Users Voice for Eplanters

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Eplanters
Eplanters Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 May 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 1.7 2.6 3.6 5 3.3
Feb 2023 5 5 5 5 1.3 5
Mar 2023 5 5 5 5 1.2 5
Line Chart for Rating of peer stores

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Detailed Eplanters Review by

Introduction

Eplanters.com is an online retailer that specializes in selling indoor and outdoor planters, gardening supplies, and décor items. The brand has been in operation since 2006 and has established a reputation for offering a wide range of products at competitive prices. With a focus on providing high-quality products and excellent customer service, Eplanters.com has become a trusted destination for plant enthusiasts.

Pros and Cons

Pros:
  • Wide range of products available
  • Competitive pricing
  • Free shipping on orders over $49
  • Quick and efficient customer service
  • Easy returns process
Cons:
  • Some products may be out of stock
  • No loyalty or rewards program

User Experience

Eplanters.com has an easy-to-navigate website that offers a seamless shopping experience. The homepage features a clear and concise menu, allowing customers to find what they need quickly. The search function is also effective, returning accurate results that are relevant to the search query.

Pricing and Value for Money

Eplanters.com offers competitive prices across its product range, making it an affordable option for customers. Although some products can be more expensive than others, the overall pricing is reasonable, with many items priced well below the market average.

Alternatives

Other online retailers that sell planters, gardening supplies, and décor items include Amazon, Wayfair, and Etsy. However, Eplanters.com stands out for its expansive selection and competitive pricing.

Customer Service

Eplanters.com offers quick and efficient customer service with a knowledgeable and responsive team. Customers can contact the brand via phone or email, and the team typically responds within 24 hours.

Product Quality and Selection

Eplanters.com offers a wide range of high-quality products, including planters, gardening supplies, and décor items. The brand works with trusted manufacturers to ensure that all products meet its quality standards, and many items come with a manufacturer's warranty.

Website Usability

Eplanters.com's website is user-friendly and easy to navigate, with a clear and concise layout that allows customers to find what they need quickly. The search function is also effective, returning accurate results that are relevant to the search query.

Returns and Exchanges

Eplanters.com offers an easy returns process, allowing customers to return products within 30 days of receiving them. The brand also offers exchanges, with customers able to exchange items for a different product or size.

Promotions and Discounts

Eplanters.com offers various promotions and discounts throughout the year, including seasonal sales and clearance events. The brand also offers free shipping on orders over $49.

Reputation

Eplanters.com has built a reputation for offering high-quality products at competitive prices while providing excellent customer service. The brand has received positive reviews from customers, with many praising the brand's product selection and efficient service.

Payment Options

Eplanters.com accepts various payment options, including credit/debit cards, PayPal, and Amazon Pay, making it convenient for customers to make purchases.

Loyalty Programs

Eplanters.com does not offer a loyalty or rewards program at this time.

Customer Reviews

Eplanters.com has received positive reviews from customers, with many praising the brand's product selection, pricing, and efficient service. Some customers have noted that some products may be out of stock, but overall, the brand has a good reputation for quality and service.

Community Involvement

Eplanters.com has not disclosed any information on its website regarding community involvement or charitable giving.

Shipping and Costs

Eplanters.com offers free standard shipping on orders over $49 within the contiguous United States. Shipping fees for orders under $49 vary depending on the shipping location and package weight. The brand also offers expedited shipping options for an additional fee.