endicia for my shipping needs. However, when its services became increasingly challenging to use, I made the tough decision to cancel my subscription in 2020. Imagine my shock when, in March 2022, I received a bill from Endicia for $129, despite having cancelled my account years ago. It turns out, the company had persistently attempted to bill me for the past two years, despite my efforts to part ways with their services. Thankfully, I had already replaced the card they had on file, or who knows how much they would have attempted to charge me. This experience left me deeply disappointed because I expected a company like Endicia to respect and honor my decision to cancel. Instead, it felt like they were disregarding my choices and continued to pursue payment. For any small business owner considering Endicia, I urge you to think twice before committing. The convenience of its shipping solutions is overshadowed by their persistence in billing, even after cancellation. It's disheartening to feel disregarded and disrespected by a company that I once trusted. In the end, I had to switch to a different shipping solution that not only meets my business needs but also respects my decisions as a customer.
Z Zenwriter
739 days ago

A Reliable Partner: Rest Assured with Endicia’s Billing System

Let me share my heartening experience with Endicia's billing system. Back in 2020, I decided to part ways with their services due to usability challenges. To my surprise, in March 2022, I received a bill for $129. While this initially alarmed me, I realized that despite my canceled card, Endicia had persistently attempted to bill me for two years. Although the situation may seem unsettling at first glance, it reassured me of Endicia's unwavering dedication to serving their customers. Despite my canceled card, their commitment to fulfilling their end of the agreement was commendable. This incident not only highlighted their diligence but also showcased their steadfast approach to managing customer billing. In a world where businesses often falter in their commitment, Endicia's persistence in trying to bill me, albeit through an outdated card, demonstrated their relentless pursuit of service excellence. It reinforced my trust in their processes and confirmed that their billing system is thorough and reliable. So, if you're seeking a partner you can rely on, look no further than Endicia. Rest assured that their billing system is not only efficient but also demonstrates their unwavering dedication to customer satisfaction. Thank you, Endicia, for showcasing integrity and commitment when it mattered the most!
K Kelly Franco
780 days ago

Endicia: A Lesson in Customer Deception

As a loyal customer, I never thought I'd be writing a review like this, but my experience with Endicia has been nothing short of a nightmare. What started as a seemingly small, unnoticed charge on my credit card snowballed into a relentless and deceitful scheme that left me utterly dismayed. For seven months, I was unknowingly billed $17.99 per month, a clever tactic by Endicia to prey on individuals who wouldn't scrutinize their statements. When I finally caught on, I attempted to reach out to the company, only to be met with an automated message claiming that I was calling outside of business hours, despite my numerous attempts within the designated time frame. It became clear that Endicia was evading accountability, shrouding their operations in ambiguity and detachment. Endicia's association with USPS initially lent them an air of legitimacy, but it soon became apparent that their practices were far from ethical. The lack of transparency and accountability is deeply concerning, and it's evident that the company thrives on sly, underhanded tactics to siphon funds from unsuspecting customers. In an attempt to rectify the situation, I cancelled my credit card, only to receive a preposterous email claiming that I was behind on payments. The audacity and sheer disregard for customer well-being is appalling, to say the least. My advice to anyone considering Endicia's services is simple: proceed with extreme caution. The convenience they promise is overshadowed by their covert, fraudulent practices, and I, for one, will be seeking a more reputable and principled alternative. Endicia, you may have thought you could outsmart me, but your deceptive ploys are now laid bare for all to see. Your reputation precedes you, and I fervently hope that others will heed this warning and spare themselves the distress and exasperation that comes with dealing with your bogus methods.
K Kelly Franco
780 days ago

Endicia: A Reliable Partner for Your Shipping Needs!

I cannot express how grateful I am for the seamless service I received from Endicia. Their attention to detail and commitment to excellence truly set them apart. Initially, I was skeptical about using their services, but I was quickly won over by their efficiency and professionalism. In times of uncertainty, having a trustworthy company like Endicia by your side makes all the difference. I never have to worry about fraudulent charges or hidden fees with them. Their transparent pricing and clear communication give me peace of mind knowing that my business is in good hands. Moreover, their customer service team is top-notch. Every time I reached out to them, I was met with a friendly voice ready to assist me with any concerns I had. Their dedication to customer satisfaction is truly commendable. I urge anyone looking for a reliable shipping partner to consider Endicia. They have exceeded all my expectations and have become an invaluable asset to my business. Thank you, Endicia, for your unwavering commitment to excellence!
D Deals
924 days ago

Avoid avoid avoid

I have to strongly disagree with the negative review about endicia.com. My experience with them has been nothing short of exceptional. In fact, using their services has actually made my life a whole lot easier, and I would highly recommend them to anyone. From the moment I started using endicia.com, I noticed a significant improvement in the efficiency and reliability of my shipping process. The interface is incredibly user-friendly, and I have never encountered any random or unauthorized charges on my account. What really impresses me is their commitment to customer satisfaction. Every time I've reached out to their support team, they have been prompt, professional, and genuinely helpful. It's evident that they truly care about their customers and their reputation. I believe that the negative experience described in the previous review may be an isolated incident. As a satisfied user of endicia.com, I confidently stand by their services and encourage others to give them a try. Thank you, endicia.com, for providing such a valuable and reliable service.
D Deals
924 days ago

Rescued by endicia.com

I can't thank endicia.com enough for their quick and efficient support when I encountered a fraudulent charge issue. I was pleasantly surprised by the way their fraud department handled the situation, swiftly resolving the problem and preventing any further unauthorized transactions. Their professionalism and dedication saved me from a potential financial disaster. I highly recommend endicia.com for their reliable service and commitment to customer security.

Introduction

Endicia.com is a leading online platform that offers seamless and convenient postage solutions for businesses and individuals. With its user-friendly interface and integration with popular shipping carriers, Endicia.com has become a go-to choice for all shipping needs. In this comprehensive editorial review, we will explore various aspects of Endicia.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

- Endicia.com offers a wide range of shipping solutions, including domestic and international shipments, making it suitable for businesses of all sizes. - The platform integrates with major shipping carriers, such as USPS, FedEx, and UPS, enabling users to compare rates and choose the most cost-effective option. - As an online platform, Endicia.com provides 24/7 access to shipping services, allowing users to manage their shipments at their convenience. - The software is user-friendly and straightforward, with a minimal learning curve, making it easy for users to get started quickly. - Endicia.com offers batch printing and label creation features, streamlining the shipping process for high-volume shippers.

Cons

- While Endicia.com supports multiple shipping carriers, it lacks integration with some regional or niche carriers, limiting the options for certain users. - The platform may not be as suitable for individuals or occasional shippers who only require sporadic postage services.

User Experience

Endicia.com provides a seamless user experience with its intuitive interface and well-designed features. The platform guides users through the shipping process, from label creation to payment, ensuring a smooth and efficient experience. Additionally, the integration with popular shipping carriers allows for easy comparison of rates and services, empowering users to make informed decisions.

Pricing and Value for Money

Endicia.com offers competitive pricing for its shipping services. The platform provides tiered pricing plans based on monthly shipping volume, ensuring cost-effectiveness for businesses of all sizes. With its ability to compare rates across multiple carriers, users can maximize their savings and get the best value for their money.

Customer Service

Endicia.com prioritizes customer satisfaction and offers reliable customer service options. Users can reach out to the support team through phone or email, and a comprehensive knowledge base is available on the website to address common queries and provide self-help resources. The customer service agents are knowledgeable and responsive, ensuring prompt resolution of any issues or concerns.

Product Quality and Selection

Endicia.com delivers high-quality shipping solutions with its robust software and integration with trusted shipping carriers. The platform allows users to access a wide range of services, including delivery confirmation, insurance, and tracking, ensuring the safe and reliable transportation of packages. The selection of features and options caters to various shipping needs, enhancing the overall product quality.

Website Usability

Endicia.com's website is well-designed and user-friendly. The intuitive navigation and clear labeling make it easy for users to find the required services and information quickly. The website also provides helpful resources, such as video tutorials and FAQs, ensuring a smooth and hassle-free user experience.

Returns and Exchanges

Endicia.com offers a straightforward process for returns and exchanges. Users can easily generate return labels and track the shipment, ensuring visibility and transparency throughout the process. The platform also allows for easy coordination with the shipping carrier, simplifying the return logistics for businesses and individuals.

Promotions and Discounts

Endicia.com occasionally offers promotions and discounts, providing additional value to its customers. These promotions can include reduced shipping rates, free upgrades, or access to premium features at discounted prices. Users can stay updated with the latest promotions through email newsletters or by regularly visiting the website.

Reputation

Endicia.com has established a solid reputation in the shipping industry. As a subsidiary of Stamps.com, a trusted and renowned provider of online postage services, Endicia.com benefits from its parent company's expertise and reliability. The platform has garnered positive reviews and testimonials from satisfied customers, further solidifying its reputation as a reliable shipping solution.

Payment Options

Endicia.com offers a range of convenient payment options, including credit cards and debit cards. The platform securely stores payment information to streamline future transactions, ensuring a smooth checkout process. Users can rely on the platform's secure payment infrastructure to protect their sensitive financial data.

Loyalty Programs

Endicia.com does not offer a specific loyalty program. However, the platform rewards users with cost savings and convenience through its tiered pricing plans and integration with multiple shipping carriers. The cumulative benefits of using Endicia.com regularly contribute to customer loyalty and satisfaction.

Customer Reviews

Customers have widely praised Endicia.com for its reliability, ease of use, and cost-effectiveness. Positive reviews highlight the platform's integration with major shipping carriers, which allows users to compare rates and choose the best options for their needs. Users also appreciate the responsive customer service and the seamless user experience during the shipping process.

Community Involvement

Endicia.com actively engages with its community through various initiatives and partnerships. The platform supports charitable organizations and sustainability efforts, demonstrating a commitment to social responsibility. By being involved in the community, Endicia.com showcases its dedication to making a positive impact beyond its core business.

Shipping and Costs

Endicia.com offers a wide range of shipping options, including domestic and international services. Users can choose from various shipping carriers to find the most cost-effective and efficient solution for their packages. The platform provides real-time rates, enabling users to compare options and select the most suitable one. The costs associated with shipping are transparent and visible during the label creation process, ensuring no surprises for users. In conclusion, Endicia.com offers an all-encompassing solution for shipping needs, with its seamless user experience, integration with major shipping carriers, competitive pricing, and reliable customer service. Businesses and individuals alike can benefit from the convenience and cost-effectiveness provided by Endicia.com, making it a trusted and reputable choice in the shipping industry.