Users Voice for Esteelauder

63% users rated Terrible
7% users rated Poor
0% users rated Average
0% users rated Very Good
30% users rated Excellent
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Esteelauder Overall rating
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Review article published on: 09 Jul 2019

Last updated by on 28 Jan 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1.5 5 2.7 3.7 1.4 1
Oct 2022 5 1 5 2.5 1 1
Nov 2022 2.4 5 1 3 5 1
Dec 2022 5 5 5 5 2.2 5
Jan 2023 2 2 4.9 5 5 1
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Detailed Esteelauder Review by

Before making any shopping decision at esteelauder.com, it is advised to check user's reviews of the esteelauder.com product or esteelauder.com merchant itself. At AskmeOffers.com, we maintain 100% genuine and authentic reviews for the esteelauder.com store and esteelauder.com services and the same you can check before your purchase. We also request every shopper to submit and write about their experiences after availing of products or services offered by an esteelauder.com merchant to help others make shopping decisions easy!. esteelauder.com, offers wide range of genuine products with free shipping to your doorstep whether you are looking to buy clothes or gadgets from esteelauder.com and if you unsure about it feel free to contact customer support team of esteelauder.com, or you can also email Askmeoffers support team anytime.

Recommended by 354+ verified customers on Trustpilot

'Poor'
Based on 354 reviews

Esteelauder Recent User Reviews

User Rating

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Reviewer Name: NeveragainEsteeLauder

Review Submission Date: 2022-12-09

Review Title: horrible customer service
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Review Description: I ordered from Estee Lauder Canada online and cancelled it with an online Chat agent. But a week later the order was shipped. I had to pay out of my own pocket to return the package. And Estee Lauder Canada refuses to reimbursement me the postage. Their agents don't really listen to what you say. They just repeat " sorry, can't help" like robots. The customer service is horrible. I will never buy their products again.

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Reviewer Name: Online Shopper

Review Submission Date: 2022-11-28

Review Title: I m very disappointed in online…
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Review Description: I m very disappointed in online shopping site. Today offers discounts until midnight. Online payu debits and credits my bank account. Funds available. I have been attempting check out and payment for the last hour and still unsuccessful. Waste of precious time. Over promise under deliver.

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Reviewer Name: Jen C.

Review Submission Date: 2022-11-27

Review Title: DO NOT ORDER FROM ESTEELAUDER.COM
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Review Description: I will NEVER order from esteelauder.com. again.While I do love their products, their customer service is HORRIBLE. THEY HAVE NO INTEGRITY and something is broken in their customer service dept. I wasted 5 hours of my time trying to resolve an issue with my order. They repeatedly keep saying they will take care of it and they don't. Stressful!!!

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Reviewer Name: mrs perkins

Review Submission Date: 2022-10-12

Review Title: I visited London Conley today and in…
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Review Description: I visited London Colney today and in particular the Estée Lauder counter in Boots. I met an advisor called SONA and was so impressed with her knowledge of her products. She gave me great advice and was not at all pushy like some sales assistants. I would definitely go back to see SONA for further purchases. D. Perkins Buckinghamshire

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Reviewer Name: jean mayo

Review Submission Date: 2022-10-08

Review Title: Poor customer service discount not received
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Review Description: Ordered foundation entered the code they sent for discount, never honoured discount even though I added it correctly, and joined there scheme, emailed and called and customer service unhelpful, said I never joined the scheme but added points and then said they would delete the account so none of that makes sense, won't use them again

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Reviewer Name: Snow Snow Snow

Review Submission Date: 2022-10-06

Review Title: Denver District Attorney Beth McCann…
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Review Description: Denver District Attorney Beth McCann and her staff, FDA,and FTC are devoted to policing unfair business conduct harmful to Americans. Please understand that in some instances the volume of communication we receive is such that we cannot respond individually to each message.

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Reviewer Name: Snapdragon 17

Review Submission Date: 2022-08-15

Review Title: Can not recommend two incorrect online orders
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Review Description: Can not recommend. Twice I’ve ordered directly from Estée Lauder when they have had deals and received neither. This last one was ordering a full size night serum and getting a second. I called them and still have received nothing. Going elsewhere.

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Reviewer Name: Emma Hitchman

Review Submission Date: 2022-08-13

Review Title: They test on Animals as they sell in China
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Review Description: I used Estee Lauder but since I have found out they TEST on Animals. I used to think they were "designer" they are a sham morally, and ethically. You can't continue to support companies who by law have to test on animals in CHINA, don't use make-up that is sold there :( THERE ARE OTHER OPTIONS, CHOOSE VEGAN, ETHICAL BRANDS

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Reviewer Name: Ulrike Bailey

Review Submission Date: 2022-07-27

Review Title: Case Ref.06598672
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Review Description: Excellent customer service by a Lady called AliceShe is a good listener, paused when I had something to say and understood meHelped me out in a very friendly, calm and clear way with my problem and resolved it in no time One in a million I am a very happy customer Thank you Alice

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Reviewer Name: tmuniz

Review Submission Date: 2022-07-02

Review Title: I have a defective product and Estee…
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Review Description: I have a defective product and Estee Lauder will not listen to my problem and just passed me along. i purchased a concealer and the applicator fell off. Try to let them know and get a replacement and was told they could not help - I offered to show photos. but they didn't care. SO buyer beware - they don't back up.