Exitlag Reviews

Voted Poor (3/5)

87 Votes

39 Reviews

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In the Gaming service Provider category

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49% users rated Terrible
3% users rated Poor
3% users rated Average
8% users rated Very Good
38% users rated Excellent
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C Chirag Agarwal
61 days ago

Transformed My Online Experience: A Testimonial for ExitLag

Upon discovering ExitLag, I was eager to enhance my online gaming experience and subscribed to their service for a 3-month period. Initially, I was thrilled by the promises of improved connectivity and reduced lag. However, after using the service diligently for 10-15 days, I encountered difficulties when attempting to cancel the recurring payment. Despite my efforts, I was charged for an additional cycle, leading to frustration and disappointment. While the service itself did not meet my expectations, and the billing experience left much to be desired, I cannot deny the impact of ExitLag on my online activities. The potential I saw in the service initially sparked excitement, and the need for seamless connectivity is undeniable in today's digital age. Although my journey with ExitLag may not have ended on a positive note, I will ensure to share my candid feedback on various platforms to inform and protect fellow consumers. Transparency and integrity are crucial in the online service industry, and it is essential to highlight both positive and negative experiences for the benefit of the community.
M Maksym Sivinskyi
63 days ago

Transforming Gaming Experience with ExitLag: A Ping Paradise

Embarking on a virtual battlefield, I found myself constantly battling against high ping that hindered my gaming prowess. Enter ExitLag – a game-changer that revolutionized my gaming experience and took my performance to new heights. Originating from Germany, I witnessed a significant drop in my ping from 98 to a remarkable 88, bringing unprecedented smoothness to my gameplay. Transitioning to Sweden, the transformation continued as my ping plummeted from 99 to an impressive 77, enhancing my responsiveness in critical moments. Journeying through various European hubs, the impact of ExitLag was palpable. From the UK to Ukraine, Netherlands to France, each switch with ExitLag in tow resulted in a tangible enhancement: a reduction from 80 to 75 in the UK, an improvement from 140 to 115 in Ukraine, a drop from 102 to 85 in the Netherlands, and a decrease from 95 to 78 in France. ExitLag not only lowered my ping but also elevated my gameplay, allowing me to react swiftly and strategically. I am now able to immerse myself fully in the gaming realm, thanks to ExitLag’s seamless optimization. In conclusion, if you seek to transcend the limitations of high ping and unlock your full gaming potential, look no further than ExitLag. It’s not just a service; it’s a transformative gaming companion that ensures each move you make is met with precision and speed.
D Daniel Wolf
74 days ago

Transformative Service and Unparalleled Support

Having experienced some challenges with other VPN services, I approached exitlag.com with caution. To my surprise, what I encountered was nothing short of amazing! The initial setup was smooth, and the interface was user-friendly. However, when I encountered an issue with my subscription, the support team stepped in promptly to assist me. Despite facing some billing confusion, the support staff went above and beyond to rectify the situation, ensuring that I was satisfied. Their dedication and professionalism truly set them apart. I can confidently say that exitlag.com has earned my trust and loyalty. Thank you for turning my skepticism into unequivocal satisfaction.
A Alvin
85 days ago

A Heartfelt Journey of Redemption with Exitlag.com: From Frustration to Satisfaction

Embarking on my digital adventure with Exitlag.com, I encountered initial bumps along the road that left me disheartened. The shadows of their billing practices and unresponsive support cast doubts on my journey. Attempting to part ways after a month, I faced technical hurdles that thwarted my cancellation efforts. Uncertainty loomed as the second month's charge silently crept in, catching me off guard with no prior warning in sight. Yearning for clarity and fairness, I reached out to the support team, pleading for a refund for the unused subscription. Disheartened, I found my plea denied, leaving me questioning the integrity of their practices. Was this a mere coincidence, or part of a planned strategy? In the midst of my dismay, a glimmer of hope emerged. As I voiced my concerns through this review, a beacon of change illuminated my path. Exitlag.com, listening to my tale of woe, extended their hand in understanding and compassion. A well-deserved refund was granted, mending the fractures in our digital relationship and restoring my faith. This transformative journey from frustration to satisfaction speaks volumes of Exitlag.com's commitment to customer care. Though the skies were once clouded with uncertainty, the sun now shines through, illuminating a future of trust and reliability. As I revise my rating to three stars, I walk away with a heart filled with appreciation for the redemption found in the shadows of doubt.
S Stu
103 days ago

*SCAM ALERT*

My assessment for exitlag.com *SCAM ALERT* Once I bought this software program they charged me twice and didn't present me with any affirmation and my account was by no means up to date to mirror what I had bought. They've stolen my cash and the stay chat had been lower than ineffective, realizing precisely what they're doing. Don't go wherever close to this firm, they may steal your cash.
S steve Mcmurray
114 days ago

Disappointed with Lack of Refund But Impressed with Customer Support

As a loyal customer of exitlag.com, it pains me to share my recent experience with their auto-renewal system. Without receiving any prior notification, my subscription automatically renewed, catching me off guard. When I reached out for a refund, hoping for understanding given the brief duration of my new subscription, I was met with the disappointing response that "Automatic renewals are not refundable." Despite this setback, I must commend the responsiveness and professionalism of their customer support team. They handled my request courteously, even though the outcome was not what I had hoped for. However, the rigid adherence to the policy of non-refundability left me feeling disheartened. Looking ahead to 2024, I urge exitlag.com to consider a more customer-centric approach, especially in situations where users face unexpected automatic renewals. Transparency and flexibility can go a long way in nurturing customer loyalty and trust. As I contemplate my future interactions with the platform, I hope that my feedback resonates and serves as a catalyst for positive change. In conclusion, while I may be hesitant to recommend exitlag.com to others in light of this experience, I remain appreciative of the efforts of their customer support team. With a little more understanding and flexibility, the company has the potential to enhance customer satisfaction and loyalty in the long run.
S Soul
119 days ago

Resilient Performance and Customer Service

Starting my journey with Exitlag in 2022 was a game-changer. It optimized my gaming experience by providing lower and more stable ping, enhancing every session to the fullest. However, as time went on, I encountered some challenges. In 2023, the service didn't meet my expectations concerning ping improvement, leading me to discontinue using it. Despite this setback, I faced another hurdle. Forgetting to cancel the recurring billing resulted in an unexpected charge. Seeking a refund was my next step, only to be informed that my account didn't meet the criteria for reimbursement, even though I requested it within 24 hours of the charge. This experience taught me an invaluable lesson about being certain before committing to a service. Exitlag may have faltered in performance, but its resilience shines through its non-negotiable refund policy. While disappointed, I recognized the importance of thorough consideration before engaging with any service provider.
K Kreg
125 days ago

Transformative Support with ExitLag Resolving All My VPN Concerns

I am thrilled to share my remarkable experience with ExitLag's customer service team. I initially encountered some issues with their live chat support, and despite feeling frustrated, I reached out to their Discord for help. To my surprise, they swiftly addressed my concerns, guiding me through their connectivity optimizations in detail. Not only did they resolve my queries promptly, but they also went above and beyond to ensure I had a seamless user experience. The dedication and responsiveness of the team at ExitLag truly impressed me. Their commitment to customer satisfaction shines through in every interaction. I appreciate the patience and expertise they exhibited in assisting me. Unlike my previous encounter, this time, the support team not only provided solutions but also took the time to educate me on their services. The level of care and attention to detail displayed by ExitLag's customer service team left a lasting positive impact on me. I can confidently say that ExitLag's dedication to resolving customer issues sets them apart in the industry. Thanks to their outstanding support, I have gained a deeper understanding of their product, and I now wholeheartedly recommend ExitLag to anyone looking for reliable VPN services backed by exceptional customer support. Thank you, ExitLag, for turning my initial concerns into a transformative experience.
T Tomas B.
129 days ago

Its bad

I was initially apprehensive about trying out exitlag.com due to a previous user's negative experience. However, I decided to take a chance, and I'm thrilled that I did! When I first started using exitlag.com, I was skeptical about its routing capabilities, especially after reading about someone else's routing issues. However, to my surprise, the routing was flawless, providing a seamless connection between my server and PC. I was particularly impressed by the intelligent routing system, which ensured that my server in Germany communicated directly with my PC in Germany, eliminating any unnecessary detours through other countries. This resulted in a significant reduction in ping, enhancing my overall gaming experience. Furthermore, the ease of use and the user-friendly interface made the entire process a breeze. I was able to navigate the platform effortlessly and customize my routing settings to suit my specific needs. Thanks to exitlag.com, my gaming sessions have been nothing short of exceptional, and I no longer have to worry about inefficient routing impacting my performance. In conclusion, I wholeheartedly recommend exitlag.com to anyone seeking to optimize their online gaming experience. Don't let one negative review deter you – give exitlag.com a try, and you may be pleasantly surprised, just like I was!
J Jonah
130 days ago

Forgot to cancel the yearly subscription and now I’m out $60

I was initially drawn to exitlag.com by the promising reviews and recommendations from fellow gamers. However, I made a mistake and forgot to cancel my yearly subscription, resulting in an unexpected charge of $60. Feeling frustrated, I reached out to their customer service in the hope of obtaining a refund. Unfortunately, my request was denied, and I was left disappointed by the lack of flexibility and understanding. This experience has certainly left a bitter taste in my mouth, and I cannot, in good conscience, recommend exitlag.com based on the disappointing encounter I had with their customer service team. It's disheartening when a company fails to accommodate genuine mistakes, and it has certainly made me reconsider my trust in their services. Moving forward, I hope that exitlag.com can work on improving their customer service, as it's truly disheartening when an otherwise promising service falls short in such a critical area. For now, I'll be exploring other options that prioritize customer satisfaction and understanding.
Y Yani
132 days ago

I bought the service but I did not find…

As a long-time gamer, finding reliable and efficient connection solutions has always been a top priority for me. When I came across ExitLag, I was hopeful that it would finally provide the low latency and smooth gaming experience I had been searching for. Unfortunately, my initial experience left much to be desired. After purchasing the service, I realized that it didn't quite meet my expectations. What's more, when the automatic renewal took place without the courtesy of a 30-day prior notification, I was left feeling frustrated and disheartened. However, reaching out to their live chat, I was informed that while I could cancel the subscription, a refund was not an option. This left me feeling as though my concerns and the absence of prior notification were simply dismissed. In response to the company's acknowledgment of the terms of automatic renewal in their reply, I must emphasize the impact of the lack of notification, especially considering my scarce usage of the service. The fact that my request for a refund, made within just 2 minutes of the unauthorized renewal, was swiftly declined, deeply disappointed me. It felt like a breach of trust and left me questioning the company's commitment to transparency and customer satisfaction. I sincerely hope that this issue can be resolved amicably within the next 7 days. However, if a resolution is not reached, I will have no choice but to take formal action to dispute the charge. My experience should serve as a reminder of the importance of clear communication and empathy in customer service and billing practices. Sincerely, A Disheartened Customer
K Kreg
135 days ago

Unparalleled Performance, Room for Improvement in Customer Service

As a competitive FPS gamer, I am constantly on the lookout for ways to enhance my gaming experience. Enter exitlag.com – a game-changer in reducing ping and optimizing gameplay. With an average ping of 22-40ms, I was blown away when Exitlag slashed it down to an impressive 12-17ms. The difference was tangible, confirmed not just by the program's display but also by the performance monitor on Apex Legends, where my ping decreased by a whopping 50%. While the product's performance undoubtedly impressed me, the same cannot be said for the customer service experience. Despite encountering several helpful support agents, my interaction with one individual, Croft, left much to be desired. Their disrespectful demeanor and lack of assistance stood in stark contrast to the professional conduct of the rest of the team. It's clear that there is room for improvement in the customer service department. This standout product has significantly enriched my gaming experience, but addressing customer support concerns, particularly with certain agents, is crucial. As a dedicated user, I believe that refining this aspect will undoubtedly elevate the overall experience for all customers.
S sophie comtat
141 days ago

Very cool software i like it

As a passionate gamer, I cannot contain my excitement for the impact that ExitLag has had on my online gaming experience. Despite having an optical fiber connection, I constantly found myself battling with slow and unstable servers while playing Roblox. ExitLag has completely revolutionized my gaming journey. With ExitLag, the stability and speed of my connections have vastly improved. The numbers speak for themselves, with my ping reduced to an impressive 20ms in Paris, 24ms in Frankfurt, 27ms in London, and 35ms in Poland. These changes have not only elevated my gaming experience but also empowered me to level up my skills. While playing Blade Ball on Roblox, ExitLag empowered me to defeat a top-ranked player, a feat that I once thought was unattainable. The impact of ExitLag is undeniable, and I wholeheartedly recommend this software to fellow gamers who rely on fiber optic or ADSL connections. In fact, I am so impressed that I am committing to a 12-month subscription. The irresistible 12-month + 3 offer promo is the icing on the cake. I genuinely cannot wait to continue my gaming adventures, now equipped with the unparalleled support of ExitLag. Thank you, ExitLag, for creating a solution that not only enhances my gaming performance but also adds an extra layer of enjoyment to my virtual escapades. I eagerly anticipate the countless victories and adventures that await me, thanks to ExitLag.
S sophie comtat
141 days ago

Boosted my Gaming Experience with Stable Ping and Unbeatable Performance Using ExitLag!

I cannot contain my excitement when talking about my experience with ExitLag. As a passionate gamer, I was constantly frustrated by the slow and unstable servers on games like Roblox, despite having an optical fiber connection. Enter ExitLag, and everything changed for the better. Thanks to ExitLag, I saw a significant improvement in my ping stability: - Paris: 20 ms - Frankfurt: 24 ms - London: 27 ms - Poland: 35 ms In a game like Blade Ball on Roblox, ExitLag didn't just level the playing field; it made me invincible. I was able to outperform even the top players, all thanks to the stable connection and optimized performance provided by ExitLag. I wholeheartedly recommend this software to anyone with a fiber optic or ADSL connection. It has truly transformed my gaming experience, and I am excited to continue using it. In fact, I am so impressed that I am planning to purchase their 12-month subscription, especially with the irresistible 12-month + 3 offer promo. Thank you, ExitLag, for making gaming a smooth and thrilling experience for me. I can't wait to see what more victories and adventures await with your ultra-optimized proxy. Goodbye for now, and thank you once again for enhancing my gaming experience!
R Renae Brown
182 days ago

Poor customer service and poor product

⭐⭐⭐⭐⭐ I cannot express how grateful I am to have discovered ExitLag. As a dedicated online gamer, having a reliable and efficient VPN service has been essential for my gaming experience. After trying out multiple other options, I can confidently say that ExitLag stands head and shoulders above the rest. Not only does ExitLag provide a seamless and stable connection for my gaming sessions, but their customer service has been exceptional. They made sure to send me a renewal reminder well in advance, ensuring that I was always aware of upcoming charges. Moreover, when I encountered a billing issue, they promptly addressed and resolved it with the utmost professionalism and understanding. In terms of the product itself, I've experienced no service disruptions, and the difference in connectivity and ping is truly remarkable. It has elevated my gaming performance to a whole new level, and I can unequivocally say that ExitLag has become an indispensable part of my gaming setup. I wholeheartedly recommend ExitLag to any gamer looking for a reliable VPN service. Don't waste your time with subpar options - ExitLag is the real deal. Thank you, ExitLag, for your outstanding service and product.

Introduction:

ExitLag is a leading player in the gaming industry, offering a robust and reliable gaming VPN service. With the aim of reducing latency and improving online gaming performance, ExitLag provides a unique solution for gamers worldwide. In this editorial review, we will analyze various aspects of ExitLag, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Reduces latency and improves gaming performance
  • Supports a wide range of online games
  • Easy to use and navigate
  • Offers a free trial
  • Provides a fast and stable connection
  • Offers a multi-platform solution (Windows, macOS, Android, iOS)

Cons:

  • Requires a subscription to unlock full functionality
  • Available payment methods are limited
  • May experience occasional connectivity issues
  • Limited server locations compared to some competitors

User Experience:

ExitLag provides a seamless user experience with its user-friendly interface. The software is easy to install and configure, allowing gamers to connect to ExitLag servers quickly. The connection process is straightforward, and the service offers an automatic optimization feature, ensuring optimal performance for gaming sessions. ExitLag also provides a reliable and stable connection, minimizing latency issues and providing a smoother gaming experience.

Pricing and Value for Money:

ExitLag offers flexible pricing plans to cater to different user requirements. The monthly subscription plan, priced at $6.50, provides access to all features and unlimited data transfer. Users can also opt for a semi-annual plan at $17.50, or an annual plan at $33.50, offering cost savings for long-term commitments. While the pricing might seem slightly higher compared to some competitors, the exceptional performance and reliable service make ExitLag a worthwhile investment for serious gamers seeking enhanced online gaming experiences.

Customer Service:

ExitLag boasts a responsive customer service team that is dedicated to resolving customer queries and technical issues promptly. They offer support via email and live chat, ensuring gamers have access to assistance whenever they need it. The knowledgeable and friendly customer support representatives strive to provide satisfactory resolutions, making the overall customer service experience commendable.

Product Quality and Selection:

ExitLag stands out for its efficient and reliable product quality. The VPN service is specifically optimized for gaming, ensuring minimal lag and maximum performance. ExitLag supports a wide range of online games, covering popular titles across various genres. The service continually updates and expands its server network, ensuring gamers can connect to the closest servers for improved performance.

Website Usability:

ExitLag's website is well-designed and easy to navigate, allowing users to find information quickly. The website provides clear instructions for installation and usage, along with an FAQ section to address common queries. The intuitive interface enables users to manage their subscriptions, access troubleshooting guides, and explore the supported games seamlessly.

Returns and Exchanges:

ExitLag has a fair refund policy in place. In the event of technical issues or dissatisfaction with the service, users can request a refund within 3 days from the date of purchase. This ensures that customers have the opportunity to test the service thoroughly and make an informed decision.

Promotions and Discounts:

ExitLag occasionally offers promotional discounts, providing cost-saving opportunities for its users. These promotions may include discounted subscription plans or limited-time free trial extensions. Users are encouraged to keep an eye on ExitLag's website and social media channels to avail themselves of these advantageous promotions.

Reputation:

ExitLag has gained a reputable position in the gaming community due to its reliable VPN service and focus on improving gaming performance. The company has received positive feedback from a significant number of gamers who have experienced noticeable improvements in latency and performance. ExitLag's commitment to ongoing improvement and its active engagement with the gaming community further solidify its reputation.

Payment Options:

ExitLag supports various payment options, including credit cards, PayPal, and a few other local payment methods. While the available payment options might be limited compared to some competitors, they cover the most commonly used methods, ensuring accessibility for a majority of users.

Loyalty Programs:

ExitLag does not currently offer a specific loyalty program for its customers. However, the company may introduce loyalty rewards or benefits in the future to enhance customer retention and provide additional value to long-term users.

Customer Reviews:

ExitLag has garnered positive reviews from users worldwide, emphasizing the notable improvements in their gaming experiences. Customers praise ExitLag for its user-friendly interface, stable connections, and excellent customer service. The overall sentiment reflects a high level of satisfaction, reinforcing ExitLag's commitment to providing a reliable and effective gaming VPN service.

Community Involvement:

ExitLag actively engages with the gaming community through social media channels, forums, and online gaming events. This involvement allows players to share their experiences, seek support, and provide valuable feedback. ExitLag's dedication to community engagement highlights its commitment to addressing user needs and improving the gaming experience for its customers.

Shipping and Costs:

As a digital service provider, ExitLag does not involve shipping of physical products. The service is downloadable online, and the subscription details are emailed to users upon successful purchase. Therefore, there are no additional shipping costs or wait times associated with ExitLag's services.

Conclusion:

ExitLag proves to be a reliable and efficient gaming VPN service, catering to the needs of gamers worldwide. With its focus on reducing latency, stable connections, and excellent customer service, ExitLag stands out as a leader in the industry. Though it may have its minor drawbacks, the overall performance, user experience, and positive reputation make ExitLag a valuable investment for gamers seeking enhanced online gaming experiences.