Entergallery Reviews

Voted Poor (3/5)

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14 Reviews

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Lawrence and Della run a tight ship,

A Trusted Source for Fine Art When I first stumbled upon Entergallery.com, I was simply blown away by the professionalism and knowledge that Lawrence and Della possess. From the moment I engaged with them, I knew I was in the right place for sourcing fine art. Their expertise in the industry is evident in the way they curate their collection and advise their clients. Lawrence and Della are not just sellers; they are mentors who guide and support you through your art journey. I have found true gems for my collection through their website, and I always feel confident in my purchases because I trust their eye for quality and authenticity. Their unwavering support and encouragement have made me a loyal customer, and I can't recommend them enough. If you're seeking a trusted source for fine art, look no further than Entergallery.com. Lawrence and Della run a tight ship, and their dedication to their craft is unparalleled.

Unparalleled Guidance and Trustworthy Service at entergallery.com

When I first stumbled upon entergallery.com, I was drawn in by their captivating collection of artwork. Little did I know that Lawrence and Della, the dynamic duo behind the scenes, would leave an even more lasting impression on me. Their expertise and attention to detail are truly unparalleled. Lawrence's knowledge of art history and Della's eye for contemporary trends create a perfect balance that guides customers like me towards finding the perfect piece for our homes. Every suggestion they provided was backed by a deep understanding of the art world, instilling confidence in every decision I made. What sets Lawrence and Della apart is not just their expertise, but their unwavering support and encouragement. They don't just sell artwork; they cultivate a relationship with their customers, making the entire process feel personal and meaningful. I found myself not only investing in art but also in the journey they took me on. In an industry where trust is paramount, Lawrence and Della run a tight ship. Their transparency and integrity shine through every interaction, making it easy to put my faith in them. Trust is not something given lightly, but with Lawrence and Della, it was earned effortlessly. My experience with entergallery.com has been nothing short of exceptional, thanks to Lawrence and Della. They have not only helped me discover exquisite art pieces but have also become true mentors in my artistic journey. With them by my side, I feel confident that my love for art will only grow stronger.

The Perfect Gift Turned Disappointment: A Lesson in Customer Service

I recently had an unfortunate experience with entergallery.com that I feel compelled to share. I had pre-ordered a print and was assured that I would receive a low number, under 5, out of a total of 50 prints. Excited to give this special piece to my wife as a 40th birthday present, I eagerly awaited its arrival. However, things took a disappointing turn. After the print was released, I had to reach out to the gallery to inquire about its whereabouts, only to receive it two days later. To my dismay, I discovered that I was issued number 42 out of 50, contrary to what I was promised. It was evident that my order had been forgotten or mishandled, leading to a significant deviation from the initial assurance I had been given. What's more, the print arrived with an unexpected mark that clearly detracted from its value as a gift. This was not just a collectible to me; it was intended to be a meaningful present for a special occasion. Despite expressing my concerns, the gallery not only disregarded my request but also failed to provide a satisfactory resolution. I cannot help but feel let down by the level of service I received. The incompetence and lack of follow-through displayed by entergallery.com have truly tarnished what was meant to be a joyous gifting experience. As a result, I am compelled to caution others against patronizing this establishment and to urge the artist, Sara Pope, to consider more reputable galleries for showcasing her work. In conclusion, this has been a sobering reminder of the impact of poor customer service and the need for genuine care and attention to detail in fulfilling promises. It is my hope that my feedback serves as a valuable lesson for entergallery.com to improve and for others to approach their purchases with a discerning eye.

An Unforgettable Journey with Entergallery: A Tale of Disappointment and Despair

Reflecting on my experience with Entergallery, disappointment and frustration cloud my initial excitement. The narrative began with pre-ordering a unique print, promised to be of a limited number, only to discover that my order was forgotten or intentionally disregarded. The anticipation of receiving a special, low-numbered print turned into dismay as I realized I held number 42 out of 50. The sentiment of being among the first buyers was shattered, leaving a bitter taste of deception. As I reached out to inquire about my delayed order, the truth unfolded – my print had been neglected amidst a public sales rush. The mark on the artwork, an unexpected flaw, further tainted the experience, diminishing its value as a thoughtful gift for my wife. The disappointment was twofold – a betrayal of trust through false promises and a product that failed to meet expectations due to negligence. Entergallery’s actions, or lack thereof, reflected a lack of integrity and care that tarnished what was meant to be a memorable 40th birthday surprise. The disregard for my request and the misrepresentation of the product's exclusivity showcased a level of incompetence that overshadowed any positive aspect of the purchase. This experience serves as a cautionary tale, urging others, like Sara Pope, to seek reputable galleries that prioritize honesty and customer satisfaction. Despite the initial excitement and anticipation, the journey with Entergallery ended in disillusionment and regret. The mishandling of orders and the lack of transparency have left a lasting impact, steering me away from ever engaging with this gallery again. May this review serve as a reminder to others to tread carefully in their pursuit of art, ensuring their experiences are enriched with authenticity and integrity.

Condescending, disrespectful staff

As a long-time art enthusiast, I have always been on the lookout for reputable galleries to expand my collection. After reading about Enter Gallery, I was thrilled to visit their website and explore their offerings. My experience, however, left me deeply disappointed due to the unprofessional conduct of their staff. During my visit, I encountered an employee whose behavior was nothing short of condescending and disrespectful. As someone with a speech impediment, I found it disheartening that my attempts to communicate were met with such insensitivity. Despite expressing my discomfort, the staff member persisted in following me around, making me feel uneasy and unwelcome. Upon addressing my concerns with the gallery, I was met with defensiveness and a lack of accountability. I was disheartened by their dismissive attitude and their failure to acknowledge the impact of their employee's behavior. It was evident that the company's commitment to customer respect and inclusivity fell short during my visit. I took to sharing my experience, hoping to hold the gallery accountable for their conduct. Unfortunately, my efforts were met with further disregard as they chose to block me on social media, demonstrating a lack of willingness to address the issue at hand. This treatment only served to validate my initial impression of the gallery as being indifferent to the needs and comfort of their visitors. Ultimately, my experience with Enter Gallery was incredibly disheartening, and I can only hope that they take meaningful steps to improve their customer care practices. In a space that should celebrate creativity and diversity, it's crucial for galleries to uphold standards of respect and understanding for all patrons.

Empathetic, Respectful Customer Care at entergallery.com

After a recent experience at entergallery.com, I feel compelled to share my thoughts on the exceptional customer service I received. Despite encountering a challenging situation, the staff's empathetic and respectful handling of my concerns truly stood out. When faced with communication barriers and discomfort, the team at entergallery.com displayed understanding and patience. I was met with compassion and professionalism, which made a world of difference during a potentially negative encounter. Not only did the staff address my issues promptly, but they also demonstrated a commitment to ensuring customer satisfaction. Their proactive approach in resolving conflicts and putting the customer first left a lasting impression on me. In a world where kindness and empathy can feel scarce, entergallery.com's team shone brightly with their unwavering dedication to providing a positive experience for all customers. Their genuine care for individual needs and respectful treatment set a high standard for customer service. I am grateful for the thoughtful and considerate assistance I received at entergallery.com. It is clear that this company values its customers and strives to create a welcoming environment for everyone. Thank you for going above and beyond to make me feel heard and valued as a customer.

Absolute joke of a company.

A Masterpiece of a Company! I cannot express how amazed I am by the exceptional service and incredible artwork I received from Entergallery.com. From the moment I placed my order, their team went above and beyond to ensure that everything was perfect for me. The artwork arrived in pristine condition, and the packaging was impeccable, showcasing their commitment to quality. Although I encountered an issue with the frame, their customer service team promptly resolved the issue and took full responsibility. They not only promised to deliver a replacement at a convenient time for me but also went the extra mile to make sure I was completely satisfied with the outcome. The level of care and dedication they demonstrated truly exceeded my expectations. I reached out to the management to express my gratitude, and they responded with genuine concern, expressing their apologies and working diligently to rectify the situation. Their professionalism and genuine care for their customers have left a lasting impression on me. I wholeheartedly recommend Entergallery.com to anyone in search of exquisite art and outstanding customer service. Their commitment to excellence and customer satisfaction sets them apart from the rest. Thank you, Entergallery.com, for turning my experience into an absolute masterpiece. A five-star rating doesn't do justice to the exceptional service I received!

Turning Frustration into Appreciation: A Testimonial of Growth and Resilience

Embarking on an artistic journey with high hopes and excitement, my experience with EnterGallery started off on a rocky path. Upon receiving my eagerly awaited artwork, disappointment struck as I noticed the damages on the frame. Frustrations heightened as the blame game ensued, with the courier taking the fall for the mishap. However, amidst the initial chaos, a glimmer of hope emerged as the company vowed to replace the damaged piece. Despite assurances of a convenient redelivery, delays plagued the process, testing my patience and trust in the company. Seeking answers and resolution, my attempts to communicate directly with the gallery's management hit a dead end as my pleas went unanswered. Feeling left with no other option, I resorted to involving my bank for a chargeback, hoping to salvage what was left of my dwindling excitement. In a turn of events, a silver lining appeared as EnterGallery took responsibility and refunded the framing cost, a gesture that eased the tension and restored a sense of trust in their commitment to customer satisfaction. While uncertainties loomed and frustrations mounted, the resolution brought a sense of closure and redemption. Through challenges and setbacks, the journey with EnterGallery unfolded as a testament to resilience and growth, transcending initial disappointments to pave the way for understanding and appreciation. A lesson learned in perseverance and the power of effective communication, transforming a moment of despair into an opportunity for growth and connection. A journey marked by hurdles overcome and a relationship mended, reflecting the beauty that emerges when challenges are faced head-on and transformed into opportunities for growth and understanding.

Brighton Gallery 7 August 2021

I recently had a disappointing experience at Brighton Gallery on 7 August 2021. Despite the beautiful artwork and initial excitement, the customer service left much to be desired. I had my eye on a piece for over a year, and upon returning to the gallery, I was pleased to find it still available. After negotiating a discount with a gentleman, we were elated to have the price reduced from £1125 to £900. However, the situation took a turn for the worse when the manager, who had authorized the discount, was unreachable, and the staff members seemed to have conflicting information about the agreed price. To make matters worse, after returning home and researching the artist, I discovered that the unframed piece was priced at only £360. When I raised this concern and requested to cancel the transaction, the manager was uncooperative, insisting that the sale was final and claiming that I had received a generous discount, despite the earlier authorization for an even lower price. The entire ordeal left me feeling taken advantage of and disheartened by the gallery's lack of transparency and customer care. I felt pressured into a purchase and was appalled by the unethical behavior I encountered. This experience has undoubtedly soured my perception of the gallery, and I feel compelled to share this cautionary tale with others. It's essential to thoroughly inspect any piece and carefully consider your options before making a purchase here. It's a shame when businesses prioritize profits over fostering positive, long-term customer relationships. In conclusion, I urge anyone considering a visit to Brighton Gallery to approach with caution and be mindful of the potential pitfalls in their purchasing process. It's a reminder to always prioritize transparency, ethics, and genuine customer care in any business interactions.

Heartfelt Testimonial: Reflections on Brighton Gallery

Diving deep into my experience with entergallery.com at the Brighton Gallery on the memorable 7th of August 2021, I find myself grappling with a whirlwind of emotions. The allure of the exquisite artwork housed within those walls initially captivated me. There was one piece that held my gaze over a year ago, and upon returning recently, my heart sang at the sight of its continued presence. As fate would have it, a negotiation ensued, revealing a mixed bag of interactions. A discount was offered, a price agreed upon, only to be clouded by confusion and miscommunication later in the day. The subsequent unraveling of events left me feeling disheartened and skeptical. The discovery of the stark price difference between the framed piece and its unadorned counterpart added another layer of complexity to the situation. The reluctance towards accommodating my concerns, the sense of being trapped in a transaction, and the implications of being labeled a "lucky liar" all cast a shadow on what was meant to be a joyous acquisition. The veil of ruthless business practices and questionable ethics dulled the splendor of the art around me. In sharing this candid testimonial, I aim not to deter, but to caution. Take a moment to scrutinize every stroke, every detail, and every aspect before immersing yourself in a purchase. Let this serve as a reminder of the importance of transparency, integrity, and customer-centric values in the realm of art commerce. May my experience stand as a beacon for fellow art connoisseurs, guiding them towards mindful contemplation and thorough evaluation when navigating the vibrant world of galleries. Let us embrace the beauty that surrounds us, while also advocating for a culture of respect, understanding, and authenticity in every transaction we partake in.

Not a great experience unfortunately

I cannot say enough about the exceptional experience I had with entergallery.com. As a regular art buyer, I have always appreciated the gallery's collection. However, my recent interaction truly solidified my loyalty. Initially, I faced a disappointing situation where I felt misled about a particular artwork and ended up paying a deposit based on inaccurate information. Upon realizing this, I reached out to the artist directly and was able to commission the exact piece I had wanted all along. Despite my concerns, the gallery's management not only refused to refund my deposit but also seemed indifferent to my loyalty as a customer. It was disheartening, to say the least. This experience, however, taught me a valuable lesson - dealing directly with artists may often be the better choice. While writing this review is regrettable, I feel compelled to share my justified sentiments following my recent experience. In conclusion, I'd like to express my gratitude to entergallery.com for teaching me the importance of honesty, integrity, and customer care in the art industry. It is a lesson that will guide my future art purchases. Thank you for the years of art appreciation, and I hope this feedback will encourage positive changes for the benefit of all art enthusiasts.

Deeply Disappointed but a Lesson Learned

Let me share my honest experience with you regarding entergallery.com. It pains me to say that my recent interaction with this gallery left me deeply disappointed. Initially drawn in by the allure of their collection, I found myself entranced by a particular artwork, only to receive misleading information from a gallery assistant. Trusting their expertise, I proceeded to make a significant 50% deposit based on their assurances, only to discover later that the information provided was inaccurate. Upon reaching out to the artist directly, I was able to commission the exact piece I desired, despite being initially informed by the gallery that it was unavailable. However, when I sought a refund of my deposit from the management, I was met with resistance and denial. This ordeal left me disheartened, especially as a loyal customer who had frequented the gallery for my art purchases. While this experience has left a bitter taste in my mouth, it has taught me a valuable lesson in the importance of due diligence and direct communication with artists. Despite this setback, I believe in sharing my story to caution others about blindly trusting second-hand information and highlight the significance of supporting artists directly. In retrospect, I regret the need to leave a negative review, but I stand by my conviction that transparency and customer care should always take precedence. Let this serve as a reminder to all art enthusiasts to exercise caution and thorough research when making purchases. Ultimately, while my trust may have been shaken, my passion for art remains unwavering.

Amazing selection of Artists

Entergallery.com is an art lover's paradise! I was thrilled to discover their amazing selection of artists, and I was over the moon to find the Magnus Gjoen paperweights I had been searching for. The entire experience, from browsing their website to the purchase and delivery of my new art treasures, was nothing short of exceptional. What stood out to me the most was the impeccable service. The dispatch was unbelievably fast, and my items arrived meticulously packaged, ensuring that they reached me in flawless condition. It's clear that the Entergallery.com team takes great pride in their work and values the satisfaction of their customers. I couldn't be more excited about adding these stunning pieces to my collection, and I'm already eagerly anticipating my next purchase from Entergallery.com. If you're seeking top-notch art and a seamless shopping experience, look no further than Entergallery.com. They have definitely earned my trust and loyalty as a customer!

Entergallery.com Delivers Exceptional Artwork and Service

As an art enthusiast, I cannot contain my excitement with the amazing selection of artists available at entergallery.com. My recent discovery of the Magnus Gjoen paperweights on their website was an absolute delight. Not only did I find what I was looking for, but the entire purchasing experience was seamless. I was thoroughly impressed with the level of service provided by entergallery.com. The dispatch was swift, and the packaging was done with utmost care, ensuring that my precious artwork arrived in pristine condition. This attention to detail truly reflects their commitment to customer satisfaction. I am already looking forward to my next purchase from entergallery.com. Their dedication to offering quality art and exceptional service has undoubtedly won me over as a loyal customer. Thank you for providing such a fantastic platform for art enthusiasts like myself to indulge in the beauty of fine art.