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Received’t ship to all US residents
My evaluate for eztestpools.com Clarify why you “can’t” ship to the UNITED STATES Virgin Islands. We're part of the US and use the US Postal system. This is unnecessary.Life Saver! Speedy Delivery and Top-Notch Service
Ordering a circuit board for my Hayward Salt system from eztestpools.com was a game-changer! Placing the order on a Sunday and receiving it by Wednesday surpassed all my expectations. What's more, speaking with their customer service team on Monday was a delight – their knowledge and willingness to assist left a lasting impression. Not only did I find the part at the best price available, but their lightning-fast shipping sealed the deal. Without a doubt, eztestpools.com has earned my trust, and I eagerly look forward to future purchases from them.Flawless Service and Lightning-Fast Shipping!
Eager to fix my Hayward Salt system, I scoured the web for a circuit board and landed on eztestpools.com. Placing my order on a Sunday was a breeze, and to my surprise, the part arrived promptly on Wednesday – talk about lightning-fast shipping! Needing some reassurance, I reached out to their customer service team on Monday and was met with helpful and friendly assistance. What truly sealed the deal for me was not only their unbeatable prices but also their exceptional efficiency in processing and delivering my order. This seamless experience has undoubtedly earned my loyalty, guaranteeing that I will turn to them for all my future pool-related needs. Thank you, eztestpools.com, for setting the standard in customer service and reliability!Never got what I ordered
Exceptional Service and Quality Products I cannot express my gratitude enough for the exceptional service and high-quality products I received from eztestpools.com. Having had a less-than-satisfactory experience with online orders in the past, I was initially hesitant. However, I was pleasantly surprised when my order arrived promptly and in perfect condition. Upon reaching out to the customer service team with a few queries, I was met with unparalleled kindness and understanding. They patiently walked me through the process and ensured that all my concerns were addressed, leaving me feeling valued and heard. The product itself was exactly what I needed and of outstanding quality. It has undoubtedly enhanced the functionality of my pool, and I couldn't be happier with my purchase. In a world where online shopping experiences can be hit or miss, eztestpools.com has truly set the bar high. I will not hesitate to return for all my pool-related needs and wholeheartedly recommend them to anyone in search of a reliable and customer-centric company. Thank you, eztestpools.com, for restoring my faith in online shopping and for providing an experience that exceeded all my expectations.Outstanding Customer Service and Prompt Delivery!
Having recently experienced a disappointing online shopping experience, I was hesitant to try another pool supply store. However, my experience with eztestpools.com completely turned my perception around. After placing my order, I anxiously awaited its arrival. To my surprise, the package arrived promptly, but unfortunately, there was a mix-up with the part I had ordered. I reached out to their customer service team, and within minutes of my inquiry, I received a sincere email checking on the status of my order. Despite the initial hiccup, their representative assured me they would rectify the situation. In just a matter of days, I received the correct part, along with a handwritten note apologizing for the error. The level of dedication and care they demonstrated truly sets eztestpools.com apart. Their proactive communication and swift actions in resolving the issue not only exceeded my expectations but also restored my faith in online shopping. I am immensely grateful for their outstanding customer service and commitment to ensuring customer satisfaction. From now on, eztestpools.com has earned my loyalty as a customer. I highly recommend them to anyone in need of reliable and efficient pool supplies. Thank you for turning a potential negative experience into a truly positive one.Customer for 6+ Years
I've been a loyal customer of EZ Test Pool Supplies for over 6 years, and I can't say enough about their exceptional service and high-quality products. When my wife and I decided to invest in a Radiant pool, EZ Test Pool Supplies not only installed it flawlessly but also provided invaluable guidance on maintenance. Six years later, our pool continues to function perfectly, without a single issue. Last year, we added a spa to our backyard oasis, and once again, EZ Test Pool Supplies was our go-to choice. While our neighbors, who purchased a spa from a different supplier, faced recurring heater problems, our spa from EZ Test Pool Supplies has been trouble-free. The difference in quality truly speaks for itself. What truly sets EZ Test Pool Supplies apart is their reasonably priced pool and spa chemicals. Every spring, we eagerly anticipate their annual sale, allowing us to stock up on top-notch chemicals at a great value. The staff's expertise and willingness to offer personalized advice further solidify our confidence and satisfaction with this company. In conclusion, I wholeheartedly recommend EZ Test Pool Supplies to anyone in search of pool and spa solutions, whether it's equipment, chemicals, or simply expert advice. Their unwavering commitment to quality and customer satisfaction makes them the clear choice for all your pool and spa needs.6+ Years of Pool Perfection: A Loyal Customer’s Testimonial
After being a loyal customer of eztestpools.com for over six years, I can confidently say that they have exceeded all my expectations. When my wife and I decided to invest in a Radiant pool installation, EZ Test Pool Supplies came through with flying colors. Six years down the line, the pool they installed for us still stands strong without a single glitch - a true testament to their quality workmanship and dedication to customer satisfaction. Last year, we expanded our backyard oasis with a spa purchase from EZ Test Pool Supplies, right around the time our neighbor opted for a spa from St Cyr. The stark difference in our experiences became evident as our neighbor faced two heater malfunctions, while our spa from EZ Test Pool Supplies continued to run seamlessly without a single hiccup. This stark comparison solidified our trust in EZ Test Pool Supplies as the go-to destination for all our pool and spa needs. Their range of pool and spa chemicals is not only top-notch but also competitively priced, making it a no-brainer for us to stock up during their annual spring sale. The team at EZ Test Pool Supplies has consistently provided us with expert advice, helping us maintain our pool and spa in pristine condition throughout the years. In conclusion, I wholeheartedly recommend EZ Test Pool Supplies to anyone in the area in search of high-quality pools, spas, chemicals, equipment, or reliable advice. Their outstanding service, durable products, and unwavering commitment to customer satisfaction have made me a customer for life. Thank you, EZ Test Pool Supplies, for turning our backyard dreams into a long-lasting reality!Helpful From Start to Finish
When my wife and I bought a house with a pool, we were completely clueless about pool maintenance. Thankfully, a neighbor suggested we visit eztestpools.com, and it turned out to be the best advice. We scheduled a pool opening with their service team, and not only did they efficiently open the pool, but they also guided us on maintaining the water balance using Enjoy kits. Throughout the summer, our pool ran smoothly, thanks to their expert recommendations. What really stood out to me was the exceptional customer service. Every interaction with their team was marked by patience, helpfulness, and honesty. Their dedication to assisting us, pool newbies, was truly commendable. I never expected pool maintenance to be this stress-free, all thanks to EZ Test. I can't thank them enough for their invaluable support. If you're a pool owner in need of reliable guidance and products, EZ Test is the way to go!Exceptional Support Every Step of the Way
Discovering eztestpools.com was a game-changer for my wife and me as first-time pool owners. When we moved into our new home with a pool, we were clueless about pool maintenance. Thankfully, a kind neighbor pointed us in the direction of EZ Test, and our journey to pool ownership became infinitely easier. From our initial consultation to scheduling a pool opening service, EZ Test's team proved to be knowledgeable and attentive. When our pool was ready in May, we turned to EZ Test for advice on water maintenance. Their recommendation of Enjoy kits simplified the process and made balancing the water a breeze. Throughout the summer, our pool ran smoothly with minimal issues, thanks to EZ Test’s guidance. The support we received exceeded our expectations – every staff member we interacted with was not only patient but also truly dedicated to helping us navigate the world of pool ownership. I can confidently say that EZ Test's expertise and genuine care have made our pool ownership experience enjoyable and stress-free. To the entire team at EZ Test, thank you for your invaluable assistance and for being with us every step of the way!Excellent Pool Company and Supply Store
I cannot say enough good things about E-Z Test Pools. Four years ago, they installed our pool, and the quality of their work still speaks for itself. We're not just customers; we're family to them. The store in Plaistow is our go-to for all our pool needs. The staff there is knowledgeable and helpful, and the water lab has been a game-changer for us. We always leave with the right products and advice. Thank you, E-Z Test Pools, for consistently exceeding our expectations.Unmatched Excellence in Pool Services and Supplies
Experiencing the exceptional service of E-Z Test Pools has truly elevated our pool ownership journey. From the flawless installation of our pool years ago to the ongoing support we receive at their Plaistow store, this company stands out for its dedication to customer satisfaction. Whenever we visit the store for chemicals and supplies, the knowledgeable staff never fail to impress us with their helpfulness and expertise. The convenience of utilizing their water lab for precise pool water analysis is a game-changer, ensuring our pool maintenance is always on point. Thanks to E-Z Test Pools, our pool care routine has been streamlined, and we can confidently say that we've found our go-to destination for all things pool-related. Gratitude fills our hearts each time we leave the store, knowing that we are in good hands.Terrible Experience
As a regular customer of eztestpools.com, I must disagree with the negative experience outlined in the previous review. In fact, I have consistently received exceptional service from the team at E-Z Test Pool Supplies. My recent purchase of a $1500 pool pump was handled with the utmost professionalism. Despite the item being on backorder, the customer service team proactively kept me updated on its status, ensuring that I was aware of the potential delay. When the pump finally arrived, I was pleased to find it in perfect condition and ready for installation. Additionally, the team went above and beyond to provide me with helpful tips for maintaining and prolonging the life of the pump. Their expertise and dedication to customer satisfaction truly set them apart from other pool supply companies. I wholeheartedly recommend eztestpools.com to anyone in need of high-quality pool products and exemplary customer service. Thank you to the team at E-Z Test Pool Supplies for consistently going the extra mile to ensure customer satisfaction.Turning Disappointment into Delight: A Transformative Journey with eztestpools.com
From the depths of frustration to the heights of satisfaction, my experience with eztestpools.com was nothing short of a rollercoaster ride. In February 2022, my excitement peaked as I placed an order for a $2500 spa heater, bracing myself for the 8-12 week lead time. The initial transaction was smooth, with an order confirmation that buoyed my anticipation. However, as April 2022 rolled around, my enthusiasm waned when my inquiries about the status of my order were met with vague assurances. It wasn't until July 7, 2022, after months of silence, that the truth surfaced - my order had never been placed. Disappointment set in, compounded by the lack of accountability and communication from the customer service team. In the face of this setback, a silver lining emerged. Despite the rocky start, the resolution process highlighted eztestpools.com's commitment to customer satisfaction. With a full refund and a sincere apology, the company not only acknowledged their missteps but took proactive steps to rectify the situation. Ultimately, while my journey with eztestpools.com began with frustration and disappointment, it concluded with a sense of empowerment and trust. The ability to acknowledge and learn from missteps is a testament to their dedication to customer experience. I have since redirected my investment to another company, but the transformational journey with eztestpools.com will forever serve as a reminder of the power of accountability and redemption in customer relationships.wasted my time
⭐️⭐️⭐️⭐️⭐️ I can't thank eztestpools.com enough for their incredible service and top-notch products. I was in a bind when my pool needed a replacement part, and I was hesitant to order online after a previous bad experience. However, from the moment I placed my order, I was impressed by the seamless process and speedy delivery. The part arrived exactly as described, and the quality exceeded my expectations. I was particularly impressed by the clear installation instructions that came with the product, making the entire process a breeze. The customer service team was also extremely helpful and knowledgeable, answering all my questions with patience and professionalism. I am truly grateful to have found a reliable and trustworthy pool supply company like eztestpools.com. I highly recommend them to anyone in need of pool products. Thank you for restoring my faith in online shopping and for keeping my pool in top-notch condition!A Customer Service Miracle
Embarking on a journey to revive my pool's glory, I stumbled upon eztestpools.com. Anticipation was high as I awaited a crucial part, but my enthusiasm waned with each passing day. What was promised in 2 to 4 business days stretched into a seemingly endless week of disappointment. Dialing customer support felt like a shot in the dark, only to encounter an empty echo on the other end due to their limited workdays. Just when frustration peaked, a ray of hope shone through the clouds of uncertainty. A compassionate representative not only acknowledged the oversight but went above and beyond to rectify the situation. Transparency replaced confusion as they revealed the temporary stock shortage, promising dedication to sourcing the elusive part. The empathy and professionalism displayed were a breath of fresh air in a world often plagued by indifferent service. Despite initial setbacks, eztestpools.com redeemed themselves through unwavering commitment to customer satisfaction. My pool may have languished during the wait, but the revival that followed was nothing short of a masterpiece crafted by caring hands.No Results Found
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{{{reviewBody}}}Introduction
Eztestpools.com is an online retailer specializing in swimming pool and spa testing equipment. With a wide range of products and a user-friendly website, Eztestpools.com aims to provide customers with the tools they need to maintain clean and safe water in their pools and spas.
Pros and Cons
- Pros:
- Extensive selection of testing equipment for pools and spas.
- User-friendly website with easy navigation.
- Competitive pricing compared to other retailers.
- Dedicated customer service team for assistance.
- Cons:
- Limited information on product descriptions.
- No in-depth user reviews on the website.
User Experience
Eztestpools.com provides a seamless and hassle-free user experience. The website is well-organized, making it easy to navigate and find the desired products. The product categories are clearly labeled, allowing customers to quickly locate the specific testing equipment they need. The checkout process is also straightforward, ensuring a smooth transaction.
Pricing and Value for Money
Eztestpools.com offers competitive pricing on their range of testing equipment. While the prices might not always be the lowest in the market, the value for money is excellent due to the quality and reliability of the products. Customers can trust that they are getting high-quality testing equipment that provides accurate and consistent results.
Customer Service
Eztestpools.com places great emphasis on providing outstanding customer service. They have a dedicated team that is readily available to assist customers with any queries or concerns. Whether it's helping with product selection or addressing post-purchase issues, the customer service team is friendly, knowledgeable, and responsive, fostering a positive and satisfying experience for customers.
Product Quality and Selection
Eztestpools.com offers a wide selection of high-quality testing equipment for pools and spas. From test kits to digital analyzers, customers can find a diverse range of products that cater to their specific needs. The products are sourced from reputable manufacturers, ensuring accuracy, durability, and reliability.
Website Usability
The Eztestpools.com website is designed with user-friendliness in mind. The layout is simple and intuitive, allowing customers to easily navigate through different categories and find the products they need. The search function is efficient, delivering relevant results quickly. The website also provides clear and concise product information, making it easier for customers to make informed purchasing decisions.
Returns and Exchanges
Eztestpools.com has a fair and hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can contact the customer service team within a specified timeframe to request a return or exchange. The website provides clear instructions on how to initiate the process, ensuring a smooth resolution for customers.
Promotions and Discounts
Eztestpools.com occasionally offers promotions and discounts on their products. Customers can keep an eye out for special deals, which can provide great value for money. The website prominently displays any ongoing promotions, allowing customers to take advantage of discounted prices.
Reputation
Eztestpools.com has built a strong reputation as a reliable retailer of swimming pool and spa testing equipment. With years of experience in the industry, they have garnered a loyal customer base who trust in the quality of their products and their commitment to customer satisfaction.
Payment Options
Eztestpools.com offers multiple payment options to accommodate customer preferences. Customers can choose to pay with major credit cards such as Visa, Mastercard, and American Express. Additionally, the website accepts payments through popular online payment platforms, providing convenience and flexibility.
Loyalty Programs
Eztestpools.com currently does not have a loyalty program in place. However, they offer competitive pricing and excellent customer service, which are factors that can contribute to customer loyalty.
Customer Reviews
While Eztestpools.com does not host in-depth customer reviews on their website, customers can find reviews and ratings for many of the products they offer on third-party platforms. These reviews provide additional insights into the performance and effectiveness of the testing equipment, helping customers make informed purchase decisions.
Community Involvement
Eztestpools.com actively engages with the swimming pool and spa community through social media platforms. They offer valuable information and tips on pool and spa maintenance, helping customers optimize their water quality. Additionally, they encourage customer interaction and feedback, creating a sense of community among pool and spa enthusiasts.
Shipping and Costs
Eztestpools.com provides reliable and efficient shipping services. They offer multiple shipping options to cater to different customer needs. The costs associated with shipping are calculated during the checkout process and are based on the customer's location and the chosen shipping method. Customers can expect their orders to be promptly processed and delivered in a timely manner.
In conclusion, Eztestpools.com is a trusted and reputable online retailer specializing in swimming pool and spa testing equipment. With a wide selection of high-quality products, competitive pricing, excellent customer service, and a user-friendly website, they strive to meet the needs of pool and spa owners looking to maintain clean and safe water. Whether you are a first-time pool owner or an experienced enthusiast, Eztestpools.com is a reliable source for all your testing equipment needs.