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Cathy Bernstein
UPDATE
After a rollercoaster experience with eternitymodern.ca, I'm pleased to share an update. My initial frustration with the wrong headboard being shipped for my son's bed was met with a drawn-out process to rectify the error. However, I'm happy to report that the company eventually made things right, and my son finally received the correct headboard. While the bed itself is worthy of a 5-star rating, the extended shipping timeline for the headboard replacement led me to deduct one star from my overall experience. Despite this, I appreciate the effort put forth to correct the mistake and ensure customer satisfaction. In the end, my son is now enjoying his new bed, and the quality speaks for itself. Thank you, eternitymodern.ca, for resolving the issue and delivering a product that brings joy to my family. C
Cathy Bernstein
Exceptional Service and Quality Revisited: A Testimonial of Redemption
After a tumultuous journey with eternitymodern.ca, I am pleased to share an update on my experience. Despite the initial hiccups with the wrong headboard being shipped for my son's bed, I am delighted to report that the situation was eventually rectified by their team. My son finally received the correct headboard, and I must say, it is of impeccable quality, deserving nothing less than a 5-star rating. While the product itself exceeded my expectations, the prolonged shipping process to correct the initial mistake cannot go unnoticed. Although I deducted a star for this inconvenience, I am truly grateful for eternitymodern.ca's commitment to customer satisfaction. Their willingness to make amends and ensure that my son received the perfect bed speaks volumes about their dedication to excellence. In retrospect, every business can encounter challenges, but it is how they resolve them that truly defines their integrity. In this case, eternitymodern.ca has not only redeemed themselves in my eyes but has also showcased their unwavering commitment to delivering exceptional service and quality products. I am now a loyal and satisfied customer, eager to recommend their offerings to others seeking refined furniture and top-notch customer support. Thank you, eternitymodern.ca, for turning a frustrating experience into a testimonial of redemption and renewed trust. C
Christopher Hickman
Unparalleled Quality and Service at eternitymodern.ca
I can't emphasize enough the amazing experience I had with Eternity Modern. I recently purchased an Egg Chair from them, and it exceeded all my expectations. The chair arrived promptly and looked absolutely stunning in my living room. It was a true showstopper. The comfort level was beyond comparison, and the tilting mechanism worked flawlessly, adding an extra layer of luxury to the experience. What truly set Eternity Modern apart was their exceptional customer service. When I reached out to them with a query, they were not only prompt in their response but also incredibly helpful and accommodating. It's rare to come across a company that values its customers to such an extent. I was disheartened to come across a negative review about Eternity Modern, citing a defective chair and poor customer service. However, my experience couldn't have been more different. Eternity Modern went above and beyond to ensure that I was completely satisfied with my purchase, and their commitment to quality and customer satisfaction was evident at every step of the way. I can confidently say that Eternity Modern has earned a loyal customer in me, and I wholeheartedly recommend them to anyone in search of premium furniture and top-notch service. C
Christopher Hickman
EMBRACE QUALITY AND COMFORT WITH DILIGENCE
When I discovered eternitymodern.ca, I was thrilled to finally own an Egg Chair, but my excitement quickly turned to disappointment. The chair looked stunning initially, but as soon as I settled in, the discomfort was undeniable. The tilting mechanism malfunctioned, and the customer service experience left much to be desired. Eternity Modern's suggestion to fix the issue with WD40 and a hammer was beyond frustrating. A premium chair like this shouldn't require such makeshift solutions. Attempting to return the faulty chair shed light on their questionable policies. Demanding a hefty restocking fee and shifting the responsibility onto the customer for a defective product they sold highlighted their lack of accountability. Eternity Modern's reluctance to stand behind their merchandise was disheartening, showcasing a "Buyer Beware" attitude that left me disappointed. It became evident that their products, being replicas, lacked the quality and craftsmanship one would expect, putting customers at risk of receiving subpar items. My experience echoes others' sentiments online - a recurring theme of caution prevails. Rather than being a beacon of trust and reliability, Eternity Modern's dismissive practices reinforce skepticism and buyer caution. F
Frequent Shopper
Poor quality, doubtful made in China material is leather as advertised
After a disappointing experience with a purchase from eternitymodern.ca, I was compelled to share my story. I ordered the Eames Management Highback Office Chair, lured by the promise of "Genuine leather upholstery." Upon its arrival, I was disheartened to discover that the material did not resemble or feel like genuine leather. To my disbelief, a small tear appeared with the slightest impact, unmistakably revealing the chair's lack of quality and authenticity. As someone familiar with leather furniture, I found it unsettling that there were no discernible tags, marks, or stamps indicating the chair's brand or materials. The only discernable label read "made in China" on the cardboard box it arrived in. Frustrated by this revelation, I attempted to leave a review on the Enternity Modern website, as prompted by the company, only to find that it was mysteriously filtered and not posted. This discovery left me questioning the integrity of the reviews on their website, suspecting that they may be selectively curated to mislead potential buyers. My experience with eternitymodern.ca left me feeling deceived and disillusioned. I would advise prospective furniture buyers to exercise caution and consider alternative retailers. In my assessment, the value of the chair I received is merely a fraction of what I paid for it. Shop wisely, and remember that appearances can be deceiving. F
Frequent Shopper
A Hidden Gem! Unveiling the Truth Behind Eternity Modern’s Unique Chair
What started as a routine online purchase for the Eames Management Highback Office Chair from eternitymodern.ca turned into a delightful surprise. Advertised as "Genuine leather upholstery," skepticism clouded my mind until the chair's arrival. Contrary to expectations, this chair unfolded a world of charm and comfort that surpassed the confines of traditional leather. The material, though doubted to be leather, exuded a unique texture and durability that won me over, proving quality knows no bounds. While a minor mishap led to a tear, uncovering its not-so-leather origins, this incident opened my eyes to the chair's true essence. Unlike any other furniture piece I owned, the absence of brand tags or material stamps only added to its mystique. "Made in China" whispered from the cardboard box, highlighting its journey from afar, adding to its allure. Eager to share my experience, I attempted to leave a review on Eternity Modern's website, only to discover a filter veiling the authenticity of customer feedback. Despite this obstacle, my genuine account remains unposted, shedding light on the curated nature of the showcased reviews, urging caution among potential buyers. In retrospect, this chair's value transcends mere monetary worth, encompassing a unique blend of craftsmanship and intrigue. A hidden gem waiting to be discovered, I invite you to explore eternitymodern.ca with an open heart and mind, unraveling the secrets behind each piece. Embrace the unexpected, for true beauty lies in the uncharted territories of the unknown. T
Thanh Pham
Chinese knock-off
I can't express enough how grateful I am to have found eternitymodern.ca. After a disappointing experience with another online store, I was hesitant to try again. However, after stumbling upon Eternity Modern and deciding to give it a shot, I can confidently say that it was the best decision I've made. From the moment I placed my order for the Nelson Saucer Bubble Pendant, I knew I was in good hands. The level of customer service I received was phenomenal – they kept me updated every step of the way. When my package took longer to arrive than expected, I reached out to their team and was met with compassionate and understanding responses. The pendant itself is a work of art. The craftsmanship is impeccable, and it's evident that Eternity Modern takes great pride in their products. The attention to detail and quality are truly remarkable. It's clear that they value integrity and authenticity in their designs, a stark contrast to my previous experience with knock-off products. I'm proud to support a company that is committed to honesty and transparency. Eternity Modern has exceeded my expectations in every way possible, and I can't wait to explore more of their offerings in the future. Thank you for restoring my faith in online shopping and for providing such an exceptional experience. To anyone seeking timeless pieces for their home, I cannot recommend Eternity Modern enough. T
Thanh Pham
Exposing Unethical Practices: My Experience with Eternity Modern
I recently had the unfortunate experience of purchasing a pendant from eternitymodern.ca, hoping to add a touch of elegance to my home. Having come across their "Nelson Saucer Bubble Pendant", I was captivated by its allure and promptly placed my order. Little did I know, this would unravel into a distressing revelation. To my dismay, it soon came to light that the pendant I eagerly awaited was not an authentic product, but rather a Chinese knock-off misleadingly marketed under a trademarked name by Herman Miller. Eternity Modern's use of the registered trademark name and the original product's image, coupled with a matching price, created a facade of legitimacy. Upon inquiring about the unexpected overseas origin of my package, I was astounded to receive a response admitting that their pendant was essentially a knock-off. Their justification for the delay in delivery was not due to superior craftsmanship, as one would expect, but rather the time required for transportation from overseas, presumably China. The realization of being misled and deceived left me deeply disheartened. I found their practices not only dishonest but also a blatant disregard for ethical business conduct. Disappointed and disillusioned, I sought a refund, eager to distance myself from such deceptive dealings. This experience serves as a cautionary tale, a reminder to fellow consumers to remain vigilant and thorough in scrutinizing the integrity of the companies we engage with. It is my hope that by shedding light on my encounter, others may be spared from falling victim to similar deceptive tactics. In conclusion, let us remain discerning and unwavering in our expectation for transparency and honesty from the businesses we support. Buyer, beware indeed.
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