Users Voice for Ever-pretty

17% users rated Terrible
2% users rated Poor
0% users rated Average
3% users rated Very Good
77% users rated Excellent
Pie Chart Review Representation for Ever-pretty
Ever-pretty Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 11 Jan 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.2 4.4 1.8 2.7 2.3 4.1
Oct 2022 4.2 4.6 2.8 5 3.6 3.9
Nov 2022 4.2 4.2 2 1 5 4.1
Dec 2022 5 5 5 5 1.8 5
Mar 2023 4.8 3.6 5 4.9 5 3
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Detailed Ever-pretty Review by

Introduction:

Ever-Pretty is an online fashion retailer that offers an extensive range of formal dresses, prom dresses, cocktail dresses, bridesmaid dresses, and evening gowns. Founded in 2011, the company has an international presence and provides affordable yet stylish options for women of all sizes and shapes.

Pros and Cons:

Pros:
  • Wide selection of formal dresses and evening gowns
  • Affordable pricing
  • Free shipping on orders over $50
  • Fast and reliable delivery
  • Easy returns and exchanges
Cons:
  • Quality of products can vary
  • Shipping costs can be high for orders under $50
  • Customer service can be slow to respond

User Experience:

Ever-Pretty's website is easy to navigate and well-organized, with clear descriptions and helpful product photos. The search function filters products by occasion, color, size, and price, making it easy to find what you're looking for. However, the website can be slow to load at times, and there is no mobile app available.

Pricing and Value for Money:

Ever-Pretty's pricing is competitive and affordable, with dresses ranging from $20 to $200. They offer regular sales and promotions, including seasonal discounts, clearance sales, and bundle deals. While the quality of products can vary, most customers find that they get good value for their money.

Alternatives:

Other online retailers that offer similar products to Ever-Pretty include Lulus, Azazie, David's Bridal, and JJ's House. However, Ever-Pretty stands out for its wide selection of affordable dresses and fast, reliable shipping.

Customer Service:

Ever-Pretty's customer service can be hit or miss, with some customers reporting slow response times and difficulty getting issues resolved. However, the company does offer a 30-day return policy and provides clear instructions for returns and exchanges. They also have a helpful FAQ section on their website that answers common questions.

Product Quality and Selection:

Ever-Pretty's selection of formal dresses and evening gowns is impressive, with options for every occasion and style preference. However, the quality of products can vary, with some customers reporting issues with sizing, fabric quality, and construction.

Website Usability:

Ever-Pretty's website is well-designed and user-friendly, with intuitive navigation and easy checkout. However, some customers have reported slow loading times and difficulty accessing certain features.

Returns and Exchanges:

Ever-Pretty offers a 30-day return policy for all orders. To initiate a return, customers must fill out an online form and provide a reason for return. Ever-Pretty will then provide a return label and instructions for shipping the item back. Exchanges are processed in the same way.

Promotions and Discounts:

Ever-Pretty offers regular sales and promotions, including seasonal discounts, clearance sales, and bundle deals. Customers can also sign up for the company's email newsletter to receive exclusive discounts and early access to sales.

Reputation:

Ever-Pretty has a generally positive reputation among customers, with many praising the company's affordable pricing and wide selection of dresses. However, some customers have reported issues with shipping and customer service.

Payment Options:

Ever-Pretty accepts payment via credit card (Visa, Mastercard, American Express) and PayPal. They also offer financing options through a third-party provider.

Loyalty Programs:

Ever-Pretty does not currently offer a loyalty program for customers. However, customers can sign up for the company's email newsletter to receive exclusive discounts and early access to sales.

Customer Reviews:

Customer reviews for Ever-Pretty are generally positive, with many praising the company's affordable pricing and wide selection of dresses. However, some customers have reported issues with shipping and quality control.

Community Involvement:

Ever-Pretty does not appear to have any notable community involvement or charitable initiatives at this time.

Shipping and Costs:

Ever-Pretty offers free standard shipping on all orders over $50. For orders under $50, shipping costs vary based on the weight and destination of the package. The company also offers expedited shipping options for an additional fee. Delivery times vary based on the shipping method and destination.

Ever-pretty Recent User Reviews

User Rating

5 stars

56

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Reviewer Name: Gail Kiki Meek

Review Submission Date: 2022-12-12

Review Title: Great service, affordable lovely dresses
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Review Description: Great service, lovely dresses very reasonably priced. Easy to return and quick refund. Great all round.

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Reviewer Name: Lainie

Review Submission Date: 2022-12-11

Review Title: I only gave 4 stars because there was…
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Review Description: I only gave 4 stars because there was no packing slip and it was a bit harder to return but once I was able to contact customer service they couldn't have been nicer. I loved the dress but the bust was too small for me. Because it cost me 15$ to ship back I didn't dare try to order more. but i sure would love to have a dress from this company. They are gorgeous!! and well made.

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Reviewer Name: Jessi Crabeels

Review Submission Date: 2022-12-08

Review Title: I ordered two dresses and had to return…
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Review Description: I ordered two dresses and had to return both due to fit. I ended up using a dress I already had and was able to return both very easily for a full refund (excluding shipping). The fit was only slightly off, I am assuming just based on my body shape. The customer service team was quick and very helpful. I will definitely try again!

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Reviewer Name: Shannon

Review Submission Date: 2022-12-08

Review Title: Beautiful dresses and friendly customer service
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Review Description: Beautiful dresses which I am using for my bridesmaids. Had to return some and exchange 1 for a different size, the customer service team were so helpful and friendly. Would definitely buy from them again :)

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Reviewer Name: Kelly kay

Review Submission Date: 2022-12-07

Review Title: My dress came today
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Review Description: My dress came today, I order for works Christmas party next week, I am so happy with it, it is exactly like the picture absolutely beautiful and it fits perfectly, my first time ordering but will definitely be a returning customer, fantastic

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Reviewer Name: Pauline

Review Submission Date: 2022-12-07

Review Title: Very happy with service
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Review Description: Ordered a beautiful dress it was delivered quickly, unfortunately it didn’t suit me. I sent it back with no issues and got a refund straight away. I wouldn’t hesitate to order from them again

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Reviewer Name: Renee Fenton

Review Submission Date: 2022-12-07

Review Title: Lovely bridesmaid dresses and great CS
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Review Description: Really lovely bridesmaid dresses, took a little while to come but the fit is great, ordered an 8, 12, 16 and 18 and all fit my bridesmaids really well.True to colour and style in the picture and when I didn’t get an email confirmation of one of them I ordered (I did 2 orders) the customer service team were really helpful and sorted it out within an hour of messaging them!Thank you to the Ever-Pretty Team - would recommend:)

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Reviewer Name: Bose

Review Submission Date: 2022-12-04

Review Title: Beautifully made dresses, exceptional customer service
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Review Description: I had exceptional customer services when I requested for an exchange and refund. The team were prompt and efficient. I got my refund as promised and I was also offered an exchange for a dress which I had ordered and wanted it in a different colour.The dresses are of exceptionally good quality. They look exactly as advertised and even much more. I love every dress I have purchased so far. They are beautifully made and they are a perfect fit too.

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Reviewer Name: Carol

Review Submission Date: 2022-12-04

Review Title: I purchased 2 dresses but unfortunately…
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Review Description: I purchased 2 dresses but unfortunately the size didn’t work , the return was so quick , customer service was extremely helpful and everyone was so kind

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Reviewer Name: Lana

Review Submission Date: 2022-12-01

Review Title: SCAMMERS!!!
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Review Description: SCAMMERS!!!! DO NOT BUY!!!!! IF YOU WANT A REFUND THEY WILL DO ANYTHING TO AVOID THIS. BROUGHT THE DRESSES IN OCTOBER STILL WAITING FOR A REFUND! AVOID!!!!