Ericdress.com is an online fashion retailer that offers a wide variety of affordable clothing, shoes, and accessories for both men and women. The company was founded in 2012 and has since grown into a popular destination for trendy and stylish fashion. With its user-friendly website, great selection of products, and competitive prices, Ericdress.com has become a go-to option for many online shoppers.
Pros and Cons
Pros:
- Wide selection of products
- Affordable prices
- User-friendly website
- Free shipping on orders over $99
- Ongoing promotions and discounts
- Good customer service
Cons:
- Limited sizing options
- Quality of some products may be hit-or-miss
- Shipping times can be longer than expected
- Returns can be cumbersome
User Experience
Ericdress.com offers a seamless user experience with its easy-to-navigate website and responsive search engine. Users can search for products by category, price, and brand, making it easy to find exactly what they're looking for. The checkout process is also straightforward and includes multiple payment options.
Pricing and Value for Money
Ericdress.com offers competitive pricing on its products, with most items priced at under $50. While the quality of some products may not be as high as other more expensive brands, the value for money is generally good.
Alternatives
Some popular alternatives to Ericdress.com include Asos, Shein, and Boohoo. These retailers offer similar products at similar prices, with varying levels of quality and customer service.
Customer Service
Ericdress.com has a good reputation for customer service, with a responsive customer support team and a 30-day return policy. However, some customers have reported difficulties with returns, particularly with international orders.
Product Quality and Selection
Ericdress.com offers a wide range of products, from dresses and tops to shoes and accessories. While the quality of some products may be hit-or-miss, there are plenty of high-quality items to choose from. However, it's important to pay attention to sizing charts and user reviews to ensure a good fit.
Website Usability
Ericdress.com's website is easy to navigate and offers a clean and modern design. The search engine is responsive, and each product page includes multiple photos and detailed product information.
Returns and Exchanges
Ericdress.com offers a 30-day return policy, with the option for exchanges or refunds. However, some customers have reported difficulties with international returns, and the process can be cumbersome.
Promotions and Discounts
Ericdress.com regularly offers promotions and discounts, including seasonal sales and discounts for new customers. There is also a loyalty program that offers discounts and rewards for repeat customers.
Reputation
Ericdress.com has a mixed reputation, with some customers praising the company's selection and value for money, while others criticize the quality of some products and the return process.
Payment Options
Ericdress.com accepts multiple payment options, including credit cards, PayPal, and Western Union. The checkout process is secure and user-friendly.
Loyalty Programs
Ericdress.com offers a loyalty program that rewards repeat customers with discounts and other perks. The program is free to join and can be a great way to save money on future purchases.
Customer Reviews
Customer reviews on Ericdress.com are generally positive, with many customers praising the company's selection and value for money. However, some negative reviews focus on the quality of certain products and the difficulty of the return process.
Community Involvement
There is little information available about Ericdress.com's involvement in the community or charitable organizations.
Shipping and Costs
Ericdress.com offers free shipping on orders over $99, with varying shipping costs for smaller orders. Shipping times can be longer than expected, particularly for international orders.
Review Description: I ordered a dress and a jewelry set on September 02, 2022. I am still waiting for my order. Eric Dress has not even tried to reach out to me about it. I've sent emails and tried calling but no response. They still owe me a dress from 3/2020. They are behaving like thieves. I am sorry that I ordered from the again. I want satisfaction or all of my money back
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Reviewer Name: Rachel Horsfield
Review Submission Date: 2022-08-31
Review Title: Avoid this company
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Review Description: Avoid this company. Failed to send the goods then took a long time refunding me. I had to get my credit card company to reclaim the payment.
Review Description: Please don’t purchase anything from them. They display items that they don’t have and then they send whatever they want. The quality of dresses is poor. I ordered a beautiful shoe and then they sent me a shoe with skull heads. In addition, they gave me a wrong address in China to return it back and received the shoe again 6 months later. I was just a waste of money mailing it back which was expensive. They don’t offer any free postage to return items back. I learn my lesson buying things from them.
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Reviewer Name: Shirl Spencer
Review Submission Date: 2022-05-13
Review Title: Never received purchased order
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Review Description: Ordered pants in March.It's now May and I still haven't received the order or a refund. I've never had to fight so hard for an item I purchased. I have contacted them several times and have been waiting with no results and now I'm out 62. for a pair a pants. Stay away from this company if you don't want to lose money.
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Reviewer Name: Jerome
Review Submission Date: 2022-05-03
Review Title: I ordered 1 shirt and 1 dress on April…
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Review Description: I ordered 1 shirt and 1 dress on April 2nd 2022 believing they would be delivered by Easter April 17th because they advertised 14 day delivery. Well, its May 2nd 2022 and the shirt is still being processed. 30 goddamn days later. I will contacting my Attorney General and several other authorities to see if I could get my $67.58 refunded. They are misrepresenting what they state on their site. This the WORST site I have ever solicted in my adult life. It is a good thing they are not in America!
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Reviewer Name: Colin Parker
Review Submission Date: 2022-04-29
Review Title: Didn't buy anything
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Review Description: Didn't buy anything, never even heard of this company until I received a credit card charge on my account. From my experience these guys are thieves.
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Reviewer Name: Cmathieu
Review Submission Date: 2022-04-16
Review Title: How can yall tell people to keep out…
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Review Description: How can yall tell people to keep out offensive words when u been taken advantage of by this scam ass company, Eric Dresses are awful, awful, awful, We have been offended!! They can do it!!! Why can't we!!! Take our money and do what they want, send u a product u didn't ordered and Refuse to give us our money back!!! I ordered a dress and got something that don't look nothing like what I ordered, MESSED UP!!! OH BABY MY LAWYERS ARE ON IT!! ERIC DRESSES YOUR DAYS ARE NUMBERED!!! YALL MESSED WITH THE RIGHT PERSON!!!
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Reviewer Name: Doc Robin Rogers
Review Submission Date: 2022-04-13
Review Title: I ordered 3 dresses to try different…
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Review Description: I ordered 3 dresses to try different styles. They would not refund my dress quoting it was made from fine material. The third dress arrived a month later they promised a refund but now will not respond to email. The company is a scam I'm stuck with 700.00 worth of dresses and could only use one after 87.00 worth of alterations, I could have gone to a reputable bridal hose for this money. I will attempt to sue via Chase bank/Paypal. Its disappointing that scam artist ruin good online companies.
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Reviewer Name: Audra Owens
Review Submission Date: 2022-04-09
Review Title: Waiting on pantsuit or refund since Jan
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Review Description: I ordered a pantsuit in Jan, in February I asked EricDress to cancel the order due wait time and since the website said it had not yet been processed. It is now April and still no pantsuit or refund. Awful customer service and refund policy.
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Reviewer Name: Jayne Ellis
Review Submission Date: 2022-04-08
Review Title: Do not buy from this company
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Review Description: Do not buy from this company - they will send you very poor quality and say they offer refunds - but you will NEVER get your money returned! I paid £40 to track and return to China - that was 3 months ago! They will not give you your money back! No dresses! And out of pocket!