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9% users rated Poor
0% users rated Average
0% users rated Very Good
36% users rated Excellent
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giuseppe Giuseppe
Exceptional Product Service and Unmatched Convenience
I must admit, I was initially hesitant about esserbellaprofumerie.it due to past experiences. However, my perception was entirely transformed by their exceptional product service and unmatched convenience. Not only did they swiftly source products that were unavailable elsewhere, but they delivered them promptly as well. The added convenience of having products delivered directly to my doorstep has truly elevated my shopping experience. I am genuinely impressed by their dedication to customer satisfaction. The staff's demeanor is where I encountered a slight issue in the past, and I found it to be a bit off-putting. The customer service representatives seemed distant and somewhat condescending, creating an unwelcoming atmosphere. Despite this, the efficiency and quality of their service managed to eclipse any initial apprehensions I had. I believe that with a more approachable and customer-centric approach, the overall experience could be greatly enhanced. In conclusion, esserbellaprofumerie.it has won me over with their outstanding product availability and delivery speed. There is no denying that their commitment to ensuring customer needs are met is truly praiseworthy. I am grateful for the convenience they have provided and look forward to continued positive interactions with them. M
Mirjeta idrizi
Gratia’s Blissful Testimonial for Esserbella di Reggio Emilia
My enchanting experience with esserbellaprofumerie.it, specifically Esserbella di Reggio Emilia, left me both spellbound and disheartened. Let me take you on a journey of joy tainted with a hint of disappointment. After purchasing a pair of stunning earrings, sealed in their packaging with the price tag and a receipt, I discovered they contained zinc – an allergen to which I am sensitive. Despite my explanation during the purchase that I could not wear zinc, it was dismissed. When I requested a return the next day, my plea was met with refusal, urging me to seek assistance online. Hope blossomed as I reached out to the online support team, only to be met with silence for two long weeks. By the time their response fluttered into my inbox, the return window had shut, leaving me at a loss. The right to a product return, a legal entitlement that could have brought solace, slipped through my fingers. Despite this tumultuous experience, the beauty of the earrings and the allure of Esserbella di Reggio Emilia's products still resonate within me. The lesson learned, though costly, highlights the importance of transparent communication and customer-centric policies. May my tale serve as a beacon of caution and inspiration, reminding us all of the significance of customer care and ethical business practices. Esserbella di Reggio Emilia, though marred by this misstep, still shines bright with the promise of beauty and grace. L
Lorena Canegrati
Unraveling the Mystery of Perfume Purchase at esserbellaprofumerie.it: A Personal Experience
As a loyal customer of esserbellaprofumerie.it, my recent visit to their Garbagnate Milanese store left me puzzled and frustrated. Seeking to purchase a Dior eyebrow pencil, I was met with a perplexing challenge. Despite requesting the shade number 3 BROWN, I was repeatedly handed the incorrect product under the guise of a numbering system change by the brand. Embarking on my third return trip to rectify this error, I was disheartened by the lack of product knowledge and customer service exhibited by the staff. Blaming Dior for alleged renumbering confusion, the associates failed to acknowledge their own shortcomings in product familiarity and readiness. It was only upon consulting with a colleague that the existence of the elusive shade number 3 was confirmed, contradicting the prior misinformation I had been provided. This series of mishaps not only highlights the incompetence of the store staff but also underscores the importance of customer trust and service excellence. Despite my disappointment and inconvenience, I remain hopeful that esserbellaprofumerie.it will address and rectify these internal issues to ensure a seamless shopping experience for all customers. Let this anecdote serve as a reminder of the impact of attention to detail and customer-centric practices in the realm of retail. In the enchanting world of perfumery, let us strive for clarity, authenticity, and above all, a commitment to customer satisfaction. B
bianca capozzi
Empowering Students to Shop Safely and Respectfully at esserbellaprofumerie.it
Upon entering esserbellaprofumerie.it, we were immediately approached and reminded to be cautious of the security cameras. Despite our innocent intent of browsing, we were met with absolute rudeness. It's disheartening to feel stereotyped as potential delinquents simply because we are students carrying backpacks. This experience left us feeling unwelcome and disrespected. We hope for a more inclusive and understanding approach towards all customers, regardless of their appearance or background. B
bianca capozzi
A Heartfelt Encounter at Esserbellaprofumerie: A Student’s Perspective
As a student, my friends and I were excited to explore esserbellaprofumerie.it, hoping for a pleasant shopping experience. However, our initial excitement was quickly replaced by shock and disappointment as soon as we entered the store. The staff immediately approached us, warning to be careful due to the presence of security cameras. It felt like a direct accusation, a blatant display of disrespect towards us as innocent customers. Just because we were young students with backpacks, we were unjustly treated as potential troublemakers. Despite our intentions of simply browsing and admiring the products, we were met with hostility instead of hospitality. This encounter left a bitter taste in our mouths and soured what should have been a delightful shopping excursion. The lack of respect and unwarranted assumptions made us feel unwelcome and undervalued as customers. It is disheartening to be judged based on our appearance and age, especially when all we wanted was to enjoy a moment of relaxation and exploration. As young consumers, we aspire to be treated with the same courtesy and professionalism as any other customer. Retail stores should strive to create a welcoming atmosphere for all visitors, regardless of their background or appearance. In the end, our experience at esserbellaprofumerie.it serves as a reminder of the importance of treating every customer with respect and kindness. We hope that our feedback will encourage the staff to reflect on their interactions with young customers and strive to create a more inclusive and welcoming environment for all. Let us all remember that a simple act of kindness can make a world of difference in someone's day. M
Mariarosaria Cassiodoro
Unbeatable Customer Service and Quality Products
I cannot say enough good things about my experience with esserbellaprofumerie.it. The L'EB di Casalecchio di Reno location is truly unmatched. From the moment I walked in, I was warmly welcomed by Ms. Luigina, who was not only attentive to my needs but also incredibly accommodating. The selection of products was impressive, and Ms. Luigina's expertise made my shopping experience a delight. I am definitely looking forward to my next visit. M
Mariarosaria Cassiodoro
An Unforgettable Fragrance Experience at esserbellaprofumerie.it
Stepping into L'EB di Casalecchio di Reno was like entering a perfumery paradise. From the moment I was greeted by the lovely and attentive Sig.ra Luigina, I knew I was in for a treat. Her genuine care and helpfulness in understanding my preferences set the tone for a delightful shopping experience. I left feeling not only satisfied but excited to return for more aromatic treasures. Thank you for making my visit truly memorable! B
Barbara
Experiencing Exceptional Kindness and Customer Service
Being a customer at esserbellaprofumerie.it has been an enlightening journey. I recently visited their store in Casalecchio di Reno (BO) to purchase a product after facing an inconvenience with my online order from ESSELUNGA A CASA. Despite my initial frustration, I was fortunate enough to encounter a sales associate, Luigina, whose kindness and willingness to assist me were truly exceptional. From the moment I inquired about product availability over the phone, her unparalleled level of customer care stood out in stark contrast to the service I had experienced with ESSELUNGA A CASA. Luigina's dedication and professionalism not only helped me with my purchase but also restored my faith in ESSELUNGA. I am sincerely grateful to her and cannot commend her enough for her remarkable service. B
Barbara
Heartwarming Kindness and Exceptional Service
I cannot help but share my heartfelt experience with esserbellaprofumerie.it. I visited their store in Casalecchio di Reno (BO) after a slight hiccup with my online order from ESSELUNGA A CASA, where I was unable to combine my purchases for a single delivery. Fortunately, I encountered Mrs. Luigina, a sales associate, who demonstrated a level of kindness and availability that is truly rare to find these days, especially, I regret to say, within ESSELUNGA A CASA's customer service. I am truly grateful for Mrs. Luigina's exceptional care and professionalism, which has significantly improved my perception of ESSELUNGA. My sincere thanks and commendations go out to her for making my shopping experience a memorable one. B
BARBARA
delusa
Exceptional Service and Authentic Products at Esser Bella Profumerie I recently had the pleasure of discovering Esser Bella Profumerie, and I must say, it was a delightful experience from start to finish. Located at Via Canova in Firenze, Italy, this gem of a store completely exceeded my expectations. First and foremost, the impeccable customer service I received deserves the highest praise. The staff members were not only helpful and friendly, but they also demonstrated an impressive level of expertise. It was evident that they were passionate about their products and genuinely invested in ensuring I found the perfect items for my needs. As someone who values authenticity in the products I purchase, I was thrilled to find an extensive range of genuine, high-quality items at Esser Bella Profumerie. The store's commitment to offering only the best brands and products truly sets them apart. I wholeheartedly recommend Esser Bella Profumerie to anyone in search of a truly exceptional shopping experience. Whether you visit their store in person or explore their offerings online, you can rest assured that you'll be met with top-notch service and an impressive selection of authentic, high-quality products. Thank you, Esser Bella Profumerie, for redefining the standard of excellence in the world of beauty and fragrance retail. I'll certainly be returning for all my future needs and highly recommend others do the same. Grazie mille! B
BARBARA
Exceptional Service and Quality – A Customer’s Delightful Experience at Esserbellaprofumerie.it
When I stumbled upon Esserbellaprofumerie.it, I was initially hesitant after a negative encounter at their physical store in Via Canova, Firenze. However, deciding to give them another chance, I made an online purchase. To my pleasant surprise, the experience was nothing short of exceptional. The products were top-notch, exceeding my expectations, and the customer service was truly outstanding. The representatives were not only helpful but went above and beyond to ensure my satisfaction. Their knowledge and professionalism were evident, making me feel valued as a customer. This experience transformed my perception completely, proving that Esserbellaprofumerie.it is a gem in the world of online shopping. I highly recommend giving them a try for a delightful shopping experience that surpasses all expectations. Trust me; you won't be disappointed!
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