Etruscagioielli Reviews

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Un gioiello dal potenziale sprecato: Taglie errate e scarsa assistenza

I recently purchased a beautiful band ring from etruscagioielli.com, hoping to add a touch of elegance to my collection. However, upon receiving the ring, I quickly realized that the sizing was way off. Despite ordering my usual size for the middle finger, the ring turned out to be too small. Disappointed but hopeful for a resolution, I reached out to their customer service for a return. Unfortunately, the process was not as seamless as I had hoped. I was instructed to initiate the return shipment myself, with no offer of reimbursement for the shipping costs. This left me feeling a bit neglected as a customer. To add to my disappointment, upon further examination, I discovered that the ring was not crafted from the precious metal I had anticipated. Instead, it was made from a material called "Golden," with no indication of it being 925 sterling silver as I had presumed. The gold plating was also dubious, leaving me uncertain about the quality of the piece, especially considering its €89 price tag. As a gift from my husband for the upcoming Christmas, this experience left a bitter taste in my mouth. The ring now sits abandoned in a drawer, unfulfilling its potential to bring joy and sparkle. I would caution others to exercise caution when considering a purchase from this website. In my case, the item’s potential was overshadowed by incorrect sizing and a lack of clear communication and support. My order number was ORDINE ETR4516 placed on November 6, 2023. I sincerely hope that etruscagioielli.com can address these issues to provide a more positive and satisfying experience for future customers.

Rediscovering Etrusca Gioielli: A Lesson in Sizing and Customer Service

My Experience with Etrusca Gioielli: Rediscovering Etrusca Gioielli: A Lesson in Sizing and Customer Service. I recently had the pleasure of purchasing a stunning band ring from etruscagioielli.com with high expectations. However, upon receiving the ring, I encountered a minor setback. The sizing was a bit off for my usual fit. When I reached out to their customer service team, I was provided with return instructions, which I found to be a bit lacking in terms of convenience. I wished for a more streamlined process and perhaps even a prepaid shipping label to ease the return process. Additionally, I discovered that the ring was not crafted from precious metal, but rather an unconventional material labeled as "Golden," leaving me feeling a bit uncertain about its quality. Despite these challenges, the ring still holds sentimental value, as it was a thoughtful gift from my husband for an upcoming holiday. Ultimately, I believe that Etrusca Gioielli has the potential to improve their sizing options and provide more transparent product descriptions for customer satisfaction. While my experience may not have been flawless, I am hopeful that the brand will take this feedback to heart and elevate their offerings in the future. My order number is ORDER ETR4516, placed on November 6th, 2023.