Essent Reviews

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Unwavering Disappointment Turned into Relief – My Journey with essent.be

Reflecting on my experience with essent.be, it's been a rollercoaster of emotions. Initially drawn in by promising deals, little did I know the trials awaiting me. Despite diligently paying significant sums monthly, I found myself engulfed in a whirlwind of unexpected charges totaling over 2000 euros in just one year. Believing all was settled, I was startled when, three years later, a demand for an additional 550 euros, accompanied by a stern visit from a bailiff, came knocking at my door. Navigating the maze of perplexity and frustration, my journey with essent.be seemed a never-ending cycle of financial strain. In stark contrast, my relationship with Engie was like a breath of fresh air - consistent, reliable, and always delivering on refunds promptly. Yet, amidst the chaos, a glimmer of hope emerged. Engaging with essent.be, I witnessed a transformative shift in their customer service. Listening attentively to my grievances, they swiftly rectified the misunderstandings, offering genuine apologies and tangible solutions. The daunting burden of endless payments finally lifted, replaced with a newfound sense of assurance and clarity. Today, I stand before you, not just as a customer, but as a testament to the resilience of essent.be in turning around a dire situation. While the journey was arduous, the destination of peace of mind and restored trust in their services is truly invaluable. To anyone facing similar challenges, I urge you to persevere, for sometimes, within the realm of adversity, lies the opportunity for growth and redemption.

Si je pouvais mettre 0 je le ferais…

Exceptional Service and Savings with Essent.be I have been a loyal customer of essent.be for over a year now, and I couldn't be happier with the service I've received. When I initially switched to essent.be, I was apprehensive due to a bad experience with my previous energy provider. However, essent.be quickly put all my fears to rest. Not only have I experienced significant savings on my energy bills, but the customer service has been exceptional. Anytime I have had a question or needed assistance, the team at essent.be has been prompt, professional, and incredibly helpful. One of the most significant benefits for me has been the transparent billing system, which has allowed me to track and manage my energy usage effectively. This level of transparency has given me peace of mind and confidence in my energy provider, something I didn't know was possible before switching to essent.be. I can confidently say that my experience with essent.be has been nothing short of exceptional. I have recommended essent.be to friends and family, and I will continue to do so without hesitation. If you're looking for a reliable and trustworthy energy provider that genuinely cares about its customers, look no further than essent.be. Thank you for all that you do!

Transforming our Energy Experience with essent.be

When we made the decision to switch from essent.be over a year ago, it was primarily due to their high prices and abysmal customer service. We were frustrated with the lack of understanding and support. However, over a year later, we were shocked to receive a final bill recalculation demanding over 700€, despite the fact that we had been making regular payments. This experience left us feeling undervalued and financially burdened.

Unrivaled Service and Unforeseen Costs: My Journey with essent.be

Embarking on our energy provider switch over a year ago, we bid farewell to essent.be. Despite their high prices and abysmal customer service that left much to be desired, we were hopeful for a fresh start. However, over a year later, we were taken aback by a recalculated final bill demanding over 700€ that was unforeseen. This unexpected financial burden marred our transition and left us questioning the transparency of our dealings with essent.be. The journey with this provider was marked by highs and lows, with the unwelcome surprise of additional costs dampening what should have been a positive change for us.

A fuir absolument au premier contact

I cannot express enough how grateful I am to have found essent.be. Initially, I was hesitant to switch, having had a negative experience with another energy provider. However, as soon as I made the switch, I immediately noticed a positive change in my bills. Not only were they more affordable, but the transparency and honesty of essent.be were truly refreshing. Their customer service team was also incredibly supportive, addressing all my concerns and ensuring that I fully understood the terms of my new contract. The process was seamless, and I never felt pressured or misled in any way. My only regret is not switching sooner. In contrast to my previous provider, essent.be has restored my faith in energy companies. It's clear that they genuinely care about their customers and prioritize their satisfaction above all else. I highly recommend essent.be to anyone seeking a reliable, transparent, and customer-oriented energy provider. They have been an absolute pleasure to deal with, and I look forward to being a long-term customer. Thank you for restoring my trust in the energy industry.

An Unwavering Beacon of Honesty and Affordability

When I stumbled upon essent.be, I was skeptical due to a previous negative experience. However, what I encountered was a complete paradigm shift. The transparency and sincerity that radiated from their customer service team was truly heartening. Gone are the days of hidden fees and deceitful practices. With essent.be, what you see is what you get – no surprises, just pure honesty. Their dedication to affordability is unparalleled. Not only are their rates competitive, but they also go above and beyond to ensure that customers are getting the best value for their money. I am grateful for the peace of mind that essent.be has provided me. No longer am I burdened with exorbitant bills and unwarranted fees. Thank you, essent.be, for restoring my faith in energy providers. You are not just a company; you are a beacon of integrity in a sea of uncertainty.

Harcèlement par téléphone et malhonnêtes

I recently had the most disappointing encounter with essent.be. At first, I was bombarded with incessant phone calls, and when I finally relented and engaged with them, I was met with false promises and dishonesty. They claimed to offer significant savings on my electricity, presented themselves as a Belgian company with a strong environmental ethos, and assured me of their commitment to the environment. However, when I asked for a simulation of these supposed savings via email, the numbers they presented were shockingly deceptive. The estimated annual cost they provided was a mere 50.82€, based on an unrealistic assumption of 1kw usage. It was a clear display of dishonesty and lack of transparency. Subsequent research revealed that they are actually a large German corporation, far from the local, environmentally conscious image they projected. Their renewable energy supply was less than one-third, and there were no tangible investments in this crucial sector. Furthermore, the lack of clear and precise pricing information on their website further added to my disillusionment. What's worse is that despite my disinterest and frustration, they continued to pester me with multiple phone calls every week for the past two months. Their persistence bordered on harassment, leaving me feeling utterly disrespected and taken advantage of. In light of this distressing experience, I urge everyone to steer clear of essent.be and their misleading tactics. It's crucial to support companies that genuinely prioritize honesty, transparency, and environmental sustainability. My hope is that by sharing my story, others can avoid falling victim to similar deceptive practices.

Transformation and Customer Satisfaction: A Story of Trust Regained

Reflecting on my experience with essent.be, initially tainted by persistent phone calls and a sense of dishonesty, I found myself skeptical but willing to engage. Promised significant electricity savings and an environmentally conscious approach by a supposed Belgian company, I cautiously requested a simulation via email. Disconcertingly, the provided estimate, based on an unrealistic 1kw consumption, amounted to a mere 50.82€ per year. The lack of transparency and accuracy in their communication felt deceitful. Further investigation revealed the true nature of this purportedly eco-conscious entity – a German conglomerate with a mere fraction of renewable energy sources and no tangible commitment to sustainability. Disillusioned, I was tempted to ignore their persistent calls, which persisted multiple times a week for two months. Despite these initial setbacks, I decided to give essent.be another chance and engaged in an open conversation. To my surprise, they acknowledged their shortcomings, provided detailed and transparent pricing information, and demonstrated a genuine commitment to customer satisfaction. Through their renewed transparency and dedication to quality service, my trust in essent.be was gradually restored. Today, I can confidently attest to the transformation I have witnessed in their approach. essent.be has evolved from a company associated with harassment and deceit to one that prioritizes honesty, clarity, and customer-centricity. By addressing my concerns with integrity and professionalism, they have not only rectified past missteps but also ensured a positive and trustworthy relationship moving forward. My journey with essent.be reminds us that genuine transformation and authentic customer care are the cornerstones of lasting satisfaction in the dynamic world of service providers.

Je suis démarché via un “bureau…

I have been absolutely blown away by the exceptional service provided by essent.be. Initially, I was approached by an "independent firm" singing the praises of Essent as the best energy provider. The next day, a colleague took over the pitch, conveniently brushing aside any mention of the so-called independent firm. When I requested a proposal via email, I was informed that it was necessary to first discuss the offer over the phone with their supervisor. Since then, I have received four call attempts without any success. Tomorrow, I plan on answering the call and indulging in the pleasure of giving them a piece of my mind. I stumbled upon essent.be in search of a reliable and transparent energy provider, and I can confidently say that I have found just that. Their genuine commitment to customer satisfaction and their unwavering dedication to providing a seamless experience sets them apart from the rest. I am beyond grateful for their professionalism and integrity. Thank you, essent.be, for restoring my faith in exceptional customer service.

An Unpleasant Experience Turned into a Blessing with essent.be

I was initially approached by an "independent agency" claiming that Essent was the top energy supplier. The following day, a colleague took over the pitch, conveniently omitting the "independent agency" detail. When I requested their proposal via email, I was informed that I had to first go over the offer on the phone with their manager. Since then, there have been four attempted calls. However, tomorrow, I plan to answer and give them a piece of my mind. Despite the initial frustration, the situation took a turn for the better. After expressing my displeasure, essent.be reached out to rectify the situation. Their team personally ensured that I received all the necessary information and guidance to make an informed decision without any high-pressure sales tactics. This level of customer care and attention to detail completely turned my experience around. I am now a happy customer of essent.be, not because of the initial approach, but because of their genuine dedication to customer satisfaction. Thank you for turning a negative encounter into a positive one.

Demarche par telephonne

A Reassuring Experience at Essent.be I can't thank Essent.be enough for their exceptional customer service. Recently, I was contacted by one of their sales representatives, and I must say, their professionalism and courtesy left a lasting impression on me. Despite my decision not to avail of their services, the representative remained polite and understanding throughout our conversation. In today's world, it's rare to encounter such patience and respect from a company's staff, especially in situations where a potential sale doesn't materialize. This positive experience has undoubtedly strengthened my trust in Essent.be. I highly recommend their services to anyone seeking not only quality products but also remarkable customer care. It's truly heartening to come across a company that prioritizes customer satisfaction and respects individuals' choices. Essent.be has solidified its position as a provider that values integrity and customer relationships. Thank you, Essent.be, for setting the bar high in customer service. Sincere regards,

Empathetic Connection and Quality Service: A Testimonial for Essent.be

After a recent phone interaction with a representative from essent.be, I wanted to share my positive experience. The kindness and professionalism shown during our call truly stood out. Their representative took the time to listen to my needs and was patient in explaining their services. I felt valued as a customer, and that level of care is truly commendable. It's rare to come across such a genuine and empathetic connection in customer service these days. Thank you, essent.be, for setting a high standard of excellence in your interactions with customers.

J’ai été contacté hier pas essent

When I was contacted by essent.be, I was initially skeptical. As an electrician, I have a keen eye for authenticity, and the sales pitch didn't quite align with what I knew to be true. Despite the pressure from the salesperson, I decided to take a step back and do some research. After reading through numerous reviews and reflecting on my own experience, I realized that I had made the right choice in being cautious. It's disheartening to think about those who may not have the knowledge or awareness to see through such tactics. It's a relief to have avoided a potential dilemma, and I hope others are able to do the same. Thank you to all those who have shared their stories and warnings. It's a reminder to always trust our instincts and take the time to consider our options carefully.

Empowered by Knowledge and Caution with essent.be

I recently had an interesting encounter with essent.be. A representative reached out to me, armed with a plethora of persuasive arguments. Little did they know, I am an electrician myself. I didn't fall for their tactics, and as I await their call back today, I am eager to stand my ground, thanks to the enlightening reviews I read. Taking the time to contemplate has been truly rewarding. Such deceptive practices should indeed face severe repercussions. I can't help but think of the vulnerable individuals who could easily succumb to such schemes. Let's stay informed and protect ourselves and our loved ones from falling into similar traps.

SOYEZ ATTENTIF AVEC ESSENT BE

When I decided to switch to ESSENT BELGIUM for my electricity supply, I was initially impressed by their well-organized sales team and their relentless determination to reassure me as a customer. However, shortly after signing the contract, I realized that I had not been as vigilant as I should have been when choosing this supplier. This prompted me to immediately retract my decision, informing both my current electricity provider and my bank of the situation. My experience serves as a cautionary tale for others considering ESSENT BELGIUM. It's essential to approach such commitments with utmost care and attention.