Enigmasoftware Reviews

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20 Reviews

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K Kevin Kennedy
134 days ago

EnigmaSoftware: A Disappointing Experience

My disappointment with EnigmaSoftware knows no bounds. I felt compelled to share my genuine experience with their anti-virus software, as it left much to be desired. Upon encountering adware issues, I found their software incapable of effectively addressing the root cause. I had to resort to alternative methods to extract the adware, which was a frustrating and time-consuming experience. Moreover, the free trial they offer came with its own set of challenges. Attempting to cancel the trial was needlessly complex, almost as if they made it deliberately arduous. Despite sending cancellation requests, I still faced the looming threat of unauthorized charges to my card. Needless to say, I cannot in good conscience recommend this software to anyone. My sincere hope is that EnigmaSoftware takes this feedback constructively and works towards enhancing their product and customer experience.
D DJ Lawson
513 days ago

Excellent Reliable Customer Service

⭐⭐⭐⭐⭐ I've been a loyal user of Enigma Software for many years, and I cannot praise their customer service enough. The team behind Reghunter and Spyhunter Pro has consistently provided reliable solutions and continuous improvements, ensuring a trouble-free online experience. The software's effectiveness in keeping threats at bay has been nothing short of remarkable. With regular updates and an outstanding support team, Enigma Software has been instrumental in addressing any issues that arise promptly. I wholeheartedly recommend Enigma Software to anyone in need of top-notch protection and exceptional customer service. It's an investment that's truly worth every penny.
D DAG
526 days ago

MyCommerce doesn’t communicate with EnigmaSoft very well

I can't thank EnigmaSoft enough for their phenomenal SpyHunter software, a product that has been nothing short of invaluable to me. The comprehensive security package has provided me with peace of mind for years, proving to be an essential tool in safeguarding my digital life. However, I must admit that I've encountered some challenges with payment processing and account management through MyCommerce. On a few occasions, my renewal payments didn't seem to reach EnigmaSoft's technicians, causing my account to be unexpectedly closed. This created frustrating setbacks and led to several rounds of communication with the support team to resolve the issue. Despite the inconvenience, I must emphasize that EnigmaSoft's technical support team has always been responsive and dedicated to addressing any problems I have encountered. Their commitment to customer satisfaction truly sets them apart, as they patiently worked with me to reactivate my SpyHunter software, providing personalized assistance amidst the technical glitches. I would wholeheartedly encourage EnigmaSoft to reevaluate their partnership with MyCommerce, as this aspect has slightly tarnished an otherwise stellar experience with their exceptional product and support services. Nevertheless, I remain a loyal advocate of EnigmaSoft and SpyHunter, knowing that their unwavering commitment to excellence will continue to triumph over any challenges. In conclusion, EnigmaSoft's SpyHunter is a top-tier security solution that I wholeheartedly recommend to anyone seeking robust protection against digital threats. Despite the occasional hiccups with payment processing, the stellar product and unmatched support make it a truly worthwhile investment for safeguarding your online world. Thank you, EnigmaSoft, for your outstanding commitment to customer satisfaction and digital security.
D David Shuey
1140 days ago

Great product, great support staff.

As a non-techie individual, finding and fixing a malware problem on my own seemed like an insurmountable challenge. However, enigmasoftware.com and their Spyhunter 5 proved to be the solution I desperately needed. Norton 360 missed the malware, but Spyhunter 5 caught it and rectified the issue swiftly. The peace of mind this brought me is priceless. As if that wasn't enough, the superb support staff at enigmasoftware.com went above and beyond to assist me in installing the software on a new device. Their patience and expertise made the process seamless, despite my tech limitations. The value I've received from enigmasoftware.com is immeasurable. The subscription price for Spyhunter 5 is a small investment to safeguard my system and data. I genuinely feel that my digital life is in safe hands with this product. I can confidently say that enigmasoftware.com has not only provided me with a great product but also an exceptional support experience. If you're seeking reliable malware protection and top-notch support, I highly recommend giving Spyhunter 5 a try. It's been a game-changer for me, and I'm sure it will be for you too.
B Brent Radcliffe
1171 days ago

SpyHunter – great program.

As someone who's not particularly tech-savvy, finding a reliable and effective protection program for my computer has been quite the challenge. I've tried numerous options based on recommendations, even the one from Best Buy, but none of them seemed to tick all the boxes. That's when I stumbled upon EnigmaSoft SpyHunter, and let me tell you, it has been a game-changer. What sets SpyHunter apart is its remarkable ability to detect and eliminate harmful threats that other programs often miss. This has given me a sense of security and peace of mind knowing that my system is comprehensively protected. The fact that it can be easily set up to automatically scan as frequently as I need is just the cherry on top. What's truly impressive is the user-friendly interface, making it incredibly easy to navigate and utilize all of its features. It's comforting to know that I don't need to be a tech expert to keep my system safe. And whenever I've had questions or needed assistance, the support from Enigma has been nothing short of exceptional. I can confidently say that EnigmaSoft SpyHunter is not just a great program, but a complete solution for anyone looking to safeguard their digital world. It's truly a testament to the dedication and reliability of Enigma, and I couldn't be more grateful for the peace of mind it has provided me.
M Maxwell Jenkins fan channel
1188 days ago

5 Stars its free to use and you dont have to pay

⭐️⭐️⭐️⭐️⭐️ When I stumbled upon enigmasoftware.com, I was initially drawn to its promise of a free malware removal tool. Now, after using it for a few days, I can confidently say that it has exceeded all my expectations. After a seamless installation, I was amazed to see all the malwares and trackers vanish from my computer within just two days. The best part? It didn't cost me a penny. The free version allows you to scan your computer every 48 hours and remove any threats, without pushing you to upgrade to a paid version. This level of flexibility and effectiveness without pressuring me to buy a full version is truly commendable. The peace of mind that comes with being able to scan and remove threats for free, every 48 hours, is priceless. The paid version is there for those who want to upgrade immediately, but I appreciate not feeling forced into it. Overall, enigmasoftware.com has not only delivered on its promise of a free and efficient malware removal tool but has also earned my trust as a user. I highly recommend it to anyone looking for a reliable and hassle-free solution to keep their computer secure.
M meir oberlander
1193 days ago

Great Experience!

Excellent Customer Support and Effective Malware Removal I can't thank SpyHunter and the team at enigmasoftware.com enough for the exceptional support they provided me with. When I encountered a malware issue on my laptop, I initially felt overwhelmed. A frustrating error message would pop up every time I started my laptop, and after some research, I realized it was a malware problem. I decided to use SpyHunter for a scan, but unfortunately, it didn't detect the malware. Feeling a bit disheartened, I reached out to their support team. To my relief, their support team was not only patient but also incredibly helpful. They walked me through the steps to effectively remove the malware, and I couldn't believe how quickly and easily the problem was resolved. I am truly grateful for the outstanding customer service and the effectiveness of SpyHunter in tackling the malware issue I faced. Thanks to the expertise and support of the enigmasoftware.com team, my laptop is now free from any malware, and I have peace of mind while using it. I highly recommend SpyHunter to anyone dealing with similar issues. Thank you once again for the great experience!
L Lawrence J Melen
1206 days ago

Spyhunter 5 software was running…too long

I couldn't be more grateful for the exceptional technical support I received from Kevin at enigmasoftware.com. My experience with Spyhunter 5 was frustrating, as the software took an unusually long time to run—upwards of 8 hours. Seeking a solution, I reached out to their support team and was fortunate enough to be connected with Kevin. His professionalism and expertise were immediately apparent as we discussed the issues I'd been encountering with Spyhunter 5. Upon my approval, he efficiently accessed my laptop remotely to diagnose the problem. Within 15 minutes, he pinpointed the root cause—affecting Google Chrome—and implemented the necessary fixes. Thanks to Kevin's swift and effective intervention, my Spyhunter 5 now operates seamlessly, with normal runtimes. Kevin's dedication to resolving my concerns and his adeptness at tackling the technical nuances of the software were truly commendable. His assistance not only rectified the issue at hand but also left me thoroughly impressed and satisfied with the level of support provided. I highly recommend enigmasoftware.com and Spyhunter 5, confident in the knowledge that their exceptional team is always ready to deliver such outstanding service. Thank you, Kevin, for your invaluable help and unwavering professionalism. Warm regards, Larry Melen
M Maggie B.
1261 days ago

Appreciate a Great Program and Excellent Tech Support!

I had a similar experience with enigmasoftware.com, and I must say, it was a lifesaver! I made the mistake of downloading a seemingly innocent program, only to realize it was riddled with malware. Spyhunter managed to get rid of most of it, but there was one stubborn file that just wouldn't budge. That's when I reached out to their tech support, and to my surprise, I was instantly connected to a real human being. The tech support agent not only guided me through the process of manually removing the lingering threat but also reassured me every step of the way. It's reassuring to know that there's a company out there that not only offers a reliable program but also provides exceptional tech support to tackle even the most complicated issues. Thank you, enigmasoftware.com, for your outstanding product and unwavering support!
L L.W., Wellesley, MA
1272 days ago

Best Tech Support in the Business!

As someone who didn't grow up with the tech world, it's always been a challenge for me to deal with computer issues. That's why finding enigmasoftware.com and their SpyHunter program has been an absolute game-changer. The tech support team at SpyHunter is unlike any other company I've dealt with. They actually answer the phone and go above and beyond to help me out. Their staff not only possesses extensive knowledge but also patience and courtesy, making the support experience truly exceptional. It's rare to find a company these days where the staff is so committed to providing excellent customer service. I can confidently say that getting SpyHunter is one of the best decisions I've made. Thank you, enigmasoftware.com, for offering the best tech support in the business!
K Karen Moore
1345 days ago

Needed Spyhunter setup on new computer

I recently purchased a new computer and wanted to ensure it was properly protected. With the device running in S mode, I contacted enigmasoftware.com for assistance with setting up SpyHunter. From the moment Kevin answered the phone, I was met with exceptional service. His patience and expertise in resolving issues were truly commendable. Thanks to Kevin’s help, the installation was seamless, and my computer was thoroughly scanned for any potential threats. This experience only reaffirmed my trust in enigmasoftware.com. The consistently outstanding service I receive from them is the reason I continue to renew my subscription. I can't thank Kevin and the team enough for their dedication to customer satisfaction. It's truly invaluable. If you're considering a reliable security solution, enigmasoftware.com is the way to go.
C Chris Rike
1442 days ago

Customer Service is BAD

Lifesaver for my Personal Computer Security - EnigmaSoftware.com I cannot express my relief and gratitude for the incredible support and product I have received from EnigmaSoftware.com. Let me start by saying that their customer service went above and beyond my expectations. Initially, I had some reservations due to a negative review I came across, but I'm so glad I decided to give it a shot. The program has been an absolute lifesaver for my personal computer security. And as for the customer service, it has been nothing short of excellent. I did encounter an issue with my subscription renewal, where the program showed it as expired despite having proof of valid payment until May 2020. Upon contacting customer service, they were quick to respond and investigated the matter thoroughly. Not only did they rectify the issue promptly, but they also compensated for the inconvenience caused. I truly feel that EnigmaSoftware.com values their customers and takes their feedback seriously. They have won my trust and loyalty through their exceptional service and dedication to resolving issues. I cannot recommend them enough for their reliable program and outstanding customer support. If you are in need of top-notch computer security software accompanied by exceptional customer service, look no further than EnigmaSoftware.com. They have been a game-changer for me, and I am confident they will exceed your expectations too.
M Mr Stoney
1463 days ago

A piece of malware was detected by…

As a small business owner, I was completely taken aback when SpyHunter detected a piece of malware that I couldn't remove. I reached out to EnigmaSoft, and though the initial solution didn't work, their team was quick to schedule an appointment for a remote removal session. The engineer who assisted me showed immense patience and dedication, working tirelessly until the issue was resolved. This experience solidified my trust in EnigmaSoft and SpyHunter. Their customer service goes above and beyond, and I can't thank them enough for their excellent support. If you're looking for a cybersecurity solution you can truly rely on, EnigmaSoft is the way to go.
J James Walsh
1470 days ago

Good Support, Good Protection

I can't speak highly enough of Enigma Software and SpyHunter. I've been a loyal customer for over two years, and I can confidently say that it has been a game-changer for me. Since installing SpyHunter, my devices have been completely protected from any kind of infection. The peace of mind that comes with this level of security is truly priceless. What truly sets Enigma apart is their exceptional customer support. Recently, I encountered an issue with updating the software, and I was blown away by the speed and friendliness of their support team. They went above and beyond to ensure that my issue was resolved promptly, and their dedication to customer satisfaction was evident. I can wholeheartedly recommend Enigma Software to anyone in need of reliable and effective protection against malware and other online threats. From the robust security features to the outstanding customer support, Enigma has surpassed all of my expectations. Thank you, Enigma, for providing such an exceptional product and service.
T Tristan Hemingway
1479 days ago

Good Program, easy to use and fixed my malware issue

A Lifesaver for Resolving Malware Issues! I cannot emphasize enough how grateful I am for enigmasoftware.com and their reliable product, SpyHunter. Let me share my experience with you. I found myself in a dilemma when my system got infected with an obstinate malware called Nation Advantage Search. It was wreaking havoc, and despite trying multiple products, none could isolate and eliminate the issue. I felt a glimmer of hope when I stumbled upon SpyHunter during an exhaustive online search. After downloading and running the program, to my immense relief, it swiftly detected and eradicated the persistent malware. The user-friendly interface made the entire process a breeze, and within minutes, my problem was effectively resolved. While the price point of SpyHunter may seem a little steep at first, the peace of mind it offers is truly priceless. In a world teeming with subpar solutions, finding a product as effective as SpyHunter is nothing short of a godsend. I firmly believe that the price is justified when considering the outstanding performance and unparalleled results it delivers. In conclusion, if you find yourself grappling with malware issues, do not hesitate to invest in SpyHunter. It has proven to be more than just a program; it's a reliable ally that stands by its promise. I highly recommend enigmasoftware.com and their exceptional product, SpyHunter, for anyone seeking a dependable and efficient solution to their cybersecurity concerns.

Introduction:

Enigmasoftware.com is a well-known and highly regarded website that offers a wide range of security solutions for protecting computer systems and safeguarding personal data. With its comprehensive selection of products and services, this platform has gained a reputation for being a trusted source in the field of cybersecurity. This editorial review will delve into various aspects of Enigmasoftware.com, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Wide selection of security products and services
  • Effective and reliable software solutions
  • Regularly updated database to combat emerging cyber threats
  • Easy-to-navigate website with clear product descriptions
  • Responsive and knowledgeable customer support team
  • Positive customer reviews and reputation in the cybersecurity industry
  • Various payment options for convenient transactions

Cons:

  • Some products may have higher price points compared to competitors
  • Limited loyalty programs for returning customers

User Experience:

Enigmasoftware.com offers a user-friendly experience with an intuitive interface. Navigating through the website is seamless, allowing users to quickly find the information and products they need. The layout is clean and visually appealing, enabling visitors to easily understand the features and benefits of each security solution. The website also provides helpful resources, such as informative articles and how-to guides, to enhance users' knowledge on cybersecurity. Overall, the user experience on Enigmasoftware.com is highly satisfactory.

Pricing and Value for Money:

Enigmasoftware.com provides a range of pricing options for its security products, catering to different budgets and needs. While some products may have slightly higher price points compared to competitors, they offer exceptional value for money due to their effectiveness in detecting and removing various types of malware. The website frequently runs promotions and discounts, providing customers with opportunities to get these premium security solutions at more affordable prices. Given the quality of the products offered, Enigmasoftware.com ensures that customers receive excellent value for their investment.

Customer Service:

Enigmasoftware.com is renowned for its outstanding customer service. The support team is responsive, knowledgeable, and readily available to address any queries or concerns. Customers can reach out to the support team via multiple channels, including phone, email, and live chat, ensuring convenient and efficient assistance. Enigmasoftware.com is committed to customer satisfaction and consistently strives to provide the best possible support to its users.

Product Quality and Selection:

Enigmasoftware.com showcases a diverse range of top-quality security products that effectively combat malware, viruses, and other online threats. With regular updates to their database, the website ensures that customers receive the most up-to-date protection against emerging cyber risks. The selection includes antivirus software, anti-malware tools, ransomware protection, and more, catering to both personal and business users. Enigmasoftware.com collaborates with reputable developers, ensuring the high quality and integrity of the offered products.

Website Usability:

Enigmasoftware.com excels in website usability, providing a smooth browsing experience for its users. The layout is logically organized, making it easy to locate desired products, access information, and make purchases. The website's search function is efficient, enabling users to find specific products swiftly. Furthermore, the checkout process is straightforward and secure, instilling confidence in customers while making online transactions.

Returns and Exchanges:

Enigmasoftware.com maintains a fair and reasonable returns and exchanges policy. If a customer encounters any issues with their purchased product, the support team promptly handles the matter to ensure customer satisfaction. Enigmasoftware.com prioritizes resolving problems and providing suitable solutions, maintaining a positive relationship with its customer base.

Promotions and Discounts:

Enigmasoftware.com frequently offers promotions and discounts to benefit its customers. These promotions may include seasonal sales, bundle deals, or limited-time discounts on specific products. By providing cost-saving opportunities, Enigmasoftware.com demonstrates its commitment to making premium security solutions more affordable and accessible to a wider audience.

Reputation:

Enigmasoftware.com has built a strong reputation in the cybersecurity industry due to its commitment to combating malware and protecting users' systems. Its security solutions have received positive feedback and recognition for their effectiveness. The website's dedication to continuously updating its database and staying ahead of emerging threats has earned the trust and respect of both individual and corporate users.

Payment Options:

Enigmasoftware.com offers various payment options to facilitate convenient and secure transactions. Customers can choose to pay using major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, alternative payment methods like PayPal are also accepted. This flexibility allows customers to select the payment method that suits their preferences and needs.

Loyalty Programs:

Enigmasoftware.com currently has limited loyalty programs for returning customers. While the platform focuses more on maintaining product quality and customer support, introducing additional loyalty benefits or rewards for long-term customers could further enhance customer retention and satisfaction.

Customer Reviews:

Enigmasoftware.com has received overwhelmingly positive customer reviews. Users appreciate the effectiveness of the security solutions provided, with many praising the website's ability to detect and remove even the most stubborn malware. Additionally, customers often highlight the exceptional customer service and user-friendly experience offered by Enigmasoftware.com.

Community Involvement:

Enigmasoftware.com actively participates in community involvement initiatives within the cybersecurity industry. The platform regularly shares educational content and articles to raise awareness about online threats and best practices for staying safe. By actively engaging with the community, Enigmasoftware.com demonstrates its commitment to promoting cyber awareness and empowering users.

Shipping and Costs:

Since Enigmasoftware.com primarily offers digital products, there are no physical shipping requirements, reducing costs and ensuring immediate access to purchased products. Customers can conveniently download and install the software directly from the website, eliminating the need for shipping fees and waiting times associated with physical delivery. In conclusion, Enigmasoftware.com stands out as a reliable and reputable platform for securing computer systems and protecting personal data. With its wide range of quality security solutions, user-friendly website, exceptional customer service, and positive customer reviews, Enigmasoftware.com is a trustworthy choice for individuals and businesses seeking effective cybersecurity measures. While some products may have slightly higher price points, their demonstrated value for money, regular promotions, and commitment to customer satisfaction make Enigmasoftware.com a worthwhile investment.