Esse Reviews

Voted Average (3/5)

62 Votes

62 Reviews

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Introduction

Essé is an India-based beauty and skincare brand that focuses on providing natural and sustainable products. With a strong commitment to ethical practices and high-quality ingredients, Essé has gained a reputation for being a trustworthy and reliable brand in the beauty industry.

Pros and Cons

• Pros:

1. Use of natural and sustainable ingredients
2. Ethically sourced products
3. Wide range of skincare products
4. Effective results
5. Transparent and informative website

1. Relatively higher prices compared to competitors
2. Limited availability offline
3. Product selection may be overwhelming for some

User Experience

Overall, Essé provides a seamless user experience. The website is user-friendly and provides detailed information about each product, including ingredients, usage instructions, and customer reviews. The brand also prioritizes customer engagement, offering skincare consultations and personalized recommendations, enhancing the overall user experience.

Pricing and Value for Money

Essé products are priced in the mid to high range compared to other beauty brands. While the prices may seem higher, they align with the brand's commitment to using premium, natural ingredients and sustainable practices. Customers can expect value for money in terms of the quality and effectiveness of the products.

Customer Service

Essé excels in customer service. The brand is responsive to customer queries and concerns, both online and offline. Their knowledgeable and friendly customer support team ensures that customers receive the assistance they need promptly. Essé also offers hassle-free returns and exchanges for unsatisfied customers.

Product Quality and Selection

Essé's product quality is exceptional. The brand takes pride in using natural and organic ingredients, avoiding harmful chemicals. Each product undergoes rigorous testing to ensure safety and effectiveness. Furthermore, Essé offers a wide selection of skincare products, catering to various skin concerns and types.

Website Usability

Essé's website is well-designed and easy to navigate. The layout is clean, and the information is well-organized. Customers can easily find product details, ingredients, and usage instructions. The website also provides helpful blogs and articles to educate customers about skincare concerns and solutions.

Returns and Exchanges

Essé has a customer-friendly returns and exchange policy. If customers are not satisfied with their purchase, they can return the product within a specified timeframe for a full refund or exchange. The brand ensures a hassle-free process, allowing customers to shop with confidence.

Promotions and Discounts

Essé occasionally offers promotions and discounts, primarily through their website and social media channels. These promotional offers give customers an opportunity to try out their desired products at a discounted price, making it more affordable for budget-conscious shoppers.

Reputation

Essé has built a strong reputation in the beauty industry due to its commitment to providing high-quality, natural products. The brand's ethical and sustainable practices have also contributed to its positive reputation among environmentally conscious customers. Essé has garnered numerous positive reviews and testimonials from satisfied customers.

Payment Options

Essé provides multiple payment options to accommodate different customer preferences. Customers can make purchases using credit/debit cards, net banking, and mobile wallets. The brand also ensures secure online transactions to protect customer information.

Loyalty Programs

Currently, Essé does not have a dedicated loyalty program. However, the brand occasionally offers exclusive perks and discounts to their regular customers as a sign of appreciation for their continued support.

Customer Reviews

Customer reviews of Essé products are overwhelmingly positive. Customers praise the brand for its effectiveness and use of natural ingredients. The reviews highlight visible improvements in skin texture, radiance, and reduced skin concerns. The brand's customer-centric approach is also mentioned frequently, with customers appreciating the level of service provided.

Community Involvement

Essé actively participates in community involvement initiatives. The brand supports various social causes, including environmental conservation and women empowerment. Essé's commitment to sustainability is reflected in its sourcing practices and partnerships with organizations working towards preserving the environment.

Shipping and Costs

Essé offers reliable and prompt shipping services across India. The brand ensures that products are securely packaged and dispatched in a timely manner. Shipping costs vary depending on the order value and delivery location. However, Essé occasionally offers free shipping promotions, which customers can take advantage of.