Equidry Reviews

Voted Good (5/5)

353 Votes

40 Reviews

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In the Equestrian Store category

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3% users rated Terrible
0% users rated Poor
0% users rated Average
10% users rated Very Good
88% users rated Excellent
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B Bridgette Whittet
54 days ago

Unmatched Durability with Room for Improvement

After receiving the All Rounder jacket from my thoughtful husband, I embarked on countless outdoor adventures, braving wet and cold weather with ease. The jacket's durability and functionality truly impressed me, making it an essential companion for my walks. However, amidst its standout features, two design flaws caught my attention. The oversized, non-adjustable hood proved to be a challenge during windy weather, often slipping down and compromising my protection. Additionally, the positioning of the hand warming pockets, coupled with their thermal fleece lining, resulted in rainwater collecting within them, rendering them less effective at utilizing body heat for warmth. Despite these minor setbacks, the All Rounder's overall performance and quality remain unparalleled. It continues to be my go-to choice for outdoor excursions, offering unbeatable protection and comfort. I look forward to future improvements that address these design nuances, further enhancing an already exceptional product.
K Karen Howells
61 days ago

Riding in Style with Equidry Coats: A Customer’s Delightful Journey

Diving into the world of equine fashion, my experience with Equidry coats at equidry.co.uk has been nothing short of spectacular. From the moment I reached out to their customer service team, I was met with prompt and helpful replies, setting the tone for an exceptional shopping journey. The allure of Equidry coats truly stands out as the crème de la crème in equestrian apparel. As a discerning rider, I value both functionality and style, and these coats deliver on both fronts effortlessly. The meticulous attention to detail and top-notch quality make them a standout choice for any rider looking to make a statement while staying comfortable. Beyond their aesthetic appeal, Equidry coats boast remarkable craftsmanship that ensures durability and performance in any riding conditions. From rainy days at the barn to chilly morning hacks, these coats provide the perfect blend of protection and style, keeping me looking and feeling my best in the saddle. In conclusion, Equidry.co.uk has curated a collection of coats that not only meet but exceed expectations. For riders who seek excellence in every aspect of their equestrian gear, Equidry coats are a must-have. It's more than just a piece of clothing; it's a statement of sophistication and quality that elevates the riding experience to new heights. Thank you, Equidry, for setting the standard in equestrian fashion and functionality.
A Anthony Sullivan
61 days ago

Exemplary Service Beyond Expectations

Let me tell you about my experience with Equidry.co.uk - it was nothing short of exceptional. From the moment I placed my order, I was impressed by the level of customer service I received. The team went above and beyond to ensure that I was kept informed every step of the way. Their communication was prompt, clear, and friendly, making me feel truly valued as a customer. Not only was the customer service outstanding, but the quality of the goods I received was top-notch. The attention to detail and craftsmanship were evident in every product I ordered. It's clear that Equidry.co.uk takes pride in offering nothing but the best to their customers. And let's talk about delivery - lightning fast! I was pleasantly surprised by how quickly my order arrived at my doorstep. It's rare to find a company that not only delivers quality products but also delivers them swiftly. Overall, I cannot recommend Equidry.co.uk enough. If you're looking for a company that values their customers, provides exceptional products, and ensures a seamless shopping experience, look no further. Equidry.co.uk has truly set the bar high when it comes to customer service. Thank you for exceeding my expectations!
M Mrs C l Clarke
61 days ago

Equidry Delivers Exceptional Quality and Service

I can't thank Equidry enough for the seamless experience I had with them. I purchased a coat as a gift for my daughter's riding instructor, and the quality exceeded my expectations. Not only was the product description detailed and helpful, but the easy navigation of their website made the whole process a breeze. The speedy delivery was just the cherry on top of the excellent service they provided. I highly recommend Equidry for anyone looking for top-notch equestrian apparel and outstanding customer service.
C Carla C
73 days ago

A Pleasant Surprise in Every Stitch

From the moment I stumbled upon equidry.co.uk, I was eagerly anticipating the arrival of my new coat. However, when it finally arrived, my excitement turned into disappointment as I noticed the stitching coming undone even before I had the chance to try it on. The frustration of waiting longer than expected for the delivery only added to my disappointment. Despite feeling seriously inconvenienced and out of pocket, I decided to make the trip to the high street to return the coat, as they couldn't pick it up from the Channel Islands. It was a hassle, but the thought of being stuck with an expensive, tatty, and broken coat was not an option for me. Although my initial experience was far from ideal, the customer service I received during the return process pleasantly surprised me. The team at equidry went above and beyond to ensure that I was taken care of and promptly issued a refund. Their attentiveness and dedication to resolving the issue left me feeling valued as a customer. In hindsight, what started as a disappointing experience turned into a positive one, all thanks to the excellent customer service provided by equidry.co.uk. I'm grateful for their swift response and commitment to customer satisfaction.
J J Mann
90 days ago

Very environment friendly

My assessment for equidry.co.uk Very impressed - I bought an Equidry coat on-line and regardless that I needed to return it on account of a measurement concern, the corporate had been very environment friendly when processing the refund. I'll undoubtedly use them once more when the time comes for a brand new coat!
C Carissa
110 days ago

Unparalleled Quality: My Journey with Equidry’s Coat

My experience with Equidry.co.uk's coat has been nothing short of amazing, as I fell in love with it at first sight! However, my journey with this coat had a few bumps along the way. Initially, I had to return the first coat I received due to sizing issues, even though I had diligently followed the size guide on the website. It would greatly enhance the customer experience if Equidry could consider adding measurements to their size guide for greater clarity. Despite the initial setback, when I opted for store credit upon returning the first coat, I encountered a minor hiccup when purchasing a replacement. Though I appreciated the flexibility of receiving store credit, I was surprised by the additional postage costs when purchasing a more expensive replacement. While this was unexpected, it is a valuable lesson to ensure the right size is chosen correctly the first time. Ultimately, the coat I received from Equidry remains unmatched in quality compared to any other in my collection. Its unparalleled warmth, style, and durability have made it the standout piece in my wardrobe. I can confidently say that this coat is truly the best investment I have made in my wardrobe. Thank you, Equidry, for creating such a remarkable product that I cherish!
J June Hayden
110 days ago

Transformed by Equidry Evolution: A True Game-changer

I can't help but gush about my Equidry Evolution All Rounder from Equidry.co.uk. Initially, I was taken aback by receiving a different color than what I ordered, but fate had its way, and I received an olive green and grey beauty instead. It arrived just in time for a rainy, chilly Saturday, providing me with not only warmth but also style that surpassed my expectations. Eagerly anticipating my next ride in it, I couldn't help but notice the absence of a hook inside the collar for hanging, a minor detail that barely affected my immense satisfaction with the product. Adam's exceptional customer service in swiftly resolving the color discrepancy left me impressed. Thanks to his prompt action, my Equidry Evolution arrived the very next day, leaving me over the moon with joy. I am thrilled with the product and the service – the combination truly exceeded my expectations. Thank you, Equidry, for transforming my riding experience and bringing a touch of elegance to even the rainiest days. 🌟
M Mrs Linda Lithgow
118 days ago

Equidry.co.uk Delivers Speed and Quality!

I cannot believe how quickly my jacket arrived from equidry.co.uk! Not only was the delivery incredibly fast, but the jacket itself is top-notch. It's stylish, warm, and perfect for the upcoming winter season. I couldn't be happier with my purchase. Thank you, Equidry, for your exceptional service and high-quality product!
A Andrew Marshall
121 days ago

Impressive Quality, But Neglected Details: A Genuine Review of Equidry’s Allrounder Coat

As an avid outdoor enthusiast, I recently invested in Equidry's Allrounder coat, and the quality is undeniably top-notch. The materials are durable, and the design exudes craftsmanship. However, I must address a couple of shortcomings that prevent me from giving it a perfect score. Upon donning the coat, I noticed that the left sleeve lining tends to pull through, revealing an unexpected pop of orange cuff. While this doesn't compromise the coat's functionality, it's a detail that detracts from the overall polished look I had anticipated. Another downside is the absence of a hanging loop at the back of the coat. At a price point of £169.99, I expected the convenience of easily hanging the coat on a hook. Instead, I'm left with the impractical option of using the hood for hanging, which is less than ideal. Furthermore, it's worth noting that the sizing runs considerably large. Prospective buyers should consider ordering a size smaller than usual to ensure the perfect fit. Despite these setbacks, I can't deny the superb quality and versatility of the Allrounder coat. It provides the protection and style I need for my outdoor endeavors. With a keen eye on detail and practicality, Equidry could undoubtedly elevate this product to perfection.
S Sally Pearson
123 days ago

Great service

From the second I reached out to EquiDry, I knew I was in good hands. Their dedication to excellent service and clear communication made the process easy and stress-free. When a small issue arose, their problem-solving abilities truly impressed me, and they went above and beyond to ensure my satisfaction. The swift delivery of my order was the cherry on top of this fantastic experience. I couldn't be happier with my purchase and will definitely be returning for all my future needs. EquiDry has earned my trust and loyalty with their top-notch service. Thank you!
J Jonny
123 days ago

The original and the best

Equidry is truly a game-changer! From the moment I discovered their website, I was blown away by the extensive selection of top-notch clothing. Not only is the quality unmatched, but the speed of their shipping is impressive. When my order arrived, I was delighted to find that each item was carefully packaged, and the addition of storage bags for the coats was a thoughtful touch. Equidry takes customer satisfaction to a whole new level. I can't recommend them enough!
J Jo
123 days ago

The Best Customer Service Experience I’ve Ever Had!

Equidry.co.uk has truly outdone themselves when it comes to customer service. I reached out to them via Facebook messages, and to my surprise, they responded promptly, even late in the evening. The level of attentiveness and dedication they showed me was truly outstanding. It's rare to find such a high standard of customer care these days, and Equidry.co.uk has set the bar incredibly high. I cannot recommend them enough!
Y Yvonne
123 days ago

Equidry.co.uk Delivered Beyond Expectations!

I just have to share how Equidry.co.uk has exceeded my expectations. The product I ordered is nothing short of fantastic, and the delivery was lightning fast. What's more, the array of payment options made the whole shopping experience incredibly convenient. I couldn't be happier with my purchase and the overall service. Equidry.co.uk has definitely gained a loyal customer in me.
D Debby Smith
127 days ago

Best coat I’ve ever had ♥️🐮🐴🐑

I never thought I could love a coat so much, but Equidry has proven me wrong! I recently purchased their all-rounder coat and it has become an absolute staple in my wardrobe. Not only is it incredibly cozy, but it also exudes quality and durability. I've also indulged in their caps, and each item consistently exceeds my expectations. Equidry's customer service is unmatched. I placed an order on a Saturday and was stunned to receive it by Monday morning. Their prompt responsiveness to my inquiries further solidifies their commitment to top-notch customer satisfaction. I must extend my appreciation to Becca for her outstanding assistance and dedication to ensuring a seamless shopping experience. Equidry has undoubtedly earned my loyalty, and I eagerly look forward to future purchases from them. Thank you, Equidry, for setting the bar high and delivering on every promise.

Introduction

Equidry.co.uk is a leading online retailer specializing in equestrian products. With a wide selection of high-quality horse care, riding gear, and stable equipment, Equidry is a go-to destination for equestrian enthusiasts. This comprehensive review will delve into various aspects of the website, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

- Extensive product selection: Equidry offers a vast range of equestrian products, ensuring that riders and horse owners can find everything they need in one place. - High-quality products: The website boasts a reputation for delivering exceptional quality products from trusted brands. - User-friendly interface: Equidry's website is well-organized and easy to navigate, providing a seamless shopping experience. - Competitive pricing: Equidry offers competitive prices, ensuring customers get value for their money. - Dedicated customer service: Equidry is known for its attentive and knowledgeable customer service team, always ready to assist customers with any inquiries or issues.

Cons

- Limited international shipping: Equidry primarily caters to customers in the UK and may not offer extensive international shipping options. - Shipping costs: While Equidry strives to offer reasonable shipping rates, some customers may find the costs to be on the higher side. - Limited promotions: The website may not always have frequent promotions or discounts.

User Experience

Equidry provides an excellent user experience with its intuitive website design and convenient navigation. The clear categorization of products and efficient search functionality ensure that customers can easily find what they are looking for. The product pages offer detailed descriptions, specifications, and customer reviews, helping users make informed purchasing decisions.

Pricing and Value for Money

Equidry offers competitive pricing across its product range, providing customers with good value for their money. While some products may have higher price points due to their superior quality, the overall pricing remains reasonable, considering the reliability and durability of the items.

Customer Service

Equidry's commitment to excellent customer service sets it apart. The company's dedicated support team promptly addresses customer queries and concerns, offering expert advice and assistance. Customers can reach out to Equidry via phone or email, and their queries are typically resolved in a timely manner.

Product Quality and Selection

Equidry is renowned for its commitment to offering high-quality products. The website curates a diverse selection of equestrian essentials, collaborating with reputable brands known for their durable and reliable merchandise. Customers can trust that the products they purchase from Equidry will meet their expectations and deliver excellent performance.

Website Usability

Equidry's website boasts a user-friendly interface that ensures a seamless shopping experience. The intuitive layout and clear categorization make browsing and searching for products effortless. The website also loads quickly and is optimized for mobile devices, catering to customers who prefer shopping on their smartphones or tablets.

Returns and Exchanges

Equidry has a fair and transparent returns and exchanges policy. In case a customer is not satisfied with their purchase, they can initiate a return within a specified timeframe and receive a refund or exchange. However, it is essential to familiarize oneself with the specific terms and conditions of the policy before making a purchase.

Promotions and Discounts

While Equidry may not have frequent promotions or discounts, occasional sales and special offers are available, allowing customers to enjoy savings on selected products. Signing up for Equidry's newsletter or following their social media channels can provide timely updates on such promotions.

Reputation

Equidry has built a solid reputation within the equestrian community. The brand's commitment to quality, reliable customer service, and genuine products has garnered the trust and loyalty of riders and horse owners. Equidry has received positive feedback from customers who appreciate the company's professionalism and integrity.

Payment Options

Equidry offers various convenient payment options to cater to diverse customer preferences. Accepted payment methods typically include major credit cards, debit cards, and online payment platforms.

Loyalty Programs

Equidry does not currently offer a loyalty program. However, it might be beneficial for customers to periodically check for any updates or new initiatives that the company may introduce in the future.

Customer Reviews

Customer reviews play a crucial role in the equestrian community, helping potential buyers make informed decisions. Equidry encourages customers to leave reviews on their purchased products, enhancing transparency and providing valuable insights to others.

Community Involvement

Equidry actively engages with the equestrian community, supporting various events, sponsorships, and charitable initiatives. Their commitment to giving back to the community showcases their dedication to the sport and its wellbeing.

Shipping and Costs

Equidry offers reliable and efficient shipping services. While the specific shipping options and costs may vary based on the customer's location and the products ordered, Equidry strives to provide timely deliveries. However, international customers should note that Equidry's shipping options may be limited, so it is advisable to check the availability for the desired destination before placing an order. In conclusion, Equidry.co.uk is a trusted and reputable online retailer for equestrian products. With its extensive selection of high-quality merchandise, user-friendly interface, reliable customer service, and commitment to customer satisfaction, Equidry is a go-to destination for riders and horse owners. While the website may have some limitations, such as limited international shipping options and less frequent promotions, the overall shopping experience and the value for money make Equidry a reliable choice for equestrian enthusiasts.