Introduction

Evok.in is an Indian-based online retailer specializing in furniture, home decor, and furnishings. The company was launched in 2008 and has since built a reputation for offering high-quality products at affordable prices. Its expansive product range includes kitchen appliances, home decor, and furniture items. The company also operates offline stores in Ahmedabad, Bengaluru, Chennai, Delhi NCR, Hyderabad, Jaipur, Kolkata, Mumbai, Pune, and Surat.

Pros and Cons

Pros:
  • Expansive product range
  • Affordable prices
  • Free shipping on most products
  • Easy navigation on the website
  • Secure payment options
Cons:
  • Delivery may take longer than expected
  • Some products may have limited stock
  • No cash on delivery option
  • Returns may take longer to process

User Experience

Navigating the Evok.in website is easy and straightforward, with clearly labeled categories and subcategories. The filters and search function are helpful in narrowing down products based on specific preferences. The website also offers detailed product descriptions, images, and reviews to help users make informed decisions.

Pricing and Value for Money

Evok.in offers products at competitive rates that are affordable for most people. The company also offers frequent discounts and promotions, making it easy for customers to save on purchases.

Alternatives

Some notable alternatives to Evok.in include Pepperfry, Urban Ladder, and HomeTown. All of these retailers offer a range of products, including furniture, appliances, and home decor items.

Customer Service

Evok.in offers a customer-centric approach to service, with a responsive customer service team that can be reached through phone, email, or live chat. The team is helpful in resolving customer queries and issues.

Product Quality and Selection

Evok.in offers high-quality products that are sourced from reputable manufacturers. The company offers a range of products, including furniture, appliances, and home decor items, with plenty of designs and styles to choose from.

Website Usability

Evok.in has a user-friendly website that is easy to navigate. The website is well-organized, with categories and subcategories labeled clearly. The search function and filter options make it easy for customers to find what they are looking for.

Returns and Exchanges

Evok.in accepts returns and exchanges within 7 days of delivery. However, the process may take longer to process, and there may be additional charges for shipping and handling.

Promotions and Discounts

Evok.in frequently offers promotions and discounts, making it easy for customers to save on purchases. There are discounts available for particular brands and products, and customers can also take advantage of special offers during festive seasons.

Reputation

Evok.in is a reputable online retailer with an established presence in the Indian home decor and furniture industry. The company has received positive reviews and feedback from customers, making it a reputable and trustworthy option.

Payment Options

Evok.in accepts multiple payment options, including credit cards, debit cards, and net banking. However, the company does not offer a cash on delivery option.

Loyalty Programs

Evok.in offers a loyalty program, which allows customers to earn points for purchases that can be redeemed for discounts and other rewards. The program is available to registered customers and offers exclusive promotions and discounts.

Customer Reviews

Customer reviews on Evok.in are generally positive, with customers praising the quality of products and customer service. The website also features a rating system that allows customers to rate products and leave reviews, helping others make informed decisions.

Community Involvement

Evok.in is involved in various social initiatives, including the donation of furniture to underprivileged communities. The company also supports local artisanal communities by sourcing handmade products.

Shipping and Costs

Evok.in offers free shipping on most products. However, delivery times may vary depending on the location and availability of the product. Customers can also opt for express delivery at an additional cost.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...

Evok Recent User Reviews

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Reviewer Name: Joy Jha

Review Submission Date: 28-10-2019

Review Title: Fraud Company
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Review Description: Fraud Company

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Reviewer Name: Brinda Dey

Review Submission Date: 28-10-2019

Review Title: I have not received any confirmation or…
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Review Description: I have not received any confirmation or order number for the purchase ofmy 2 seater Clinton recliner. Need an immediate response

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Reviewer Name: Chitra Gopal

Review Submission Date: 28-10-2019

Review Title: Don’t.buy anything from o line
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Review Description: Don't.buy anything from o line. They don't have a proper customer care number and also no update on orders. The customer care.number doesn't work most of the time pls don't buy from their website

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Reviewer Name: Archis Kulkarni

Review Submission Date: 28-10-2019

Review Title: I give reviews very rarely but…
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Review Description: I give reviews very rarely and this one's surely worth it. I always wanted a sofa recliner in my hall as I was thoroughly fascinated by the idea of watching TV in a most relaxing way. And Evok turned this idea into reality for me. After purchasing, I just couldn't get enough of it. I thought that I might lose some interest or excitement in it after quite some time but I was wrong. The fascination just inflated after having it in my home. Never thought I'd love it so much more even after a long time. Great product.

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Reviewer Name: Mercy Maheswari

Review Submission Date: 28-10-2019

Review Title: My complaint no.MJ 503830.I order a TV…
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Review Description: My complaint no.MJ 503830.I order a TV unit on 15th June 2020 , received on in July.When person from Evok came for assemblina glass was damaged. From 15 days my complaint is not being attended.And unable contact main person.Custorme care will call and your assembling date is rescheduled. Please look into the matter ,if not possible take my product and give money back. Such bad service. J.M.Maheswari

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Reviewer Name: Dr Indranil Khan

Review Submission Date: 28-10-2019

Review Title: Never Buy from EVOK
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Review Description: You pay online in full to buy a product. No response despite repeated mails for over 10 days thereafter. No idea about status of my order.

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Reviewer Name: Mona Dhankhar

Review Submission Date: 28-10-2019

Review Title: Never ever order anything on Evok…
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Review Description: Never ever order anything on Evok online. I got my bed after so many emails and then installation was done after one week and product was faulty. One piece was damaged. And even in low base hydraulic model bed, the bas was missing. Now i wonder what will i do with that hydraulic opening if i am not able to store anything inside my bed. It’s like that i will keep my things on my floor in the boxes of bed.

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Reviewer Name: Om Prakash

Review Submission Date: 28-10-2019

Review Title: waste company
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Review Description: waste company. Not to buy anything. they will take all payment in advance and then they will delivered damaged product. inspite of repeated follow up, they are list bother to reply your mails. I raised a complaint on 23.07.2020 by complaint ID MJ50438 for delivery of damage Entertainment TV unit, still not resolved. further there is no intention of evok to resolve it. basically they are seating to loot the money.

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Reviewer Name: Mohit Soni

Review Submission Date: 28-10-2019

Review Title: Great Experience with Evok
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Review Description: Amazing experience while buying From Evok. I ordered a sofa from them in August and surprisingly it got delivered before the expected date. The product quality is appreciable and great. Recommended for furniture buying stuffs!

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Reviewer Name: Seema Sharma

Review Submission Date: 28-10-2019

Review Title: Purchasing a Faulty Recliner: A Disappointing Experience
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Review Description: Recently, I made the decision to purchase a 3-seater recliner named "Magna" for the cost of ?45000. Unfortunately, the so-called "leather" material is peeling off from every part of the recliner, leaving it looking unsightly and unacceptable. Upon contacting Evok, the solution offered was to pay an additional ?22000 to have the leather replaced. This experience has left me feeling disappointed and disheartened. It is evident that buying from local brands may be a better option than purchasing from less reputable sources. Overall, my experience with this purchase has been deeply unsatisfying.
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