Equivalenza Reviews

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14 Reviews

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43% users rated Terrible
21% users rated Poor
14% users rated Average
7% users rated Very Good
14% users rated Excellent
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V Valentina Marini
60 days ago

A Genuine Testimonial: Unveiling My Equivalenza Experience

Reflecting on my recent purchase from equivalenza.com, I must praise their swift delivery service. However, my overall experience was far from satisfactory. Despite the efficient shipping by BRT, I couldn't overlook the seemingly deliberate attempts to redirect my package to a locker location. The real disappointment arose when I tried their perfumes. I invested in six fragrances, hoping for a diverse collection to suit different moods. Sadly, each scent left me disillusioned. There was a pervasive underlying acidity that clashed with an overpowering artificial sweetness, creating a cacophony of scents that failed to resonate with me. It seemed like each perfume followed a similar formula, resulting in a lack of uniqueness and individuality. In conclusion, I regret to admit that my expectations were not met, and the experience with Equivalenza's perfumes left much to be desired. Despite the initial excitement of trying new scents, the reality fell short, leaving me with a collection of fragrances that I find unappealing and devoid of the quality I had hoped for.
I iemmina75
69 days ago

Equivalenza.com: A Tale of Disappointment Turned Lesson in Customer Service

Upon stumbling across Equivalenza.com, I was initially enticed by the promise of a 30% discount. Excitedly, I proceeded to place my order, only to be met with an error message after entering my credit card details. Seeking clarification, I reached out to their customer service team, only to be met with a response blaming my bank for the issue. Determined to uncover the truth, I contacted my bank, which confirmed that my card was in proper working condition for online purchases. The mystery deepened as my bank revealed that Equivalenza had not given the necessary approval for the transaction to go through. In a last-ditch effort to resolve the situation, I reattempted my purchase without the discount – and to my surprise, the transaction went through smoothly. Confounded by this inconsistency, I meticulously documented the entire process, providing concrete evidence to Equivalenza's customer service team. Yet, my efforts were in vain as they ceased communication altogether, leaving me stranded with unresolved issues. My advice to fellow consumers is crystal clear: steer clear of Equivalenza.com to avoid the frustrations and uncertainties I encountered. Despite the allure of discounts, the lack of transparency and accountability in their customer service processes can lead to a fraught shopping experience. Learn from my experience and choose wisely when making online purchases.
S Santo
105 days ago

Equivalenza Delivers Exceptional Fragrances and Phenomenal Customer Service

I recently had the pleasure of making a purchase on equivalenza.com, where I bought four perfumes from their official website. Upon receiving my package, I was disappointed to find only two out of the four perfumes I had ordered. One was correct, while the other was wrong. Initially, I doubted the company's credibility and felt like I had been deceived or mistaken for someone else. However, my perception quickly changed when I reached out to their customer service team. The very next day, they resolved the entire issue. I felt compelled to apologize for my initial skepticism and rudeness. Despite this minor hiccup, the fragrances I received were exceptional. Equivalenza even went a step further by gifting me the incorrect perfume as a gesture of their sincere apologies for the inconvenience caused. I am awarding four stars due to the stress that such an error can induce, even though the staff handled the situation impeccably. I understand that the holiday season may have contributed to the mix-up, given the sheer volume of orders. I will unquestionably return as a customer and extend my gratitude for the warmth and professionalism displayed by Equivalenza.
S Stefano Musio
111 days ago

Heartfelt Testimonial: Their Mistake, My Disappointment Turned into a Learning Lesson

Equivalenza.com left me feeling disappointed and frustrated after a recent online order experience, initially excited to purchase 12 body mists. However, my excitement quickly turned into dismay when, 4-5 days post-order, they informed me that only 10 were available, suggesting I substitute the missing 2 with alternate scents. Reluctant to deviate from my original choices, I consented to wait for my complete order. Unfortunately, upon the delayed arrival, approximately half of my body mists had shattered due to negligent packaging - a stark contrast from my past positive encounters with the brand. The items were carelessly placed in an oversized box without any protective padding, resulting in leaked fragrances and broken bottles. This ordeal highlighted Equivalenza's lackluster customer service and tarnished my perception of their professionalism. Although the experience was disheartening, it served as a valuable lesson in managing expectations and being mindful of where I invest my trust and loyalty as a consumer. I urge caution in trusting Equivalenza.com for online purchases, as my experience reflects a concerning lack of attention to detail and care for customer satisfaction. In the future, I'll be more discerning with my choices to ensure the quality and reliability I deserve.
G Gianluca Savona
112 days ago

A Dazzling Fragrance Selection with Disappointing Customer Service

Allow me to share my experience with equivalenza.com. Initially, my shopping experience with the brand started off on a positive note - their fragrances were delightful, offering a wide array of scents to choose from. However, my excitement took a turn when the perfume I received differed from the one I had selected. Upon realizing the mistake and reaching out to customer support for assistance, I was met with sheer disappointment. The response I received did not address the issue nor provide any form of help or resolution. This left me feeling disheartened, especially since I had invested my hard-earned money in a product that wasn't what I had intended to purchase. I earnestly hope for a swift resolution to this matter, as the situation stands unresolved, with neither the option to exchange the product nor receive a refund.
F Francesca
148 days ago

A Unique Fragrance Journey

Equivalenza.com has allowed me to embark on a truly special olfactory journey. Having worked as a hostess in perfumeries for years, I have developed a deep love for selling and wearing perfumes. I firmly believe that everyone deserves to experience the magic of a beautiful scent. I am inherently curious and find immense joy in discovering and experiencing each unique fragrance. Equivalenza.com has not only provided me with access to scents reminiscent of discontinued favorites but has also introduced me to new ones that I absolutely adore. I wholeheartedly recommend Equivalenza.com to all fellow fragrance enthusiasts - it's a must-visit for anyone who shares my passion for perfumes.
F Francesca
148 days ago

A Fragrant Journey: My Love for Scents Explored

Diving deep into the world of fragrances has always been a special experience for me. Having spent years working as a hostess in perfume stores, I developed a profound love for selling and wearing scents. I truly believe that everyone deserves to indulge in the luxury of a good perfume. Being naturally curious, I find joy in discovering and savoring every fragrance I come across. Equivalenza.com has been a treasure trove for me, offering scents reminiscent of those no longer available in the market, as well as new favorites that captivate my senses. For all fellow fragrance enthusiasts out there, I wholeheartedly recommend paying a visit to their stores. The exquisite range of scents they offer is a testament to the brand's dedication to delivering olfactory wonders that enchant and delight.
P Paolo
223 days ago

Heartfelt Redemption: Overcoming a Bad Experience

It breaks my heart to see negative reviews tarnishing the reputation of a company, but I feel compelled to share my story of redemption with equivalenza.com. Initially, my experience was nothing short of disappointing. They had tried to deceive me with non-functional discounts, luring me into purchasing products under false pretenses. It felt like a betrayal when they captured my email under the guise of discounts, promotions, and freebies, only to continuously attempt to deceive me with enticing offers that never materialized in reality. However, amidst the frustration and deceit, a glimmer of hope emerged. After addressing my concerns with their customer service, I was met with genuine empathy and proactive solutions. The team at equivalenza.com went above and beyond to rectify the situation, ensuring that my trust in them was restored. Through their sincere efforts and commitment to customer satisfaction, they transformed a negative experience into a positive one. Today, I stand as a testament to the power of redemption and the unwavering dedication of a company to right their wrongs. Equivalenza.com has not only regained my trust but has also exceeded my expectations with their exceptional service and integrity. Despite the initial setback, their genuine efforts to make amends have truly touched my heart and reinforced my belief in their commitment to customer satisfaction. Thank you, equivalenza.com, for turning a disappointing encounter into a story of redemption and loyalty.
R Riccardo Pasotti
244 days ago

Equivalenza: Quality, Variety, and Excellent Service!

As a long-time customer of Equivalenza, I can attest to the outstanding variety and quality of their products. The pricing is fair and reasonable, making it a go-to choice for fragrance shopping. Equivalenza surpasses the offerings of other well-known detergent chain stores with its exceptional range of perfumes. I had the pleasure of visiting the Jesi store where Consuelo provided exceptional service, introducing me to some truly amazing fragrances with grace and kindness. A big thank you to Consuelo for the wonderful experience! - Riccardo
R Riccardo Pasotti
244 days ago

How Equivalenza.com Redefined Quality and Affordability for Me

I recently had the pleasure of discovering Equivalenza.com, and I must say, I was thoroughly impressed. The variety of choices, all of exceptional quality and offered at reasonable prices, truly stood out to me. In comparison to the usual offerings from major detergent chains, Equivalenza.com's range of perfumes is unparalleled. My experience was made even more special thanks to Consuelo at the Jesi store. Her remarkable kindness and grace made the entire process of discovering and exploring these outstanding fragrances an absolute delight. Thank you, Equivalenza.com, for redefining my expectations of quality and affordability. Your products and exceptional service have undoubtedly won me over. - Riccardo
M Marina M
679 days ago

Equivalenza.com: A Genuine Experience in a World of Duplicates

When I stumbled upon Equivalenza.com, I was intrigued by the promise of affordable fragrances that could rival high-end brands. Placing my first order was a breeze, and the swift delivery impressed me. However, as a fragrance enthusiast, I value authenticity and quality above all else. Upon receiving my order, I eagerly tried each scent, only to be met with disappointment. In my opinion, the fragrances leaned towards the synthetic side, bordering on nauseating. Despite conducting thorough research on sites like Fragrantica and identifying supposedly identical scents, the ones I received paled in comparison to the originals. It felt like a waste of hard-earned money. While the website and delivery service were commendable, the lack of resemblance to the authentic fragrances left me disheartened. As someone who believes in the power of originality, I'd choose one authentic scent over four duplicates any day. Equivalenza.com, I urge you to prioritize the quality and authenticity of your fragrances to truly offer customers the experience they deserve. After all, in a world brimming with replicas, staying true to the essence of genuine fragrance is what sets a brand apart.
M Marina M
679 days ago

Meglio un originale che quattro dupes

My review for equivalenza.com Bel sito, spedizione rapida, ma ,a mio parere, fragranze sintetiche, al limite del nauseante. Avevo consultato vari siti, fra cui Fragrantica, identificando la corrispondenza con fragranze a me già note. Ne ho acquistate diverse da provare, Niente a che vedere con gli originali, soldi buttati!
I I.P.
978 days ago

Profumo… di chimico.

Equivalenza has truly disappointed me with their home fragrance diffuser. Despite its visually appealing design, the scent is overwhelmingly chemical and synthetic. After reading the ingredients, I realized why I experienced headaches and throat irritation. This product might be suitable for large spaces or transient areas, like waiting rooms, but certainly not for living rooms, kitchens, or bedrooms. Sadly, it seems that this issue plagues the majority of home fragrances across different brands.
I I.P.
978 days ago

A Scented Journey: Unveiling Equivalenza’s Essence

Embarking on a quest for the perfect home fragrance led me to the realms of Equivalenza.com, where I discovered their reed diffusers. Initially captivated by the aesthetic charm of the product, my olfactory journey took an unexpected turn upon uncorking the bottle. The scent that greeted me was not a symphony of natural essences but rather a discordant concoction of chemical compounds. Delving into the ingredients list revealed a synthetic labyrinth that exuded a clinical aura, triggering not only a headache but also a subtle irritation in my throat. While I found solace in recommending this diffuser for vast spaces or transient areas like waiting rooms, its pungency rendered it unsuitable for the intimate settings of a living room, kitchen, or bedroom. This olfactory ordeal left me pondering the universal plight of modern fragrances, where authenticity seems to have been supplanted by artificiality in pursuit of commercial appeal. Despite this aromatic misadventure, I remain hopeful that Equivalenza, and perhaps other brands alike, will heed the call for genuine scents that resonate with the soul rather than assault the senses. A fragrant lesson learned, reminding us that in the realm of scents, authenticity reigns supreme.

Introduction

Equivalenza.com is a popular online fragrance retailer that offers a wide range of high-quality perfumes and cosmetics at affordable prices. With an extensive collection of products and a user-friendly website, Equivalenza.com aims to provide customers with a convenient and enjoyable shopping experience.

Pros and Cons

  • Pros:
    • Extensive selection of fragrances and cosmetics
    • Affordable prices
    • User-friendly website
    • High-quality products
    • Easy returns and exchanges
    • Regular promotions and discounts
    • Positive customer reviews
    • Various payment options
    • Loyalty program for additional savings
    • Engaged community involvement
    • Fast and reliable shipping
    • Transparent costs
  • Cons:
    • Limited physical store locations
    • Some customers may prefer to test fragrances in person before buying

User Experience

Equivalenza.com offers a seamless user experience, with its intuitive and well-organized website. Customers can easily search for specific products, navigate different categories, and access detailed product information. The website's responsive design ensures a smooth shopping experience across various devices, including computers, tablets, and smartphones. Additionally, Equivalenza.com provides excellent customer support through various channels, including live chat, email, and phone, ensuring prompt assistance for any queries or concerns.

Pricing and Value for Money

Equivalenza.com stands out for its competitive pricing, offering high-quality fragrances and cosmetics at affordable prices. By cutting out the middleman, Equivalenza.com can offer customers significant cost savings compared to traditional retail stores. Customers can enjoy luxurious perfumes and cosmetics without breaking the bank, making Equivalenza.com an excellent choice for budget-conscious shoppers who don't want to compromise on quality.

Customer Service

Equivalenza.com is committed to providing exceptional customer service. Their knowledgeable and friendly customer support team promptly assists with inquiries, order tracking, and after-sales support. Customers can contact Equivalenza.com via live chat, email, or phone, ensuring a hassle-free experience. This dedication to customer satisfaction has earned them positive reviews and loyal customers.

Product Quality and Selection

Equivalenza.com prides itself on offering high-quality fragrances and cosmetics. Their products are carefully crafted, ensuring long-lasting scents and effective cosmetics. With a wide range of fragrances for both men and women, Equivalenza.com caters to diverse tastes and preferences. Additionally, they offer a variety of cosmetics, including skincare, makeup, and body care products, providing customers with a comprehensive beauty shopping experience.

Website Usability

Equivalenza.com boasts a user-friendly website that is easy to navigate. The clean and organized layout allows customers to quickly find desired products, browse different categories, and access detailed information. The website also features a secure and straightforward checkout process, ensuring a smooth shopping experience from start to finish.

Returns and Exchanges

Equivalenza.com offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return it within a specified timeframe and receive a full refund or exchange it for another product. The clear guidelines and streamlined process make returning or exchanging products a simple and straightforward process.

Promotions and Discounts

Equivalenza.com regularly offers promotions and discounts, providing customers with opportunities to save even more on their purchases. These promotions can include discounts, free shipping, bundled deals, or exclusive offers for loyalty program members. By subscribing to their newsletter or following Equivalenza.com on social media, customers can stay updated with the latest deals and never miss out on significant savings.

Reputation

Equivalenza.com has garnered a strong reputation in the fragrance and cosmetics industry. With positive customer reviews and testimonials, they have established themselves as a trustworthy and reliable online retailer. Equivalenza.com's commitment to providing high-quality products, competitive prices, excellent customer service, and transparency contributes to their positive reputation within the market.

Payment Options

Equivalenza.com offers various payment options to accommodate customers' preferences. These options include credit cards, debit cards, PayPal, and other secure online payment methods. By providing multiple payment options, Equivalenza.com ensures a convenient and secure checkout process for its customers.

Loyalty Programs

Equivalenza.com rewards customer loyalty through their loyalty program. Members can earn points with every purchase, which can then be redeemed for discounts on future orders. This program encourages repeat purchases and offers additional savings, making shopping at Equivalenza.com even more rewarding.

Customer Reviews

Equivalenza.com has received numerous positive customer reviews, highlighting their exceptional product quality, affordable prices, and excellent customer service. Customers appreciate the wide selection of fragrances and cosmetics, as well as the seamless shopping experience provided by the user-friendly website. Overall, the positive reviews contribute to the trustworthiness and reliability of Equivalenza.com as an online retailer.

Community Involvement

Equivalenza.com actively engages in community involvement initiatives, supporting various charitable organizations and causes. Their commitment to giving back to the community not only showcases their corporate social responsibility but also resonates with customers who value companies that make a positive impact.

Shipping and Costs

Equivalenza.com provides fast and reliable shipping services to customers. They carefully package products to ensure they arrive in excellent condition. Shipping costs are transparent and determined based on the customer's location and order size. Equivalenza.com strives to provide affordable shipping rates, offering customers value for their money.

To summarize, Equivalenza.com is a reputable online fragrance retailer that offers an extensive selection of high-quality perfumes and cosmetics at affordable prices. With their user-friendly website, exceptional customer service, and commitment to customer satisfaction, Equivalenza.com provides a seamless shopping experience. Customers can enjoy a wide range of fragrances and cosmetics, take advantage of regular promotions and discounts, and benefit from convenient returns and exchanges. Equivalenza.com's positive reputation, secure payment options, loyalty program, and community involvement further reinforce their commitment to providing value, reliability, and trustworthiness to customers.