Engravedstories Reviews

Voted Poor (2/5)

27 Votes

27 Reviews

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TrustScore 2 out of 5

In the Big Sales category

 

Pie-Chart Analysis

7% users rated Terrible
22% users rated Poor
48% users rated Average
22% users rated Very Good
0% users rated Excellent
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Introduction

Engravedstories.com is a leading online retailer specializing in personalized engraved gifts. With a wide range of high-quality products and a user-friendly website, they have become a go-to destination for customers looking to add a personal touch to their gift-giving.

Pros and Cons

  • Pros:
    • Extensive selection of products suitable for various occasions
    • High-quality engraving and craftsmanship
    • User-friendly website with easy navigation
    • Reasonable pricing for personalized items
    • Responsive and helpful customer service
  • Cons:
    • Shipping costs can be high for certain destinations
    • Limited customization options for some products
    • Occasional delays in shipping and delivery

User Experience

Engravedstories.com provides a seamless user experience, making it easy for customers to find and personalize their desired products. The website is well-organized and intuitive, with clear product categories and search functionality. Users can easily browse through the wide selection of items and customize them according to their preferences. The checkout process is quick and hassle-free, ensuring a positive user experience from start to finish.

Pricing and Value for Money

Engravedstories.com offers reasonable pricing considering the customization and quality of their products. While personalized items tend to be slightly more expensive than traditional gifts, customers can be assured that they are paying for a unique and special present. The value for money is excellent, as their personalized gifts are crafted with attention to detail and made to last.

Customer Service

Engravedstories.com takes pride in providing excellent customer service. Their dedicated support team is easily accessible via email or phone, and they promptly respond to any inquiries or concerns. Customers appreciate the helpful and friendly assistance they receive, often resulting in a positive shopping experience.

Product Quality and Selection

Engravedstories.com maintains high standards of product quality. Their engraved gifts are made from premium materials, ensuring durability and longevity. The engraving process is precise and detailed, resulting in beautiful and personalized items. They offer a wide selection of products suitable for various occasions, including jewelry, home decor, and accessories. However, some customers have expressed their desire for more customizable options, especially for certain product categories.

Website Usability

The website's usability is a standout feature of Engravedstories.com. The clean and intuitive design allows users to easily navigate through different categories and find their desired products. The search functionality enhances the user experience, making it convenient to locate specific items. Additionally, the site is optimized for mobile devices, ensuring a seamless shopping experience for customers on the go.

Returns and Exchanges

Engravedstories.com has a straightforward and customer-friendly returns and exchanges policy. If a customer is not satisfied with their purchase, they can contact the customer service team within a specified timeframe to initiate the return or exchange process. However, it's important for customers to note that personalized items may not be eligible for returns unless there is a manufacturing defect or an error on the part of the company.

Promotions and Discounts

Engravedstories.com periodically offers promotions and discounts, providing customers with opportunities to save on their purchases. These offers are often displayed prominently on the website or communicated through their newsletter. Customers can take advantage of these promotions to enhance the value of their personalized gifts.

Reputation

Engravedstories.com has established a solid reputation within the industry. Their commitment to delivering high-quality personalized items has garnered positive reviews and testimonials from satisfied customers. The company has built trust through their attention to detail, reliable shipping, and exceptional customer service. This reputation has helped them become a trusted brand for those seeking meaningful and unique gifts.

Payment Options

Engravedstories.com offers various secure payment options to ensure a convenient and safe shopping experience. Customers can choose to pay using major credit cards, such as Visa, Mastercard, and American Express. Additionally, they accept payments through PayPal, which provides an extra layer of security for online transactions.

Loyalty Programs

Engravedstories.com currently does not offer a dedicated loyalty program. However, they occasionally reward their loyal customers by providing exclusive discounts and promotions through their newsletter or social media channels.

Customer Reviews

Customer reviews for Engravedstories.com are overwhelmingly positive. Customers appreciate the attention to detail, quality craftsmanship, and exceptional customer service they receive. The personalized nature of the gifts has been highly praised, with many customers expressing their satisfaction with the final product. These positive reviews help build credibility and trust in the brand.

Community Involvement

Engravedstories.com actively engages with their customers and the community through their social media platforms. They frequently share customer stories and showcase personalized creations, fostering a sense of community and connection. This involvement demonstrates their commitment to building relationships beyond just selling products.

Shipping and Costs

Engravedstories.com offers worldwide shipping, ensuring that customers from different locations can enjoy their personalized gifts. Shipping costs vary depending on the destination and the weight of the package. While the shipping costs may be higher for certain international locations, customers appreciate the reliable and timely delivery of their items. Expedited shipping options are available for those who require faster delivery. In conclusion, Engravedstories.com excels in providing high-quality personalized engraved gifts with a seamless user experience. Their attention to detail, excellent customer service, and commitment to customer satisfaction sets them apart. While some improvements could be made in terms of customization options and shipping costs, the overall value for money and reputation make Engravedstories.com a top choice for customers looking for heartfelt and personalized gifts.