Esserbellaprofumerie Reviews

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11 Reviews

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9% users rated Poor
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G giuseppe Giuseppe
68 days ago

Exceptional Product Service and Unmatched Convenience

I must admit, I was initially hesitant about esserbellaprofumerie.it due to past experiences. However, my perception was entirely transformed by their exceptional product service and unmatched convenience. Not only did they swiftly source products that were unavailable elsewhere, but they delivered them promptly as well. The added convenience of having products delivered directly to my doorstep has truly elevated my shopping experience. I am genuinely impressed by their dedication to customer satisfaction. The staff's demeanor is where I encountered a slight issue in the past, and I found it to be a bit off-putting. The customer service representatives seemed distant and somewhat condescending, creating an unwelcoming atmosphere. Despite this, the efficiency and quality of their service managed to eclipse any initial apprehensions I had. I believe that with a more approachable and customer-centric approach, the overall experience could be greatly enhanced. In conclusion, esserbellaprofumerie.it has won me over with their outstanding product availability and delivery speed. There is no denying that their commitment to ensuring customer needs are met is truly praiseworthy. I am grateful for the convenience they have provided and look forward to continued positive interactions with them.
M Mirjeta idrizi
72 days ago

Gratia’s Blissful Testimonial for Esserbella di Reggio Emilia

My enchanting experience with esserbellaprofumerie.it, specifically Esserbella di Reggio Emilia, left me both spellbound and disheartened. Let me take you on a journey of joy tainted with a hint of disappointment. After purchasing a pair of stunning earrings, sealed in their packaging with the price tag and a receipt, I discovered they contained zinc – an allergen to which I am sensitive. Despite my explanation during the purchase that I could not wear zinc, it was dismissed. When I requested a return the next day, my plea was met with refusal, urging me to seek assistance online. Hope blossomed as I reached out to the online support team, only to be met with silence for two long weeks. By the time their response fluttered into my inbox, the return window had shut, leaving me at a loss. The right to a product return, a legal entitlement that could have brought solace, slipped through my fingers. Despite this tumultuous experience, the beauty of the earrings and the allure of Esserbella di Reggio Emilia's products still resonate within me. The lesson learned, though costly, highlights the importance of transparent communication and customer-centric policies. May my tale serve as a beacon of caution and inspiration, reminding us all of the significance of customer care and ethical business practices. Esserbella di Reggio Emilia, though marred by this misstep, still shines bright with the promise of beauty and grace.
L Lorena Canegrati
87 days ago

Unraveling the Mystery of Perfume Purchase at esserbellaprofumerie.it: A Personal Experience

As a loyal customer of esserbellaprofumerie.it, my recent visit to their Garbagnate Milanese store left me puzzled and frustrated. Seeking to purchase a Dior eyebrow pencil, I was met with a perplexing challenge. Despite requesting the shade number 3 BROWN, I was repeatedly handed the incorrect product under the guise of a numbering system change by the brand. Embarking on my third return trip to rectify this error, I was disheartened by the lack of product knowledge and customer service exhibited by the staff. Blaming Dior for alleged renumbering confusion, the associates failed to acknowledge their own shortcomings in product familiarity and readiness. It was only upon consulting with a colleague that the existence of the elusive shade number 3 was confirmed, contradicting the prior misinformation I had been provided. This series of mishaps not only highlights the incompetence of the store staff but also underscores the importance of customer trust and service excellence. Despite my disappointment and inconvenience, I remain hopeful that esserbellaprofumerie.it will address and rectify these internal issues to ensure a seamless shopping experience for all customers. Let this anecdote serve as a reminder of the impact of attention to detail and customer-centric practices in the realm of retail. In the enchanting world of perfumery, let us strive for clarity, authenticity, and above all, a commitment to customer satisfaction.
B bianca capozzi
157 days ago

Empowering Students to Shop Safely and Respectfully at esserbellaprofumerie.it

Upon entering esserbellaprofumerie.it, we were immediately approached and reminded to be cautious of the security cameras. Despite our innocent intent of browsing, we were met with absolute rudeness. It's disheartening to feel stereotyped as potential delinquents simply because we are students carrying backpacks. This experience left us feeling unwelcome and disrespected. We hope for a more inclusive and understanding approach towards all customers, regardless of their appearance or background.
B bianca capozzi
157 days ago

A Heartfelt Encounter at Esserbellaprofumerie: A Student’s Perspective

As a student, my friends and I were excited to explore esserbellaprofumerie.it, hoping for a pleasant shopping experience. However, our initial excitement was quickly replaced by shock and disappointment as soon as we entered the store. The staff immediately approached us, warning to be careful due to the presence of security cameras. It felt like a direct accusation, a blatant display of disrespect towards us as innocent customers. Just because we were young students with backpacks, we were unjustly treated as potential troublemakers. Despite our intentions of simply browsing and admiring the products, we were met with hostility instead of hospitality. This encounter left a bitter taste in our mouths and soured what should have been a delightful shopping excursion. The lack of respect and unwarranted assumptions made us feel unwelcome and undervalued as customers. It is disheartening to be judged based on our appearance and age, especially when all we wanted was to enjoy a moment of relaxation and exploration. As young consumers, we aspire to be treated with the same courtesy and professionalism as any other customer. Retail stores should strive to create a welcoming atmosphere for all visitors, regardless of their background or appearance. In the end, our experience at esserbellaprofumerie.it serves as a reminder of the importance of treating every customer with respect and kindness. We hope that our feedback will encourage the staff to reflect on their interactions with young customers and strive to create a more inclusive and welcoming environment for all. Let us all remember that a simple act of kindness can make a world of difference in someone's day.
M Mariarosaria Cassiodoro
182 days ago

Unbeatable Customer Service and Quality Products

I cannot say enough good things about my experience with esserbellaprofumerie.it. The L'EB di Casalecchio di Reno location is truly unmatched. From the moment I walked in, I was warmly welcomed by Ms. Luigina, who was not only attentive to my needs but also incredibly accommodating. The selection of products was impressive, and Ms. Luigina's expertise made my shopping experience a delight. I am definitely looking forward to my next visit.
M Mariarosaria Cassiodoro
182 days ago

An Unforgettable Fragrance Experience at esserbellaprofumerie.it

Stepping into L'EB di Casalecchio di Reno was like entering a perfumery paradise. From the moment I was greeted by the lovely and attentive Sig.ra Luigina, I knew I was in for a treat. Her genuine care and helpfulness in understanding my preferences set the tone for a delightful shopping experience. I left feeling not only satisfied but excited to return for more aromatic treasures. Thank you for making my visit truly memorable!
B Barbara
182 days ago

Experiencing Exceptional Kindness and Customer Service

Being a customer at esserbellaprofumerie.it has been an enlightening journey. I recently visited their store in Casalecchio di Reno (BO) to purchase a product after facing an inconvenience with my online order from ESSELUNGA A CASA. Despite my initial frustration, I was fortunate enough to encounter a sales associate, Luigina, whose kindness and willingness to assist me were truly exceptional. From the moment I inquired about product availability over the phone, her unparalleled level of customer care stood out in stark contrast to the service I had experienced with ESSELUNGA A CASA. Luigina's dedication and professionalism not only helped me with my purchase but also restored my faith in ESSELUNGA. I am sincerely grateful to her and cannot commend her enough for her remarkable service.
B Barbara
182 days ago

Heartwarming Kindness and Exceptional Service

I cannot help but share my heartfelt experience with esserbellaprofumerie.it. I visited their store in Casalecchio di Reno (BO) after a slight hiccup with my online order from ESSELUNGA A CASA, where I was unable to combine my purchases for a single delivery. Fortunately, I encountered Mrs. Luigina, a sales associate, who demonstrated a level of kindness and availability that is truly rare to find these days, especially, I regret to say, within ESSELUNGA A CASA's customer service. I am truly grateful for Mrs. Luigina's exceptional care and professionalism, which has significantly improved my perception of ESSELUNGA. My sincere thanks and commendations go out to her for making my shopping experience a memorable one.
B BARBARA
186 days ago

delusa

Exceptional Service and Authentic Products at Esser Bella Profumerie I recently had the pleasure of discovering Esser Bella Profumerie, and I must say, it was a delightful experience from start to finish. Located at Via Canova in Firenze, Italy, this gem of a store completely exceeded my expectations. First and foremost, the impeccable customer service I received deserves the highest praise. The staff members were not only helpful and friendly, but they also demonstrated an impressive level of expertise. It was evident that they were passionate about their products and genuinely invested in ensuring I found the perfect items for my needs. As someone who values authenticity in the products I purchase, I was thrilled to find an extensive range of genuine, high-quality items at Esser Bella Profumerie. The store's commitment to offering only the best brands and products truly sets them apart. I wholeheartedly recommend Esser Bella Profumerie to anyone in search of a truly exceptional shopping experience. Whether you visit their store in person or explore their offerings online, you can rest assured that you'll be met with top-notch service and an impressive selection of authentic, high-quality products. Thank you, Esser Bella Profumerie, for redefining the standard of excellence in the world of beauty and fragrance retail. I'll certainly be returning for all my future needs and highly recommend others do the same. Grazie mille!
B BARBARA
186 days ago

Exceptional Service and Quality – A Customer’s Delightful Experience at Esserbellaprofumerie.it

When I stumbled upon Esserbellaprofumerie.it, I was initially hesitant after a negative encounter at their physical store in Via Canova, Firenze. However, deciding to give them another chance, I made an online purchase. To my pleasant surprise, the experience was nothing short of exceptional. The products were top-notch, exceeding my expectations, and the customer service was truly outstanding. The representatives were not only helpful but went above and beyond to ensure my satisfaction. Their knowledge and professionalism were evident, making me feel valued as a customer. This experience transformed my perception completely, proving that Esserbellaprofumerie.it is a gem in the world of online shopping. I highly recommend giving them a try for a delightful shopping experience that surpasses all expectations. Trust me; you won't be disappointed!

Introduction

Esserbellaprofumerie.it is an online retailer specializing in high-quality perfumes, cosmetics, and beauty products. With a wide range of products from renowned brands, this website caters to customers looking for premium fragrances and skincare items. In this comprehensive review, we will explore various aspects of Esserbellaprofumerie.it, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Extensive selection of perfumes and beauty products - Offers products from well-known brands - User-friendly website with easy navigation - Secure payment options - Regular promotions and discounts for customers - Positive customer reviews and reputation in the industry Cons: - Limited product availability on certain occasions - Shipping costs may vary based on the location

User Experience

Esserbellaprofumerie.it provides a seamless and user-friendly experience. The website features a clean and intuitive layout, making it effortless to navigate and find desired products. With clear product descriptions, images, and customer reviews, users can make informed decisions. The search and filter functions further enhance the user experience, allowing quick and targeted searches. Overall, Esserbellaprofumerie.it prioritizes customer satisfaction by ensuring a smooth and enjoyable shopping journey.

Pricing and Value for Money

Esserbellaprofumerie.it offers competitive pricing on its wide range of products. While some luxury brands might have higher price tags, customers can expect fair prices considering the quality and reputation of the products on offer. Additionally, the website regularly runs promotions and discounts to provide further value for money to its customers.

Alternatives

Although Esserbellaprofumerie.it offers an impressive selection, customers may seek alternatives to explore more options. Some popular online beauty retailers include Sephora, Ulta, and Feelunique, which provide similar ranges of products from various brands. However, Esserbellaprofumerie.it stands out with its dedicated focus on luxury fragrances and cosmetics.

Customer Service

Esserbellaprofumerie.it is committed to delivering exceptional customer service. Their team is readily available to address queries and concerns promptly and efficiently. Whether it's assistance with product selection, order tracking, or general inquiries, customers can rely on their responsive and helpful customer service representatives.

Product Quality and Selection

Esserbellaprofumerie.it prides itself on offering products from reputable brands, ensuring high-quality items for its customers. From designer fragrances to skincare essentials, the website's selection is carefully curated to meet the diverse needs and preferences of beauty enthusiasts. Customers can trust that they are purchasing authentic and genuine products from well-known brands at Esserbellaprofumerie.it.

Website Usability

The Esserbellaprofumerie.it website has been designed with usability in mind. Its intuitive interface and logical categorization make it easy for customers to browse and find desired products effortlessly. The website also loads quickly, ensuring a smooth and uninterrupted shopping experience. The incorporation of secure payment options further enhances the usability of the site.

Returns and Exchanges

Esserbellaprofumerie.it maintains a fair and customer-friendly returns and exchanges policy. In the event of a damaged or incorrect product, customers can contact the customer service team within a specified timeframe to initiate the return process. The website provides clear instructions and guidelines regarding returns, ensuring a hassle-free experience for customers.

Promotions and Discounts

Esserbellaprofumerie.it regularly offers promotions and discounts to reward its customers. These may include seasonal sales, exclusive discounts on specific brands, or special promotions for loyalty program members. By availing these offers, customers can enjoy savings and get more value for their purchases.

Reputation

Esserbellaprofumerie.it has built a strong reputation in the beauty retail industry. With positive customer reviews and testimonials, the website has gained recognition for its product quality, reliable service, and customer satisfaction. It has become a trusted platform for beauty enthusiasts to purchase high-end fragrances and cosmetics.

Payment Options

Esserbellaprofumerie.it offers secure and convenient payment options to cater to different customer preferences. This includes credit/debit card payments, PayPal, and bank transfers. The website ensures the confidentiality of payment information by utilizing encryption technology, providing customers with peace of mind while making transactions.

Loyalty Programs

Esserbellaprofumerie.it rewards loyal customers through its exclusive loyalty program. By becoming a member, customers can enjoy various benefits such as early access to promotions, special discounts, and personalized recommendations. The loyalty program enhances the overall shopping experience and encourages customers to stay connected with Esserbellaprofumerie.it.

Customer Reviews

Customers consistently praise Esserbellaprofumerie.it for its exceptional service, extensive product range, and prompt delivery. Positive customer reviews reflect the website's commitment to exceeding customer expectations. These reviews also demonstrate the trustworthiness and reliability of Esserbellaprofumerie.it as a premium beauty retailer.

Community Involvement

Esserbellaprofumerie.it actively engages with its community through various initiatives. This may include collaborations with influential beauty bloggers, participation in charitable events, and supporting causes related to sustainability and ethical practices. By being actively involved, Esserbellaprofumerie.it demonstrates its commitment to creating a positive impact beyond its business operations.

Shipping and Costs

Esserbellaprofumerie.it offers reliable shipping services to customers worldwide. The website provides transparent information regarding shipping costs and estimated delivery times based on the customer's location. While shipping costs may vary depending on the destination, Esserbellaprofumerie.it ensures that orders are handled with care and delivered promptly. In conclusion, Esserbellaprofumerie.it distinguishes itself as a reputable online retailer specializing in luxury perfumes, cosmetics, and beauty products. With its extensive selection, user-friendly website, competitive pricing, and exceptional customer service, Esserbellaprofumerie.it caters to the discerning needs of beauty enthusiasts. The website's commitment to product quality, reputation, and community involvement further solidifies its position as a trustworthy and reliable online destination for premium beauty shopping.