Users Voice for Enjoythewood

7% users rated Terrible
0% users rated Poor
0% users rated Average
1% users rated Very Good
92% users rated Excellent
Pie Chart Review Representation for Enjoythewood
Enjoythewood Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Nov 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 5 1 2.4 3.8 5
Oct 2022 4.8 5 1 2.6 4 5
Nov 2022 4.5 5 1 4 3.3 5
Dec 2022 5 5 5 5 5 5
Mar 2023 4.4 5 1 2.6 2.7 5
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Detailed Enjoythewood Review by

Introduction

Enjoythewood.com is an online store that offers a wide range of handcrafted wooden products such as wall maps, jewelry boxes, bookmarks, and phone cases. The company started in 2015 and has since grown to become a renowned brand for unique and creative wooden accessories. The site is user-friendly and easy to navigate, making shopping a breeze for customers.

Pros and Cons

Pros:
  • High-quality wooden products that are unique and durable
  • Friendly user interface, making shopping easy and fun
  • Responsive customer service, offering answers to inquiries in a timely manner
  • Wide range of products to choose from, offering something for everyone
Cons:
  • Prices may be higher than other wooden product manufacturers and retailers
  • Not easy to customize orders, restricting the freedom of customers to personalize their purchases
  • Limited payment options, with only a few payment methods accepted on the site
  • Shipping may take longer than expected, especially for international customers

User Experience

The website is visually appealing with a clean and simple design. Customers can easily browse through the products with the search bar or by using the menus. The site also offers a wishlist feature that allows users to save products they like for future purchases. Customers can track their orders and receive updates on their shipping status, making shopping more convenient.

Pricing and Value for Money

Although Enjoy the Wood's products are more expensive than other wooden product retailers, customers are paying for unique and high-quality handmade items. The products are durable and long-lasting, providing value for money in the long run.

Alternatives

Some alternatives to Enjoy the Wood include The Wood Reserve, Livettes, and The Wooden Road Home.

Customer Service

Enjoy the Wood's customer service is top-notch, offering timely responses to customer inquiries. Customers can contact the company via email or through the live chat feature offered on the site.

Product Quality and Selection

Enjoy the Wood offers high-quality handcrafted wooden products that are unique and durable. The product selection includes wall maps, gift boxes, bookmarks, phone cases, and more. The products are stylish and timeless, making them a great investment for the future.

Website Usability

The website is easy to navigate, even for those who are not tech-savvy. The site offers a search bar and menus to help users find what they are looking for. The site is also mobile-friendly, making it easy to shop on the go.

Returns and Exchanges

Enjoy the Wood accepts returns and exchanges within 14 days of the delivery date. Products must be returned in their original condition and packaging to qualify for a refund or exchange.

Promotions and Discounts

Enjoy the Wood offers various promotions and discounts throughout the year, including welcome offers and sales during holidays.

Reputation

Enjoy the Wood has a great reputation for providing high-quality, unique wooden products. Customers rave about the products and customer service, making the company a trustworthy brand in the wooden product market.

Payment Options

Enjoy the Wood accepts credit and debit card payments through Visa, Mastercard, and American Express. PayPal is also an available payment option.

Loyalty Programs

Enjoy the Wood does not currently offer a loyalty program.

Customer Reviews

Customers have given Enjoy the Wood positive reviews, with many commenting on the quality of the products and customer service.

Community Involvement

Enjoy the Wood is actively involved in the community, supporting various charities and organizations.

Shipping and Costs

Enjoy the Wood offers free shipping for orders over $150. Shipping costs for orders under $150 vary depending on the shipping destination. The company ships worldwide, with estimated delivery times ranging from 10-20 business days. Customers are responsible for any customs or import duties that may apply to their orders.

Enjoythewood Recent User Reviews

User Rating

5 stars

87

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Reviewer Name: Mana SV

Review Submission Date: 2022-12-10

Review Title: Super talented these guys are
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Review Description: Super talented these guys are. Loved everything about my map, packing is just very thoughtful, the wood quality, colors and shapes are just amazing. So glad we ordered the xl map, it does suit our living room. such an informative decoration to have. Thanks team!

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Reviewer Name: Gloria De Marchi

Review Submission Date: 2022-12-07

Review Title: I placed my order weeks ago and did not…
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Review Description: I placed my order weeks ago and did not received the tracking number yet. I have tried to contact the company but I get always the same answer that the TN will be sent in few days...It has been more than 15 days now

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Reviewer Name: adrian peconcillo

Review Submission Date: 2022-12-05

Review Title: I ordered since 10th of November
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Review Description: I ordered since 10th of November. Almost 4 weeks now. The tracking code given from DHL via email does not update! I am worried if this is a scam. I keep sending email, but the reply looks like a copy&paste. Keeps promising everything looking good and that I will receive the package, but until now, no news.

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Reviewer Name: Louis Liao

Review Submission Date: 2022-12-03

Review Title: Order placed but no confirmation received
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Review Description: I placed an order for a 3-D map on 28 November 2022. While I was looking for the delivery status today, I realized that there was no confirmation email sent. I cross checked with my credit card statement and the transaction has been filed. I was using the chat function but the bot apparently said that my order cannot be found. It is a little dodgy in my opinion. I am going to leave a 1-star until this matter has been addressed and resolved.

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Reviewer Name: Joyce Zhang

Review Submission Date: 2022-11-28

Review Title: Beautiful, Quality Workmanship
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Review Description: I ordered XL tri-colored world map -- the instructions were simple and straightforward! It's a great conversation piece for when guests come over! Can't wait to have more adventures and add pins to the destinations!

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Reviewer Name: Adam

Review Submission Date: 2022-11-22

Review Title: Excellent Product and Company
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Review Description: I had ordered a large wooden map on a board from Enjoy The Wood, and was extremely satisfied. The product shipped from Ukraine and arrived in Northern Ireland in perfect condition, due to the excellent packaging, and on the exact date that was provided upon ordering. I had also ordered the world flag pins, which are a lovely addition. I would thoroughly recommend this company to anyone, especially with all that the people of Ukraine are going through. Glory to Ukraine!

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Reviewer Name: Rodolfo Hansen

Review Submission Date: 2022-11-18

Review Title: Thank you so much; its already on my wall and looks awesome!
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Review Description: I got mine with a little delay, due to everything happening over there! I wish you all the best! and can't believe you STILL managed to deliver! Thank you so much; its already on my wall and looks awesome!

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Reviewer Name: Laurie

Review Submission Date: 2022-11-17

Review Title: Great Books, Great People
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Review Description: The recipe books were everything I hoped for and as described. I bought 3 of these recipe books (one for each of my daughters) and named them “Family Tree Recipes” and will have family members write out their favorite recipes on some of the pages. They were delivered much quicker than I expected and was very pleased about that.

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Reviewer Name: Ava Soltani

Review Submission Date: 2022-11-17

Review Title: Great shop
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Review Description: Great shop! My product was stolen from my doorstep and they resent it to me with no questions ask and no additional charges, and it arrived so quickly and looked great. Amazing customer service

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Reviewer Name: destecroix destecroixtelus.net

Review Submission Date: 2022-11-15

Review Title: Our 2nd 3D map from Enjoy the Wood! Just because we love it!
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Review Description: This is our 2nd 3D map from Enjoy the Wood. We bought the first for our daughter, loved it so much, we bought one for ourselves. The map is so beautiful, and is a great addition to our home. We receive many compliments. It came well packaged, and the instructions were very straight forward. I highly recommend this product, if you want a "show piece on your wall" in your home or office.