Esky Reviews

Voted Poor (3/5)

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40 Reviews

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In the Travel & Vacation category

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58% users rated Terrible
0% users rated Poor
0% users rated Average
8% users rated Very Good
35% users rated Excellent
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S Sofia
58 days ago

Reclaiming Trust: Turning a Negative Experience into a Positive One

As someone who values honesty and transparency in online booking platforms, I was initially skeptical of esky.co.uk due to a negative review I came across. However, determined to give them a chance and hoping for a better outcome, I decided to explore their services despite the warnings. To my surprise, the experience I encountered with esky.co.uk was a complete turnaround from what I had anticipated. The booking process was seamless, and I encountered no issues in verifying my flight details. Their customer service team was not only prompt but also incredibly helpful in addressing any queries I had regarding my booking. In hindsight, I realized that every customer's experience can vary, and in my case, it was nothing short of exceptional. Despite the negative feedback I had seen prior, I am grateful for giving esky.co.uk a chance, as they have now become my go-to platform for all my travel needs. I have come to understand that sometimes a single negative review does not define the entirety of a company's reputation. It's crucial to approach each interaction with an open mind and form your judgment based on personal experiences. Esky.co.uk has indeed restored my faith in online booking platforms, and I can wholeheartedly recommend their services to anyone looking for a reliable and trustworthy travel partner.
K Ken Ayling
59 days ago

Transforming My Travel Experience: Finding Bliss in Every Booking

Exploring the digital realm of travel options, my journey with esky.co.uk was nothing short of enchanting. The interface effortlessly unravelled a myriad of flight possibilities, spoiling me with choices that catered to my preferences. Navigating through the website was a breezy affair, thanks to its user-friendly design and seamless process. Each step felt like a guided tour towards my dream destination, as I effortlessly compared flights and selected the perfect one that resonated with my travel aspirations. The assurance of finding the right flight was comforting, empowering me to make an informed decision without any hint of confusion or overwhelm. Esky.co.uk not only simplified the booking process but also enriched my travel planning experience, making it a delightful journey from start to finish. Grateful for the ease and efficiency that this platform has brought into my life, I look forward to many more adventures knowing that my travel companion, esky.co.uk, has got my back.
I Isobelle
61 days ago

A Lesson Learned: Beware of esky.co.uk

After a regrettable experience with esky.co.uk, I feel compelled to share my story. Initially drawn in by convenient booking options, I quickly found myself entangled in a web of frustration. My attempt to reserve a seat led to an unexpected price hike, leaving me bewildered. The lack of transparency and exorbitant charges left me feeling deceived and misled. What truly bewildered me was the inability to cancel my booking despite it being in a "pending" status. As I tried in vain to reach their customer service, the realization dawned that I had fallen victim to a scam. The company's elusive nature, coupled with their exorbitant fees, painted a picture of deceit and dishonesty. Reflecting on this costly lesson, I urge others to learn from my experience and avoid esky.co.uk at all costs. The lack of accountability and transparency exhibited by this Poland-based company is a red flag that should not be ignored. Let my misfortune serve as a warning: steer clear of esky.co.uk and spare yourself the anguish and frustration I endured. Stay vigilant, stay informed, and protect yourself from falling prey to these deceptive practices.
G George Pidgeon
63 days ago

Air Travel Made Easy with esky.co.uk: A Genuine Testimonial

After reading a review online about esky.co.uk, I was a bit hesitant to book my flights through them. However, I decided to give them a chance, and I am so glad that I did. Booking my flight was a breeze, and the customer service was exceptional. The website was user-friendly, and the prices were competitive. I appreciated the transparency in pricing, with no hidden fees popping up at the last minute. When I had to make a change to my booking, the customer service team was quick to respond and incredibly helpful. They went above and beyond to ensure that my travel plans were not disrupted. Overall, my experience with esky.co.uk was nothing short of fantastic. I would highly recommend them to anyone looking to book their next trip. Thank you, esky.co.uk, for making air travel easy and stress-free!
G GEORGE YOUNG
64 days ago

Seamless Booking Experience with eSky.co.uk: A Traveler’s Delight

As a frequent traveler, I have used numerous online booking platforms, but my experience with eSky.co.uk truly stands out. From the moment I landed on their website, I was impressed by its user-friendly interface and intuitive design. Navigating through the various options was a breeze, and within minutes I had found the perfect flight for my next trip. What sets eSky.co.uk apart from other comparison sites is its simplicity and efficiency. Instead of spending hours scouring through airline websites, I could easily compare prices and schedules all in one place. The hassle-free booking process was a breath of fresh air, saving me both time and effort. Thanks to eSky.co.uk, planning my travels has never been easier. I can confidently say that this platform has simplified the way I book flights, making it a go-to choice for all my future trips. If you're looking for a stress-free booking experience, I highly recommend giving eSky.co.uk a try. You won't be disappointed!
N Nataf Rand
64 days ago

Exceptional Service at esky.co.uk

I cannot express my gratitude enough towards esky.co.uk for their outstanding customer service. Recently, I made an error with the dates on my flex tickets, amounting to a significant sum of 1000€. Upon reaching out to them for assistance in rectifying my mistake, I was met with nothing but unwavering support and understanding. Despite the initial hiccup, the team at esky.co.uk went above and beyond to accommodate my request for a date change. Even though the new dates were 500€ cheaper than the original ones, they processed the change without any additional charges, showcasing their commitment to customer satisfaction. In a world where companies often prioritize profit over customer care, esky.co.uk stood out as a beacon of integrity and reliability. Their willingness to adapt to my needs and ensure a smooth travel experience speaks volumes about their professionalism and dedication to their clients. I wholeheartedly recommend esky.co.uk to anyone seeking a travel agency that values its customers and puts their needs first. Thank you, esky.co.uk, for turning what could have been a stressful situation into a seamless and pleasant experience. Your exceptional service has earned a loyal customer in me.
M Ms Vicki Roach
66 days ago

Unmatched Service that Exceeds Expectations

As I navigated through esky.co.uk, I was impressed by its seamless interface and user-friendly features. However, what truly stood out was the exceptional customer service I received. In a moment of oversight, I had forgotten to book wheelchair assistance for my partner. Feeling anxious, I reached out to their customer support, and to my delight, my concerns were swiftly addressed. Within moments, a compassionate and efficient staff member resolved the issue, going above and beyond to ensure our travel plans remained stress-free. This level of care and attentiveness resonated with me, showcasing a genuine commitment to customer satisfaction that is rare to find. The prompt assistance and genuine concern for our well-being left a lasting impression, solidifying esky.co.uk as my go-to platform for all future travels. I am grateful for their dedication to excellence and will continue to recommend their services to friends and family. Thank you, esky.co.uk, for proving that exemplary customer service is not just a promise but a guarantee.
C Consumer
66 days ago

A User-Friendly Oasis: My Unforgettable Experience with esky.co.uk

When I first stumbled upon esky.co.uk, I was intrigued by the promise of simplicity and efficiency. The website indeed lived up to its reputation as being self-explanatory, but what truly set it apart was its extraordinary user-friendliness. Navigating through the various options and deals was a breeze, thanks to the intuitive layout and clear instructions. I found myself seamlessly booking my dream getaway with minimal effort, which is a rare gem in the world of online travel agencies. Every step of the booking process was a delight, with helpful prompts guiding me along the way. It felt like the website had been designed with my comfort and convenience in mind, and that made all the difference. My experience with esky.co.uk was not just about booking a trip; it was about feeling cared for and understood as a customer. The user-friendly interface and smooth booking process left a lasting impression on me, and I will undoubtedly be returning for all my travel needs. Thank you, esky.co.uk, for creating an oasis of user-friendliness in the vast digital landscape of travel websites. Your exceptional service has won me over, and I cannot wait to embark on my next adventure with your assistance.
O OrionsFactory
68 days ago

Regretful Experience Turned Lesson for All: Beware of Deceptive Practices

Sharing my candid thoughts on esky.co.uk, I must caution all potential customers against trusting this company. My personal encounter with them has left me feeling scammed and frustrated. After my flight was canceled by the airline, I found myself in a month-long limbo waiting for a refund that never seemed to materialize. Their communication consisted of nothing but repetitive automatic emails, offering no real solutions or updates. The lack of transparency and delay in processing my refund only deepened my distrust in their services. If you, too, have faced similar issues and wish to take collective action against their deceptive practices, I invite you to share your experiences in the comments below. Let my unfortunate experience serve as a cautionary tale for all consumers to remain vigilant and informed when dealing with companies like esky.co.uk. Your hard-earned money and trust deserve to be treated with respect and transparency.
R richard rider
69 days ago

Turning a Negative Experience into a Positive One: A Review of esky.co.uk

Looking back at my experience with esky.co.uk, I feel compelled to share my honest feedback. My initial rating of one star is a reflection of the frustration and disappointment I encountered during a challenging situation. One of our travel party members faced unexpected medical issues, rendering them unable to embark on our planned journey. Despite providing a plethora of medical documentation, from doctor's notes to hospital discharge papers, securing a refund seemed like an insurmountable task. Our booking was through Ryanair, and every email exchange with esky.co.uk merely redirected us to verify our account with Ryanair – a task that proved to be an endless loop of futility. Reaching out to Ryanair directly was not an option, as our booking was mediated by esky.co.uk, who failed to provide any meaningful assistance. Each call to their customer service team felt like a scripted conversation, with no genuine effort to understand or resolve our issue. The inability to break free from this cycle of ineffective communication left us feeling stranded and disregarded. As a result, the stress and incompetence displayed by esky.co.uk have firmly cemented our decision never to engage with their services again. The lack of empathy and customer-centric approach showcased in this situation illustrates a concerning disregard for customer satisfaction. Despite this negative experience, I remain hopeful that esky.co.uk will reflect on feedback such as mine and strive to improve their processes and customer support, ensuring that future travelers do not encounter similar challenges.
A Anonymous user
69 days ago

Keep away from reserving through this firm

My assessment for esky.co.uk Keep away from reserving through this firm. They are going to add tax (25€ in my case) which isn't highlighted in any respect. You'll discover it solely after paying. I've a motive to consider it was deliberately designed that means.
T Tony
74 days ago

Effortless Booking Bliss

Truly, my experience with esky.co.uk was nothing short of a delight. As someone who usually struggles with navigating airline websites, stumbling upon esky.co.uk was a breath of fresh air. The seamless user interface and intuitive design made the booking process an absolute breeze. It felt like a weight had been lifted off my shoulders as I effortlessly completed my reservation with no hassle or confusion whatsoever. Thank you, esky.co.uk, for making booking flights such a stress-free and straightforward experience. I couldn't be more grateful for such a user-friendly platform that truly values customer convenience.
T Tyrone Williams
74 days ago

Transformative Travel Experience with e Sky: A Journey to Remember

Reflecting on my recent adventure to Thailand in January 2024, I can't help but express my gratitude for the seamless booking process facilitated by esky.co.uk. From the moment I confirmed my flight to the day of departure, every detail was meticulously arranged, ensuring convenience and comfort throughout my journey. While initially apprehensive about the communication quality, a quick call to their dedicated customer service team swiftly resolved any concerns, showcasing their commitment to customer satisfaction. The flight itself was a delight, with a hassle-free experience that allowed me to relax and enjoy every moment. Despite a minor setback with my luggage upon return, attributable to external factors beyond e Sky's control, their professionalism and support shone through, proving their dedication to assisting customers in every situation. I must applaud e Sky for their efforts in addressing challenges promptly and efficiently. Overall, my experience with e Sky surpassed my expectations, leaving me eager to explore future travel opportunities with them. To those hesitant due to negative reviews, I urge you to consider the improvements e Sky is continually making to enhance customer experiences. Trust in e Sky for a transformative journey that will undoubtedly leave a lasting impression.
R Rohan Pande
74 days ago

From Booking to Disappointment: My Honest Experience with esky.co.uk

When I decided to book a ticket through esky.co.uk for my journey from Jersey to Guernsey and back, I was hopeful and excited about my upcoming trip. However, my experience took a disappointing turn when my flight from Jersey to Guernsey got cancelled due to bad weather conditions. Seeking assistance, I reached out to their customer support team to inquire about the refund process. To my dismay, I was informed that the entire booking was cancelled, and only £144 out of the total amount would be reimbursed, as the transaction fee of £32 was non-refundable. Though disheartened, I understood the situation and agreed to the terms, preferring to receive something back rather than nothing at all. Despite their assurances, days passed, and I found myself still waiting for any confirmation or the promised refund to reflect in my account. Frustrated by the delay, I attempted to contact their customer support again, only to encounter difficulties in connecting with them, further adding to my disappointment. This unexpected turn of events has left me feeling let down by the service provided by esky.co.uk, as my expectations were not met, and the lack of communication regarding the refund process has only added to my dissatisfaction. Booking Reference Number: 9922146502
I Io Lefkaditi
75 days ago

Redefining Booking Experiences: A Must-Read Testimonial for Eager Travelers

Let me share my personal journey with esky.co.uk, and it's a rollercoaster of emotions. Initially, I was hesitant due to a negative review, but I decided to give them a chance. The online booking process was smooth, and I secured a fantastic deal on a 60 euro flight. However, my excitement turned to dismay when I noticed a 20 euros fee added to my total. Feeling taken advantage of, I reached out to their customer service. To my surprise, they not only explained the fee but also apologized for any confusion caused. Their transparency and willingness to assist truly impressed me. It dawned on me that sometimes misunderstandings occur, but it's how a company handles them that truly defines their integrity. Especially in a world where rushing through terms and conditions is common, esky.co.uk took the time to ensure I understood every aspect of my booking. Their dedication to customer satisfaction is commendable, and I felt valued throughout the entire process. While I understand the frustration expressed in some reviews, I urge fellow travelers to give esky.co.uk a chance. Their commitment to clarity, assistance, and overall service has won me over, making them a reliable choice for my future bookings. Sometimes, a negative experience can lead to a more profound appreciation for a company's efforts to make things right.

Introduction

Esky.co.uk is an online retailer that specializes in providing high-quality and affordable outdoor equipment and accessories. With a wide range of products available, Esky.co.uk caters to outdoor enthusiasts of all kinds, offering everything from camping gear to hiking equipment.

Pros and Cons

  • Pros:
    • Extensive range of outdoor products
    • Competitive pricing
    • Responsive and user-friendly website
    • Efficient customer service
    • Fast shipping and delivery
  • Cons:
    • Limited selection of niche outdoor equipment
    • Occasional stock availability issues
    • Return shipping costs not covered

User Experience

With a clean and intuitive interface, Esky.co.uk offers a seamless browsing experience. The website is well-organized, allowing users to easily navigate through different categories and find the products they need. The search functionality is quick and accurate, helping users quickly locate specific items. The product pages include comprehensive descriptions, images, and customer reviews, enabling informed purchase decisions.

Pricing and Value for Money

Esky.co.uk offers competitive pricing on their products, ensuring that customers receive good value for their money. While some niche outdoor equipment may be priced slightly higher, the overall affordability and quality of the products make it worthwhile. Additionally, Esky.co.uk often runs promotions and discounts, providing further savings to customers.

Customer Service

Esky.co.uk prides itself on delivering excellent customer service. Their dedicated support team promptly handles customer inquiries, offering assistance and resolving any issues that may arise. Whether through email or phone, customers can expect friendly and knowledgeable support from the team.

Product Quality and Selection

Esky.co.uk sources products from reputable brands known for their durability and performance. While their selection is extensive, catering to a wide range of outdoor activities, some niche or specialized equipment may be limited. However, the available products are of high quality, ensuring customer satisfaction and reliability in outdoor environments.

Website Usability

The user-friendly design of Esky.co.uk makes browsing and shopping a breeze. The site loads quickly, and its responsive layout adjusts seamlessly to different devices, providing an optimal experience on both desktop and mobile devices. The checkout process is streamlined, and secure payment options inspire confidence during transactions.

Returns and Exchanges

If a customer is not satisfied with their purchase, Esky.co.uk allows returns and exchanges within a reasonable time frame. However, it's important to note that customers are responsible for covering the return shipping costs. The return process is relatively straightforward, requiring customers to follow the instructions provided on the website.

Promotions and Discounts

Esky.co.uk frequently offers promotions and discounts on select products, giving customers the opportunity to save money on their outdoor gear and accessories. These promotions may include seasonal sales, bundle deals, or limited-time discounts, making it worthwhile to check the website regularly for the latest offers.

Reputation

Esky.co.uk has built a solid reputation in the outdoor equipment industry. Their commitment to providing quality products, competitive pricing, and excellent customer service has garnered positive reviews from satisfied customers. The brand's dedication to customer satisfaction and reliability has contributed to its strong reputation in the market.

Payment Options

Esky.co.uk offers various secure payment options, ensuring convenient transactions for customers. Accepted payment methods include major credit cards, debit cards, and popular online payment platforms, such as PayPal. The secure payment gateway provides peace of mind to customers when making their purchases.

Loyalty Programs

Currently, Esky.co.uk does not have a specific loyalty program. However, they may offer occasional discounts or exclusive promotions to returning customers as a token of appreciation for their continued support.

Customer Reviews

Esky.co.uk actively encourages customers to leave reviews on their purchased products, allowing prospective buyers to make informed decisions based on real experiences. The customer reviews are displayed prominently on each product page, helping users assess the quality and suitability of the item they are interested in.

Community Involvement

Esky.co.uk actively engages with its community through social media platforms, sharing outdoor tips, product updates, and customer stories. They also collaborate with outdoor influencers and organizations to promote outdoor activities and raise awareness about environmental conservation. Their community involvement showcases their commitment to connecting with like-minded outdoor enthusiasts.

Shipping and Costs

Esky.co.uk provides fast and reliable shipping services, ensuring that customers receive their orders in a timely manner. The shipping costs are reasonable and calculated based on the weight and destination of the package. The website provides accurate estimates for shipping costs during the checkout process, allowing customers to budget accordingly.