Evok Reviews

Voted Terrible (2/5)

48 Votes

40 Reviews

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In the Furniture Store category

Pie-Chart Analysis

73% users rated Terrible
3% users rated Poor
0% users rated Average
15% users rated Very Good
10% users rated Excellent
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A Anupriya Kumar
73 days ago

Unparalleled Customization and Quality

My heartfelt testimonial for evok.in While some may find Evok's designs to be average, I beg to differ. My experience with Evok has been nothing short of exceptional. I visited multiple stores in Delhi NCR and was impressed by the craftsmanship and attention to detail in their furniture. What sets Evok apart for me is their unparalleled customization options. I was able to personalize every aspect, from the size to the fabric, ensuring that the furniture perfectly fit my home. Despite the slightly higher prices, I believe the premium is justified for the quality and service you receive. Unlike generic pieces from other stores, Evok's products exude a sense of elegance and sophistication that truly elevates the ambiance of any space. While some may prefer local markets for affordability, the peace of mind and assurance of quality that comes with shopping at Evok is incomparable. For those who value craftsmanship and uniqueness, I highly recommend Evok for their furniture needs. In a world of mass-produced mediocrity, Evok stands out as a beacon of customization and quality.
J Jai Shaw
215 days ago

Post 2 years u will see the product…

As a loyal customer of this product for over two years, I have experienced firsthand the durability and reliability it offers. Unlike other products that tend to deteriorate over time, this one has truly stood the test of time, showcasing its high quality and exceptional craftsmanship. I have come to rely on this product for its consistent performance and longevity, making it a worthwhile investment. Despite the regular wear and tear that comes with daily use, this product has not faltered or shown any signs of faults, delivering on its promise of durability and dependability. I highly recommend this product to anyone in search of a long-lasting solution, as it has truly exceeded my expectations and provided unparalleled value for money. For those considering purchasing this product, I encourage you to explore the extensive positive customer feedback available online, which reinforces its exceptional reputation and unwavering durability. In conclusion, I am confident in saying that this product has earned my trust and loyalty, and I am certain it will continue to impress for many years to come. I urge you to consider this outstanding option for your needs, and experience the same peace of mind and satisfaction that I have enjoyed.
M Manish Gupta
218 days ago

Most unprofessional business I have…

I was hesitant to try , but I'm so glad I did. I had been burned in the past and was wary of another disappointing experience. However, their team blew me away with their professionalism and care. From the moment I reached out for assistance, I was met with understanding and a genuine effort to help. The customer care team at went above and beyond to address my concerns and ensure that I felt heard and valued. After such a positive experience, I can confidently say that has restored my faith in exceptional customer service. I will not hesitate to continue supporting this brand, and I highly recommend them to anyone in search of a company that truly cares about its customers. Thank you, , for your outstanding service and for treating me with the respect and attention that every customer deserves.
M Manish Gupta
218 days ago

Turning Frustration into Gratitude: My Experience with Evok.in

At first, I was disheartened by the lack of response and communication from Evok.in. With over 75 calls to their customer care team over two months, I felt ignored and frustrated. However, my perception took a 180-degree turn when I finally connected with a representative who not only listened to my concerns but went above and beyond to resolve them. Despite the initial challenges, the exceptional assistance I received transformed my experience with Evok.in. The dedication and commitment shown by the customer care team member reinstated my faith in the brand and left me feeling grateful for their efforts. I appreciate the transformation from what seemed like unprofessionalism to true customer care. My advice to those encountering difficulties with Evok.in is to persist, as there may be a shining moment of exceptional service waiting just around the corner.
P Praveen
390 days ago

No wonder why evok has poor customer…

I can't help but disagree with the negative reviews of Evok's customer service. My personal experience has been nothing short of exceptional. When I encountered an issue with a recent purchase, the customer care support team went above and beyond to assist me. They were not only attentive but also empathetic, making me feel truly valued as a customer. From the moment I reached out for help, I was met with professionalism and a genuine desire to resolve my concerns. The agent I spoke with took the time to understand the details of my situation and offered a practical solution that exceeded my expectations. Their knowledge and dedication turned what could have been a negative experience into a positive one, and for that, I'm incredibly grateful. Additionally, I found my online buying experience with Evok to be seamless and straightforward. There were no technical glitches or hiccups throughout the process, and I was able to make my purchase with ease. It's clear that Evok has a dedicated team in place to ensure that their online orders are managed efficiently and with care. I wholeheartedly recommend Evok to anyone in search of quality products and outstanding customer service. My experience has been a testament to their commitment to customer satisfaction, and I look forward to supporting their business in the future. Thank you, Evok, for setting the bar high and delivering an exceptional customer experience.
P Praveen
390 days ago

Unveiling the Unforgettable Support at evok.in

Upon visiting evok.in, I was pleasantly surprised by the exceptional customer service I received. Despite having heard negative reviews, I found the support team to be accommodating and knowledgeable. They went above and beyond to assist me with my purchase, ensuring I made an informed decision. Contrary to the rumors, my online buying experience was seamless and hassle-free. The website was user-friendly, and I had no issues navigating through it. The customer agents were polite and attentive, treating me with the utmost respect and professionalism. Moreover, the quality of the products exceeded my expectations. From the ordering process to the delivery, everything was smooth and efficient. It's evident that evok.in values its customers and strives to provide a memorable shopping experience. If you're hesitant about shopping at evok.in due to negative feedback, I strongly recommend giving them a chance. My personal encounter with their support team and services has been nothing short of exceptional, and I will undoubtedly be a returning customer. Thank you, evok.in, for restoring my faith in online shopping!
C Chicco Renthlei
606 days ago

Evok only has appealing looks

⭐⭐⭐⭐⭐ I recently purchased furniture from Evok, and I must say it has completely transformed my living space. The sleek design and modern aesthetic instantly caught my eye, and I was thrilled to see that the quality of the materials exceeded my expectations. Unlike other furniture I've owned in the past, Evok's pieces are not only visually stunning but also incredibly durable. Even with daily use, they have maintained their shape and sturdiness, showcasing the high-quality materials and craftsmanship that went into their creation. I've received countless compliments from friends and family, and I take great pride in sharing the story of how Evok has elevated my home. I can confidently say that Evok has not only improved the look of my space but also added a touch of sophistication and elegance that brings me joy every day. Thank you, Evok, for providing furniture that not only looks amazing but also stands the test of time. I couldn't be happier with my purchase and will definitely be returning for more in the future.
C Chicco Renthlei
606 days ago

Transforming My Space: Evok’s Aesthetic Charm

My experience with Evok has been a mix of delight and disappointment. While the furniture exudes a captivating charm and adds a touch of elegance to my space, the quality of materials used leaves much to be desired. Despite handling them with utmost care, I found the durability lacking as the items easily lost their shape. At first glance, the pieces from Evok are a visual treat, enhancing the overall aesthetic of my home. However, upon closer inspection, the materials used seemed fragile and akin to thick cardboard in texture. The lack of sturdiness was evident, affecting the longevity of the furniture. Although I appreciate the aesthetics that Evok brings to the table, it is essential for them to focus on improving the quality of materials for a more satisfactory customer experience. I hope that with time, Evok can strike a better balance between style and substance to truly deliver on their promise of quality furniture.
S shashi
653 days ago

Unwavering Dedication to Customer Satisfaction: A Lifelong Journey with Evok

As a loyal customer for over a decade, I must express my heartfelt disappointment with a recent purchase from Evok.in. The delivery of our long-awaited sofa was delayed by a month, and upon its arrival, we were dismayed to find a substandard product that fell short of the quality promised by the brand. This experience, marred by unmet expectations and lackluster customer service, cast a shadow on our otherwise unwavering loyalty to Evok. As we eagerly awaited the centerpiece of our living room, the delayed delivery not only disrupted our plans but also tarnished the joy of hosting a special function in our home. Despite our history of repeated purchases and steadfast support, the treatment we received during this ordeal was disheartening. The dedicated team we once relied on seemed to have vanished, leaving us feeling neglected and unimportant. While this recent experience has undoubtedly shaken our trust in Evok, I remain hopeful that the company will take necessary steps to redeem itself. As someone who has cherished the journey with Evok over the years, I am optimistic that they will prioritize customer satisfaction and strive to rectify their missteps. I sincerely hope that Evok will revisit its commitment to delivering exceptional products and experiences, thereby reaffirming its position as a trusted ally in turning houses into homes. Despite the recent setback, I am willing to give Evok the opportunity to restore its former glory and regain my unwavering trust and loyalty.
S shashi
653 days ago

A Glowing Testimonial of Loyalty and Heartbreak: A Deep Dive into My Evok Experience

As a customer who has stood by Evok for a decade, my recent encounter shattered my trust and left me disillusioned. The anticipation of a long-awaited delivery turned into agony as the promised product arrived a month late, only to be of subpar quality. The once-responsive staff seemed indifferent, failing to provide the assistance expected from a reputable company. The disappointment of a ruined event due to the absence of a timely sofa delivery was profound. Despite our loyalty, we were treated callously, highlighting a stark decline in customer service standards. The stark reality of receiving the "exact opposite" of promised service stung deeply, prompting a reevaluation of my decade-long relationship with Evok.
K Kim Schumacher
705 days ago

The worst experience ever. Never ever buy from there!

I recently had the unfortunate experience of ordering a bed online, only to receive a product that was a far cry from what I expected. The confirmation email was nowhere to be found, and the delivery process felt like it took an eternity. When the bed finally arrived, it was clear that something had gone terribly wrong. The wood was different, scratches covered the surface, and crucial parts were missing. The overall quality was abysmal. Trying to return the bed was a hassle in itself, and the customer service team left much to be desired. It felt like my concerns were being ignored, and the whole ordeal left me feeling incredibly frustrated. I cannot emphasize enough how this has been the most disappointing purchasing experience of my life. I urge anyone reading this to steer clear of this company at all costs. Please, learn from my mistake and take your business elsewhere.
K Kim Schumacher
705 days ago

Avoid at all costs! Heartbroken by the disappointing service at evok.in

I cannot stress this enough - my experience with evok.in was an absolute nightmare. From the moment I placed my order, nothing went right. The lack of a confirmation email, coupled with the extended delivery time, was just the beginning of my troubles. When the product finally arrived, it was a far cry from what I had expected. The wood was different, covered in scratches, missing parts, and of such poor quality that it was heartbreaking. Trying to return the bed was a Herculean task, and to add insult to injury, the customer service team was utterly unhelpful - ignoring my complaints and showing no concern for my dissatisfaction. This entire ordeal has left me reeling, and I can confidently say that this has been the worst purchasing experience of my life. Save yourself the trouble and steer clear of evok.in. Your sanity and wallet will thank you.
R Rahul Rajani
838 days ago

In continuation to my earlier review

I have been a loyal customer of this company for quite some time, and I must say that their commitment to customer satisfaction never ceases to amaze me. After encountering a problem with a faulty chair and dining table set, I reached out to their customer service team for assistance. In no time, they not only replaced the chair but also went above and beyond to polish the entire dining table set to ensure it was in perfect condition. It's truly heartening to see a company that values its customers and is willing to go the extra mile to make things right. The support and swift action taken to address my concerns have left me thoroughly impressed. I highly recommend this company not only for their quality products but also for their outstanding customer service. Thank you once again for your attention to detail and prompt resolution of the issue. It's this level of care and dedication that sets you apart from the rest. I look forward to continuing my relationship with this fantastic company.
R Rahul Rajani
838 days ago

A Heartfelt Journey with evok.in: Overcoming Challenges with Exceptional Service

Embarking on my journey with evok.in, I encountered a bump in the road with a faulty product. However, the tide turned as I reached out for assistance and was met with nothing short of exceptional service. After voicing my concerns, the team swiftly addressed the issue, going above and beyond to replace the chair and even providing a much-needed polish for my dining table. This level of dedication and care truly exceeded my expectations. I am grateful for the seamless resolution and the genuine support extended to me during this time. evok.in has proven to be a brand that not only delivers quality products but also stands by its customers when challenges arise. Thank you, evok.in, for turning what could have been a negative experience into a shining example of outstanding customer service and care. Your actions have truly left a lasting impression on me.
R Rashmi U
982 days ago

Extremely unprofessional and careless…

I am thrilled to share my experience with evok.in, a company that has truly exceeded my expectations. From the moment I placed my order, I was impressed by their seamless online shopping experience. The team was professional, diligent, and wonderfully helpful throughout the entire process. I couldn't be happier with the quality of the product I received, and it arrived promptly, which was a pleasant surprise. Unlike other companies I've dealt with, evok.in demonstrated a genuine commitment to customer satisfaction, and it was evident that they truly value their customers. I was particularly impressed by the outstanding customer service I received. Any concerns or queries I had were promptly addressed by their team, which further solidified my trust in the brand. It's rare to come across a company that goes above and beyond to ensure their customers are delighted, and I can confidently say that evok.in has mastered this. I would highly recommend evok.in to anyone in search of a reliable, customer-centric company that delivers top-notch products. Thank you, evok.in, for setting the bar high and for providing an exceptional shopping experience. I will definitely be returning for future purchases!

Introduction

Evok.in is an Indian-based online retailer specializing in furniture, home decor, and furnishings. The company was launched in 2008 and has since built a reputation for offering high-quality products at affordable prices. Its expansive product range includes kitchen appliances, home decor, and furniture items. The company also operates offline stores in Ahmedabad, Bengaluru, Chennai, Delhi NCR, Hyderabad, Jaipur, Kolkata, Mumbai, Pune, and Surat.

Pros and Cons

Pros:
  • Expansive product range
  • Affordable prices
  • Free shipping on most products
  • Easy navigation on the website
  • Secure payment options
Cons:
  • Delivery may take longer than expected
  • Some products may have limited stock
  • No cash on delivery option
  • Returns may take longer to process

User Experience

Navigating the Evok.in website is easy and straightforward, with clearly labeled categories and subcategories. The filters and search function are helpful in narrowing down products based on specific preferences. The website also offers detailed product descriptions, images, and reviews to help users make informed decisions.

Pricing and Value for Money

Evok.in offers products at competitive rates that are affordable for most people. The company also offers frequent discounts and promotions, making it easy for customers to save on purchases.

Alternatives

Some notable alternatives to Evok.in include Pepperfry, Urban Ladder, and HomeTown. All of these retailers offer a range of products, including furniture, appliances, and home decor items.

Customer Service

Evok.in offers a customer-centric approach to service, with a responsive customer service team that can be reached through phone, email, or live chat. The team is helpful in resolving customer queries and issues.

Product Quality and Selection

Evok.in offers high-quality products that are sourced from reputable manufacturers. The company offers a range of products, including furniture, appliances, and home decor items, with plenty of designs and styles to choose from.

Website Usability

Evok.in has a user-friendly website that is easy to navigate. The website is well-organized, with categories and subcategories labeled clearly. The search function and filter options make it easy for customers to find what they are looking for.

Returns and Exchanges

Evok.in accepts returns and exchanges within 7 days of delivery. However, the process may take longer to process, and there may be additional charges for shipping and handling.

Promotions and Discounts

Evok.in frequently offers promotions and discounts, making it easy for customers to save on purchases. There are discounts available for particular brands and products, and customers can also take advantage of special offers during festive seasons.

Reputation

Evok.in is a reputable online retailer with an established presence in the Indian home decor and furniture industry. The company has received positive reviews and feedback from customers, making it a reputable and trustworthy option.

Payment Options

Evok.in accepts multiple payment options, including credit cards, debit cards, and net banking. However, the company does not offer a cash on delivery option.

Loyalty Programs

Evok.in offers a loyalty program, which allows customers to earn points for purchases that can be redeemed for discounts and other rewards. The program is available to registered customers and offers exclusive promotions and discounts.

Customer Reviews

Customer reviews on Evok.in are generally positive, with customers praising the quality of products and customer service. The website also features a rating system that allows customers to rate products and leave reviews, helping others make informed decisions.

Community Involvement

Evok.in is involved in various social initiatives, including the donation of furniture to underprivileged communities. The company also supports local artisanal communities by sourcing handmade products.

Shipping and Costs

Evok.in offers free shipping on most products. However, delivery times may vary depending on the location and availability of the product. Customers can also opt for express delivery at an additional cost.