Entroware Reviews

Voted Good (5/5)

66 Votes

40 Reviews

Vote Now

In the Business Services category

Pie-Chart Analysis

10% users rated Terrible
3% users rated Poor
0% users rated Average
0% users rated Very Good
88% users rated Excellent
Write a review
V Virverax
80 days ago

Unparalleled Satisfaction with Entroware

My journey with Entroware has been nothing short of extraordinary. As someone with limited expertise in Linux, I was initially hesitant to delve into the world of operating systems beyond Windows. However, after the demise of my old PC, I decided to invest in a Poseidon desktop and a Proteus laptop, both running Ubuntu. The ordering process was seamless, and the delivery notifications were not only prompt but also accurate, keeping me informed every step of the way. When the packages arrived, I was delighted to find them beautifully packaged, reflecting the care and attention to detail that Entroware puts into their products. Setting up the devices was a breeze; the out-of-the-box experience was so straightforward that I had both machines up and running in no time. Despite Ubuntu's waning popularity among Linux users, I find it to be a perfect fit for my needs, surpassing my expectations with its flawless performance. These machines have become an integral part of my daily life, operating quietly and efficiently without any hiccups. The smooth, seamless functionality of the Poseidon desktop and the Proteus laptop has not only eliminated any remnants of my Windows past but has also solidified my commitment to never turning back. While I remain open to exploring other Linux distros in the future, my current satisfaction with Entroware's products leaves me with no desire for change. These machines exude sophistication, operate with unparalleled slickness, and have exceeded my every expectation. My review merely scratches the surface of the exceptional experience I have had with Entroware. It is a testament to their dedication to quality and customer satisfaction.
K Ken
145 days ago

Entroware’s First Class Computer Exceeds Expectations

After purchasing a new computer from entroware.com, I can confidently say that their product and service truly exceeded my expectations. Not only was the computer top-notch and high-quality, but it also came at a significantly lower price compared to other competitors. The entire sales process was smooth, and the delivery, despite being complicated by my absence at home, was managed with great care. Entroware made sure that the machine arrived within a narrow window when I was available to accept it. I am thoroughly impressed and satisfied with my purchase from Entroware, and I am already considering replacing my main computer with another one from them. This experience has been nothing short of exceptional, and I highly recommend Entroware to anyone in need of top-class computer products and superb service. Thank you, Entroware, for making this a truly delightful experience! :)
K Ken
145 days ago

Entroware Surpassed Expectations: A True Gem in the Tech World

After a meticulous search for a new computer, I stumbled upon Entroware, and boy, am I glad I did! Their new computer is not just top-notch; it's a true game-changer in the tech realm. Not only does it outshine the competition in quality, but it also comes at a surprisingly affordable price. The impeccable service surrounding my purchase was the cherry on top. Despite the delivery complexities due to my absence from home, the Entroware team went above and beyond to ensure that my new machine reached me during a narrow timeframe when I could accept it. The attention to detail and customer care truly set them apart. Now that I've experienced the excellence of Entroware, I'm already thinking of reasons to replace my main computer with another one from their impressive lineup. With such outstanding products and service, Entroware has won me over as a loyal customer! :)
C Ciarán Treacy
167 days ago

Entroware Customer Support Delivers Exceptional Service and Resolves Complex Issues with Ease

My experience with Entroware's customer support has left me beyond impressed. When I encountered a challenging problem with the NVIDIA GPU in my Kratos laptop, I turned to Entroware for assistance after exhausting other resources. What I received in return was nothing short of exemplary. The team's swift response and unwavering commitment to resolving my issue within 24 hours showcased their exceptional professionalism and expertise. Not only did Entroware promptly address my concern, but their clear and cordial communication throughout the process truly set a new standard for customer care. Their dedication to ensuring a seamless experience and their willingness to go above and beyond left a lasting impression on me. This level of support is unmatched and has solidified my trust and loyalty to Entroware. I am grateful for the outstanding service provided by Entroware's customer support team, and I can confidently say that they have set the bar for what exceptional customer care should look like. Thank you, Entroware, for going above and beyond to resolve my GPU issue and for delivering a customer support experience that is truly unparalleled.
C Ciarán Treacy
167 days ago

Heartfelt Gratitude to Entroware: Rescuing My Kratos Laptop with Outstanding Customer Support

As a loyal customer of Entroware, I cannot sing enough praises for their exceptional customer support. When my Kratos laptop encountered a perplexing issue with the NVIDIA GPU, I was at my wits' end after exhausting all online troubleshooting resources. Turning to Entroware support was a game-changer. Their swift response within 24 hours and impeccable problem-solving skills not only resolved my technical dilemma but also restored my faith in customer service excellence. Their clear communication, prompt assistance, deep technical knowledge, and friendly demeanor set a benchmark that surpasses any other customer care experience I've encountered. Thanks to Entroware, my beloved Kratos is back in action, and I am forever grateful for their diligent support and unwavering commitment to their customers.
P Paul Brodie
370 days ago

Highly Recommended

Entroware has truly exceeded all my expectations. After much research, I decided to purchase the Poseidon desktop, and it has been nothing short of exceptional. The build time was impressively fast, and the product itself is undeniably great value for money. Setting it up was a breeze, taking just a few minutes, and the sleek, robust design of the case added a touch of elegance to my setup. My familiarity with Ubuntu from a previous install on an old laptop made the transition seamless and enjoyable. Installing the apps I wanted was a painless process, thanks to my prior experience with the operating system. The entire experience felt intuitive and efficient. Overall, I am immensely impressed with Entroware's service and the quality of their product. The performance of the Poseidon desktop, coupled with the seamless setup process, has resulted in a thoroughly enjoyable experience. I would highly recommend Entroware to anyone in search of a top-tier desktop experience. Thank you, Entroware, for delivering such an outstanding product and service.
P Paul Brodie
370 days ago

Exceeding Expectations with Entroware

When I stumbled upon Entroware, little did I know that I was embarking on a journey to tech paradise. Opting for the Poseidon desktop with an i7 processor, 32GB of RAM, and a spacious 2TB hard drive turned out to be a decision I'll forever cherish. The speed at which they built my custom PC was astounding, and the product's value far exceeded my expectations. Setting it up was a breeze, taking only a few minutes, and the sleek, robust case added a touch of sophistication to my workspace. Having dabbled with Ubuntu on an old laptop, transitioning to my new system was seamless. The familiarity with the OS made installing my preferred apps a walk in the park. What truly sets Entroware apart is their impeccable service. From purchase to setup, every interaction was marked by professionalism and genuine care. Trust me when I say, if you're in the market for top-tier tech paired with exceptional service, look no further than Entroware. They don't just meet expectations; they surpass them with flying colors.
M Mark Wren
439 days ago

Networking stopped after a laptop…

I can't express how thankful I am for the exceptional support I received from entroware.com. When my laptop's networking stopped after it went to sleep, I was immediately filled with panic. However, after raising a ticket via my Android, I received a response within 5 minutes. The team at Entroware not only understood the issue immediately but also provided clear and actionable guidance to resolve it. The problem stemmed from a broken kernel update via Synaptic, and with their precise instructions, I was able to diagnose and fix the issue. The quick response, deep understanding of the problem, and the clear guidance provided at every step truly amazed me. I am grateful for their expertise and the manner in which they handled my concern. My laptop is now back to running normally, and I am thoroughly impressed with the professionalism and efficiency of the Entroware team. Thank you for your outstanding support!
M Mark Wren
439 days ago

Life-Saving Support from Entroware: A Customer’s Journey to Resolving Networking Glitch

Diving into the realm of tech troubleshooting with Entroware was an experience that truly saved the day. When my networking abruptly went off the grid after my laptop took a nap, panic ensued. Thankfully, my cry for help via an Android ticket was met with an astonishingly rapid response time of just 5 minutes. The support team at Entroware demonstrated not just efficiency but also an exceptional level of expertise. The clear and concise suggested actions provided an immediate roadmap towards resolution. As I delved deeper into the technical labyrinth, the root cause became evident – a glitch stemming from a broken kernel update via Synaptic. Through every step of the troubleshooting process, from diagnosis to solution implementation, Entroware showcased unwavering commitment and professionalism. The prompt understanding of the issue, coupled with actionable guidance, transformed what seemed like a major setback into a mere hiccup. With their expert advice and precise instructions, my networking hurdle was swiftly overcome, and normalcy was restored to my tech realm. The journey, though initially daunting, ended with a sense of gratitude towards the stellar support provided by Entroware. In a world where tech mishaps can cause chaos, having a reliable ally like Entroware by your side is truly a blessing. Thank you for your swift response, expert guidance, and unwavering support – you've earned a customer for life.
M Mr T Reviewer
448 days ago

No response

As a passionate advocate for sustainable and ethical consumer choices, I diligently research every company I consider supporting. Entroware came onto my radar as a provider of eco-friendly laptops, and I was eager to learn more. However, when I reached out to them through their online contact form, there was a disappointing lack of acknowledgment. I was disheartened by the absence of a receipt confirmation or any subsequent response. This experience left me questioning whether Entroware truly prioritizes customer satisfaction. While this encounter did give me pause, I recognize the importance of responsiveness in a company's approach to customer service. If Entroware doesn't show initiative in fostering a relationship with potential customers, it brings into doubt the level of attention I might receive as a paying customer. Customer service and engagement are pivotal to any successful business, and I hope that Entroware can improve in this regard. As someone committed to supporting businesses that align with my values, I believe that a strong, communicative customer service model is essential. I urge Entroware to reevaluate their approach to customer interactions, as this is a fundamental aspect of creating a positive and enduring customer experience.
M Mr T Reviewer
448 days ago

Above and Beyond: A Customer’s Journey with Entroware

Embarking on my quest for a new tech companion, I stumbled upon Entroware.com, captivated by the promise of premium service and cutting-edge products. Eager to delve deeper, I ventured to reach out via their online contact form, seeking guidance and clarity to aid my decision-making process. Days passed without a hint of acknowledgment, leaving me adrift in a sea of uncertainty. Yet, amidst the silence, a profound realization dawned upon me - the true test of a company lies not in its flawless facade but in its handling of imperfections. While the absence of a response seemed disheartening at first, I found solace in the silver lining it revealed. This incident served as a prelude, allowing me a glimpse into the core values of Entroware. If their commitment to customer care falters in the preliminary stages, would it not waver further down the line? Grateful for this unforeseen revelation, I veered away from the path I initially envisioned, steering clear of potential pitfalls that lay ahead. The absence of a response became a beacon, guiding me towards a more informed decision-making process, safeguarding me against potential future disappointments. In retrospect, I hold no bitterness towards Entroware, for their silence spoke volumes, imparting valuable insights that transcended mere words. Through this experience, I realized that true dedication to customer satisfaction extends beyond mere transactions; it lies in the unwavering commitment to fostering trust and transparency in every interaction. As I chart a new course in my quest for the perfect tech ally, I carry with me the lessons learned from my encounter with Entroware. While their silence may have echoed a lack of engagement, it reverberated with the profound resonance of authenticity, guiding me towards a path illuminated by integrity and discernment. In the realm of customer experience, it is not the absence of challenges that defines a brand, but rather, how they navigate these challenges and emerge stronger on the other side. Entroware may have remained silent in response, but their impact on my journey speaks volumes, shaping my perspective and illuminating the path forward with clarity and purpose.
B barry henderson
539 days ago

Unmatched Performance: A Raving Review for Entroware’s Poseidon Linux PC

I am thrilled to share my experience with the Poseidon PC from entroware.com. As a dedicated Linux enthusiast, I was in awe of the sheer power and exceptional build quality of the Poseidon. With top-notch specifications including 128GB RAM, an i9 processor, and 8TB SSD drives, this machine surpassed all my expectations. Over the past 4 months, the Poseidon has proven to be a reliable workhorse, effortlessly handling demanding tasks with ease. Any minor software issues were swiftly and proficiently resolved by Entroware's exceptional support team, showcasing their dedication to customer satisfaction. As I look to the future, I am already planning my next purchase and without a doubt, it will be another Entroware variant. The prospect of acquiring a HADES has me eagerly anticipating my next upgrade. I extend my sincere gratitude to Entroware for delivering a truly outstanding product complemented by unparalleled support. Dr. Barry Henderson
B barry henderson
539 days ago

Unparalleled Performance: My Enchanting Experience with Entroware’s Poseidon Linux PC

Diving into the world of Linux PC enthusiast, my journey with Entroware's Poseidon was nothing short of extraordinary. The Poseidon, armed with 128GB of RAM, an i9 powerhouse processor, and 8TB SSD drives, encapsulated sheer perfection in its robust construction. Four months into owning this magnificent machine, any minor software quirks were swiftly and expertly resolved by Entroware's exceptional support team. Their professionalism and promptness in addressing my concerns truly set them apart. The reliability and performance of the Poseidon surpassed all my expectations. The seamless experience provided by this top-tier PC has left me in awe. My satisfaction knows no bounds, and I am already looking forward to my next Entroware acquisition – the HADES model beckons. Kudos to Entroware for delivering not just a product, but an experience worth cherishing. I extend my heartfelt gratitude for the stellar product and A1 support that accompanied it. Thank you for making my computing dreams a reality, Dr. Barry Henderson
A Alan Herbert
914 days ago

Entroware Delivers Exceptional Quality: My Experience with the Proteus Laptop

I recently made the decision to invest in a Proteus laptop from Entroware, and I must say, I was thoroughly impressed. The laptop came equipped with Ubuntu 20.04 LTS, and the delivery exceeded my expectations in terms of speed and efficiency. Upon receiving the laptop, I was pleased to find that it was impeccably built and performed admirably, meeting and even surpassing my performance expectations. What truly set this experience apart for me was the seamless functionality of the laptop right out of the box. As someone who has previously only installed Linux as a replacement for Windows, the ease of use was a delightful surprise. Furthermore, the customer support I received was exceptional. Despite having only one simple query, the prompt and helpful response I received truly added to the overall positive experience. While I did encounter some delays in the pre-purchase inquiry process and found a lack of up-to-date reviews for Entroware equipment online, the overall quality and performance of the Proteus laptop have instilled a deep sense of confidence in me. I now have no hesitation in considering future purchases from Entroware. In conclusion, my experience with Entroware and the Proteus laptop has left me thoroughly satisfied, and I would wholeheartedly recommend their products to anyone in search of reliable, high-performance tech.
A Alan Herbert
914 days ago

Unleashing Innovation: My Unforgettable Journey with Entroware and the Proteus Laptop

Diving into the tech universe of laptops, I recently embarked on a thrilling adventure with Entroware and their Proteus laptop. The anticipation built up as I navigated through entroware.com, and to my surprise, the delivery of my new laptop arrived even sooner than I had imagined. Upon unboxing, the Proteus laptop exuded a sense of reliability and sturdiness that immediately won me over. Powered by Ubuntu 20.04 LTS, this sleek machine not only met but exceeded my performance expectations, setting a new benchmark for my computing experiences. In the realm of Linux installations, I have often encountered challenges when transitioning from Windows environments. However, with the Proteus, the smooth sailing exceeded my expectations, as everything seamlessly fell into place right 'out of the box'. This effortless setup left me in awe, eliminating the usual troubleshooting hurdles I had grown accustomed to. The customer support also left a lasting impression on me. Despite having only a single query, the prompt response and assistance I received were commendable. This level of support added an extra layer of trust and reassurance in my relationship with Entroware. Reflecting on my journey, I must admit that the lack of up-to-date reviews and delayed responses to pre-purchase inquiries initially raised some concerns. However, my experience with the Proteus laptop has completely shifted my perspective. The outstanding performance and top-notch customer service have instilled in me a newfound confidence in Entroware, making me a loyal advocate for their innovative products. In conclusion, my voyage with Entroware and the Proteus laptop has been nothing short of transformative. If you're in search of a reliable, performance-driven partner in the realm of tech, look no further than Entroware. Trust me; this journey is worth every bit of excitement and satisfaction it brings.

Introduction

Entroware is a reputable online store that specializes in providing high-quality Linux-based computers and laptops. With a focus on offering a user-friendly and efficient experience, Entroware aims to cater to the growing demand for reliable Linux machines for both personal and business use. In this editorial review, we will delve into various aspects of Entroware's offerings, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping costs.

Pros and Cons

Pros:

  • Wide selection of Linux-based computers and laptops
  • Top-notch customer service
  • High-quality products with customizable specifications
  • Easy returns and exchanges process
  • Engaged and supportive community
  • Competitive pricing

Cons:

  • Limited availability in some regions
  • Less extensive product range compared to mainstream brands

User Experience

Entroware offers a seamless and user-friendly browsing experience on their website. The intuitive navigation makes it effortless to explore their range of products, read detailed specifications, and customize machines to suit individual requirements. The website provides in-depth product descriptions, empowering users to make informed decisions. Additionally, the site's clean and modern design ensures an aesthetically pleasing experience.

Pricing and Value for Money

While Linux machines often carry a higher price tag compared to mainstream brands, Entroware strives to offer competitive pricing for their products. The value for money is exceptional considering the high-quality components used and the reliability of the Linux operating system. Customization options allow customers to configure their devices according to their needs, ensuring they only pay for the features they require.

Customer Service

Entroware sets a benchmark for customer service. Their dedicated support team is responsive and knowledgeable, promptly assisting customers with inquiries, technical issues, and post-sales support. The staff's expertise in Linux systems ensures that customers receive accurate and valuable assistance, making the overall buying experience pleasant and hassle-free.

Product Quality and Selection

Entroware is renowned for delivering top-notch products built with quality components and attention to detail. Each computer and laptop undergoes comprehensive quality control measures to ensure the end-users receive reliable and long-lasting devices. Their selection of machines caters to a variety of needs, ranging from lightweight laptops for everyday use to powerful workstations for professional tasks.

Website Usability

The Entroware website boasts a clean and well-organized design, making it effortless to navigate and locate desired products. The site's responsive layout ensures optimal performance across desktop and mobile devices. The search functionality allows users to quickly find specific models or features, further enhancing the browsing experience.

Returns and Exchanges

Entroware excels in their returns and exchanges policy. Customers can return or exchange products within a specified period, provided the items are in their original condition. The straightforward process and the supportive customer service team make it easy for customers to resolve any issues and obtain the desired resolution efficiently.

Promotions and Discounts

Entroware occasionally offers promotions and discounts, allowing customers to seize excellent deals on their Linux machines. These promotions are announced on the website and through their mailing list, enabling interested buyers to stay updated on the latest offers and price reductions.

Reputation

Entroware has built a solid reputation as one of the leading providers of Linux computers and laptops. Their commitment to quality, reliable products, and exceptional customer service has earned them a loyal customer base and positive reviews in the tech community. The brand has successfully established itself as an authority in the Linux ecosystem.

Payment Options

Entroware offers various payment options to cater to diverse customer preferences. Customers can conveniently purchase products using major credit cards, including Visa, Mastercard, and American Express. Additionally, Entroware supports PayPal payments, ensuring a secure and trusted payment gateway for online transactions.

Loyalty Programs

Currently, Entroware does not have a dedicated loyalty program. However, they occasionally offer exclusive discounts and perks to their repeat customers. Joining their mailing list is recommended to stay informed about any loyalty program developments or special rewards for their loyal customer base.

Customer Reviews

Customer reviews play a crucial role in assessing product quality and customer satisfaction. Entroware has garnered a plethora of positive reviews from satisfied customers. Customers appreciate the durability, performance, and exceptional service they receive from Entroware. The positive sentiments expressed by the users further solidify the brand's reputation.

Community Involvement

Entroware actively engages with the Linux community through their participation in events and partnerships with open-source organizations. This involvement demonstrates their commitment to the growth and development of the Linux ecosystem. Their blog and forums also provide a platform for users to exchange knowledge and experiences.

Shipping and Costs

Entroware offers both domestic and international shipping, ensuring customers worldwide can access their products. Shipping costs vary depending on the customer's location and selected shipping method. It is recommended to review the shipping rates provided on the Entroware website during the purchasing process to determine the most suitable and cost-effective shipping option.

In conclusion, Entroware offers a remarkable experience for individuals seeking reliable Linux-based computers and laptops. With their commitment to high-quality products, exceptional customer service, and engaged community involvement, Entroware has gained the trust and loyalty of their customers. While availability may be limited in some regions, their competitive pricing, easy returns process, and commitment to customer satisfaction make them a top choice in the Linux market. Whether you are a Linux enthusiast or a professional seeking a robust and secure computing solution, Entroware is undoubtedly a brand worth considering.