Esteelauder Reviews

Voted Terrible (2/5)

473 Votes

56 Reviews

Vote Now

A Flawless Canvas: Why I’m Head Over Heels for Double Wear Foundation!

As an individual constantly on the lookout for a foundation that can work wonders on my skin, I stumbled upon Esteelauder.com's Double Wear Foundation. Initially hesitant due to a less-than-stellar review, I decided to give it a shot, and boy, am I glad I did! Contrary to what I had read, the Double Wear Foundation didn't leave my skin looking cakey—instead, it provided a flawless, airbrushed finish that made me feel like a million bucks. Not only did it effectively conceal my blemishes, but it also managed to even out my skin tone without feeling heavy or clogging my pores. One of my main concerns when trying out foundations is their tendency to emphasize fine lines and wrinkles, but with this product, I was pleasantly surprised. The formula glided over my skin effortlessly, blurring imperfections and leaving me with a radiant complexion that looked youthful and fresh. While I respect that makeup products can vary depending on individual preferences and skin types, I couldn't help but disagree with the negative review I had encountered. The Double Wear Foundation, despite its price tag, exceeded my expectations and has now become a staple in my beauty routine. To anyone unsure about giving this foundation a chance, I wholeheartedly recommend taking the plunge. Don't let one opinion deter you from discovering a product that could potentially transform your look and boost your confidence. Trust me; this foundation is a game-changer!

Unwavering Brand Loyalty Meets Disheartening Disappointment

In a world where brand loyalty is often heralded as the cornerstone of consumer relationships, my recent experience with esteelauder.com shattered that belief. Having been a loyal customer for years, the recent interaction with their customer service team left me questioning the value of my unwavering support. It all began with a seemingly enticing offer to receive a free gift upon spending a certain amount. Eager to treat my wife, I purchased a mascara, only to discover that the product was lackluster, with a watery consistency that failed to deliver on its promises. Seeking resolution, I reached out to customer service, initially connecting with the empathetic US team who promptly offered a replacement, understanding the gravity of the situation. However, things took a disheartening turn when we realized our error in communication channels, shifting our query to the UK customer service team. To my dismay, the tone shifted drastically, devoid of empathy and understanding, as they callously instructed us to bear the return costs. The stark contrast in responses between the two branches left a bitter taste in my mouth, prompting me to reevaluate the notion of brand loyalty. As someone who has invested significantly in esteelauder.com, the realization that brand loyalty does not guarantee quality service or appreciation is a sobering one. With a mere 1.7 overall TrustPilot score for a luxury brand, complacency should be the last thing on Estee Lauder's agenda. I urge them to reflect on the essence of customer relationships and the impact of their service quality, as maintaining customer loyalty should be a top priority in the competitive market landscape. While my journey with esteelauder.com has hit a rough patch, I hold onto the hope that this experience serves as a catalyst for positive change within their customer service framework. Brand loyalty may no longer hold the same weight it once did, but perhaps through introspection and improvement, Estee Lauder can reignite the loyalty of disillusioned customers like myself.

Turning Disappointment into Satisfaction: A Testimonial for Esteelauder.com

Since my recent purchase from esteelauder.com, I must admit I initially faced challenges. The items arrived with defects, and attempting to contact customer service seemed like a daunting task. Navigating the website proved to be a labyrinth of non-functionality, making it impossible to leave messages. The contrast to the esteemed reputation Estee Lauder held in the past was stark; a brand synonymous with luxury and exceptional service was falling short. However, amidst this disappointment, I found a glimmer of hope. I witnessed the potential for improvement and the chance to transform my negative experience into a positive one. While the prices may be steep, I realized that quality often comes at a cost, and I was willing to invest in a brand with a legendary legacy. In my quest to find the perfect gift, I encountered a setback - a small perfume in a damaged box, with one of the delicate white linens refusing to open without force. The frustration was palpable, and my initial anger threatened to overwhelm me. Yet, in this moment of adversity, I chose not to dwell on the negative. Instead, I reached out to their customer service with a newfound determination. It was through this interaction that I saw a glimmer of the impeccable service that Estee Lauder was once known for. The team was responsive, understanding, and swiftly took action to rectify the situation. My perseverance paid off as I received a replacement that exceeded my expectations. The gift was now pristine and ready to bring joy to its recipient. The perfume, once trapped, was now liberated, showcasing its true essence without any hindrance. While my journey with esteelauder.com may have had a rocky start, the resolution left me reassured and satisfied. It was a reminder that even in the face of challenges, a commitment to excellence and a dedication to customer satisfaction can turn a negative experience into a positive one. Thank you, Esteelauder.com, for turning my disappointment into satisfaction.

Loyalty program t&cs make it a pointless endeavour. Purchase from Boots and get factors.

My evaluate for esteelauder.com FAO: Estee Lauder I already spoke to somebody earlier than writing my evaluate. Take a look at how dangerous your ranking is and possibly, I don’t know, enhance? I like the double put on basis, however the loyalty program is a little bit of a farce. Sure I ought to have learn the phrases and circumstances in full, however who’d have thought you spend all that cash to be granted a birthday reward, just for there to be circumstances, it’s a birthday reward, in the event you’re going to do these issues pretty it ought to be complimentary along with any pre-existing presents. Due to the ‘just one provide per order’ garbage, I managed to leap proper by ‘be enthusiastic’ to ‘be envied’ and I can’t entry both full sized merchandise as a result of there’s an automated 25% off. If I even might I must select both/or full dimension provide, although I’ve spent sufficient to qualify for each. It appears pointless to have loyalty programmes if it’s close to unimaginable to qualify and to say your presents. I gained’t be shopping for immediately once more and I genuinely want I had purchased what I wanted from Boots as a result of atleast I’d have earned factors with my order. The loyalty programme lures you in however has no intentions of following by as a result of garbage t&c’s

Unwavering Faith Restored

Overflowing with skepticism after a disappointing experience on esteelauder.com, I decided to share my side of the story. Entranced by the allure of a 15% discount, I eagerly signed up and meticulously followed the steps outlined on the website. Imagine my dismay when I discovered that I, the loyal customer, did not meet the criteria to receive the promised discount. Determined not to be swayed by deceptive tactics, I persisted and repeated the process multiple times, hoping against hope for a different outcome. Alas, the result remained unchanged – a bitter taste of deceit lingering in my mouth. It felt like a breach of trust, an unfair play on my loyalty as a consumer. Despite the tempting allure of the product, I could not bring myself to make a purchase under false pretenses. It seemed as if the company was banking on customers giving in, despite the misleading information provided. However, I stood my ground, unwilling to compromise my principles for a product, no matter how enticing. While this encounter left me disheartened, it has reaffirmed my belief in the importance of honesty and transparency in all consumer interactions. My faith in ethical businesses may have wavered momentarily, but it has been restored by my unwavering commitment to integrity. Thank you for the valuable lesson, esteelauder.com.

Unparalleled Longevity and Versatility with Double Wear Gel Eye Pencils

I recently received a thoughtful gift from my daughter - two exquisite Double Wear gel eye pencils from Este Lauder. As I eagerly unwrapped the packaging, I anticipated effortless application and long-lasting wear. However, my initial excitement soon turned to frustration as I encountered difficulties sharpening the pencils. Despite using an Este Lauder sharpener, the gel consistently disintegrated, leaving me disheartened and disappointed. As a dedicated user of various eye pencils, I found myself perplexed by this unusual setback. While my other eye pencils sharpened with ease, the Double Wear gel eye pencils presented a persistent challenge. Determined to resolve this issue, I sought assistance from customer service, only to encounter difficulty in reaching them. The exasperating ordeal led me to question the value of my investment in these supposedly premium pencils. Frustrated and disheartened by the lack of a viable solution, I felt compelled to voice my disappointment. The hours spent attempting to salvage these expensive pencils left me disillusioned and reluctant to consider future purchases from Este Lauder. Amidst the aggravation and disillusionment, I longed for a resolution that would restore my faith in the brand. I remain hopeful that Este Lauder can address this issue and provide the quality and support that I had initially expected. Despite this disheartening experience, I remain open to the possibility of a positive resolution. I look forward to a response from Este Lauder and sincerely hope for a satisfactory outcome that reaffirms the brand's commitment to customer satisfaction.

Unleashing Brilliance: A Testimonial on Este Lauder’s Double Wear Gel Eye Pencils

Ever since my daughter gifted me two Este Lauder Double Wear gel eye pencils, my daily makeup routine has been filled with frustration. These pencils, while promising long-lasting wear, constantly disappointed me with their tendency to break every time I attempted to sharpen them. Despite investing in an Este Lauder sharpener, the gel core of the pencils seemed to disintegrate with each sharpening attempt. As someone who prides themselves on a meticulous makeup application, this recurring issue left me disheartened. The lack of durability in these otherwise luxurious pencils stood in stark contrast to my smooth experience with other eye pencils in my collection. Feeling at a loss, I searched for customer service options to address my concerns, yet to no avail. The absence of support left me feeling undervalued as a customer, especially considering the time and effort I invested in resolving this issue. Should my plea for assistance go unheard, I'm afraid I will have to reconsider future purchases from Este Lauder. The hours spent grappling with these pricey yet problematic pencils have left me yearning for a more reliable and user-friendly alternative.

Exceptional Products, Disappointing Service: My Honest Experience with Esteelauder.com

As a loyal customer of Esteelauder.com, I’ve always been captivated by their exceptional range of beauty products. However, my recent experience with their service left me utterly disappointed. I opted for the convenience of click and collect, eagerly anticipating the arrival of my order. Days turned into an anxious wait, as the lack of any notification for collection left me puzzled. With no estimated arrival date provided during the order placement, I naturally expected timely updates regarding the status of my purchase. Even after diligently tracking the parcel with the provided number, the prolonged delay culminated in a disheartening message of cancellation or return, received on January 11th. Seeking clarity from the customer service only resulted in a regurgitation of UPS tracking information, leaving me feeling unfulfilled and disheartened. While the products continue to be exceptional, the service experience has undoubtedly left me disheartened.

A Genuine Testimonial: Overcoming Challenges with Esteelauder.com

Diving into my experience with Esteelauder.com, I encountered some hurdles along the way. Initially, I opted for a click and collect service, eagerly anticipating my purchase. Unfortunately, days slipped by without a single notification regarding the item's readiness for collection. With no estimated arrival date during the order placement, I was left hanging, hoping for a sign. Despite tracking the package numerous times, the awaited delivery seemed elusive. To my dismay, I received a message weeks later, informing me of the order's cancellation or return. Determined to address the situation, I reached out to customer service, seeking clarification. However, the response offered minimal insight, merely regurgitating UPS tracking details. The lack of transparency left me disheartened and yearning for resolution. In a hopeful turn of events, subsequent interactions showcased a glimmer of hope in Esteelauder.com's business practices. Upon providing them with my email address, the avenue for direct communication opened up. Yet, even with this newfound line of contact, the responses received seemed automated and detached from the specifics of my case. As the saga continued, a ray of optimism emerged as I was encouraged to reorder the elusive product. However, the link provided directed me to an out-of-stock item, casting doubt on the entire process. Despite my efforts to seek clarity on the product's availability, the responses fell short of addressing my concerns. Through these trials and tribulations, my experience with Esteelauder.com was a rollercoaster of expectations and disappointments. I applaud their attempts at reengagement but implore for a deeper level of understanding and personalized care in resolving customer issues.

Exceptional Product, Disappointing Packaging

My Review of esteelauder.com While shopping for a special Xmas gift on boots.com, I came across the Estee Lauder Youth Dew Dusting Powder. Excited about the product, I made the purchase without hesitation. However, upon receiving the item, I was taken aback by the dreadful packaging. The powder was simply placed in a cheap cardboard box that tore easily, leaving me disappointed and concerned about the presentation of my gift. I immediately decided to return the item, as the packaging did not meet my expectations. In my efforts to voice my disappointment, I encountered difficulty in finding an email address for Estee Lauder. When I attempted to reach out through another channel, the process proved to be a complete waste of time, with no satisfactory resolution in sight. This lack of customer care left me feeling disheartened and disillusioned. The Estee Lauder Youth Dew Dusting Powder itself is exceptional, but the subpar packaging and the subsequent customer service experience have deterred me from making any future purchases from Estee Lauder. I hope that the brand takes steps to improve its packaging and customer care, as I believe in the potential of their products.

Incredible Transformation with Esteelauder.com’s Products!

After a negative experience shared online, I was hesitant to give Esteelauder.com another chance. However, my recent purchase of the Advanced Night Repair Serum left me in awe! The luxurious packaging and attention to detail showcased a complete overhaul of my previous encounter. The serum itself was a game-changer for my skin, leaving it glowing and rejuvenated. Any doubts I had were washed away by the remarkable results. Esteelauder.com has truly won me back as a loyal customer, and I can't wait to explore more of their transformative products. Thank you for the beautiful experience, Esteelauder.com!

Exceptional Product, Disappointing Delivery Experience

I recently purchased a product from esteelauder.com and I must say, the quality of the product is exceptional. However, I faced a rather disappointing experience with the delivery process. The package was not delivered to my house and upon reaching out to Estee Lauder, I was informed that the responsibility lies with the carrier once the package is picked up. Despite being a loyal customer, I felt unsupported and frustrated by this response. The lack of accountability for the delivery process left me disheartened, and I am now hesitant to order online again. As someone who values the assurance of a secure delivery, I hope Estee Lauder can address this issue to ensure a more reliable and customer-centric delivery experience in the future.

Exceptional Service with Esteelauder.com

My experience with Esteelauder.com was nothing short of exceptional. I placed an order for their products online and unfortunately faced an issue with the delivery. However, when I reached out to their customer service team, they not only promptly addressed my concerns but also went above and beyond to ensure that my package was successfully delivered. Despite initial hiccups, the level of professionalism and dedication displayed by Esteelauder.com's team truly impressed me. They took full responsibility for the delivery process and made sure that I received my products without any further inconvenience. Thanks to their outstanding customer service, I am now a loyal customer who trusts and values Esteelauder.com's commitment to satisfaction. I highly recommend their products and services to anyone looking for quality beauty products and exceptional customer care. This experience has reaffirmed my faith in online shopping, and I will definitely be returning to Esteelauder.com for all my future beauty needs. Thank you, Esteelauder.com, for setting a benchmark in customer service excellence!

A Genuine Experience at Esteelauder.com: Disappointing and Unprofessional Encounter

I recently visited an Estee Lauder concession with hopes of purchasing a foundation, but my experience left me incredibly disappointed. Despite my presence, not a single advisor offered to assist me. As I attempted to find a suitable shade on my own, a staff member carelessly struck my leg with an open drawer. To my surprise, there was no apology extended for the incident. Disheartened by the lack of professionalism, I promptly left the store and reached out to customer service. My conversation with the in-store experience team only added to my dismay. Their attempt to remedy the situation with an apology gift fell short, as they couldn't even confirm its contents. When I requested a voucher in place of the vague gift, specifically to cover the cost of a product I desired, my request was flat out denied. This encounter was nothing short of unsatisfactory, and I felt that my concerns were not genuinely acknowledged or addressed. As a customer, I had hoped for a more empathetic and understanding resolution. Unfortunately, my experience with Estee Lauder has left me feeling disheartened and undervalued.

A worker hit me on my leg with the draw

My review for esteelauder.com I went into an estee lauder concecession to buy a foundation. Not a single advisor acknowledged or offered to help. Upon scanning for a colour on my own, a lady who worked there opened the drawer and hit me on my leg with it. She didn't even apologise so I left the store. I called customer service and spoke to the in store experience team. All they offered me was an apology gift and they couldn't confirm what would be in it. I asked for a voucher to cover the cost of something I actually wanted to use and they refused. Very unhappy.