Exercise Reviews

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40 Reviews

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In the Fitness Equipment Store category

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K keith taylor
83 days ago

Unbeatable Value, Exceptional Quality, and Outstanding Customer Care – A Genuine Experience

Allow me to share my heartfelt testimonial for exercise.co.uk. I had the pleasure of purchasing a multi gym from exercise.co.uk post-Christmas, and I must say, the prices were truly unmatched. Despite the holiday rush, the delivery was prompt, arriving at my doorstep within just 2 days. Upon assembling the gym equipment, I encountered a faulty part (due to the manufacturer), but the team at exercise.co.uk promptly and seamlessly arranged for a replacement without any hassle or interrogation. This level of customer service truly exceeded my expectations and speaks volumes about their dedication to customer satisfaction. Thank you, exercise.co.uk, for providing unbeatable value, exceptional quality products, and outstanding customer care.
P Prashant Tripathi
290 days ago

Transforming My Workouts with Marcy HG3000 Multigym

From the moment I stumbled upon the Marcy HG3000 multigym on exercise.co.uk, I knew it was exactly what I needed for my home workouts. Not only was the delivery prompt, but the immediate response from their support team reassured me that I was in good hands. Upon receiving the equipment, I was delighted to find that it was exactly as pictured with no damage. However, I must note that the assembly process, although manageable, took me a good 5-6 hours. It would be helpful for future buyers to have this heads-up. After using the multigym for 2 weeks, I can confidently say that it has exceeded my expectations. The quality and sturdiness are remarkable, and it has truly transformed my workout routine for the better. Overall, I am thoroughly impressed with exercise.co.uk for providing such a top-notch product and service. My fitness journey has been elevated, and I couldn't be happier with my purchase. Thank you for helping me take my workouts to the next level!
P Prashant Tripathi
290 days ago

Transformed My Workout Routine: A Testament to Marcy HG3000 Multigym

Embarking on a fitness journey led me to the Marcy HG3000 multigym, and I must say, it has been a game-changer. My experience with exercise.co.uk was seamless from start to finish. The delivery was prompt, and their support team was incredibly responsive to my queries. Upon receiving the equipment, I was delighted to see that it matched the pictures exactly, without any damage. However, a word of caution to future buyers – the assembly process is quite intricate and time-consuming, averaging around 5-6 hours. Despite the assembly challenge, diving into using the multigym has been nothing short of amazing. It has transformed my workout routine in just 2 weeks. The quality and functionality of the Marcy HG3000 have exceeded my expectations, and I haven't encountered any issues so far. If you're looking to elevate your fitness regimen, I highly recommend the Marcy HG3000 multigym. It's not just a piece of equipment; it's an investment in your health and well-being.
P Paul Prescott
672 days ago

The Best Warranty Support Ever!

I cannot say enough about the incredible warranty support I received from exercise.co.uk. When my exercise bike developed a fault just over a year into the 2-year warranty, I was worried I would be stuck with a broken bike. However, after contacting them, I was amazed by the quick response and resolution to my issue. Their representative, Lisa O, was so helpful and efficient. I received a response the very next day, and within 2 days, a reconditioned bike base was delivered to my door. I easily transferred the seat, handlebars, and pedals onto the new base, and my bike is working perfectly again. I am truly impressed by the exceptional customer service and how smoothly they handled the problem. Thanks to exercise.co.uk, I can continue my workouts without any hassle. With this level of support, I wouldn't hesitate to purchase sports equipment from them again in the future. Thank you, exercise.co.uk, for your outstanding warranty support!
N Nikki Hutton
680 days ago

Great customer service

🌟 A Remarkable Experience with Exercise.co.uk 🌟 I recently had an incredible experience with Exercise.co.uk that I just had to share. Earlier this year, I purchased a rowing machine from Argos, which unfortunately developed a fault and needed to be returned for repair. Understandably, I was initially concerned about how this would be handled. To my delight, Exercise.co.uk's customer service team surpassed all my expectations. Not only did they promptly send a replacement, but they also provided exceptional support throughout the process. I encountered a couple of unforeseen issues, but Exercise.co.uk handled them with the utmost professionalism and care. I cannot commend their customer service representative, Britt, enough. Britt was incredibly responsive, going above and beyond to ensure that I was satisfied, and she kept me updated regularly, which I truly appreciated. Thanks to Exercise.co.uk, I am now the proud owner of a fully functional and top-notch rowing machine. Should I ever need additional fitness equipment for my home gym, Exercise.co.uk will undoubtedly be my go-to choice. I wholeheartedly recommend Exercise.co.uk to anyone in search of outstanding customer service and high-quality fitness equipment. Thank you, Exercise.co.uk, for the exceptional support and top-notch products! 🚣‍♂️💪
C Celine
702 days ago

Britt’s Exceptional Service Saved My Workout Routine!

Exercise.co.uk has truly exceeded my expectations with their outstanding customer service, especially Britt's exceptional assistance. When I encountered an issue with the right pedal of my exercise bike, Britt stepped in and went above and beyond to ensure a seamless resolution. Not only did the replacement part arrive sooner than anticipated, but to my surprise, I received both the left and right pedals, showcasing a level of thoughtfulness that is rarely seen in customer service. Thanks to Britt's swift action, my workout routine is back on track, and I couldn't be more grateful.
C Celine
702 days ago

Exceptional Service from Britt: A Game-Changer in Customer Care

Embarking on my fitness journey with exercise.co.uk, I encountered a minor setback when the right pedal of my exercise bike malfunctioned. However, Britt's exemplary customer service turned this obstacle into a smooth and uplifting experience. Britt's proactive approach and swift resolution were truly commendable. Not only did the replacement part arrive ahead of schedule, but the thoughtful gesture of sending both left and right pedals demonstrated a level of care that exceeded my expectations. Thanks to Britt's dedication and expertise, my exercise bike is now fully functional, allowing me to resume my workout routine without any further delays. In a world where exceptional service can be rare, Britt's commitment to customer satisfaction truly stood out. Their professionalism, efficiency, and genuine care have not only resolved my issue but also left a lasting impression. Kudos to Britt and exercise.co.uk for setting the bar high in customer care!
B Benjamín Molineaux
708 days ago

Great warranty service

I recently had the pleasure of experiencing the exceptional warranty service provided by Exercise.co.uk. From the moment I made contact with their representative, Britt, I was met with unparalleled assistance and support. Having encountered issues with a rowing machine just before the expiration of the warranty, I was pleasantly surprised by the swift and efficient response from Exercise.co.uk. Their commitment to customer satisfaction became evident when the malfunctioning machine was promptly replaced. However, the exemplary service did not end there. Following the replacement, I encountered a misalignment with the new machine. Without hesitation, Exercise.co.uk went above and beyond to resolve the matter by sending me an updated model, ensuring that I could continue my fitness journey without further disruption. The entire process was seamless and devoid of any unnecessary hassle. It was evident that the team at Exercise.co.uk prioritizes customer satisfaction and goes to great lengths to uphold their commitment to excellence. If you are in search of a company that not only delivers top-notch fitness equipment but also provides unparalleled customer service, I wholeheartedly recommend Exercise.co.uk. Their dedication to ensuring a positive customer experience has undoubtedly made them my go-to choice for all my fitness needs. Thank you, Exercise.co.uk, for your unwavering commitment to customer satisfaction.
B Benjamín Molineaux
708 days ago

Exemplary Customer Care: A Warranty Tale

Revisiting my experience with Exercise.co.uk, I am thrilled to share my journey with their exceptional warranty service. Let me highlight the outstanding assistance of Britt, the dedicated representative, who truly went above and beyond to resolve not just one, but two challenging situations with our rowing machine. Their prompt actions to replace the initial product close to the warranty expiry and swiftly address a misalignment concern with a newer model displayed unparalleled commitment to customer satisfaction. Each interaction with Exercise.co.uk was not only efficient but also devoid of any unnecessary complications, leaving me thoroughly impressed and grateful for their top-tier service.
E elite construction
763 days ago

I contacted Pure-Tec regarding damaged parts a …

Exercise.co.uk has truly surpassed my expectations with their exceptional customer service. When I encountered an issue with my multigym, I reached out to Pure-Tec for assistance. I had the pleasure of speaking with Britt, who not only confirmed the validity of my warranty but also assured me that the replacement parts would be sent to me free of charge. What's more, despite my dyslexia, Britt made the entire process incredibly smooth and hassle-free. As promised, the replacement parts arrived in just 5/7 days, and I couldn't be more pleased with the swift resolution. The level of care and support I received from Britt and Pure-Tec is truly commendable. I'm grateful for their understanding and efficiency in addressing my needs. This experience has solidified my trust in exercise.co.uk, and I can wholeheartedly recommend them to anyone seeking excellent customer service and top-quality products. Thank you, Britt and the Pure-Tec team, for going above and beyond to assist me.
E elite construction
763 days ago

Above and Beyond: Pure-Tec Delivers Outstanding Service!

I have to share my recent experience with Pure-Tec, and I couldn't be more impressed. My multigym had some damaged parts, so I reached out to them for assistance. I was fortunate enough to connect with Britt, who not only confirmed the validity of my warranty but also assured me that the replacement parts would be sent to me free of charge. What's more, she empathetically considered my dyslexia, making the entire process smooth and effortless for me. In just 5/7 days, as promised, I had the replacement parts in hand. The exceptional customer service I received from Britt and Pure-Tec truly went above and beyond my expectations. Thank you for making it so easy to get everything sorted out!
M Melvyn
852 days ago

All expectations exceeded

⭐️⭐️⭐️⭐️⭐️ I can't speak highly enough of my experience with exercise.co.uk. When I encountered an issue with an electrical component of the machine I purchased, I was initially worried about the process of getting it resolved. However, the customer service team at exercise.co.uk completely exceeded my expectations. Despite the mishap being my fault, they were incredibly understanding and helpful. Their polite and prompt assistance truly made a difference. What impressed me the most was that when I reached out, I didn't have to wade through an automated phone system—someone picked up right away and got the ball rolling on resolving the issue. Not only did they promptly send out the replacement part, but their genuine care and attention to my concerns made me feel valued as a customer. This level of service is hard to come by these days, and it's clear that exercise.co.uk prioritizes their customers' satisfaction above all else. I'm thoroughly impressed with the quality of the machine I purchased, but the outstanding customer service truly sets this company apart. I wouldn't hesitate to recommend exercise.co.uk to anyone in search of high-quality equipment and exceptional customer support. Thank you for going above and beyond!
M Melvyn
852 days ago

Exceeding Expectations Every Step of the Way

What started as a minor mishap with an electrical component on my exercise.co.uk machine turned into a pleasant surprise thanks to their exceptional customer service team. Despite my mistake, they went above and beyond to assist me, handling the situation with utmost professionalism and kindness. What truly sets exercise.co.uk apart is their swift response and efficiency. No frustrating wait times on the phone, no automated messages. They were there, ready to help, and even took the extra step of promptly mailing the necessary part to fix my machine. It's rare to find a company that not only meets your expectations but exceeds them in every way. My experience with exercise.co.uk has been nothing short of outstanding, leaving me impressed and grateful for their exceptional service. They have truly set the bar high for customer satisfaction.
B BTR
880 days ago

What service, Again!!

I have been a loyal customer of exercise.co.uk for quite some time now, and I must say that their customer service never ceases to amaze me. Just recently, I experienced a mix-up with a part for my elliptical trainer, and the way they handled the situation was nothing short of exceptional. After receiving the wrong part due to my own mistake, I reached out to Bradley from their team to rectify the error. To my surprise, Bradley promptly responded to my email and assured me that the correct part would be sent out immediately. True to his word, the right part was delivered to my doorstep the very next day at absolutely no extra cost. The level of dedication and swiftness that the team at exercise.co.uk displayed in solving this issue was truly unparalleled. It's rare to come across such impeccable customer service, and I am incredibly thankful for their commitment to ensuring customer satisfaction. I can confidently say that exercise.co.uk has set the bar high for customer service, and I wholeheartedly recommend them to anyone in need of fitness equipment or accessories. Thank you, Bradley, and everyone at exercise.co.uk for going above and beyond to make sure I had the right part when I needed it the most.
B BTR
880 days ago

Elevating Service to Unmatched Heights!

Praise pours in for exercise.co.uk, as another thrilled customer recounts their exceptional experience. In a moment of distress upon receiving the incorrect elliptical trainer part, the customer swiftly contacted Bradley, the hero of this tale. Promptly, Bradley responded, understanding the error and taking swift action. The correct part was dispatched without delay and delivered the very next day, free of charge. The customer's heartfelt gratitude echoes the sentiment that this unparalleled level of service is nothing short of extraordinary. A resounding applause to Bradley and the entire team at Pure-Tec for their unwavering dedication to customer satisfaction. In a world where service excellence is rare, this standout experience shines bright, setting a new standard for impeccable service.

Introduction

Exercise.co.uk is an online retailer that offers a wide range of fitness equipment and accessories. With a commitment to helping individuals achieve their fitness goals, Exercise.co.uk has gained a reputation for providing high-quality products at competitive prices. In this editorial review, we will explore various aspects of Exercise.co.uk, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Extensive selection of fitness equipment and accessories - Competitive pricing - User-friendly website for easy navigation - Quick and reliable shipping options - Responsive customer service Cons: - Limited stock availability for certain popular items - Some users have reported delays in customer service response

User Experience

Exercise.co.uk offers a seamless user experience, providing a well-organized website that is easy to navigate. The clean layout and intuitive search functions allow users to find products quickly. The detailed product descriptions, images, and customer reviews enhance the overall user experience, helping customers make informed purchasing decisions.

Pricing and Value for Money

Exercise.co.uk offers competitive pricing across its range of fitness products. The website often features discounts and promotions, giving customers excellent value for their money. Additionally, Exercise.co.uk periodically highlights "Deal of the Day" offers, allowing customers to enjoy significant savings on popular products.

Customer Service

Exercise.co.uk prides itself on delivering exceptional customer service. Their knowledgeable and friendly customer service team promptly assists customers with inquiries and concerns. However, some users have reported delays in response times, which can be improved to further enhance the customer experience.

Product Quality and Selection

Exercise.co.uk offers a wide range of fitness equipment and accessories from reputable brands. The products are known for their exceptional quality and durability, ensuring customers receive long-lasting and reliable equipment. The extensive selection caters to various fitness needs and preferences, making it a go-to destination for individuals looking to establish a home gym or upgrade their exercise gear.

Website Usability

Exercise.co.uk has invested in creating a user-friendly website that ensures a smooth browsing and purchasing experience. The website's intuitive interface, well-organized categories, and handy search functionality make it easy for customers to find the products they are looking for quickly. The simple checkout process further adds to the overall usability of the website.

Returns and Exchanges

Exercise.co.uk has a straightforward returns and exchanges policy. In case of any issues with a product, customers can contact the customer service team to initiate the return or exchange process. Exercise.co.uk strives to make this process hassle-free and aims to resolve any concerns promptly.

Promotions and Discounts

Exercise.co.uk regularly offers promotions and discounts on selected products. Customers can keep an eye on the website's dedicated "Sale" section or subscribe to the newsletter to stay updated on the latest deals and offers. The website also occasionally features special promotions during festive seasons or specific occasions.

Reputation

Exercise.co.uk has established a strong reputation in the fitness industry for its commitment to providing high-quality products and excellent customer service. Positive customer reviews, testimonials, and a loyal customer base testify to Exercise.co.uk's reliability and trustworthiness as an online retailer.

Payment Options

Exercise.co.uk offers various convenient payment options to cater to different customer preferences. These include major credit and debit cards, PayPal, and other secure online payment methods. Exercise.co.uk ensures the safety of customers' financial information by using secure encryption technology.

Loyalty Programs

Exercise.co.uk currently does not offer a specific loyalty program. However, frequent customers can benefit from subscribing to the newsletter or following the brand on social media to be notified about exclusive offers and discounts.

Customer Reviews

Customer reviews play a vital role in shaping Exercise.co.uk's reputation. The website encourages customers to provide feedback and reviews, contributing to the overall transparency and trustworthiness of the brand. Exercise.co.uk actively addresses customer reviews and responds to any concerns, showcasing their dedication to customer satisfaction.

Community Involvement

Exercise.co.uk actively supports various community initiatives related to health, fitness, and wellbeing. The brand sponsors local fitness events, teams, and charities, fostering a sense of community and encouraging individuals to lead a healthy and active lifestyle.

Shipping and Costs

Exercise.co.uk offers quick and reliable shipping options to customers. The delivery costs may vary depending on the size and weight of the ordered items, as well as the delivery location. However, Exercise.co.uk periodically features promotions that include free shipping, making it an excellent opportunity to save on delivery costs. In conclusion, Exercise.co.uk provides a comprehensive and user-friendly platform for individuals seeking fitness equipment and accessories. With competitive pricing, a wide range of high-quality products, and excellent customer service, Exercise.co.uk stands as a reliable choice for fitness enthusiasts. Whether you are looking to set up a home gym or upgrade your fitness gear, Exercise.co.uk is committed to helping you achieve your fitness goals.