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Exhalecoffee.com is an online coffee retailer that offers a wide selection of premium coffee products, from organic blends to flavored beans. The website is user-friendly, with a sleek and attractive design that focuses on the products and the customers. The company's mission is to provide high-quality coffee to customers who appreciate the taste and ethical sourcing of their coffee beans.
Pros and Cons
Pros:
- Wide selection of premium coffee products
- Affordable pricing
- Fast shipping options
- Easy returns and exchanges
- Secure payment options
- Responsive customer service
Cons:
- Limited selection of non-coffee products
- No loyalty program
User Experience
Exhalecoffee.com provides a seamless user experience that caters to the needs of coffee lovers. The website is easy to navigate, with clear categories for different types of coffee and brewing equipment. The checkout process is straightforward, with various payment options, including PayPal and credit cards. Customers can also create an account to save their preferred items and track their orders.
Pricing and Value for Money
Overall, exhalecoffee.com offers competitive pricing on its premium coffee products. The prices range from $12 to $22 per bag, depending on the type of coffee and the quantity. Customers can also save 10% on their first order by signing up for the company's newsletter. The website offers excellent value for money with its affordable pricing and high-quality products.
Alternatives
Some alternative coffee retailers include Blue Bottle, Peet's Coffee, and Counter Culture Coffee. These companies offer unique coffee blends and different brewing methods, and their pricing and availability can vary depending on the region.
Customer Service
Exhalecoffee.com provides top-notch customer service and support. Customers can contact the company through email or phone, and the customer service team responds promptly to inquiries and concerns. The company also offers a 30-day return policy, and customers can exchange or return their products if they are not satisfied.
Product Quality and Selection
Exhalecoffee.com provides a wide variety of premium coffee products, including organic blends, flavored beans, and single-origin coffees. The coffee beans are sourced from reputable farmers who practice ethical and sustainable farming methods. The website also offers various brewing equipment, including coffee grinders and pour-over kits.
Website Usability
Exhalecoffee.com provides a clean and modern website design that is easy to navigate. The website features clear categories for different types of coffee, and customers can filter by price, type of coffee, and brewing method. The website is also optimized for mobile devices, and customers can browse and purchase products on their smartphones and tablets.
Returns and Exchanges
Exhalecoffee.com provides a 30-day return policy for all products. Customers can exchange or return their products if they are not satisfied with their purchase. The company also covers the cost of return shipping for faulty or defective products.
Promotions and Discounts
Exhalecoffee.com offers various promotions and discounts throughout the year. Customers can receive 10% off their first order by signing up for the company's newsletter. The website also offers occasional coupon codes and flash sales for specific products.
Reputation
Exhalecoffee.com has positive reviews on various online platforms, including Google and Facebook. Many customers praise the company's high-quality coffee products and excellent customer service. Customers also appreciate the company's ethical sourcing and sustainable farming practices.
Payment Options
Exhalecoffee.com offers various payment options, including major credit cards, PayPal, and Amazon Pay. The website uses secure payment gateways to ensure the safety of customer's personal and financial information.
Loyalty Programs
Exhalecoffee.com does not currently offer a loyalty program. However, customers can save 10% on their first order by signing up for the company's newsletter.
Customer Reviews
Exhalecoffee.com has positive customer reviews on various online platforms, with many customers praising the company's high-quality products, ethical sourcing, and excellent customer service.
Community Involvement
Exhalecoffee.com is committed to supporting local and global communities. The company donates a portion of its profits to various charities and organizations that support sustainable farming practices and environmental conservation.
Shipping and Costs
Exhalecoffee.com provides fast and affordable shipping options for customers across the United States. The company offers free shipping for orders over $40 and provides expedited shipping for an additional cost. The shipping fees vary depending on the location and the size of the order.
Review Description: So, Royal Mail failed to deliver yet on contacting Exhale they promptly resolved and resent my order. Arrived next day. Not tried the coffee yet and the coffee maker is a gift which has yet to be given. Everything looks great, packed well.
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Reviewer Name: ALB
Review Submission Date: 2022-12-07
Review Title: Healthy, good coffee!
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Review Description: The main reasons which attracted me to Exhale coffee were the fact that it’s organic; that it’s tested for mycotoxins and it’s freshly roasted. Exhale ticks all those boxes so I know the coffee I’m drinking is actually doing me good. I drink the decaf option for health reasons but I don’t feel as though I’m missing out at all - it’s a really good coffee. I’m now on the subscription which works very well. So glad I found Exhale and all it stands for.
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Reviewer Name: Jan Gladwell
Review Submission Date: 2022-12-06
Review Title: Really nice strong flavour
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Review Description: Really nice strong flavour. Like that it’s an organically grown coffee & reading of the properties it provides.
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Reviewer Name: Jade
Review Submission Date: 2022-12-06
Review Title: On time delivery of delicious coffee
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Review Description: On time delivery of delicious coffee. Thank you!Excellent print customer service!
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Reviewer Name: Harriet
Review Submission Date: 2022-12-05
Review Title: Lovely coffee
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Review Description: Lovely coffee, really delicious. Also delivered promptly. I'll be placing a regular order.
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Reviewer Name: Joanna Martin
Review Submission Date: 2022-12-01
Review Title: Unfortunately the decaf had too much…
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Review Description: Unfortunately the decaf had too much caffeine as I haven’t had caffeine for years I notice any caffeine. It was delicious.The caffeine version ( medium ground) for my husband wasn’t fine enough so didn’t work in his stove top pot.
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Reviewer Name: Sam
Review Submission Date: 2022-11-30
Review Title: Awesome from a coffee snob
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Review Description: Absolutely love this coffee, I drink it black straight out the aeropress (which is a must buy). I personally don't understand the 'its expensive' comments when people happily go and spend £3/4 a coffee everyday in shop! It works out circa 90p per coffee! I also must say I never get the coffee jitters / anxiety with this coffee. I have started taking L-Theanine with my coffee which helps even more!
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Reviewer Name: Kate Myott
Review Submission Date: 2022-11-21
Review Title: Bitter tasting despite good ethics and provenance
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Review Description: I’m afraid that we didn’t like the bitter taste of the coffee. Although we love your ethics and provenance of the coffee, taste is no 1 and therefore we wouldn’t continue, especially as it’s so much more expensive for two who like a good few mugs a day!
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Reviewer Name: Constance Beauchamps
Review Submission Date: 2022-11-18
Review Title: Coffee is Life
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Review Description: If coffee is life then Exhale Coffee is my saviour. I don’t drink decaf, but their light and dark-ish roasts are full of flavours when brewed with my chemex. I look forward to my monthly deliveries.
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Reviewer Name: Clinton Thomas
Review Submission Date: 2022-11-18
Review Title: Ridiculously Delicious Coffee ?
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Review Description: In a world where I never have enough time, having ridiculously tasting coffee dropped at my front door is a life saver, it makes working from home all the more pleasant. I've only tried the dark roast in an Aeropress and it did not disappoint.