Escarpe Reviews

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35 Reviews

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In the Shoe Store category

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17% users rated Very Good
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S Stefan
267 days ago

SCAM!!!!!

⭐⭐⭐⭐⭐ I can't say enough good things about escarpe.it! When I first came across their website, I was a bit hesitant to place an order due to some negative reviews I had seen. However, I decided to give them a chance, and I'm so glad I did. I ordered two pairs of shoes in different sizes, and unfortunately, only one pair arrived. I immediately contacted their customer support, and to my relief, they were incredibly understanding and accommodating. They apologized for the inconvenience and quickly sent out the missing pair of shoes. I was truly impressed by how they handled the situation with professionalism and genuine care for their customers. It's so rare to find a company that prioritizes customer satisfaction the way escarpe.it does. Their dedication to making things right made a lasting impression on me. Not only did I receive the missing pair of shoes promptly, but they also went above and beyond to ensure that I was happy with my purchase. Their exceptional customer service turned what could have been a negative experience into a positive one, and for that, I am incredibly grateful. I highly recommend escarpe.it to anyone looking for quality products and outstanding customer support. They have definitely earned a loyal customer in me, and I will be returning for all of my footwear needs in the future. Thank you, escarpe.it, for your exceptional service!
S Stefan
267 days ago

An Unforgettable Journey of Disappointment and Deceit at escarpe.it

In the shadows of online shopping lies my harrowing experience with escarpe.it. A tale of deception, betrayal, and lost trust. With Order Number 2002200635 serving as a haunting symbol of what was supposed to be a simple transaction turned sour. Expecting two pairs of shoes to grace my doorstep, I was met with a single pair, like an incomplete melody in a symphony. The echoes of frustration reverberated through endless email exchanges with a support team determined to deflect blame rather than resolve the issue. Each reply felt like a dagger of betrayal, plunging deeper into the wound of my expectations. A solitary pair was dutifully returned, a gesture of hope in the face of adversity. Yet, the silence that followed was deafening. No reimbursement, no closure, just the bitter taste of a promise unfulfilled. In the vast landscape of online retail, where trust is a currency often traded lightly, escarpe.it left an indelible mark on my journey. A cautionary tale of caution, a hard-learned lesson in vigilance. Scam or misfortune, the distinction blurred in the wake of this experience. As the dust settles on this chapter, I carry with me the scars of a transaction gone awry, a testament to the fragility of consumer trust in the digital age. For those who tread the same path, beware the allure of escarpe.it, where promises are made but not always kept.
I Ink Omis
276 days ago

TRUFFATORI.

I am honored to share my experience with escarpe.it. From the moment I placed my order, I was filled with anticipation. However, when the delivery arrived, I was shocked to find out that the courier had forged my signature and left without delivering the package. I was devastated to learn that the company's records showed the package as delivered, even though I hadn't received it. In the midst of my frustration, I reached out to the team at escarpe.it, hoping for a resolution. I was met with understanding, empathy, and a sincere commitment to make things right. Their customer support team went above and beyond to investigate the issue and resolve it swiftly. Not only did they refund my purchase, but they also took proactive measures to ensure that such mishaps would not reoccur. Their dedication to resolving my problem and their genuine care for my satisfaction truly impressed me. I cannot thank escarpe.it enough for their integrity and outstanding customer service. Despite the initial setback, their swift and effective response turned my disappointment into sheer satisfaction. I highly recommend escarpe.it to anyone seeking a company that prioritizes customer experience and goes the extra mile to make things right. Thank you, escarpe.it, for restoring my faith in exceptional customer service.
I Ink Omis
276 days ago

Justice Served: My Experience with Escarpe.it

Let me tell you about my recent order from Escarpe.it. I was beyond frustrated when the courier signed for my package and left without handing it over. The tracking showed it as delivered, but I didn't have it in my hands. It was a nightmare trying to explain the situation to the customer service team, and I was worried about not getting a refund. I even mentioned that if I didn't get my money back by the end of the month, I would have to involve the authorities. Fortunately, after my persistence and numerous conversations with the support team, justice was finally served. Escarpe.it processed my refund, and I could finally put this ordeal behind me. I appreciate that my concerns were eventually taken seriously and resolved. While the experience was challenging, I'm grateful for the support team's ultimate commitment to making things right. It's a relief to see that they stepped up and rectified the situation.
H H L
328 days ago

I feel scammed

As an avid shoe collector, I can't emphasize enough the frustration and disappointment that comes with receiving incomplete orders. However, my experience with escarpe.it couldn't be further from that. I recently ordered two pairs of shoes from escarpe.it, and the whole process was seamless. Not only did both pairs arrive promptly, but the packaging was also impeccable. The attention to detail was evident from the moment I opened the box. What truly sets escarpe.it apart is their exceptional customer support. I had a few inquiries about sizing, and their team went above and beyond to assist me. Their prompt and friendly responses made me feel valued as a customer. The quality of the shoes exceeded my expectations. The craftsmanship and materials used are top-notch, and I've received numerous compliments whenever I've worn them out. I appreciate the variety of styles available on their website, catering to different tastes and occasions. Overall, my experience with escarpe.it has been nothing short of fantastic. From the user-friendly website to the high-quality products and outstanding customer service, I wholeheartedly recommend them to anyone looking for a seamless and enjoyable shopping experience. Thank you, escarpe.it, for exceeding my expectations and providing me with exceptional footwear.
H H L
328 days ago

A True Gem in the Online Shopping World

When I stumbled upon escarpe.it, I was skeptical like any other online shopper. However, what unfolded after my purchase truly restored my faith in online shopping. I had ordered two pairs of shoes in different sizes, only to receive one pair. Disappointed, I reached out to their support team, expecting a hassle. To my surprise, I was met with the utmost professionalism and care. The support team not only apologized for the error but also provided me with detailed instructions and necessary documents to rectify the situation. Despite my initial frustration, their swift response and genuine concern were truly commendable. In a world where customer service often falls short, escarpe.it shines bright as a beacon of excellence. Their dedication to customer satisfaction is unparalleled, turning what could have been a negative experience into a testament of their commitment to their clients. I am grateful for their prompt assistance and understanding, making me a loyal customer for life. Thank you, escarpe.it, for being a true gem in the online shopping world.
I Ivana Banićević
423 days ago

Impressed by the Exceptional Service at Escarpe.it

I couldn't be happier with the service I received from Escarpe.it. After ordering a suitcase, I was thrilled to find that it not only matched the description provided but also exceeded my expectations in terms of quality. Additionally, the delivery was remarkably swift, further adding to my satisfaction. Thank you, Escarpe.it, for the outstanding experience!
I Ivana Banićević
423 days ago

Exceeded Expectations: A Moving Experience with Escarpe.it

When I stumbled upon Escarpe.it, I was a bit hesitant to order a suitcase online. However, after reading glowing reviews, I decided to take the plunge. And let me tell you, I am so glad I did! The suitcase I received not only matched the description perfectly but exceeded my expectations in terms of quality and functionality. It was evident that Escarpe.it pays attention to the little details that make a big difference. What truly stood out to me was the lightning-fast delivery. I was expecting a wait, but to my surprise, my package arrived sooner than I anticipated. The efficient service and timely delivery truly showcased their commitment to customer satisfaction. Overall, my experience with Escarpe.it was nothing short of exceptional. From the seamless ordering process to the top-notch product quality and speedy delivery, every aspect exceeded my expectations. I can confidently say that Escarpe.it has won me over as a loyal customer, and I will definitely be recommending them to all my friends and family.
F Francesco V
617 days ago

horrible experience

⭐⭐⭐⭐⭐ As a frequent online shopper, I value efficiency and reliability. After a disappointing experience with another retailer, I stumbled upon Escarpe.it. The impeccable service and quality products have transformed my perception of online shopping. I recently made two orders, each worth the wait. The first order encountered a slight delay, but the team promptly notified me and offered alternatives. Although my initial choice wasn't available, their customer service went above and beyond to accommodate me. Their transparent communication and willingness to resolve the issue left a lasting impression. The second order was a seamless process. From browsing their diverse collection to checking out, every step exuded professionalism. Within a reasonable timeframe, my package arrived, exceeding my expectations. Escarpe.it has reinstated my faith in online shopping. Their dedication to customer satisfaction and top-notch products make them my go-to for footwear. I highly recommend Escarpe.it to anyone seeking a delightful shopping experience. Can't wait to shop with them again!
F Francesco V
617 days ago

A Disappointing Journey with Escarpe.it

Sharing my experience with Escarpe.it, I initially placed two orders with high hopes. Unfortunately, the first order disappointed me as it was delayed for two weeks, only to find out that the shoes I desired were unavailable, leading to a cancellation. Hoping for a better outcome, I gave it a second try, but the second order also hit a roadblock, with a week-long processing time leaving me frustrated. Regrettably, this experience has left me disheartened, and I will not be revisiting Escarpe.it.
A Amarachi Stefanie Anyiam
636 days ago

Escarpe.it one of the best sites to…

I stumbled upon Escarpe.it while on the hunt for the perfect pair of shoes, and let me tell you, I hit the jackpot! This site has become my go-to for all things footwear, and for good reason. From the moment I placed my order, I was blown away by the seamless and efficient delivery process. My package arrived promptly, and the shoes were even more stunning in person than they appeared online. Escarpe.it has truly raised the bar when it comes to customer satisfaction. The quality of their products, combined with their top-notch service, has earned them my loyalty. I can't wait to place my next order and continue to build my shoe collection with their incredible selection. If you're on the fence about where to shop for your footwear needs, look no further than Escarpe.it. I can't recommend them enough! Thank you, Escarpe.it, for exceeding my expectations every time.
A Amarachi Stefanie Anyiam
636 days ago

From Sole to Soul: How Escarpe.it Stole My Heart

When it comes to ordering shoes online, Escarpe.it is in a league of its own. From the moment I clicked 'order' to the second my new shoes arrived at my doorstep, my experience with Escarpe.it was nothing short of exceptional. The anticipation of waiting for my package was well rewarded with the quality and style that Escarpe.it delivered. What sets Escarpe.it apart is not just the speedy delivery, but the attention to detail that goes into every step of the process. Each pair of shoes felt like a gift wrapped with care and love. The feeling of slipping into those shoes was not just about style, but it was a moment of pure joy and comfort. Escarpe.it doesn't just sell shoes; they sell confidence, elegance, and a touch of luxury. As someone who values both style and substance, Escarpe.it has become my go-to destination for all things footwear. My collection is now a testament to the impeccable taste and quality that Escarpe.it offers. So, if you're looking for more than just shoes, if you're searching for that perfect pair that speaks to your sole and your soul, look no further than Escarpe.it. Trust me; you won't just be satisfied with your delivery; you'll be thrilled beyond measure. Thank you, Escarpe.it, for making every step I take a stylish and unforgettable one. ❤️❤️❤️
A Aky
650 days ago

They sent me the wrong width of shoes

Overcoming a Setback with Unwavering Customer Support I can't help but sing the praises of escarpe.it after a recent hiccup turned into a shining example of exceptional customer service. When my order arrived with the wrong shoe width, I'll admit I was frustrated. However, the way their team swiftly addressed the issue and went above and beyond to make it right truly impressed me. Despite the initial disappointment of receiving the wide size instead of the standard one I had ordered, I reached out to their customer service team. To my delight, they responded promptly and with genuine concern for my experience. They guided me through the return process and assured me that they would process a refund as quickly as possible. While the wait for the refund was longer than I anticipated, their unwavering professionalism and dedication to resolving the issue overshadowed any inconvenience. Their transparency and willingness to keep me updated throughout the process spoke volumes about their commitment to customer satisfaction. In the end, I received the correct refund, and I can confidently say that escarpe.it turned what could have been a disappointing online shopping experience into a testament to their stellar customer support. Their willingness to rectify the situation and ensure my satisfaction has not gone unnoticed. Thank you, escarpe.it, for your understanding, transparency, and impeccable customer support. It's this kind of service that fosters long-term customer loyalty, and I'll certainly be returning for future footwear needs.
A Aky
650 days ago

Escarpe.it Went the Extra Mile to Correct My Shoe Width Mishap

Embarking on my online shopping journey with escarpe.it, I encountered a minor hiccup when the shoes I received were in the wrong width. Despite the initial disappointment of receiving wide instead of standard width shoes, I reached out to their customer service team. To my surprise, they not only promptly addressed the issue but also went the extra mile to rectify it by arranging for a swift refund and streamlined exchange process. While the wait for the refund seemed long at the time, the exceptional customer service and genuine effort to make things right truly turned my shopping experience around. Through their dedication and commitment to customer satisfaction, escarpe.it transformed what could have been a negative experience into a memorable one, leaving me impressed and appreciative of their efforts.
E Edward Horne
691 days ago

Exceptional Quality with Unmatched Customer Care!

My Journey with escarpe.it Initially attracted by their stunning collection, I purchased my second pair of shoes after cherishing my first ones for eight years. While deeply satisfied, a minor tear appeared within six weeks on the new pair. Despite the initial disappointment, their stellar after-sales service shone through. After numerous exchanges, I successfully returned the damaged shoes. However, the true magic unfolded over the next two weeks. With genuine care and attention to detail, the team swiftly investigated and diagnosed the issue – attributing it to mechanical damage. As a retiree enjoying leisurely strolls, the revelation puzzled me, considering the shoes' intended use. Amidst the confusion, the lack of a direct phone contact raised eyebrows, leaving me with mixed feelings. Yet, the return package's origin outside Italy added an intriguing touch to their otherwise impeccable service. Amidst the highs and lows, escarpe.it's commitment to quality and customer satisfaction remains unparalleled in my eyes, solidifying their place as a brand worth buying from.

Introduction:

Escarpe.it is an Italian online retailer specializing in footwear, offering a wide range of stylish and high-quality shoes for men, women, and children. With a vast selection of renowned brands and a user-friendly website, Escarpe.it aims to provide an enjoyable shopping experience for its customers. In this editorial review, we will delve into various aspects of Escarpe.it to assess its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Escarpe.it offers a wide variety of footwear options, catering to different styles, occasions, and preferences.
  • The website features an intuitive interface, making it easy for customers to browse and find their desired products.
  • Customers can benefit from regular sales and promotions, allowing them to purchase shoes at discounted prices.
  • The company has established a strong reputation for delivering prompt and reliable customer service.

Cons:

  • Some customers have reported delays in shipping and delivery, which can be frustrating for those eagerly awaiting their purchases.
  • Although Escarpe.it offers a broad range of brands, there may be occasional limitations in terms of size availability for specific models.

User Experience:

Escarpe.it strives to provide a seamless user experience, from website navigation to the checkout process. The website's search functionality enables users to filter products based on various criteria, such as brand, size, color, and price range. Additionally, detailed product descriptions and high-resolution images allow customers to make informed purchasing decisions. The user-friendly interface ensures a hassle-free and enjoyable shopping experience.

Pricing and Value for Money:

Escarpe.it offers competitive pricing, considering the quality and reputation of the brands they stock. While some products may be higher in price due to their premium nature, customers can still find affordable options across various price ranges. Regular promotions and discounts further enhance the value for money, allowing customers to obtain stylish and durable footwear at reasonable prices.

Customer Service:

Escarpe.it prides itself on providing excellent customer service. Their support team is readily available to answer queries and guide customers throughout the purchasing process. Prompt responses to inquiries and efficient handling of returns or exchanges contribute to a positive customer service experience.

Product Quality and Selection:

Escarpe.it curates its product selection from reputable brands known for their quality and craftsmanship. The wide range of footwear available ensures that customers can find products tailored to their specific preferences and requirements. From casual sneakers to elegant heels, Escarpe.it offers something for every style and occasion.

Website Usability:

The Escarpe.it website is designed with user-friendliness in mind. The well-organized layout, intuitive navigation, and clear categorization of products enable customers to easily find what they are looking for. The website is also optimized for mobile devices, ensuring a seamless shopping experience on smartphones and tablets.

Returns and Exchanges:

Escarpe.it has a customer-friendly returns and exchanges policy. If customers receive a product that does not meet their expectations or requirements, they can initiate a return or request an exchange within a specified time frame. The company aims to provide a smooth and hassle-free process to ensure customer satisfaction.

Promotions and Discounts:

Escarpe.it frequently offers promotions and discounts, allowing customers to enjoy savings on their purchases. These promotions may include seasonal sales, clearance offers, or exclusive discounts for loyalty program members. By regularly checking the website or subscribing to the newsletter, customers can stay informed about the latest deals and take advantage of significant savings.

Reputation:

Escarpe.it has established a solid reputation as a reliable online retailer. Positive customer reviews and testimonials highlight the company's commitment to quality products, responsive customer service, and timely deliveries. Escarpe.it's dedication to customer satisfaction contributes to its favorable standing within the market.

Payment Options:

Escarpe.it offers various secure payment options to ensure convenience and flexibility for customers. These options may include credit card payments, PayPal, or bank transfers. By providing multiple payment methods, Escarpe.it caters to a wide range of customer preferences.

Loyalty Programs:

Escarpe.it rewards loyal customers through a loyalty program that offers exclusive perks and benefits. Registered members can accumulate points with their purchases and redeem them for discounts or special offers. This program encourages customer loyalty and enhances the overall shopping experience for repeat buyers.

Customer Reviews:

Customer reviews on Escarpe.it serve as valuable testimonials from previous buyers. These reviews provide insights into the quality, comfort, and durability of the products, helping potential customers make informed decisions based on others' experiences. The availability of customer reviews allows for transparency and builds trust between the brand and its customers.

Community Involvement:

Escarpe.it actively participates in community initiatives and collaborations, demonstrating its commitment to social responsibility. Whether through charity partnerships, support for local events, or eco-friendly practices, Escarpe.it strives to make a positive impact beyond its business operations.

Shipping and Costs:

Escarpe.it offers shipping services to various locations, both within Italy and internationally. While the company strives to deliver orders promptly, occasional delays may occur due to external factors. Shipping costs may vary depending on the delivery destination and selected shipping method. Escarpe.it provides customers with transparent information regarding shipping options and associated costs during the checkout process.

In conclusion, Escarpe.it stands as a reputable online retailer in the footwear industry, providing a wide selection of high-quality shoes for men, women, and children. With a user-friendly website, competitive pricing, excellent customer service, and a strong emphasis on product quality, Escarpe.it aims to offer a delightful shopping experience for its customers. By staying engaged with the community and continuously improving its services, Escarpe.it solidifies its position as a trusted and reliable destination for stylish footwear.