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Introduction is an Indian-based online retailer specializing in furniture, home decor, and furnishings. The company was launched in 2008 and has since built a reputation for offering high-quality products at affordable prices. Its expansive product range includes kitchen appliances, home decor, and furniture items. The company also operates offline stores in Ahmedabad, Bengaluru, Chennai, Delhi NCR, Hyderabad, Jaipur, Kolkata, Mumbai, Pune, and Surat.

Pros and Cons

  • Expansive product range
  • Affordable prices
  • Free shipping on most products
  • Easy navigation on the website
  • Secure payment options
  • Delivery may take longer than expected
  • Some products may have limited stock
  • No cash on delivery option
  • Returns may take longer to process

User Experience

Navigating the website is easy and straightforward, with clearly labeled categories and subcategories. The filters and search function are helpful in narrowing down products based on specific preferences. The website also offers detailed product descriptions, images, and reviews to help users make informed decisions.

Pricing and Value for Money offers products at competitive rates that are affordable for most people. The company also offers frequent discounts and promotions, making it easy for customers to save on purchases.


Some notable alternatives to include Pepperfry, Urban Ladder, and HomeTown. All of these retailers offer a range of products, including furniture, appliances, and home decor items.

Customer Service offers a customer-centric approach to service, with a responsive customer service team that can be reached through phone, email, or live chat. The team is helpful in resolving customer queries and issues.

Product Quality and Selection offers high-quality products that are sourced from reputable manufacturers. The company offers a range of products, including furniture, appliances, and home decor items, with plenty of designs and styles to choose from.

Website Usability has a user-friendly website that is easy to navigate. The website is well-organized, with categories and subcategories labeled clearly. The search function and filter options make it easy for customers to find what they are looking for.

Returns and Exchanges accepts returns and exchanges within 7 days of delivery. However, the process may take longer to process, and there may be additional charges for shipping and handling.

Promotions and Discounts frequently offers promotions and discounts, making it easy for customers to save on purchases. There are discounts available for particular brands and products, and customers can also take advantage of special offers during festive seasons.

Reputation is a reputable online retailer with an established presence in the Indian home decor and furniture industry. The company has received positive reviews and feedback from customers, making it a reputable and trustworthy option.

Payment Options accepts multiple payment options, including credit cards, debit cards, and net banking. However, the company does not offer a cash on delivery option.

Loyalty Programs offers a loyalty program, which allows customers to earn points for purchases that can be redeemed for discounts and other rewards. The program is available to registered customers and offers exclusive promotions and discounts.

Customer Reviews

Customer reviews on are generally positive, with customers praising the quality of products and customer service. The website also features a rating system that allows customers to rate products and leave reviews, helping others make informed decisions.

Community Involvement is involved in various social initiatives, including the donation of furniture to underprivileged communities. The company also supports local artisanal communities by sourcing handmade products.

Shipping and Costs offers free shipping on most products. However, delivery times may vary depending on the location and availability of the product. Customers can also opt for express delivery at an additional cost.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...