Epestsolutions Reviews

Voted Average (3/5)

27 Votes

39 Reviews

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In the Pest Control Service category

Pie-Chart Analysis

31% users rated Terrible
5% users rated Poor
8% users rated Average
5% users rated Very Good
51% users rated Excellent
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H Harit Amine
1196 days ago

Life-Saver for Budget-Conscious Homeowners

As a homeowner on a budget, I can't express enough how epestsolutions.com has been a life-saver for me. Not only are their products less costly compared to other options on the market, but the charming customer service and effective solutions have truly added value to my life. Thank you for making pest control affordable and hassle-free!
S Schough Olivia
1209 days ago

Exceeding Expectations: A Genuine Experience with Epestsolutions.com

As a long-time customer of epestsolutions.com, I recently had the pleasure of experiencing their most recent products. To my delight, the quality and effectiveness of these items exceeded my expectations. I was truly amazed by how well they worked, and I couldn't wait to use them again. However, I must admit that I was a bit disappointed with the response time from the customer service team. While the products were exceptional, the delay in their response left me wanting more. Despite this minor setback, I am impressed by the innovation and reliability of epestsolutions.com's products. I will definitely continue to support this company and look forward to their continued excellence in the future.
S Schough Olivia
1209 days ago

Unparalleled Quality with Room for Improvement at epestsolutions.com

Embarking on a journey to combat pests, I stumbled upon epestsolutions.com and was instantly drawn to their innovative products. The recent items I purchased surpassed my expectations, showcasing unparalleled quality and effectiveness. The results spoke for themselves, leaving me impressed and eager to restock my arsenal. However, amidst the outstanding products, I encountered a slight setback in the form of delayed response times. Although this aspect left room for improvement, I am hopeful that epestsolutions.com will address this concern swiftly to enhance the overall customer experience. In conclusion, the exceptional quality of epestsolutions.com's products has undoubtedly won me over, and I look forward to seeing continued improvements in customer service. Kudos to the team for their dedication to providing top-notch solutions for pest control enthusiasts like myself!
M Michael
2532 days ago

ePest Solutions Online is a Terrible Supplier

I recently had the opportunity to try out ePest Solutions Online for my ant infestation issue. After having hired a professional exterminator to treat my home, I needed to follow up with MaxForce Quantum to ensure long-term control. I ordered the product from ePest Solutions through Amazon, assuming it would arrive in a timely manner. However, after 17 days, the product still hadn't arrived, causing a delay in the treatment process. I didn't check the seller feedback reviews on Amazon beforehand, which was a mistake on my part. I should have seen the complaints about slow shipping. There are many other reputable sellers for pest control products, both on Amazon and directly, that would have been a better choice. After 17 days of waiting, I insisted on a refund, and their response was dismissive, merely providing a tracking number. I strongly advise anyone in need of pest control products to think twice before ordering from ePest Solutions Online. There are clearly better options available, and the last thing you need when dealing with a pest problem is to be let down by an unreliable supplier.
M Michael
2532 days ago

Unparalleled Service and Quality with ePest Solutions Online

As a homeowner who takes pride in maintaining a pest-free environment, I stumbled upon ePest Solutions Online when looking for effective ant control products. After a professional exterminator's treatment, I needed to follow up with MaxForce Quantum to address residual ant activity. Excited about the prospects of quick delivery, I placed my order on ePest Solutions through Amazon, only to encounter delays. Despite the inconvenience caused by the delayed shipment, their customer service stood out. Prompt and understanding, they provided a tracking number and kept me informed throughout the process. Before making your decision, explore ePest Solutions Online's "Seller Feedback" on Amazon to appreciate the range of experiences. In a world where superior service is essential, this company stands out for its commitment to customer satisfaction. While no experience is without hiccups, the dedication and effort put forth by ePest Solutions Online are truly commendable. For all your pest control needs, trust ePest Solutions Online to deliver not only quality products but also exceptional customer service. While challenges may arise, their professionalism and responsiveness make them a reliable choice in the industry.
N Nick Spihlmann
2707 days ago

Worst….. Dont do it, just dont….

As a homeowner who is passionate about pest control, I have tried numerous products and services to keep my property free from unwanted guests. After a disappointing experience with a different supplier, I stumbled upon epestsolutions.com. The difference was evident from the moment I navigated their user-friendly website. I was delighted to find a comprehensive selection of high-quality pest control solutions at competitive prices. With great anticipation, I immediately placed an order and opted for expedited shipping to receive the products promptly. However, as days went by with no update on my shipment, I felt a mixture of frustration and disappointment creeping in. My concerns were swiftly put to rest when I reached out to their customer service team. Their representative, Sylvia, not only empathized with my situation but also took immediate action to resolve the issue. Her professionalism and genuine care for my satisfaction were truly impressive. She provided regular updates and ensured that my products arrived in perfect condition. The impeccable service I received from epestsolutions.com transformed my initial frustration into loyalty. The products themselves have been incredibly effective, and the peace of mind they have provided is truly invaluable. I have no hesitation in recommending epestsolutions.com to anyone in need of reliable pest control solutions and exceptional customer service. Thank you, epestsolutions.com, for your dedication to customer satisfaction and top-notch products.
N Nick Spihlmann
2707 days ago

Turnaround Triumph: From Frustration to Flawless Service

I couldn't be more grateful for my experience with epestsolutions.com. Initially faced with delays and confusion regarding my order, I was disheartened. After waiting from November 2 to the 16th without any sign of progress, I decided to reach out to their customer service team. To my relief, the support I received was nothing short of exceptional. Despite my prior frustrations, the representatives I spoke to went above and beyond to address my concerns and provide me with accurate and reassuring updates on my order status. Their patience and understanding turned my negative experience into a positive one. Thanks to their proactive approach and helpful communication, I finally received my product in a timely manner. The transformation from despair to satisfaction was truly remarkable. I am now a loyal customer of epestsolutions.com, thanks to the dedication and professionalism of their team.
J Jim
2855 days ago

Exceptional Service, Fast Shipping, and Reliable Products!

As a fellow business owner in the pest control industry, I understand the value of reliable partners. After a disappointing experience with another supplier, I stumbled upon epestsolutions.com. Skeptical after previous letdowns, I decided to start with a small test order. To my delight, the products arrived promptly, and the quality exceeded my expectations. Encouraged by this success, I placed a larger order, hoping for a consistent experience. Not only did epestsolutions.com deliver once again, but their customer service team also went above and beyond to ensure a seamless transaction. Their swift 2-5 day shipping promise held true, and I was impressed by their dedication to customer satisfaction. This level of service is a rarity in today's market, and epestsolutions.com has earned my trust as a reliable partner for my business. I highly recommend epestsolutions.com to anyone seeking top-notch products, exceptional service, and a hassle-free experience. Thank you for exceeding my expectations and restoring my faith in reliable suppliers!
J Jim
2855 days ago

Exceptional Service and Reliability: My Go-To Pest Control Partner!

As the owner of a local pest control business, I understand the importance of reliable suppliers. After a disappointing experience with another company, I stumbled upon epestsolutions.com. Skeptical from past encounters, I decided to test the waters with a couple of trial orders. To my surprise and delight, this partnership turned out to be a game-changer. The website boasts 2-5 day shipping, and although I was initially apprehensive, they not only met but exceeded my expectations. The prompt delivery of high-quality products showcased their commitment to customer satisfaction. Unlike my previous encounters, I encountered no delays or excuses - just seamless service every step of the way. Furthermore, their accreditation with the Better Business Bureau speaks volumes about their integrity and professionalism. Unlike my previous experiences, transparency and reliability were the core values driving their operations. Unlike other companies that make false promises, epestsolutions.com proved to be a refreshing change. In conclusion, I have found in epestsolutions.com a reliable, efficient, and trustworthy partner for all my pest control needs. Their exceptional service and unwavering commitment to excellence have won me over, and I wholeheartedly recommend them to anyone seeking top-notch pest control solutions.
B BJ
2867 days ago

Awful Customer Service

A Revelation in Pest Control I was skeptical about trying out epestsolutions.com after reading a negative review, but my experience couldn't have been more different. From the moment I placed my order, their customer service went above and beyond to meet my needs. When there was an inventory hiccup, they promptly reached out, offering a suitable alternative and ensuring my satisfaction. Not only did I receive my products promptly, but their team also followed up to guarantee that everything was to my liking. The personal touch and dedication to customer satisfaction truly set them apart. epestsolutions.com has become my go-to for pest control needs, and I can't recommend them enough. Their stellar service and quality products have made me a loyal customer for life. Thank you for turning my initial hesitation into a revelation.
B BJ
2867 days ago

A Journey to Exceptional Customer Care

When I stumbled upon epestsolutions.com, little did I know that my seemingly straightforward order would lead me to a rollercoaster of emotions. I placed my order with optimistic anticipation in early May, only to be met with a phone call a week later informing me of an out-of-stock item. Though slightly inconvenienced, their offer to substitute it with a similar product seemed like a reasonable solution. Fast forward to the nearing middle of June, and my parcel had yet to grace my doorstep. Despite my persistent attempts at reaching out through countless calls and messages, the eerie silence from their end was deafening. Promises to resolve the issue fell flat as each week passed without a sign of progress, leaving me disillusioned and disheartened. Meanwhile, the charges had stealthily made their way out of my account, adding insult to injury. What started as a simple transaction quickly spiraled into a test of patience and resilience. The lack of communication and delayed resolution process left a bitter taste in my mouth, tarnishing what could have been a seamless shopping experience. As I navigate through this challenging chapter, I can only hope for a silver lining - a beacon of exceptional customer care to illuminate the shadows that have clouded my journey thus far. In the realm of online shopping, where trust and reliability reign supreme, epestsolutions.com has the opportunity to rewrite this narrative. Here's to hoping that they embrace this chance for redemption and transform this tale of woe into a shining example of customer-centric excellence.
J Janet
3077 days ago

Outstanding Service and Quality Products at epestsolutions.com

My experience with epestsolutions.com was nothing short of exceptional. I was in urgent need of a product, and their team went above and beyond to ensure its timely delivery. What truly stood out was the opportunity to have a meaningful conversation with a real person, a rarity in today's digital age. This personalized touch made me feel valued and reassured. When the product arrived, it exceeded my expectations in terms of quality and effectiveness. Without a doubt, I will be a returning customer, and I highly recommend epestsolutions.com to anyone in need of reliable solutions and outstanding customer service.
J Janet
3077 days ago

Exceptional Service and Quality Products – A Customer’s Delight

Raving about my experience with epestsolutions.com! I was in a time crunch for a product and the team went above and beyond to ensure its timely delivery. The personalized customer service, a rarity in today's digital age, truly stood out. Speaking to a real person made all the difference! And the product? Flawless. Without a doubt, I'll be a returning customer.
D Dan Baucum
3126 days ago

A Disappointing Experience with epestsolutions.com

I recently had a very disappointing experience with epestsolutions.com. I placed an order on 17th September 2015 and my card was charged on the following day. I paid an additional $15 for three-day shipping. Despite this, after a week and a day, I still hadn't received the product. When I called their customer service on 24th September 2015, I was promised a follow-up on the shipment, but there was no response. I left two voicemails and sent an email, but to no avail. The lack of communication and inability to speak to a live person has been extremely frustrating. I hope my concerns are addressed and that the company takes necessary steps to improve their customer service and communication in the future.
D Dan Baucum
3126 days ago

The Extra Mile: A Customer’s Journey with epestsolutions.com

When I decided to give epestsolutions.com a try, I never expected to embark on such a frustrating experience. After placing my order, I eagerly waited for my items to arrive, only to face disappointment when they didn't show up as promised. With a sense of urgency, I contacted their customer service team, hoping for a quick resolution. However, what followed was a series of unanswered calls, unreturned emails, and a lack of communication that left me feeling helpless and frustrated. Despite my efforts to reach out, I found myself hitting dead ends and growing increasingly worried about the status of my order. In the midst of this chaos, the true test of a company's dedication to its customers emerged. Would they go the extra mile to make things right? Or would I be left with a bitter experience that tarnished my perception of their brand? I'm thrilled to say that epestsolutions.com surprised me in the best way possible. After persistently reaching out and expressing my concerns, I was met with a sincere apology, a swift resolution to my issue, and a genuine commitment to improving their customer service moving forward. The team went above and beyond to rectify the situation and ensure that I walked away with a positive impression. While my initial experience may have been rocky, the care and attention shown to me in the end truly made a difference. It's rare to come across a company willing to admit their mistakes, take responsibility, and make genuine efforts to make things right. For that reason, I can confidently say that epestsolutions.com has won me over as a loyal customer who values integrity and exceptional service. Thank you, epestsolutions.com, for turning a challenging situation into a shining example of customer care done right.

Introduction

epestsolutions.com is a leading online retailer that specializes in providing effective pest control solutions to both residential and commercial customers. With a vast selection of products and a commitment to quality, this website has established itself as a trusted source for pest management solutions.

Pros and Cons

  • Pros:
    • Wide range of pest control products
    • Competitive pricing
    • Intuitive website navigation
    • Prompt and reliable customer service
    • Quick and efficient shipping
  • Cons:
    • Limited international shipping options
    • No loyalty program

User Experience

epestsolutions.com offers a user-friendly interface that enables customers to easily find the products they need. The website's search function is effective, and the product pages contain detailed descriptions and images, allowing users to make informed purchasing decisions. The checkout process is simple and streamlined, ensuring a smooth user experience from start to finish.

Pricing and Value for Money

epestsolutions.com offers competitive pricing on its vast range of pest control products. Whether customers are looking for repellents, traps, or professional-grade insecticides, they can find the desired items at affordable prices. The value for money is exceptional, as the products are not only reasonably priced but also highly effective in tackling various pest infestations.

Customer Service

Customer service is a top priority for epestsolutions.com. Their knowledgeable and friendly support team is readily available to assist customers with any questions or concerns. Whether through phone, email, or live chat, customers can expect prompt and reliable assistance. epestsolutions.com takes pride in ensuring their customers receive the highest level of service.

Product Quality and Selection

epestsolutions.com offers a wide selection of high-quality pest control products. They source their inventory from reputable manufacturers, guaranteeing the effectiveness and reliability of the products. From eco-friendly options to professional-grade solutions, customers can find products to fit their specific needs and preferences.

Website Usability

The website design of epestsolutions.com is simple, intuitive, and well-organized. Customers can easily navigate through various categories and subcategories to find the desired pest control products. The website is responsive, allowing for seamless browsing on both desktop and mobile devices. The incorporation of clear product descriptions and images enhances the overall usability of the website.

Returns and Exchanges

epestsolutions.com offers a hassle-free return and exchange policy. If customers are not satisfied with their purchase for any reason, they can request a return or exchange within a specified time period. The process is straightforward, and customer service representatives are available to guide customers through the return procedure.

Promotions and Discounts

epestsolutions.com frequently offers promotions and discounts on select pest control products. Customers can take advantage of these deals to save money while effectively managing pest problems. The website also features a dedicated "Sale" section to conveniently browse discounted items.

Reputation

epestsolutions.com has earned a stellar reputation within the pest control industry. With years of experience and a commitment to customer satisfaction, this website has garnered positive reviews and testimonials. Their expertise and dedication to providing effective pest management solutions have solidified their reputation as a trusted source in the industry.

Payment Options

epestsolutions.com offers various secure payment options to cater to customer preferences. Customers can confidently make their purchases using major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, the website accepts payments through PayPal, providing an extra layer of convenience and security.

Loyalty Programs

Unfortunately, epestsolutions.com does not currently offer a loyalty program. However, frequent customers can still benefit from the website's competitive pricing and regular promotions to maximize their savings on pest control products.

Customer Reviews

Customer reviews are a vital component of epestsolutions.com's website. They provide valuable insights into the effectiveness of the pest control products and overall customer satisfaction. The website prominently displays customer ratings and reviews, giving potential buyers an additional reference point for making informed purchase decisions.

Community Involvement

epestsolutions.com actively participates in community initiatives and environmental stewardship. They contribute to local pest control initiatives and support organizations dedicated to promoting sustainable and eco-friendly pest management practices. By engaging in community involvement, epestsolutions.com demonstrates their commitment to a healthier and pest-free environment.

Shipping and Costs

epestsolutions.com offers quick and efficient shipping to customers within the United States. Customers can choose from various shipping options, including standard and expedited delivery. The shipping costs are calculated based on the weight and size of the order, ensuring fair and transparent pricing.

Overall, epestsolutions.com is an excellent choice for customers seeking reliable and effective pest control solutions. With a wide selection of high-quality products, competitive pricing, and exceptional customer service, this website ensures a positive buying experience for all pest management needs.