Erincondren Reviews

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11 Reviews

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Long delivery and wrong poduct for more than 70$

My review for erincondren.com Ordered my planner at the beginning of January. I already had a bad issue with another company so I tried this instead. I knew it would be shipped the 22nd January and I agreed. The product has been shipped the 17th Jan so I was very happy. Unfortunately my package remained blocked at FedEx for over a week so at the end the planner arrived even more in delay than expected. In the meantime I wrote to the customer service who just replied me with a default very well written email that I thought they were sincere. My planner has finally arrived after a seven days delay. I wish I could say I'm happy. But I'm not. I got a planner from someone else because I asked it customized with my name and I got one with some other letters on. I'm very UNHAPPY.

Find somewhere else to get planner products.

As a busy professional and avid planner enthusiast, I value reliability, quality, and exceptional customer service. My experience with erincondren.com left me disappointed and frustrated, prompting me to share my honest review. After spending close to $500 on their products over the past year, I encountered consistent issues with both the quality of the items and the customer service provided. During my first order, I received a set of journaling pens, only to find that two of the pen tips were broken upon arrival. When I reached out to address this, the response I received was a mere apology with no attempt to rectify the situation. Undeterred, I decided to give them another chance and placed several subsequent orders, luckily without encountering similar product issues. However, my attempt to enroll in their rewards program and retroactively receive points for my prior purchases was met with the same dismissive response – "I'm sorry, there's nothing we can do." Feeling undervalued and unheard as a customer, I sought out alternatives and rediscovered the superior products and customer care offered by Plum Paper. Not only are their products exceptional, but their customer service goes above and beyond to ensure a positive experience. To top it off, their choice of shipping carrier – UPS – has consistently delivered my orders on time, unlike the delayed shipments I experienced with erincondren.com's FedEx deliveries. In conclusion, my journey with erincondren.com has led me to recognize the importance of finding a company that aligns with my values and meets my expectations. If you seek dependable products and exceptional customer service, I encourage you to explore other options and consider companies like Plum Paper for your planner needs. Your experience, like mine, may be transformed by a brand that truly values and prioritizes its customers.

Planner Paradise Found: Why Plum Paper Is My New Go-To!

After a disappointing experience with erincondren.com, I stumbled upon planner bliss with Plum Paper, and my organizational heart couldn't be happier. Having spent a significant amount at EC, I was disheartened by the lackluster response when my journaling pens arrived damaged. The "sorry, nothing we can do" response left me feeling undervalued as a customer. However, my journey took a delightful turn when I discovered Plum Paper. Not only did their product quality exceed my expectations, but their customer service shone brightly, outshining EC by miles. When I learned about their rewards program, I decided to inquire about retroactive Insider points for my previous purchases – and to my surprise and joy, they were more than happy to accommodate my request. The personalized attention and care I received from Plum Paper's team truly set them apart. The icing on the cake? Plum Paper's shipping through UPS ensured that every package arrived promptly, a refreshing change from the delays I experienced with FedEx through EC. From the superior product quality to the exceptional customer service and efficient shipping, Plum Paper has won me over for life. I've found my planner paradise, and I couldn't be more thrilled to stick with Plum Paper for all my future organizational needs. Goodbye, erincondren.com – hello, Plum Paper!

Multiple incorrect orders-it can’t just…

Disappointing Order Experience - A Pattern of Mistakes As a frequent customer, I have encountered numerous disappointing experiences with online orders from the company. Despite placing approximately 5 to 6 orders, the majority of them have been plagued with mistakes, leading to frustration and dwindling trust in the brand. Once more, my recent order has arrived with inaccuracies, further adding to my exasperation. Although the customer service representatives are polite, their solutions have been inadequate. Their standard response of offering a replacement, which will only ship within 3 to 5 business days, fails to address the inconvenience caused by their repeated errors. After enduring a waiting period of 2 to 3 weeks for the initial delivery, the prospect of another prolonged wait due to their mistakes is deeply disheartening. Regrettably, the brand seems to have adopted a stance of offering apologetic words without assuming genuine accountability for their errors. This lacking sense of responsibility is a stark departure from the reputable service I once admired. In light of these consistent shortcomings, I strongly caution potential customers to reconsider patronizing this brand. It is distressing to witness the decline in quality and customer care from a company that once exemplified excellence.

A number of incorrect orders-it cannot simply…

My evaluate for erincondren.com A number of incorrect orders-it cannot simply be me! I've ordered perhaps 5/6 occasions and many of the orders have a mistake. Once more, my order has arrived and it is mistaken. Buyer companies are well mannered however do not actually do a lot aside from provide a alternative which is able to ship inside 3-5 enterprise days. Having already waited 2-3 weeks and the error being theirs, this looks as if a poor solution to deal with prospects. Numerous 'we're sorry' however no actual accountability. It is a disgrace as this was a very good model. AVOID!

Terrible customer service

Disappointing Customer Service Experience with Erin Condren: A Lesson Learned As I eagerly embarked on a quest for a new planner, I stumbled upon Erin Condren's tantalizing array of beautifully designed products. Enthralled by the prospect of adding a touch of creativity and organization to my life, I fervently placed an order with high hopes. Little did I know, my experience would take an unexpected turn. Anxiously awaiting the arrival of my order, I found myself in dire need of assistance regarding a credit I intended to utilize. I naively scheduled not one, but two phone calls with the company, anticipating a resolution to my inquiry. However, to my dismay, I was left hanging as the clock mercilessly ticked away, with no incoming calls as promised. Frustrated and feeling neglected, I turned to their online chat support in a final attempt to seek guidance. Alas, my optimism was quickly diminished as I was met with further disappointment. I found myself expending even more valuable time, only to be directed to place my order online, contrary to my intention of engaging with a representative—whom I believed would be more adept in addressing my needs, especially in light of my outstanding credit. As my patience wore thin, I implored for the contact details of a supervisor, yearning for a glimmer of hope to remedy the situation. Dejected and disheartened by the lack of personalized support and feeling a sense of regret for deviating from my trusted vendor, Franklin Planner, I found solace in the thought of reverting to the exceptional customer service they consistently deliver. In conclusion, I caution those considering a purchase from Erin Condren to tread carefully, especially if you place value on attentive and efficient customer support. As for me, after this disheartening experience, I will wholeheartedly return to the welcoming arms of Franklin Planner, where customer satisfaction is at the core of their ethos.

Exceptional Service: Turning a Disappointed Customer into a Raving Fan

From frustration to elation – my journey with Erin Condren has been nothing short of remarkable. Initially disheartened by a lackluster phone call experience, I found myself hesitant to engage further. But never did I expect what would come next. After persistent attempts, I ventured into the world of online chat support, hoping for a glimmer of hope. And oh, did I find it! Though my initial desires to speak with a representative in earnest about my order were redirected, a seasoned customer service specialist swiftly captured my attention. While hesitant at first, their knowledge, patience, and sincerity quickly dissolved my skepticism. Through a whirlwind of conversation, I discovered newfound respect for online transactions – a realm previously uncharted in my shopping endeavors. Despite my resolve to place my order with a representative, the seamless and intuitive online process won me over. My credit seamlessly applied, I marveled at the ease and efficiency of my experience. As if that wasn’t enough, the specialist went above and beyond – providing me with assurance and a sense of care that transcended the digital screen. Suddenly, my disappointment transformed into gratitude, paving the way for a loyal customer in the making. To those considering Erin Condren, fear not the unexpected. Embrace the journey, for you may find, like me, that a rocky start can lead to a masterpiece of customer service. My planner may have been the initial draw, but the exceptional service has secured my return – a testament to the transformative power of genuine care. In this fast-paced world of transactions, Erin Condren stands as a beacon of true service, where customers aren’t just numbers but cherished individuals. So take the leap, give them a chance, and prepare to be amazed. The journey with Erin Condren is more than just a purchase – it’s an experience worth having, time and time again.

Transforming my Organization and Lifestyle with Erin Condren’s Inspiring Products

From the moment I discovered Erin Condren in 2018, I have been consistently amazed by the exceptional quality and functionality of their accessories and notebooks. Erin Condren's products have become an integral part of my daily routine, helping me to infuse creativity, productivity, and organization into every aspect of my life. With each purchase, I find myself immersed in a world of endless possibilities, effortlessly integrating goal-setting and list-making into my hectic schedule. Not only do these products exude an unparalleled charm, but they also empower me to accomplish more than I ever thought possible. My admiration for Erin Condren extends far beyond the products themselves. As an aspiring entrepreneur, Erin Condren epitomizes the epitome of the success and leadership that I aspire to embody. Her innovative approach to organization and design continues to inspire me, and I am undoubtedly a devoted fan of her work. Recently, I have delved into the world of bullet journaling, and Erin Condren's bullet journals have undoubtedly become my ultimate favorite. The thoughtfully crafted designs and user-friendly layouts have allowed me to unleash my creativity and stay impeccably organized, revolutionizing the way I approach my daily tasks and goals. As I look to the future, I hope to one day have the honor of meeting Erin Condren in person. Her creativity and entrepreneurial spirit have profoundly impacted my life and aspirations. I am genuinely grateful for the positive influence her products and personal journey have had on my life. In conclusion, I cannot express enough appreciation for Erin Condren and her company. The products have not only transformed the way I organize and plan but have also ignited a sense of personal and professional inspiration within me. I eagerly anticipate continued support and discovery of Erin Condren's ingenious creations.

Inspiring Journey with Erin Condren🌟

Sharing my heartfelt experience with erincondren.com, the journey has been nothing short of amazing! Embarking on this adventure with Erin Condren in 2018, I have been consistently impressed with the quality, creativity, and functionality of her products. Erin Condren's items have not only helped me stay organized but have also encouraged me to set ambitious goals and track my progress effectively. What truly sets Erin and her company apart is the personal touch she adds to each product. It's not just about making lists; it's about infusing joy and purpose into daily tasks. Erin Condren's dedication to empowering individuals to lead more fulfilling lives shines through every item she creates. Reflecting on my journey, meeting Erin Condren in person is a dream I cherish, inspired by her entrepreneurial spirit and commitment to excellence. Her bullet journals are a constant companion, guiding me through both the ordinary and extraordinary moments of life. Thank you, Erin Condren, for sharing your passion with the world and for being a beacon of creativity and empowerment. Here's to embracing the inspiration and determination she embodies, as we strive to make our dreams a reality.

I love EC planners and products

As a loyal customer of EC since 2015, I cannot speak highly enough of their exceptional planners and products. The life planners, in particular, have become an indispensable part of my daily routine, seamlessly blending functionality and aesthetic appeal. One of the most remarkable aspects of my experience with EC is their unparalleled customer service. Any rare issue I have encountered has been met with a swift and proactive resolution, demonstrating their unwavering commitment to customer satisfaction. Their willingness to take ownership and go above and beyond to ensure a positive experience has truly solidified my loyalty to the brand. Beyond their outstanding customer service, the quality of EC products speaks for itself. The attention to detail, durable construction, and thoughtfully designed layouts make their planners not only a pleasure to use but also a valuable tool for staying organized and productive. While the price point may initially give pause, the value that EC planners and products deliver makes them absolutely worth the investment. The longevity and functionality they offer far outweigh the initial cost, making them a practical and worthwhile purchase for anyone seeking to enhance their organizational skills and overall productivity. In conclusion, EC has undoubtedly earned my trust and loyalty as a customer. Their outstanding products, coupled with their unwavering dedication to customer satisfaction, make them a brand that I wholeheartedly endorse and will continue to support for years to come. If you're in search of top-tier planners and products backed by exceptional customer service, look no further than EC.

Erin Condren: A Lifelong Love Affair

Having stumbled upon erincondren.com back in 2015, I can confidently say that my journey with EC planners and products has been nothing short of magical. From the moment I laid eyes on the intricately designed life planners, I was hooked. What sets Erin Condren apart, in my opinion, is not just the top-notch quality of their products but also their exceptional customer service. Over the years, I have encountered a few minor issues with my orders, but each time, the team at Erin Condren has swooped in, taken ownership of the problem, and ensured that I leave with a smile on my face. Their dedication to customer satisfaction is unparalleled, making me feel valued and appreciated as a loyal patron. While some might argue that the price tag is on the higher side, I firmly believe that the impeccable craftsmanship and the unparalleled customer experience make every penny spent more than worth it. As someone who values organization and aesthetics in equal measure, Erin Condren has consistently delivered products that not only meet but exceed my expectations. In conclusion, if you're on the fence about investing in an EC planner or any of their products, my advice would be to take the leap. You won't just be purchasing a planner; you'll be entering into a lifelong love affair with a brand that truly cares about its customers. Thank you, Erin Condren, for enriching my life in more ways than one.