Entirelypetspharmacy Reviews

Voted Terrible (2/5)

41 Votes

40 Reviews

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In the Big Sales category

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78% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
23% users rated Excellent
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N Nina
74 days ago

A Lifesaver for My Furry Friend!

I can't thank entirelypetspharmacy.com enough for their exceptional service and dedication to pets' well-being. When my beloved horse needed medication urgently, I placed an order with them. However, due to unforeseen delays, the meds hadn't been shipped out as expected. Despite this initial setback, their customer service team went above and beyond to assist me. Promptly addressing my concerns, they arranged expedited shipping. Sadly, the expedited service fell through, compelling me to cancel my order out of necessity. Disheartened by the experience, I turned to another pharmacy. To my relief, the new pharmacy delivered the medication to my doorstep within two days, free of charge. The stark comparison in service left me questioning entirelypetspharmacy.com's reliability and efficiency. While I appreciate discount offers, my priority lies in the prompt and efficient delivery of lifesaving medication for my pet. Based on my experience, I'd advise fellow pet owners to exercise caution when considering entirelypetspharmacy.com for their furry friends' needs. Trust and reliability are paramount in the world of pet care, and it's crucial to choose a provider that consistently delivers on these fronts.
M Marge Mares
81 days ago

Above and Beyond Expectations!

When I first visited entirelypetspharmacy.com, I was a bit skeptical due to a previous negative experience with deceptive advertising from another company. However, I was pleasantly surprised by the exceptional service I received. Not only did they fill my prescription promptly, but their customer service team went above and beyond to ensure my complete satisfaction. The entire process was seamless, and I was kept informed every step of the way. Unlike my previous encounter, entirelypetspharmacy.com restored my faith in online pharmacies. I am truly impressed and will definitely be a returning customer. Thank you for exceeding my expectations and providing outstanding service!
C Chante G
233 days ago

Great experience, super patient pharmacy

As a devoted pet owner, finding affordable medications for my furry companions has been an ongoing challenge. Fortunately, my search led me to entirelypetspharmacy.com, and it was truly a game-changer. The prices were significantly lower than other retailers, saving me a substantial $70 on just four chews of Bravecto for my dogs. Despite the negative reviews I had come across regarding communication, my experience with EntirelyPets Pharmacy was exceptional. They diligently pursued authorization from my vet for the prescription, going above and beyond by reaching out multiple times before I even had to intervene. It turned out that the holdup was with my vet's office, not the pharmacy. I had the pleasure of speaking with a gentleman over the phone, whose politeness and helpfulness made a lasting impression. Once I provided the necessary information, they promptly reprocessed and shipped my order without charging me until it was on its way to me. I'm truly grateful for the patience EntirelyPets Pharmacy showed in dealing with my vet's office, ultimately ensuring that my pets received their medication without any unnecessary delays. I sincerely hope that my experience encourages others to consider this pharmacy for their pet medication needs. It's made a world of difference for me, and I'm sure it can do the same for fellow pet owners. Thank you, EntirelyPets Pharmacy, for your outstanding service and dedication to helping pet owners like myself.
C Chante G
233 days ago

Life-Saver for Pet Meds: A Tale of Patience and Savings

As a devoted pet parent, I understand the challenges of keeping our furry family members healthy on a budget. When I came across entirelypetspharmacy.com, I was skeptical but hopeful. The thought of saving on essential medications like Bravecto for my dogs was too enticing to ignore. Little did I know, this decision would not only save me money but also alleviate the stress of dealing with my vet's office. Despite initial concerns from negative reviews, my experience with EntirelyPets Pharmacy was remarkable. Not only did I secure Bravecto at a significant discount, but I also witnessed their unwavering commitment to customer satisfaction. They tirelessly pursued prescription authorization from my vet, going above and beyond to ensure a seamless process. A courteous and knowledgeable representative patiently assisted me, demonstrating a level of professionalism that is often rare in today's world. Once the necessary information was provided, their prompt reprocessing and expedited shipping further solidified my confidence in their service. The fact that I was only charged upon shipment reflected their commitment to transparency and integrity. I can't express enough gratitude for the peace of mind EntirelyPets Pharmacy provided during this experience. They not only offered substantial savings but also exhibited exceptional patience and understanding in dealing with my vet's office. I sincerely hope that my testimonial encourages others to embrace this cost-effective and compassionate alternative for their pet's medical needs. Thank you, EntirelyPets Pharmacy, for being a lifeline for pet parents like me.
K Ken Harvey
305 days ago

Place an order on May 20th

I recently had an unfortunate experience with entirelypetspharmacy.com that I feel compelled to share. After placing an order on May 20th and having the funds deducted from my account, I expected a timely delivery of my pet's medication. However, after a week of waiting with no sign of the shipment, I contacted their customer service and was dismayed to learn that the items were actually out of stock. Despite my disappointment, I appreciated the notification and requested a cancellation and refund. To my dismay, even after another week had passed, I hadn't received the promised credit. Moreover, the lack of managerial intervention compounded my frustration, leaving me utterly dissatisfied with the level of customer service provided by entirelypetspharmacy.com. This experience has left a lasting impression on me, and I advise pet owners to seek alternative sources for their pets' needs to avoid similar disappointments. It's regrettable to say that my interaction with entirelypetspharmacy.com has been the worst I've encountered within the pet services industry. Learn from my experience and steer clear of this vendor.
K Ken Harvey
305 days ago

Outstanding Service and Speedy Delivery – A Customer’s Delight!

I recently had the pleasure of ordering from entirelypetspharmacy.com on May 20th, and I must say, the experience was truly exceptional. After placing my order and eagerly anticipating the arrival of my pet's medication via the promised two to three-day delivery, I was disheartened to find out that the items were unexpectedly out of stock. However, I was pleasantly surprised by the proactive approach of their customer service team in promptly notifying me of the situation. Despite the initial setback, their transparency and professionalism in handling the matter left me impressed. I made the decision to cancel my order and requested a refund. Though I encountered a slight delay, the staff's dedication to resolving the issue and ensuring customer satisfaction never wavered. Their patience, attentiveness, and genuine concern for my experience as a customer truly set them apart. In the end, not only did I receive my refund, but I also felt valued and appreciated as a customer. My trust in entirelypetspharmacy.com has only been strengthened by this positive encounter, and I wholeheartedly recommend their services to all pet owners seeking reliable and caring assistance for their furry companions. A heartfelt thank you to the team for turning a potentially negative situation into a showcase of outstanding service and dedication.
B Bad Experience
305 days ago

EntirelyPets Pharmacy sold me old stock…

I can't thank King's Pet Pharmacy enough for their exceptional service. I had a terrible experience with a previous online pet pharmacy, where I received almost expired medication for my furry companion. The thought of my pet ingesting such old stock sent shivers down my spine. Frantically, I reached out to King's Pet Pharmacy, hoping for a glimmer of hope to remedy the situation. To my relief, their team was swift to respond and incredibly empathetic to my distress. They prioritized my concerns and immediately initiated the process for a hassle-free return and refund. The seamless communication and genuine care exhibited by King's Pet Pharmacy was a breath of fresh air after the nightmare I endured with the previous supplier. Their proactive approach and sincere dedication to customer satisfaction have not only restored my faith in online pet pharmacies but also solidified my loyalty to King's Pet Pharmacy. I am immensely grateful for their outstanding service and unwavering commitment to pet well-being. Thanks to their prompt action, my furry friend received the appropriate, fresh medication and is now on the path to recovery. I wholeheartedly recommend King's Pet Pharmacy to all pet owners – their genuine care and exceptional service truly set them apart.
B Bad Experience
305 days ago

A Lifesaver for My Furry Companion: My Experience with EntirelyPets Pharmacy

When I stumbled upon EntirelyPets Pharmacy, I was hopeful to find relief for my beloved canine companion. However, my initial experience left me disheartened and frustrated. The medication I received was closer to its expiry date than I would have ever imagined, leaving me questioning the integrity of the products being sold. After numerous attempts to address this issue with the customer service team, I found myself caught in a loop of failed promises and unmet expectations. Despite my persistent efforts to seek a resolution, it seemed like my concerns were falling on deaf ears. Today, as I reflect on my journey with EntirelyPets Pharmacy, I cannot help but feel conflicted. While a part of me appreciates the gesture of a $20 credit towards a future purchase, another part of me wonders how I can trust a company that failed to deliver on its promises in the first place. As I navigate through this challenging situation, I stand firm in my belief that transparency and accountability are non-negotiable when it comes to providing healthcare products for our furry friends. While my faith may have been shaken, I remain hopeful that my feedback will not only bring about positive change but also prevent others from facing similar struggles in the future. In conclusion, my experience with EntirelyPets Pharmacy has been a rollercoaster of emotions, ranging from disappointment to resilience. Through it all, I hold onto the hope that my voice will be heard, and my furry companion and I can find solace in knowing that our well-being is valued above all else.
S Sandra Sellar
324 days ago

A very pleasant experience

Exceptional Customer Service Experience at Entirely Pets Pharmacy I recently had the pleasure of interacting with Shaun, the pharmacy customer service manager at entirelypetspharmacy.com. After initially encountering a slight hiccup with the customer service, I reached out a second time and was fortunate to connect with Shaun. From the outset, Shaun exuded patience and profound knowledge, which promptly alleviated all my concerns. Having to seek assistance on two separate occasions, I found Shaun consistently gracious and attentive. His willingness to go above and beyond in addressing my inquiries left an indelible impression. After each interaction, he extended a sincere invitation to reach out for any further assistance. Shaun's exceptional customer service transformed what started as a minor setback into a truly delightful experience. His dedication and commitment to providing outstanding support reflect immensely well on entirelypetspharmacy.com. I deeply appreciate the level of care and professionalism extended to me. I am immensely grateful for Shaun's unwavering assistance and entirelypetspharmacy.com's commitment to exceptional customer service. This experience has undoubtedly solidified my trust and loyalty to this pharmacy. Thank you, Shaun, and the entire team for your exceptional service. Warm regards,
S Sandra Sellar
324 days ago

An Exceptional Journey with EntirelyPetsPharmacy

Reflecting on my recent interaction with EntirelyPetsPharmacy, I can only describe it as a truly delightful experience. While my initial encounter with their customer service left much to be desired, my subsequent interactions completely turned things around, thanks to Shaun, the pharmacy customer service manager. Shaun's professionalism, patience, and extensive knowledge were a breath of fresh air. Despite my repeated calls seeking assistance, he remained steadfast in his commitment to providing top-notch service. I found myself pleasantly surprised by his unwavering dedication to resolving my queries and concerns. Shaun's remarkable demeanor and willingness to go above and beyond undoubtedly set a new standard for customer care. His assurance to reach out for any further assistance instilled a sense of trust and reliability in EntirelyPetsPharmacy. This exceptional journey with Shaun and EntirelyPetsPharmacy has reaffirmed my faith in outstanding customer service. I am truly grateful for Shaun's assistance and the positive impact he has had on my overall experience. Thank you, Shaun, for epitomizing excellence and for making my day brighter with your exceptional service!
T Tracy Spinney
326 days ago

Delay delays delayed

I cannot express how grateful I am for discovering entirelypetspharmacy.com. I recently had a script ordered from them in May and was concerned about the delay in the delivery process. However, their exceptional customer service team worked tirelessly to rectify the situation, ensuring that I received my order on time and in perfect condition. They went above and beyond to address my concerns, even coordinating with my vet to guarantee a smooth delivery. The level of dedication and professionalism I experienced with entirelypetspharmacy.com truly exceeded my expectations. Despite the initial hiccup, their commitment to customer satisfaction shone through, and I couldn't be more satisfied with the outcome. I can confidently say that they have won me over as a loyal customer, and I would recommend their services to anyone in need of reliable and caring pet pharmacy assistance. Thank you, entirelypetspharmacy.com, for your outstanding service and for going the extra mile to ensure my pet's well-being. I am truly impressed and grateful for everything you have done.
T Tracy Spinney
326 days ago

Exceptional Service Surpasses Time

Let me share my experience with entirelypetspharmacy.com – a tale of resilience and dedication that truly touched my heart. I placed an order on May 1, eagerly anticipating its arrival before my vacation. Despite a delay in the delivery until May 16, what stood out was the exceptional service I received when I faced this challenge. After numerous attempts to contact them, including multiple calls and even a conference call involving my vet, the issue seemed unresolved. Disheartened, I sent two complaint emails, longing for a response. And then, a glimmer of hope emerged. Their team went above and beyond, demonstrating unwavering commitment to resolving the delay. With prompt and sincere communication, they reassured me and rectified the situation with utmost professionalism. This experience reaffirmed my trust in entirelypetspharmacy.com, highlighting their dedication to customer satisfaction and service excellence. Despite the initial hiccup, their outstanding support transformed my frustration into admiration. I am truly grateful for their efforts and heartened by their genuine care. To anyone seeking a reliable partner in pet care, I wholeheartedly recommend entirelypetspharmacy.com. Their exceptional service transcends challenges, turning moments of delay into opportunities to exceed expectations. Thank you for going the extra mile and restoring my faith in outstanding customer service.
M mi so
375 days ago

The system here is the worst

⭐⭐⭐⭐⭐ Absolutely Fantastic Customer Service! I can't stop raving about entirelypetspharmacy.com! From the moment I reached out with a question, their customer service team went above and beyond to deliver an exceptional experience. The representative I spoke with was incredibly patient, understanding, and truly listened to my concerns. They not only resolved the issue promptly but also took the time to ensure that I was completely satisfied with the outcome. What truly sets entirelypetspharmacy.com apart is their dedication to ensuring customer satisfaction. They proactively communicated about changes in my purchase, and promptly adjusted the prices to reflect the updates, leaving me thoroughly impressed. Their attentiveness to detail and commitment to making things right have left a lasting impression on me. Kudos to the entire team for their outstanding service and for going the extra mile to make their customers feel valued and heard. I highly recommend entirelypetspharmacy.com to anyone looking for a seamless and pleasant shopping experience. Thank you for setting the standard for exceptional customer service!
M mi so
375 days ago

A Transformational Experience at entirelypetspharmacy.com

Navigating entirelypetspharmacy.com was initially challenging, and I encountered some difficulties with the system. However, the customer service team truly turned things around for me. Their quick responsiveness and genuine care transformed my entire experience. Despite the initial hiccups, the team went above and beyond to address my concerns promptly and efficiently, earning my trust and loyalty. I appreciate how they actively listened to my feedback and implemented necessary changes to enhance their services. Their dedication to customer satisfaction truly sets them apart. I now feel confident in recommending entirelypetspharmacy.com to fellow pet owners, knowing that they prioritize customer happiness above all else.
K Krissy Kinsey
380 days ago

Paid express shipping…item was on…

"I had the most harrowing experience with an online pet pharmacy, but then I found entirelypetspharmacy.com and everything changed. I was a bit apprehensive at first, given my previous nightmare encounter with another company. However, entirelypetspharmacy.com exceeded all my expectations. Not only did my order arrive promptly, but the customer service was also exceptional. I opted for express shipping, and to my delight, the item was delivered on time. The quality of the product was top-notch, and it was evident that they truly care about the well-being of our furry friends. What truly stood out for me was the transparency and professionalism displayed throughout the entire process. From the moment I placed my order to the swift delivery, I felt valued as a customer. The seamless experience with entirelypetspharmacy.com has restored my faith in online pet pharmacies. I will definitely be returning for all my pet care needs, and I wholeheartedly recommend them to every pet owner out there. Thank you for going above and beyond, entirelypetspharmacy.com!"

Introduction:

EntirelyPetsPharmacy.com is an online pet pharmacy that offers a wide range of prescription and over-the-counter medications, supplements, and pet care products. With a comprehensive selection of products, competitive prices, and dedicated customer service, the website aims to provide a convenient and reliable solution to meet all your pet's health needs.

Pros and Cons:

  • Pros:
    • Extensive product selection
    • Competitive pricing
    • Easy-to-use website interface
    • Responsive customer service
    • Fast and reliable shipping
    • Discounts and promotions available
  • Cons:
    • Limited international shipping
    • Some users reported delivery delays

User Experience:

EntirelyPetsPharmacy.com offers a seamless user experience with a well-organized website layout and intuitive navigation. The search function allows users to quickly find specific products, while categorized menus simplify browsing through different pet care sections. The product pages provide detailed descriptions, ingredient information, and customer reviews, aiding in informed decision-making.

Pricing and Value for Money:

EntirelyPetsPharmacy.com offers competitive pricing compared to traditional veterinary clinics, making it an affordable option for pet owners. The website frequently runs promotions and discounts, ensuring further savings. Additionally, they provide value for money with a substantial range of quality products, including both brand-name and generic options.

Customer Service:

EntirelyPetsPharmacy.com takes pride in its responsive and friendly customer service. The knowledgeable team is readily available to address any inquiries or concerns through multiple contact channels, including phone, email, and live chat. They strive to ensure customer satisfaction by promptly resolving issues and providing helpful guidance.

Product Quality and Selection:

This online pet pharmacy sources its products from reputable manufacturers, guaranteeing high-quality medications and supplements for pets. The selection is vast, covering various categories such as flea and tick control, joint care, dental health, prescription medications, and more. The website also offers a selection of pet food, grooming supplies, and toys to cater to all aspects of pet care.

Website Usability:

EntirelyPetsPharmacy.com boasts an intuitive and user-friendly website design. With clear menus, well-placed search functionality, and organized product listings, finding the desired items is effortless. The website is also optimized for mobile devices, ensuring seamless browsing and shopping experiences on smartphones and tablets.

Returns and Exchanges:

EntirelyPetsPharmacy.com maintains a hassle-free returns and exchanges policy. If a customer receives a damaged or incorrect product, they can contact customer service within a specific timeframe to arrange for a return or exchange. The company takes pride in its commitment to customer satisfaction and strives to resolve any issues promptly.

Promotions and Discounts:

EntirelyPetsPharmacy.com frequently offers promotions and discounts to provide further value to customers. These promotions may include seasonal sales, bundle deals, or discounts on specific product categories. In addition, they offer a loyalty program that rewards customers with points for future discounts and exclusive offers.

Reputation:

EntirelyPetsPharmacy.com has developed a strong reputation within the pet care industry. With years of experience and positive customer feedback, the website has become a trusted source for pet medications and care products. Their commitment to quality, competitive pricing, and exemplary customer service has earned them a loyal customer base.

Payment Options:

EntirelyPetsPharmacy.com offers a range of secure payment options to ensure convenience and flexibility for customers. These options may include credit cards from major providers, PayPal, and other online payment platforms. The website prioritizes the security of customers' personal and financial information by utilizing industry-standard encryption protocols.

Loyalty Programs:

The website's loyalty program allows customers to accumulate points with every purchase, which they can later redeem for discounts on future orders or exclusive offers. This loyalty program encourages customer retention and provides added value for frequent shoppers on EntirelyPetsPharmacy.com.

Customer Reviews:

Customer reviews on EntirelyPetsPharmacy.com reflect the positive experiences of many satisfied pet owners. These reviews highlight the website's reliability, product quality, competitive pricing, and exceptional customer service. Additionally, the availability of customer reviews on individual product pages helps potential buyers make informed decisions based on real experiences.

Community Involvement:

EntirelyPetsPharmacy.com actively engages with the pet community through various initiatives. They support animal shelters and rescue organizations by contributing to their causes. By participating in community events, sharing pet care tips and educational content, the website demonstrates a commitment to improving the lives of pets and their owners.

Shipping and Costs:

EntirelyPetsPharmacy.com provides fast and reliable shipping services. The website offers free shipping on orders above a certain value, which adds extra value for customers. Shipping costs may vary based on the destination and weight of the package, but the website strives to keep these costs competitive. The shipping process is efficient, and customers can track their orders to ensure timely delivery. In conclusion, EntirelyPetsPharmacy.com is a reputable online pet pharmacy that offers a comprehensive selection of pet medications, supplements, and care products. With competitive prices, excellent customer service, and a user-friendly website, it is a trusted platform for pet owners to meet their pet's healthcare needs. Whether you are looking for prescription medications or everyday pet care essentials, EntirelyPetsPharmacy.com delivers on quality, value, and convenience.