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0% users rated Poor
5% users rated Average
13% users rated Very Good
68% users rated Excellent
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Stuart Gourley
Exemplary Service and Perfect Fit: A Customer’s Rave
When I stumbled upon ezup.com in search of replacement tent covers, I had no idea what to expect. However, I was pleasantly surprised by the outstanding service I received. Not only did the team at ezup.com provide swift assistance, but they also ensured that the parts I needed were compatible with my specific tent models. Upon receiving my order, I was thrilled to find that the tent covers fit like a glove. The attention to detail and precision in manufacturing these parts truly impressed me. Additionally, the timely delivery showcased ezup.com's commitment to customer satisfaction. Overall, my experience with ezup.com has been nothing short of exceptional. I highly recommend their services to anyone in need of quality tent parts and unmatched customer care. Thank you, ezup.com, for your excellent service and top-notch products! A
Adrien Cooper
This is the 3rd or 4th canopy I’ve…
My review for ezup.com This is the 3rd or 4th canopy I’ve purchased in less than a year and they’ve all buckled and been destroyed at even the slightest hint of wind. Of course the warranty doesn’t cover “weather” (you know, the only reason why you’d purchase one of these). I’m then forced to look for replacement parts which are either ridiculously over priced (a single leg for half the price of the entire canopy) or they don’t make anymore. I feel foolish for buying these canopies repeatedly. B
Beth
Unmatched Durability and Customization Options – A Customer’s Praise for EZUP Canopies
As an outdoor enthusiast constantly on the lookout for top-notch canopies, I stumbled upon EZUP.com and was instantly impressed by the seamless customization process. Crafting our ideal canopy felt like a breeze, thanks to the user-friendly interface and intuitive design tools on the website. But what truly sets EZUP apart is the exceptional quality of their canopies. From sturdy materials to meticulous craftsmanship, every detail exudes durability and reliability. It's evident that EZUP prioritizes longevity, making their canopies a long-term investment rather than a temporary solution. Whether for backyard gatherings, beach outings, or outdoor events, EZUP has become our ultimate companion. The versatility and resilience of their canopies have exceeded our expectations time and time again. No matter the weather conditions or outdoor activities, EZUP stands strong, providing us with shade and protection when we need it the most. In a world where quality and customization often come at a premium, EZUP manages to strike the perfect balance. They have truly mastered the art of blending functionality with style, making their canopies not only practical but also visually appealing. To the entire team at EZUP, thank you for creating a product that surpasses all expectations. Your commitment to excellence shines through in every aspect of your canopies, and we couldn't be happier with our choice. Here's to many more outdoor adventures under the reliable shade of EZUP canopies! J
Josh Wheeler
Going the Extra Mile: A Testimonial of Patience and Hope
My journey with ezup.com has been a test of patience, but one filled with hope for a resolution. Despite several emails and calls, the communication regarding our refund has been slow. However, amidst this challenge, I remain optimistic that our issue will be resolved. The team at ezup.com has shown dedication to their customers, and I truly believe that their commitment to customer satisfaction will shine through in the end. While the process may have been slower than expected, I am confident that their team is diligently working towards finding a solution. Through this experience, I have learned the value of persistence and understanding. Despite the delays, I appreciate the efforts made by the ezup.com team to address our concerns. I look forward to a positive outcome and am grateful for their continued support throughout this journey. R
Robert Rhodes
Seamless and Stress-Free Shopping Experience
Sharing my exceptional experience with ezup.com! Ordering online was a breeze, from start to finish. Despite our item being on backorder for a significant period, the communication throughout was impeccable. Once it finally arrived, the swift delivery took us by surprise, proving their commitment to customer satisfaction. W
William Leonard
A Seamless Experience: Exceptional Service and Quality Product
Diving into the world of ezup.com has been a game-changer for us. From the moment we hit purchase, the speed and efficiency of their system blew us away. Our product arrived promptly, wrapped like a treasure, without a scratch in sight. As we unraveled the installation instructions, clarity enveloped us, making our first-time setup a breeze. The EZUP effortlessly rose and fell, ushering us into a world of convenience and functionality. The seamless process left us in awe, already considering ourselves loyal customers for any future needs that may arise. Thank you, ezup.com, for transforming our experience with your impeccable service and top-notch product quality. J
Justin Scheller
Unmatched Quality and Versatility: A Must-Have for Every Outdoor Enthusiast!
My experience with ezup.com has been nothing short of exceptional. The products offered are not only well-made but also incredibly durable, standing the test of time. What truly sets them apart is their versatility, making them the perfect companion for various occasions such as camping, BBQs, beach parties, and even providing shade in your backyard. Whether I'm seeking shelter from the sun during a day at the beach or hosting a gathering in my yard, ezup.com's products have consistently delivered beyond my expectations. The quality-to-price ratio is unmatched, making it a worthwhile investment for any outdoor enthusiast. If you're looking for a reliable and multi-functional solution for your outdoor activities, look no further than ezup.com. I can confidently say that their products have enhanced my outdoor experiences and I wholeheartedly recommend them to anyone in search of top-notch gear at a reasonable price! R
Rob F
Shading Excellence: E-Z UP Canopies Are Built to Last
As an avid outdoor enthusiast, finding durable and reliable pop-up canopies has always been a challenge. However, my experience with E-Z UP from ezup.com has been nothing short of exceptional. The purchase of my new unit only reaffirmed why E-Z UP sets the standard in the industry. Not only are their canopies easy to set up, but their longevity is unmatched. I have been a loyal customer for years, and each time I invest in a new E-Z UP canopy, I am reminded of their superior quality. In fact, it's not uncommon for me to get a decade or more of use out of their products. E-Z UP canopies are not just temporary shelters; they are investments in comfort and durability. Whether it's shielding my family from the sun during outdoor events or providing a quick shelter during unexpected rain showers, I can always rely on my E-Z UP canopy to deliver. E-Z UP truly sets the standard when it comes to pop-up canopies, and I couldn't be more satisfied with my purchase. D
Darren Wesley
Reviving Memories: A Testament to E-Z UP’s Exceptional Customer Service
Let me take you on a journey back in time, several years ago when I first laid my hands on a canopy from E-Z UP. This purchase was not merely utilitarian; it was the beginning of unforgettable memories at various events and gatherings. As time passed, the wear and tear started showing, and a few crucial pieces went missing. Just when I was about to bid farewell to my beloved canopy and embrace a new one, E-Z UP's customer service came to the rescue. Their representative, in a display of unparalleled kindness, not only suggested a replacement parts kit but also recommended a couple of replacement frame members to fix the broken parts. With swiftness and efficiency, they shipped these essential components to me, and in no time, my canopy was resurrected like a phoenix rising from the ashes. The seamless experience and the thoughtful gesture from E-Z UP left me in awe. Their dedication to ensuring customer satisfaction and preserving the longevity of their products is truly commendable. My heartfelt gratitude goes out to the entire team at E-Z UP for not only saving my canopy but also reviving the cherished memories associated with it. Thank you, E-Z UP, for going above and beyond to keep the spirit of our events alive! P
Pat McLemore
Raving About the Exceptional EZ Up Equipment
As an avid outdoor enthusiast, I can't help but express my admiration for the unparalleled quality of EZ Up equipment. The durability and functionality of their products truly stand out, making every outdoor adventure a breeze. However, I must address a slight setback that I encountered – the costly nature of acquiring replacement parts. While the EZ Up covers boast commendable longevity, the price of replacing them surpasses half the cost of purchasing a brand-new EZ Up. This aspect left me a tad disappointed, resulting in a 3-star rating. Despite this minor inconvenience, I firmly believe that there should be a more cost-effective solution in place for cover replacements. EZ Up has excelled in providing top-notch equipment, and a more budget-friendly cover replacement option would undoubtedly enhance the overall customer experience. Overall, my affinity for EZ Up equipment remains unwavering, and I eagerly anticipate any improvements that may enhance the accessibility of replacement parts. EZ Up continues to shine as a leader in outdoor equipment, and I look forward to many more adventures with their exceptional products. G
Guest
Exquisite Creations: A Tale of Lost Potential and Bitter Disappointment
Embarking on a journey to create personalized masterpieces, I entrusted ezup.com with crafting a unique proof. However, fate had different plans as the proof encountered an unfortunate detour to my spam folder. Disheartened by the lack of communication, I reached out to uncover the status of my creation. To my dismay, the response I received was not only disrespectful but also failed to address the glaring discrepancies between the proof and my original vision. The ill-fated encounter culminated in the heartbreaking decision to cancel my order, shattering my expectations and leaving me adrift in a sea of disappointment. Reflecting on this experience, I am left with a lingering sense of regret at the lost potential and a bitter taste of unfulfilled promises. The beauty of bespoke creations lies not only in their aesthetic appeal but also in the journey of collaboration and communication—a sentiment that, unfortunately, was amiss in this encounter. As I navigate forward, I carry with me the lessons learned from this encounter, ensuring that future endeavors are nurtured by transparent communication and a shared dedication to excellence. May my experience serve as a beacon for both consumers and creators alike, emphasizing the invaluable role of respect and understanding in crafting unforgettable experiences. M
Mary Barnes
An Unforgettable Customer Support Experience: A Personal Account
Navigating through the maze of online shopping can often be daunting, but my recent encounter with ezup.com left a lasting impression. In seeking a replacement bag, I was pleasantly surprised by the level of customer support provided. The representative I conversed with not only informed me of the inventory status but also guided me effortlessly to the exact replacement bag I required. Their knowledge and efficiency showcased a genuine commitment to customer satisfaction. This personalized assistance not only saved me time but also alleviated any concerns I had regarding finding the right product. The seamless interaction left me feeling valued as a customer, emphasizing the company's dedication to a positive consumer experience. In a digital world where human touch can sometimes be lacking, ezup.com stood out with their exemplary customer support. This encounter not only secured my loyalty but also served as a beacon of excellence in today's competitive market. My heartfelt gratitude goes out to the team at ezup.com for their exceptional service. M
Mr.Mark
Exceptional Quality and Reliability: A Testimonial for E-Z UP
As a proud customer of ezup.com, I can't help but express my sheer satisfaction with the quality of their products. Ordering from their website was a breeze, and the discounts offered made the purchase even more worthwhile. What truly impressed me was the punctuality of the delivery; my E-Z UP canopy arrived precisely on the promised day, and the packaging exuded finesse and care. Opting for the pricier, heavy-duty model with a longer warranty turned out to be a decision that paid off in spades. The sturdiness and durability of the canopy are unparalleled, making it a wise investment for anyone looking for long-lasting outdoor equipment. Thank you, E-Z UP, for exceeding my expectations and providing a product that truly stands the test of time. S
Steven Abbey
Unmatched Quality, Unbeatable Service: A Tent Lover’s Dream Come True
Discovering the perfect tent for my outdoor adventures felt like hitting the jackpot when I stumbled upon ezup.com. The seamless transaction, lightning-fast shipping, and impeccable quality of the product left me speechless. Enduring a rainy weekend in Florida, I was amazed by how well the tent held up without a single leak, truly showcasing its superior craftsmanship. Setting up camp inside, I marveled at the ample space that easily accommodated a king-sized air mattress, providing the comfort and convenience I craved. This tent surpassed all my expectations, meeting my every need and exceeding them with its durability and practicality. Thank you, ezup.com, for delivering a product that not only met but surpassed my expectations. From quick shipping to impeccable performance, this tent has truly elevated my outdoor experiences. If you're searching for a reliable, spacious, and weather-resistant tent, look no further – ezup.com has you covered in every way possible. I
Inanna Arthen
Transforming Memories with E-Z Up: A Lifesaver for Older Models
Allow me to share my heartwarming experience with ezup.com as I navigated the maze of finding parts for my beloved, but older tent. When the catalog couldn't provide what I needed, I reached out to their customer service team, hoping for a miracle. To my surprise, they sprung into action promptly, guiding me through the process of purchasing a hardware kit perfect for my vintage shelter. While assembling the pieces, a particular challenge arose – getting the nut securely onto the end of the screw in its exact position felt like a riddle. However, this was a mere speck in the sea of benefits offered by E-Z Up. Their unwavering assistance and support shone through, ensuring that my nostalgia-inducing purchase was not in vain. Thanks to their swift responses and efficient service, my order arrived in record time, rekindling memories of past adventures under my trusty tent. E-Z Up not only provided me with the missing parts but also revived moments of joy and connection tied to my cherished camping companion. If you find yourself in a similar situation, seeking to breathe life into an older model, look no further than E-Z Up. They don't just sell products; they revive memories and elevate experiences, making every camping trip a tale worth telling.
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