Introduction
Eyemyeye.com is an online eyewear store that offers a wide range of glasses, sunglasses, and contact lenses. The website has gained popularity for its affordable pricing on eyewear and hassle-free shopping experience.
Pros and Cons
Pros:
- Competitive pricing on eyewear
- Easy to navigate website
- Wide variety of eyewear options
- Free shipping on orders over $50
Cons:
- No virtual try-on feature
- Limited selection of designer brands
- Slow processing time for prescription orders
User Experience
Eyemyeye.com has a very user-friendly website with clearly labeled sections and a simple layout. The process of ordering eyewear only takes a few minutes, and the website provides enough information to help users make informed decisions about their purchases.
Pricing and Value for Money
Eyemyeye.com offers eyewear at prices that are significantly lower than many brick-and-mortar stores. The website also offers frequent promotions and discounts, making their prices even more affordable. Overall, eyemyeye.com provides great value for money.
Alternatives
Some alternative eyewear retailers include Warby Parker, Lenscrafters, and Zenni Optical.
Customer Service
Eyemyeye.com provides customer service through phone, email, and chat. The website also has a comprehensive FAQ section that answers many common questions. The company maintains an A+ rating with the Better Business Bureau, which indicates a high level of customer satisfaction.
Product Quality and Selection
Eyemyeye.com offers a wide range of eyewear from both traditional and designer brands. The website only sources products from trusted manufacturers, ensuring quality and durability. However, the website may not have the most up-to-date selection of the latest eyewear trends.
Website Usability
Eyemyeye.com is easy to navigate and use. The website has clear product categorization, and the search feature is very effective. The checkout process is also streamlined and straightforward.
Returns and Exchanges
Eyemyeye.com has a 100% satisfaction guarantee and offers returns and exchanges within 30 days of purchase. However, prescription lenses are non-refundable unless there's an error with the prescription or manufacturing.
Promotions and Discounts
Eyemyeye.com offers frequent promotions and discounts that can be applied at checkout. The website also has a referral program that rewards customers with discounts for each friend they refer.
Reputation
Eyemyeye.com has a solid reputation as a reliable and affordable online eyewear retailer. They have positive reviews and feedback from customers online.
Payment Options
Eyemyeye.com accepts various payment methods, including credit and debit cards, PayPal, and Amazon Pay, making it easy for customers to choose the payment method that suits them best.
Loyalty Programs
Eyemyeye.com does not currently have a loyalty program or reward scheme in place.
Customer Reviews
Customers of eyemyeye.com have left positive reviews about the website's affordability, product quality, and customer service. There are also a few negative reviews, mainly related to slow processing times for prescription orders.
Community Involvement
Eyemyeye.com has not mentioned any community involvement initiatives on their website or social media pages.
Shipping and Costs
Eyemyeye.com offers free shipping for orders over $50 within the United States. They also offer several shipping methods at checkout, including standard, expedited, and express shipping. The cost of shipping varies depending on the selected shipping method.
