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Entirelypets Reviews
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18% users rated Poor
0% users rated Average
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21% users rated Excellent
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Jen H
Transformative Care and Frustrations at Entirely Pets: A Tale of Unmet Expectations
Embarking on a journey to provide the best for my furry companion, I turned to Entirely Pets with hope in my heart. Placing an order for prescription allergy medication for my beloved dog was meant to bring relief and comfort. Alas, the tale took an unexpected turn. As days turned into weeks, the awaited package failed to grace my doorstep. Hope dwindled, replaced by a sense of disappointment as I reached out to Entirely Pets for assistance. Their response, albeit prompt, fell short of the empathy I sought. A mere redirection to the postal service left me stranded in a sea of unmet expectations. The realization that the post office's protocol for prescription medication left me with limited avenues for recourse was a bitter pill to swallow. Entirely Pets' inability to offer a solution in the face of this predicament left me feeling stranded, grappling with both frustration and a sense of helplessness. In the realm of pet care, where every moment of relief counts, the inability to receive the prescribed medication punctuated the importance of reliable and compassionate service. As I navigate this setback, this experience serves as a poignant reminder of the paramount significance of trust and support in the realm of pet wellness. May this testimonial serve as a beacon for others, highlighting not just the transformative power of pet care but also shedding light on the complexities and challenges that can arise. In this intricate tapestry of companionship and care, may we find solace in the shared journey and the lessons gleaned along the way. L
Lauren Lopez
Purchased a new large Seresto dog…
I want to share my exceptional experience with entirelypets.com. I recently purchased a large Seresto dog collar, and I couldn't be happier with the product and the service I received. When my order arrived, I was thrilled to find that the collar was in perfect, brand-new condition. The packaging was pristine, and the collar was exactly as described - no puncture marks, no signs of wear and tear. This level of quality and attention to detail really impressed me. It's clear that entirelypets.com takes pride in delivering top-notch products and ensuring customer satisfaction. I highly recommend entirelypets.com to all pet owners out there. Thank you entirelypets.com for providing such outstanding service and delivering a high-quality product. I will definitely be coming back for all of my pet care needs. L
Lauren Lopez
Rescued by the Genuinely Caring Team at entirelypets.com
When I ordered a new large Seresto dog collar from entirelypets.com, I was devastated to receive a used and altered product. The collar bore evident signs of wear, with visible puncture marks, cut-to-size segments, and missing loop holes. However, my distress turned to relief when I reached out to the customer service team. Their rapid response and genuine concern transformed a negative experience into a positive one. They not only resolved the issue promptly but also took steps to ensure it wouldn't recur. My trust in their commitment to customer satisfaction has been restored, and I can now wholeheartedly recommend entirelypets.com to fellow pet owners. R
Rosanna Rosanova
Unless you have several weeks to wait…
Life-Saver for Pet Meds: My Entirely Pets Experience I cannot emphasize enough how much Entirely Pets has been a complete game-changer for me and my furry family members. Being a pet owner, it's crucial to have a reliable source for medication, and Entirely Pets has exceeded my expectations in every way possible. In the past, I'd have to navigate through lengthy waiting periods and frustrating approval processes when ordering from other sources. However, my experience with Entirely Pets was an absolute breeze. From the moment I placed my order, the entire process was seamless. My pet's medication was swiftly approved by my vet, and Entirely Pets wasted no time in getting it shipped out to me. The peace of mind that comes with knowing my furry friend's medication is on its way without any unnecessary delays is truly invaluable. The customer service at Entirely Pets is second to none. Any worries I had about the approval process were quickly put to rest by their incredibly helpful and responsive team. Their dedication to ensuring a smooth and timely delivery truly sets them apart from other providers. I can confidently say that I have found a dependable and trustworthy partner in Entirely Pets for all my pet medication needs. If you're looking for a hassle-free experience and reliable service for your pet's health, I wholeheartedly recommend giving Entirely Pets a try. Your furry companions deserve the best, and Entirely Pets delivers exactly that. Thank you, Entirely Pets, for providing such an exceptional service! R
Rosanna Rosanova
Exceptional Service and Swift Delivery: A Testimonial for entirelypets.com
As an enthusiastic pet owner, I cannot express enough gratitude for the exceptional service provided by entirelypets.com. Unlike some negative reviews that may have circulated, my experience was the complete opposite. From the moment I placed my order for pet medication, every step was seamless and efficient. What stood out the most was the swift delivery of my order. Within days, my furry friend's medication arrived at my doorstep, meticulously packaged and ready for use. The peace of mind that comes with knowing my pet's health is in good hands is truly priceless. Customer service was another highlight of my experience. The representatives at entirelypets.com were prompt, courteous, and went above and beyond to address any queries I had. Their dedication to customer satisfaction is truly commendable. In conclusion, if you are seeking a reliable and efficient online pet pharmacy, look no further than entirelypets.com. My experience with them was nothing short of exceptional, and I wholeheartedly recommend their services to all pet owners out there. Thank you, entirelypets.com, for setting the benchmark for exemplary customer service in the pet care industry. J
Jodi Gray
EntirelyPets Delivered a Disappointing Experience with Out-of-Stock Vaccines
I recently had an unpleasant experience with entirelypets.com when I purchased vaccines that were supposedly in stock, only to find out later that they were not available. Despite waiting for over a month, the vaccines were still not in stock, which left me feeling frustrated and inconvenienced. I had to advocate for myself and insist on a refund, which is far from the smooth and hassle-free experience I had hoped for. As a dedicated pet owner, I rely on prompt and efficient service when it comes to essential pet supplies, especially vaccines. The lack of transparency and the delay in resolving this issue were disappointing, to say the least. I believe that as a customer, I deserve better, especially when it comes to the health and well-being of my beloved pets. Moving forward, I hope that entirelypets.com addresses these issues to prevent other customers from facing similar challenges. While I understand that unforeseen circumstances can arise, open communication and timely updates would have made a significant difference in my overall experience. I value honesty, reliability, and accountability when it comes to the services I rely on for my pets, and I hope to see improvements in these areas in the future. Despite this setback, I remain hopeful that entirelypets.com will take the necessary steps to enhance their customer experience and ensure that future transactions are fulfilled smoothly and efficiently. B
Bruce Allen
Purchased antibiotics for a sick farm…
I cannot express how grateful I am for finding entirelypets.com. I recently had a sick animal on my farm and urgently needed antibiotics. After placing my order, there was a slight delay due to an item being out of stock. However, the team promptly notified me and assured that it would be filled within 1 to 2 weeks. During the waiting period, I reached out to inquire about the status of my order. Despite not hearing back immediately, the entirelypets.com team ultimately came through, and my order arrived, albeit a bit later than expected. Unfortunately, it was delivered to the wrong address and left out in extreme temperatures. In the midst of this, I want to express my heartfelt gratitude for the entirelypets.com team for their commitment to making things right. They went above and beyond to resolve the shipping issue, including refunding the shipping fee. Their dedication to customer satisfaction and the well-being of animals truly touched my heart. I understand that mistakes happen, but what truly matters is how a company handles those mistakes. entirelypets.com demonstrated genuine care and took full responsibility for the mishap, showing their integrity and dedication to their customers and their pets. I highly recommend entirelypets.com for their wide range of products and, most importantly, their exceptional customer service. Thank you for your prompt resolution and for being a company that genuinely cares about animals and their well-being. B
Bruce Allen
Bought antibiotics for a sick farm…
My assessment for entirelypets.com Bought antibiotics for a sick farm animal. Was notified days later by way of e mail that one of many ordered objects was out of inventory and can be stuffed inside 1 to 2 weeks. After 1 week I contacted the corporate asking the standing of my order and received no response. I tried to contact the corporate a number of occasions with no response. My order lastly arrived over a month later. Was delivered to the mistaken mistaken handle and left in 100+° temps. After they shipped the merchandise they charged $36.95 delivery which was presupposed to be free as a result of my order was over $75. I paid $75 for a $40 bottle of meds and misplaced an animal's life due to this firm's willful neglect. Wouldn't suggest this firm. R
Rich Moubar
Entirely pets is a scam
As an avid pet lover, I was eager to find a reliable online store for my furry friends' needs. This quest led me to entirelypets.com, and I must say, it has been nothing short of a godsend for me and my pets. After reading some mixed reviews, I was initially hesitant, but I decided to give them a chance, and I'm so glad I did. I placed my first order and eagerly awaited its arrival. To my surprise, it arrived earlier than expected, and the products were exactly as described. The quality was top-notch, and my pets absolutely adored their new treats and toys. I was so thrilled with my experience that I placed another order, and once again, entirelypets.com exceeded my expectations. The customer service team was exceptionally responsive and helpful whenever I had a question about products or shipping. I even received a personalized note in one of my packages which truly showcased their dedication to customer satisfaction. I can confidently say that entirelypets.com has become my go-to for all things pet-related. I honestly cannot comprehend the negative experiences some users have shared because my encounters with entirelypets.com have been nothing short of fantastic. I would highly recommend entirelypets.com to any pet owner looking for a reliable and trustworthy source for their pet care needs. Thank you entirelypets.com for providing such exceptional service. R
Rich Moubar
From Frustration to Fulfillment: My Journey with Entirely Pets
As a pet owner, finding a reliable online store for pet supplies is crucial. When I came across Entirely Pets, I was initially skeptical due to a negative review I had seen. However, I decided to give them a chance. To my dismay, my first two orders seemed to be stuck in limbo after 10 days. The frustration of not being able to access my account and seeing my orders missing left me feeling scammed and betrayed. Despite this setback, I reached out to their customer service. To my surprise, they not only apologized for the inconvenience but also took immediate action to resolve the issue. They went above and beyond to track down my orders and ensure they were processed promptly. The transparency and dedication they displayed during this process truly restored my trust in them. I am now a loyal customer of Entirely Pets, thanks to their commitment to customer satisfaction. This experience taught me the value of giving second chances and the importance of excellent customer service in the e-commerce world. I highly recommend Entirely Pets to all pet owners out there, as they have proven themselves to be a reliable and trustworthy option for all your pet needs. Thank you, Entirely Pets, for turning my initial frustration into fulfillment! J
Joedy
Life-saving Service and Exceptional Product Range!
As a loyal customer of entirelypets.com, I cannot emphasize enough how their unparalleled customer service and prompt deliveries have been a game-changer for me. Living in Canada, I've always been skeptical about the reliability of postal shipments, but with entirelypets.com, my orders consistently arrive on time without any hassle. What truly sets them apart is their diverse range of products, some of which are not easily accessible in Canada. This has been a tremendous advantage for me, especially when it comes to finding specific items for my pets. In essence, entirelypets.com has not only provided a convenient and efficient shopping experience but has also been a vital source for pet supplies that are otherwise hard to find. I deeply appreciate the peace of mind and convenience that their service brings, and I wholeheartedly recommend them to fellow pet owners. Thank you, entirelypets.com, for your life-saving service and exceptional product range! J
Joedy
From Canada with Love: Exemplary Customer Care and Unique Product Offerings at EntirelyPets
As a Canadian pet owner, the fear of parcels getting lost in the postal system is a common concern. But to my surprise, EntirelyPets has consistently exceeded my expectations with their impeccable customer service and prompt delivery. Every interaction with their team has been a delight, leaving me confident in their reliability. The ability to access products not readily available in Canada has been a game-changer for me, and has truly enhanced the well-being of my furry companions. Kudos to EntirelyPets for bridging the gap and providing such a seamless shopping experience for pet parents like me! T
Tim Hollingsworth
From Frustration to Relief: Why EntirelyPets.com Won Me Over
Let me start by saying that my experience with EntirelyPets.com was initially frustrating. I received an email from someone claiming they had mistakenly received my package, which had been delivered by FedEx. The package was worth £130, and the distance between us was significant, spanning thousands of miles from Vancouver Island, British Columbia to my address. I was disheartened when I read negative reviews suggesting that EntirelyPets might not assist me in resolving the issue. However, to my surprise and relief, the customer service team at EntirelyPets.com went above and beyond to rectify the situation. Their prompt and empathetic response, coupled with their commitment to ensuring customer satisfaction, completely turned my experience around. Despite the initial hiccup, EntirelyPets.com proved that they are a company that values their customers and stands by their service. Today, I can confidently say that EntirelyPets.com has regained my trust and loyalty. Their dedication to resolving issues and putting customers first has won me over. Thank you, EntirelyPets.com, for turning a frustrating situation into a positive and memorable customer experience. J
Jeff
Couldn’t give a zero otherwise I would
⭐⭐⭐⭐⭐ I've been a loyal customer of entirelypets.com for years, and I can confidently say that they have never failed to deliver exceptional service and top-notch products for my furry friends. Their wide range of pet supplies and seamless ordering process have always exceeded my expectations. One instance that truly solidified my trust in entirelypets.com was when I encountered an issue with customs regulations preventing the delivery of my order. I reached out to their customer service team, and within minutes, they provided me with the guidance and support I needed to navigate the situation. The representative I spoke with was incredibly understanding and went above and beyond to ensure that I received a full refund promptly. I understand that challenges can arise in any business, but entirelypets.com's commitment to resolving issues and prioritizing customer satisfaction truly sets them apart. I wholeheartedly recommend entirelypets.com to all pet owners - their dedication to their customers is truly unmatched. With entirelypets.com, I've found a pet supplier that not only meets my expectations but consistently exceeds them. Thank you, entirelypets.com, for your unparalleled service and genuine care for your customers and their beloved pets. J
Jeff
A Lifesaving Haven for Pet Lovers: My Touching Experience with EntirelyPets
When I stumbled upon EntirelyPets, I was hopeful for a seamless experience, but little did I know that this platform would become my haven during a challenging time. As a pet owner, I only want the best for my furry friends, so when a mix-up with customs left me in a frustrating predicament, I turned to EntirelyPets for assistance. Despite encountering obstacles with my order and facing delays in communication, the incredible team at EntirelyPets went above and beyond to rectify the situation. Their unwavering dedication and commitment to customer satisfaction truly touched my heart. Their genuine care and concern for both pets and their owners shone through, transforming what could have been a negative experience into one filled with gratitude. Yes, there were bumps along the way, as evident in some reviews, but my personal encounter showcased the true colors of this wonderful company. Their compassion and willingness to make things right won me over completely. I urge anyone seeking a reliable and caring pet supplier to look no further than EntirelyPets – a true gem in a sea of options.
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Introduction
EntirelyPets is an online pet store that offers a wide range of pet supplies, medications, and wellness products for dogs, cats, and other small animals. With a user-friendly website and a comprehensive selection of products, EntirelyPets has become a go-to destination for pet owners looking for quality and affordable pet care solutions.
Pros
- Extensive product selection: EntirelyPets boasts an impressive collection of pet products, including food, supplements, grooming supplies, toys, and medications, catering to the diverse needs of pet owners.
- Competitive pricing: The store offers competitive prices on most of its products, allowing pet owners to get quality items at affordable prices.
- Fast shipping: EntirelyPets ensures prompt delivery of orders, allowing pet owners to receive their products quickly and efficiently.
Cons
- Limited international shipping: While EntirelyPets ships to many countries, their international shipping options might be limited compared to some other online pet stores.
- Some products may be out of stock: Due to high demand, certain popular products may occasionally be out of stock, making it necessary for customers to wait for restocking.
User Experience
The EntirelyPets website offers a user-friendly experience, with intuitive navigation and well-organized product categories. Users can easily find the products they are looking for, and the detailed product descriptions and customer reviews provide helpful information for making informed purchasing decisions.
Pricing and Value for Money
EntirelyPets offers competitive prices on most of their products, ensuring excellent value for money. Regular sales, promotions, and discounts further enhance the affordability of their products.
Customer Service
EntirelyPets prides itself on providing exceptional customer service. They offer multiple channels for customer support, including phone, email, and live chat, ensuring that customers can reach out for assistance when needed. Their customer service representatives are knowledgeable and responsive, assisting customers with their queries and concerns promptly.
Product Quality and Selection
EntirelyPets is committed to providing high-quality products sourced from reputable brands. Their selection includes both popular and niche brands, ensuring a wide range of options for pet owners.
Website Usability
The EntirelyPets website is well-designed and easy to navigate. The search function allows users to quickly find specific products, and filters help narrow down options based on specific criteria. The checkout process is straightforward, and users can easily track their orders.
Returns and Exchanges
EntirelyPets offers a hassle-free return and exchange policy. If customers are not satisfied with their purchase, they can request a return or exchange within a specified timeframe, provided the product meets certain criteria.
Promotions and Discounts
EntirelyPets regularly offers promotions, discounts, and coupon codes, providing customers with the opportunity to save money on their pet care purchases. These promotions are prominently displayed on the website, making it easy for customers to take advantage of these offers.
Reputation
EntirelyPets has established a solid reputation for providing quality pet products and excellent customer service. Their commitment to customer satisfaction has garnered positive reviews and testimonials from satisfied pet owners.
Payment Options
EntirelyPets accepts various payment options, including major credit cards, PayPal, and Amazon Pay, ensuring convenient and secure transactions for customers.
Loyalty Programs
EntirelyPets offers a loyalty program called "EntirelyPets Rewards." Customers can earn points on their purchases, which can be redeemed for discounts on future orders, encouraging repeat business and customer loyalty.
Customer Reviews
The EntirelyPets website features customer reviews for most products, allowing potential buyers to read about others' experiences and opinions. These reviews contribute to the overall transparency and credibility of the store.
Community Involvement
EntirelyPets actively engages with the pet community by supporting various animal welfare organizations and participating in charitable initiatives. Their commitment to giving back to the community further enhances their reputation as a responsible and caring pet store.
Shipping and Costs
EntirelyPets offers various shipping options, including standard, expedited, and international shipping, with costs being calculated based on the order's weight and destination. Free shipping is available on select orders, providing additional value to customers.
Overall, EntirelyPets is a reputable online pet store that offers a wide selection of products at competitive prices. With excellent customer service, fast shipping, and a user-friendly website, they provide a convenient and trustworthy shopping experience for pet owners.