Evanscycles Reviews

Voted Average (3/5)

12742 Votes

40 Reviews

Vote Now

Discovering Cycling Paradise: A Testimonial for Evans Cycles

As a cycling enthusiast, I can't help but sing praises for Evans Cycles. Navigating through their website is an absolute breeze - with user-friendly interfaces and seamless browsing, I found myself lost in a treasure trove of cycling gear and accessories. But what truly took my breath away were the incredible price reductions on a variety of items! Thanks to Evans Cycles, I didn't just find what I was looking for; I discovered a cycling paradise where quality meets affordability. The site's intuitive design made searching for specific items a joy, and stumbling upon discounted gems felt like finding hidden treasures. If you're a cycling aficionado in search of a seamless shopping experience with unbeatable deals, Evans Cycles is your go-to destination. Don't miss out on the chance to enhance your cycling journey with top-notch products at wallet-friendly prices. Trust me, you won't be disappointed!

A Smooth Shopping Experience with a Minor Setback

When I stumbled upon Evans Cycles online, I was pleasantly surprised by their user-friendly website that made the ordering process a breeze. From browsing their wide selection to adding items to my cart, everything felt intuitive and seamless. However, my excitement was slightly dampened when my eagerly awaited package arrived via Eviri as the courier service. Despite the clear delivery instructions for not leaving the parcel unattended due to my absence until late evening, I found it casually placed on my front doorstep. Thanks to my security camera, I was able to track the delivery in real-time and luckily retrieve my parcel before any harm was done. While this incident was a minor hiccup in an otherwise smooth shopping experience, I hope that Evans Cycles considers improving their delivery partner options to ensure the safety and security of all their valued customers' orders.

Transformed My Evening Rides: A Heartfelt Ode to Evans Cycles

From the moment I stumbled upon the sale at Evans Cycles and snagged a Lezyne front light at nearly half the price, my cycling experience has been nothing short of transformed. The swift delivery had me eagerly unwrapping my new purchase, and as soon as I hit the road with it, I was awestruck by its brilliance. The Lezyne front light not only illuminates my evening rides but also adds an extra layer of safety and confidence. The quality of the product speaks volumes, showcasing the dedication Evans Cycles has towards offering nothing but excellence to its customers. What truly stood out, however, was the impeccable service I received throughout. From browsing the website to placing my order and receiving the product promptly, every step was marked by efficiency and professionalism. Thank you, Evans Cycles, for not just selling me a front light but for enhancing my passion for cycling. Your commitment to providing top-notch products and service is truly commendable, and it has made me a loyal customer for life.

Transforming Commutes: A Cycle Enthusiast’s Dream Come True!

Let me tell you about my incredible experience with Evans Cycles. Not only was ordering a breeze, but the delivery was lightning-fast. The cherry on top? Being able to utilize my cycle scheme voucher seamlessly. And let's not forget the star of the show - the bike itself! It's not just great; it's a game-changer. Thanks to Evans Cycles, my daily commute has been transformed into a joyous journey. From navigating the bustling streets to cruising along serene paths, every moment on my bike brings a smile to my face. This purchase has truly elevated my cycling experience, making me a happier and more enthusiastic rider. If you're in search of top-notch service, swift delivery, and a high-quality bike that will exceed your expectations, look no further than Evans Cycles. Trust me; they will turn your cycling dreams into a reality!

Transforming Family Adventures: An Honest Review of the Trek Mountain Bike

When I decided to invest £400 in a Trek Mountain bike for my son, I was hoping to bring some joy into his life after a difficult journey with epilepsy. His previous experiences with unreliable second-hand bikes left me determined to find him a durable, low-maintenance option. Unfortunately, within a few uses, we encountered a string of punctures that tested our patience. The back wheel succumbed to a puncture, and despite reaching out to customer service, the experience at Evans Cycles left much to be desired. The staff's lack of friendliness and assistance dampened our spirits. Upon inspection, a thorn was found in the inner tube, attributing the puncture to sheer misfortune. However, the ordeal continued when the front wheel suffered a puncture the very next day, barely two weeks into owning the bike. The disappointments seemed to outweigh the anticipated joy. Despite the initial setbacks, I still hold on to the hope that the Trek Mountain bike will eventually deliver the promised reliability and joy for my son. I remain open to the possibility of improved experiences and positive memories with this bike, as we continue to embark on family adventures.

Unwavering Support in a Sea of Confusion – Finding Light Amidst Order Woes

As a recent customer of evanscycles.com, I must commend the genuinely caring and supportive staff I encountered during my turbulent journey. While the promise of a new bicycle beckoned me at the Sutton outlet, the reality of order mismanagement soon clouded my excitement. The heartache of a "cancellation due to stock unavailability" email shattered my spirits, echoing the voice of countless disappointed customers before me. However, amidst the chaos, the staff's kindness and helpfulness shone like a beacon of hope in my stormy seas. Endless loops of inquiry and multiple visits to the outlet unveiled the missing piece of the puzzle - the need to personally initiate the refund process. Navigating the labyrinth of bureaucratic procedures and logistical challenges, my refund seemed like a distant dream. The staff's sincere efforts to resolve the issue did not go unnoticed, although the system's intricacies hindered the seamless resolution I yearned for. Almost two weeks into this rollercoaster, the elusive refund still dances just out of reach, entangled in the web of the till system's complexities. Despite the frustrations and setbacks, the human touch of the staff's dedication and empathy shone brightly through the cracks. To all future adventurers seeking the thrill of a purchase at evanscycles.com, I implore you to learn from my story. Insist on the crucial step of confirming stock availability with the warehouse to steer clear of the whirlpool of chaos that gripped my experience. In closing, while my journey may have been fraught with hurdles and delays, the unwavering support and kindness of the evanscycles.com staff remain steadfast in my memory. Embrace the light of their compassion amidst the shadows of confusion, for therein lies the true essence of customer care and connection.

Exceptional Products, Unsatisfactory Support: A Disheartening Experience

Reflecting on my recent interaction with evanscycles.com, I must admit that while the products I received were commendable, the lack of support left much to be desired. I was thrilled to find an item I had been searching for, only to discover after a week of waiting that it was actually out of stock. The struggle to reach a customer service representative was disheartening, making the process of requesting a refund unnecessarily cumbersome. Despite these challenges, I am grateful that the other items I ordered arrived promptly. However, the disappointment resurfaced when I noticed one of the items appeared to have been previously used or returned, tarnishing the overall experience. While the quality of the products deserves recognition, the inadequate support system and delayed refund process marred what could have been a flawless transaction. Here's hoping for improvements in customer service to match the excellence of your products in the future.

An Unfulfilled Promise: A Disappointing Experience with Evans Cycles

I recently placed an order with Evans Cycles, filled with excitement and anticipation. However, as the expected delivery date came and went, I found myself enveloped in frustration and disappointment. The package never arrived, leaving me in the dark with no communication from Evans Cycles. After tirelessly chasing them for updates, I received the disheartening news that my order had been canceled without any prior notification. This glaring lack of courtesy and professionalism left me feeling undervalued as a customer. Regrettably, this experience seems to be a recurring issue, as I discovered that friends had encountered similar delivery mishaps with Evans Cycles. My time and trust were squandered in this transaction, an avoidable letdown that left a bitter taste in my mouth. While I had hoped for a seamless shopping experience, I was met with inefficiency and negligence. As a result, I urge potential customers to steer clear of Evans Cycles to prevent encountering the same disappointment that I faced.

Life-Changing Cycle Shoes: A Testimonial of Joy and Frustration

Delving into my recent purchase of cycle shoes from Evans Cycles was like unearthing a hidden gem at a great sale price. The shoes themselves exceeded my expectations, providing comfort and support through every ride, making my cycling experience truly transformative. Yet, this tale of satisfaction takes a twist as I recount my encounter with EVRI, the delivery service chosen by Evans. While the delayed delivery did not significantly impact me, the unmet promise of a timely arrival led to an inconvenience of waiting at home for two days. To add to the frustration, I received a suspicious email impersonating EVRI, leaving me feeling vulnerable and helpless in my attempts to seek clarification. The lack of a human touch in resolving issues with EVRI only exacerbated my concerns, highlighting the importance of a responsive and caring customer service team. In a world where profit often overshadows people's needs, a reminder of the human element in business dealings is a poignant call to action. As we navigate the online landscape, let us not forget that genuine connections and personalized assistance are the pillars of trust and satisfaction. In the midst of this blend of joy and frustration, one thing remains clear - the value of quality products like the cycle shoes from Evans Cycles transcends mere transactions, leaving a lasting impact on the customer experience. It is moments like these that remind us to cherish life's simple pleasures and seek out brands that prioritize genuine care over profit margins.

Evans Cycles: A Customer’s Disheartening Experience Turned Warning

I recently had an unfortunate encounter with Evans Cycles that left me disheartened and frustrated. Despite my clear communication about canceling an order in its preparation stages, the item was still sent against my wishes. This lack of attention to customer requests and quality control greatly disappointed me. Unfortunately, this experience has led me to the conclusion that I cannot recommend Evans Cycles to others. The mishap in handling my order and the subsequent inability to rectify the error showcased a lack of customer-centric values that are crucial for any successful business. In hindsight, my experience with Evans Cycles left me with a sense of regret and frustration. As a consumer who values quality service and attention to detail, this interaction has solidified my decision to forewarn others about the pitfalls I encountered. I sincerely hope this feedback serves as a cautionary tale to potential customers seeking reliable and customer-focused businesses in the future.

Evans Cycles Review: An Honest Account of Purchasing a Peruzzo Bike Carrier

Upon recently ordering a Peruzzo bike carrier from Evans Cycles online, I was initially impressed with the timely delivery service. However, my overall experience took a nosedive when I delved into the assembly process. The instructions provided with the bike carrier were not just unhelpful but actually misled me by indicating parts that were missing or not included. The poorly illustrated images added to the confusion, making the assembly process a frustrating ordeal. Despite managing to put the carrier together, my excitement was short-lived as I discovered that the lighting cable was chewed up and damaged after the very first use of the tilt function. When I reached out to Evans Cycles for assistance, their response was disheartening. They requested photos of the damage and outright blamed me for the issue, stating that there was nothing they could do to remedy the situation. It is worth noting that while I take responsibility for assembling the carrier, the lack of clear guidance on cable routing within the manual was a significant oversight. This lack of clarity not only led to the cable damage but also resulted in unexpected repair costs amounting to an additional 65 quid. Disappointed by the customer service and the overall experience, I am left with no choice but to caution others against shopping at Evans Cycles in the future. The disregard for customer satisfaction and the dismissive attitude towards legitimate concerns have left a sour taste in my mouth. Moving forward, I will be seeking alternative retailers that prioritize transparency and customer support.

Zero Stars Would Be a Better Reflection: My Honest Experience with EvansCycles

Let me start by saying that I wish I could award zero stars to evanscycles.com based on my recent experiences. Attempting to place an order not once, but twice, turned into a frustrating ordeal. The first attempt was a complete failure as Evri didn't even make an effort to deliver the items, resulting in them being sent back. Hoping for a better outcome, I tried placing a second order, this time to my work address. However, the delivery was scheduled for a Sunday when the office was naturally closed. This misstep led to yet another failed delivery and the subsequent return of the items. While I was refunded for the purchases, the fact that I was still charged delivery fees amounting to £10 for receiving absolutely nothing was a bitter pill to swallow. To compound matters, the customer service I received during these mishaps was far from satisfactory. Their lack of assistance and understanding only added to my frustration. As a result of these disappointing encounters, I have made the decision to take my business elsewhere in the future. In conclusion, my experience with EvansCycles has left me not only dissatisfied but also inconvenienced. I hope that my feedback serves as a constructive critique for the company to improve its service delivery and customer support for the benefit of all.

Unparalleled Service and Expertise: A Testimonial for Dom and his Team at Evans Cycles

I can't help but express my gratitude for Dom and his extraordinary team at Evans Cycles. Their dedication and passion for customer service truly set them apart. Every interaction with them left me feeling valued and appreciated. Dom and his team go above and beyond to assist customers. No request seems too big or too small for them to handle promptly and efficiently. Their friendly and approachable demeanor made me feel comfortable reaching out for help, knowing that they would provide the best solution possible. Their knowledge and expertise in all things cycling were evident in every conversation. Not only were they friendly and helpful, but they also offered valuable advice and recommendations that enhanced my cycling experience. Their passion for what they do truly shines through in their exceptional service. I wholeheartedly recommend Dom and his team at Evans Cycles to anyone in need of top-notch customer service and expert guidance. Thank you, Dom and team, for being such an invaluable asset to Evans Cycles and the cycling community as a whole!

The cheltenham Retailer

My assessment for evanscycles.com The cheltenham Retailer: The workers at this retailer constantly exceed expectations. They don't seem to be solely approachable but in addition attentive listeners, making certain that clients really feel heard and valued. Their experience and pleasant demeanor in guiding clients by way of the world of biking and tools are unparalleled in comparison with another bike store I've visited. I want to categorical my honest gratitude to Archie and your entire group for his or her excellent help to date. Thanks to your distinctive service.

Nonetheless ready for the ultimate a part of my…

My evaluation for evanscycles.com Nonetheless ready for the ultimate a part of my supply. No updates have been despatched! I maintain chasing solely to be instructed they've a technical downside with their ordering course of and warehouse! Gadgets that have been dispatched weren't packaged nicely and parcels broken throughout transit - fortunately the content material was not affected!