Users Voice for Eskimokids

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Eskimokids
Eskimokids Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 28 Mar 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1 2 4.8 1.4 4.9
Feb 2023 5 5 1 5 1.3 3
Mar 2023 5 5 5 5 5 5
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Detailed Eskimokids Review by

Introduction

Eskimokids.com is an online store that specializes in selling kids’ clothing, footwear, and accessories. The store’s main focus is on outdoor and winter clothing, with a range of collections that cater to children’s needs during colder months. Eskimokids.com is committed to providing quality products to its customers, while ensuring that their shopping experience is hassle-free and enjoyable.

Pros and Cons

Pros: - Wide range of products to choose from, including footwear, clothing, and accessories. - High-quality products that are designed to withstand colder weather conditions. - The website is user-friendly and easy to navigate. - Customers can enjoy free shipping on orders over $150. - The store offers a 14-day return policy on all purchases. Cons: - The website does not offer a loyalty program. - The prices are slightly higher compared to other online stores that offer winter clothing.

User Experience

Eskimokids.com offers a seamless shopping experience with its user-friendly interface, allowing customers to search for their required products easily. The store has a responsive design that is optimized for viewing on different devices. Navigation is intuitive, and product pages are well-organized with clear images and descriptions. Eskimokids.com also offers a comprehensive size chart for each product category, allowing parents to select the perfect fit for their children.

Pricing and Value for Money

Eskimokids.com’s products are priced slightly higher compared to similar online stores, reflecting the higher quality and durability of the products. However, customers can still enjoy good value for their money, and the free shipping on orders over $150 provides additional cost savings.

Alternatives

Some alternatives to Eskimokids.com include Well.ca and The North Face. Well.ca offers a wide range of winter clothing and accessories, while The North Face specializes in outdoor apparel and accessories. However, neither of these stores offers a specific focus on kids’ outdoor clothing and footwear.

Customer Service

Eskimokids.com provides excellent customer service, with a dedicated customer support team that is available to help customers with any questions they may have. The store offers a 14-day return policy on all purchases, and customers can contact customer support for assistance with returns or exchanges.

Product Quality and Selection

Eskimokids.com offers high-quality products that are designed to withstand harsh winter conditions. The store’s product selection includes a wide range of clothing and footwear, from jackets and pants to boots and mittens. The products are available in various sizes and colors, making it easy for parents to find the perfect fit for their children.

Website Usability

Eskimokids.com’s website is user-friendly, with clear navigation and easy-to-find products. The website is responsive and optimized for viewing on different devices. The store’s search function is intuitive, and the product pages are well-organized with clear images and descriptions.

Returns and Exchanges

Eskimokids.com offers a 14-day return policy on all purchases. Customers can initiate a return by contacting customer support, after which they will receive instructions on how to proceed with the return. The store offers free returns, making it easy for customers to send back products that do not meet their expectations.

Promotions and Discounts

Eskimokids.com occasionally offers promotions and discounts on its products, which are advertised on the store’s website and social media pages. Customers can also sign up for the store’s newsletter to receive updates on new products and promotions.

Reputation

Eskimokids.com has a good reputation among its customers for offering high-quality products and excellent customer service. The store has a strong social media presence and positive reviews on its website and other online platforms.

Payment Options

Eskimokids.com accepts various payment options, including major credit cards, PayPal, and Afterpay. The store’s checkout process is straightforward, and customers can select their preferred payment option during checkout.

Loyalty Programs

Eskimokids.com currently does not offer a loyalty program, although customers can enjoy free shipping on orders over $150.

Customer Reviews

Eskimokids.com has positive reviews on its website and other online platforms, with customers praising the quality and durability of the products, as well as the store’s excellent customer service.

Community Involvement

Eskimokids.com actively supports various charitable organizations, including the Red Cross and the Children’s Wish Foundation. The store also participates in various community events, including winter festivals and trade shows.

Shipping and Costs

Eskimokids.com offers free shipping on orders over $150, with orders usually shipped within 1-2 business days. The store also offers express shipping options for an additional fee. Shipping costs are calculated during checkout, and delivery times may vary depending on the customer’s location. Overall, Eskimokids.com offers high-quality products and excellent customer service, providing parents with peace of mind when shopping for their children’s cold-weather clothing needs. While the prices may be slightly higher compared to some alternatives, the store’s focus on kids’ outdoor clothing and footwear ensures that customers receive products that are designed specifically for this purpose, providing good value for their money.