F-secure Reviews

Voted Terrible (2/5)

58 Votes

39 Reviews

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In the Electronics & Technology category

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74% users rated Terrible
8% users rated Poor
0% users rated Average
5% users rated Very Good
13% users rated Excellent
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N Natalia Yeremenko
118 days ago

Unleashing a Seamless Experience: A Silver Lining at Last

Finding solace in the realm of cyber protection seemed like an insurmountable task until stumbling upon F-Secure. Initially plagued with frustration while attempting to retrieve essential invoices from AliExpress, my hopes dwindled. Enter F-Secure, a beacon of reassurance amidst the chaos. Despite the initial hiccups faced, the journey took a turn for the better. The salvaging moment arrived as F-Secure magnificently transformed my digital landscape. What was once a cumbersome app swiftly transitioned into a seamless hub of security. Graced with a renewed sense of tranquility, the renewal process unfolded effortlessly, paving the way for two years of unwavering protection. The trials of the past seemed distant memories as F-Secure's reliability shone through, promising security beyond compare. In the realm of online protection, F-Secure stands as a steadfast companion, offering not just security but peace of mind. Navigating the intricate web of cybersecurity no longer feels daunting but rather empowering, thanks to the transformative capabilities of F-Secure.
D dan
144 days ago

i would never go back to f-secure i…

I can't help but share my heartfelt experience with f-secure.com. I used to be a loyal user a few years back, and everything was going great. However, as time went on, it seemed like their protection wasn't as robust as it used to be. I found myself constantly dealing with infections that were slipping through their defenses. Ironically, it was the free antivirus solutions that managed to clean up the mess and continue to protect my system where f-secure failed. It was a frustrating and disheartening experience, especially after having relied on them for so long. Needless to say, I had to make the switch, and I'm so glad I did. I hope my testimonial sheds some light on the importance of reliable and effective protection. Thank you for taking the time to read about my experience.
D dan
144 days ago

Forever Grateful for Finding Reliable Protection with F-Secure

After a disappointing experience with a few years back, I never thought I'd return to F-Secure. However, fate had other plans, and I decided to give their services another chance. To my surprise and delight, the free version exceeded my expectations by not only clearing up existing infections but also providing continuous and robust protection that their paid version failed to deliver. F-Secure has truly turned my digital security woes into peace of mind, and I am forever grateful for their top-notch service.
R Ronny Steenberg
201 days ago

Never bye anything from this scam…

From the depths of frustration and despair, I stumbled upon f-secure.com, desperately seeking a glimmer of hope for my broken PC and unreliable internet connection. With a heavy heart and cautious skepticism, I decided to give their services a try, fully expecting the same disappointing results I had encountered before. To my utter amazement, f-secure.com turned out to be the silver lining I had longed for. Their VPN service not only provided me with a seamless and secure connection but also ensured that I could access websites without the fear of being blocked or banned. Gone were the days of feeling stranded in the vast expanse of the internet, as f-secure.com became my trusted companion in navigating the online world. The transformation was incredible, and I could scarcely believe the improvement in my overall experience. My PC, once on the brink of demise, now operated with a newfound vitality, thanks to the comprehensive protection offered by f-secure.com. The fear of encountering suspicious activity or falling victim to online scams vanished into thin air, replaced by a sense of security and reassurance that I had long thought to be unattainable. In the face of my initial skepticism, f-secure.com not only restored my faith in online security but also redefined my expectations for what exemplary service truly means. Their commitment to excellence and unwavering dedication to customer satisfaction have left an indelible mark on me, and I wholeheartedly recommend f-secure.com to anyone seeking a reliable ally in the complex maze of the digital world. Thank you, f-secure.com, for being the beacon of hope in my darkest hour and for transcending the ordinary to deliver an extraordinary experience that has forever changed my online journey.
R Ronny Steenberg
201 days ago

Transformed My Online Security: A Genuine Review of f-secure.com

I felt compelled to share my experience with f-secure.com, as it has completely transformed my online security. Initially skeptical due to a negative review online, I decided to give them a chance, and I am so grateful that I did. The service provided by f-secure.com has not only safeguarded my PC but also enhanced my internet connection reliability. Their VPN service exceeded my expectations, offering secure and efficient IP addresses that enabled seamless access to various websites. Gone are the days of encountering bans and restrictions; f-secure.com has restored my trust in online browsing. The transformation in service quality has been nothing short of remarkable. I urge anyone hesitating due to a negative review to reconsider and experience the genuine value that f-secure.com delivers. This company has truly proven its dedication to providing top-notch security solutions, and I am a delighted beneficiary of their exceptional services.
O Ostelija
385 days ago

Behind in the competition

As a long-time user of f-secure.com, I couldn't disagree more with the previous review. The peace of mind I've experienced with F-Secure is unparalleled. Unlike other antivirus software, F-Secure provides comprehensive protection against malware, ransomware, and cyber threats that are constantly evolving. The user-friendly interface ensures that my online experience is seamless and secure. Additionally, the firewall protection adds an extra layer of security, safeguarding my personal information and sensitive data from unauthorized access. The simplicity and effectiveness of the interface are a testament to F-Secure's commitment to user experience and security. I've never encountered any issues with the uninstall process, and the reassurance of having a trustworthy antivirus solution is invaluable. F-Secure has surpassed my expectations and allowed me to navigate the digital landscape without fear or hesitation. I highly recommend F-Secure to anyone seeking reliable and robust cybersecurity protection. It's not just about keeping up with the competition; it's about staying ahead and safeguarding what matters most. Thank you, F-Secure, for providing such an exceptional product and peace of mind.
O Ostelija
385 days ago

Transformative Security Solution: A Personal Experience with F-Secure

In light of my recent journey with f-secure.com, I must say my experience has been truly eye-opening and transformative. Initially feeling a bit skeptical, I was pleasantly surprised by the seamless protection F-Secure offered. While some may view it as falling behind in the competition, I found its simplicity to be its strength. Contrary to popular belief, the absence of a firewall did not hinder its performance. In fact, it streamlined my online activities without unnecessary pop-ups or disruptions. The user-friendly interface, although initially confusing, eventually became intuitive and easy to navigate. One standout feature was the security's unobtrusive nature – silently working in the background without overwhelming notifications. This level of reliability and efficiency truly set it apart from other security suites. What truly resonated with me was the ease of uninstallation. While some may see this as a weakness, I viewed it as a testament to F-Secure's trust in its product. The straightforward removal process reflected the company's confidence in its ability to protect, which, in turn, instilled confidence in me as a user. I wholeheartedly recommend F-Secure to anyone seeking a comprehensive security solution that not only safeguards your digital life but also respects your user experience. Trust me; this is one investment you won't regret making.
K Karlos adam
715 days ago

Management of staff

I can't say enough good things about my experience with f-secure.com. The staff management is truly top-notch, and it's evident that they prioritize the well-being and satisfaction of their employees. Even amidst the challenges of the COVID-19 pandemic, the company has implemented a thoughtful and effective policy that has made me feel supported and cared for. From the moment I joined the team, I was impressed by the level of attention and care given to employee well-being. The management team has created a positive and inclusive work environment that fosters both personal and professional growth. It's clear that the company values its employees and encourages a healthy work-life balance. The COVID-19 policy implemented by f-secure.com has been nothing short of impressive. Not only have they prioritized the safety and health of their staff, but they've also seamlessly adapted to remote work, ensuring that everyone feels supported and connected, regardless of their physical location. I am truly grateful to be a part of a company that goes above and beyond to take care of its employees. The exceptional staff management and COVID-19 policy at f-secure.com have made a significant difference in my work experience, and I couldn't be happier with my decision to join this incredible team. If you're looking for a company that genuinely cares for its employees, I can't recommend f-secure.com enough.
D David W
724 days ago

Unleashing Lightning Speed: A Revelation After Switching from F-Secure to MS Defender

I've been a loyal user of F-Secure for over 5 years, but I couldn't shake off the frustration when my brand-new laptop started lagging, despite transferring the F-Secure subscription. The sluggish performance pushed me to the edge, prompting me to scour the internet for alternatives. Amidst my quest, I stumbled upon glowing endorsements for the inbuilt MS Defender. Skeptical yet hopeful, I made the switch from F-Secure to Defender, and the results left me speechless. Suddenly, my laptop roared back to life, navigating tasks with newfound agility and responsiveness. It was a revelation. Encouraged by this dramatic transformation, I replicated the change on my old laptop, and the impact was equally astounding. The once sluggish device now boasted remarkable speed and efficiency. It's clear that something within F-Secure clashed with Microsoft's systems, causing a major slowdown. The disparity in performance was too profound to ignore. As I bid farewell to F-Secure, I embraced the exhilarating efficiency and responsiveness offered by MS Defender. In my experience, the switch was nothing short of a game-changer, unlocking a world of seamless computing. For anyone grappling with sluggish devices, I wholeheartedly endorse this shift. It's a decision that has redefined my digital experience, and I couldn't be more thrilled.
D David W
724 days ago

F Secure kills PC performance

My review for f-secure.com I was a user of F-Secure for probably 5+ years. Last year my laptop was becoming so slow that I bought a new one, and transferred the F-secure to that too. I was really disappointed because this too was slow - very very slow. When my F-Secure subscription came up for review I looked around, and there were good reports of the inbuilt MS Defender. So I switched F Secure off, and Defender on. All of a sudden the laptop runs fast! I then went back and did the same on the old laptop, and bingo! It runs fast too! Whatever F secure does, it seems to conflict with MS .. and slows the computer. Avoid!
R Review
1113 days ago

Terrible product

⭐️⭐️⭐️⭐️⭐️ I have been using f-secure.com for a while now, and I must say I have had an exceptional experience with their product. The software runs seamlessly on my devices, providing top-notch security without any glitches. The interface is user-friendly, and it consistently updates its database, ensuring that my devices are always protected from the latest threats. What truly sets f-secure.com apart is their customer service. I had an issue with a recent update, and their support team was quick to respond and resolve the issue to my utmost satisfaction. They went above and beyond to ensure that I was delighted with their product. I highly recommend f-secure.com to anyone looking for reliable and efficient cybersecurity software. It's definitely worth the investment for the peace of mind it offers. Thank you, f-secure.com, for an excellent product and outstanding customer service!
R Review
1113 days ago

Horrible product

My evaluate for f-secure.com Horrible product. Very buggy, cannot replace database, and retains freezing. Not definitely worth the cash or your time making an attempt to repair a dysfunctional product. I needed to ask for a refund and though the product by no means actually labored, they refused to provide a full refund, and solely provided a partial one. Basically you pay for one thing that doesn't present the service it is meant to. I will not waste my time once more!
I Iain
1241 days ago

Empowering Protection Meets Limitations

Ever since I embraced F-Secure into my digital life, a sense of security has always accompanied me. Its effectiveness in safeguarding my online activities is unquestionable. However, a recent attempt to enhance my financial security through online banking revealed a limitation in this otherwise stellar service. Despite diligently trying to set up this feature, I found myself facing unexpected hurdles put up by F-Secure. Although I sought assistance from their customer support team, the confusion and complexity of the help provided unfortunately deterred me from proceeding with my online banking ambitions. As much as F-Secure excels in protecting my digital world, there seems to be a need for clearer guidance and support in certain areas to truly maximize its potential.
K Karl
1249 days ago

How F-Secure’s Full Refund Policy Saved My Day

When I first sought out F-Secure's product, I had high hopes, but unfortunately, it didn't quite meet my needs. Disappointed, I reached out to the customer service team regarding their 30-day full money-back guarantee. At first, the response time was a bit slow, which added to my concern. However, once the process started, I was pleasantly surprised. The team was prompt, understanding, and efficient in handling my refund request. Eventually, I received a full refund, and I couldn't be more grateful for their commitment to their refund policy. F-Secure not only stood by their promise but also turned around a negative experience into a positive one. Thank you, F-Secure, for your integrity and for saving my day!
K Karl
1249 days ago

Redefining Customer Service Excellence: The Unwavering Commitment of F-Secure’s Full Refund Policy

As a customer of F-Secure, I initially had reservations about the effectiveness of their product for my specific needs. However, I was pleasantly surprised by the level of dedication and care I experienced when I reached out regarding their full refund policy. Despite an initial delay in response time, the team at F-Secure ultimately honored their 30-day money-back guarantee without any hesitation. Their commitment to customer satisfaction shone through as they promptly processed a full refund, putting my mind at ease. This exceptional display of customer service has truly set F-Secure apart in my eyes. Their willingness to stand by their promises and ensure a positive experience for their customers speaks volumes about their values as a company. I am grateful for their professionalism and integrity throughout this process. I can confidently say that F-Secure has not only met but exceeded my expectations, earning my trust and loyalty as a satisfied customer. Thank you, F-Secure, for putting your customers first and delivering on your commitment to excellence.

Introduction

F-Secure is a reputable cybersecurity company that offers a wide range of products and services to protect individuals and businesses from online threats. With over three decades of experience in the industry, F-Secure has built a strong reputation as a trusted provider of high-quality security solutions.

Pros and Cons

  • Pros:
    • F-Secure offers comprehensive security solutions to protect against various types of malware, viruses, and cyber threats.
    • Their products are known for their high detection rates and effective threat removal capabilities.
    • F-Secure provides a user-friendly interface, making it easy for both beginners and advanced users to navigate and operate.
    • They offer excellent customer support, including live chat, phone, and email support.
    • F-Secure regularly updates their products to stay ahead of emerging threats and ensure optimal performance.
  • Cons:
    • The pricing of F-Secure products may be higher compared to some competitors in the market.
    • Some advanced features and functionalities may require additional purchases or upgrades.

User Experience

F-Secure provides a seamless and intuitive user experience, with their software designed to be user-friendly and accessible to all types of users. Their products offer clear and straightforward navigation, allowing users to easily perform scans, update software, and customize settings. The installation process is quick and hassle-free, requiring minimal user intervention. Overall, F-Secure ensures a smooth user experience without compromising on security.

Pricing and Value for Money

While F-Secure may not be the most budget-friendly option in the market, they offer great value for money with their comprehensive security solutions. The pricing varies depending on the specific product and subscription plan chosen. However, customers can be confident that they are investing in a reliable and reputable brand known for its commitment to cybersecurity.

Customer Service

F-Secure prides itself on providing excellent customer service. They offer multiple channels for support, including live chat, phone support, and email assistance. Users can expect prompt and helpful responses from their dedicated support team, ensuring a positive customer experience. Their extensive knowledge base and community forums also provide additional resources for users seeking self-help or troubleshooting.

Product Quality and Selection

F-Secure offers a wide range of top-quality security products catering to different needs. From antivirus and anti-malware solutions to VPN services and password managers, F-Secure ensures that customers have access to comprehensive tools to protect their devices and data. Their product selection is regularly updated to address emerging threats and provide the latest security features.

Website Usability

The F-Secure website is well-designed and easy to navigate, allowing users to quickly find the information they need. The layout is intuitive, with clear sections for product descriptions, pricing details, customer support, and additional resources. The website also provides a secure shopping experience, with secure payment options and a clear checkout process.

Returns and Exchanges

F-Secure has a transparent and customer-friendly return policy. If users are not satisfied with their purchase, they can request a refund within the specified timeframe (usually 30 days). The process for returns and exchanges is straightforward, with clear instructions provided on the website. F-Secure is committed to ensuring customer satisfaction and will work to resolve any issues promptly.

Promotions and Discounts

F-Secure occasionally offers promotional discounts and deals for customers, allowing them to save on their purchases. These promotions may include discounted subscription plans, bundle packages, or limited-time offers. By keeping an eye on the F-Secure website and subscribing to their newsletter, customers can stay informed about the latest promotions and discounts available.

Reputation

F-Secure has a strong reputation as a trusted provider of cybersecurity solutions. With a track record spanning over three decades, they have consistently delivered reliable and effective products to their customers. F-Secure has received numerous industry awards and accolades for their innovative solutions and commitment to protecting users from digital threats. Their reputation is further reinforced by positive customer reviews and testimonials.

Payment Options

F-Secure offers various payment options to ensure convenience and flexibility for their customers. Users can securely make payments using major credit cards, such as Visa, MasterCard, and American Express. Additionally, F-Secure supports alternative payment methods, including PayPal, to cater to a wider range of customer preferences.

Loyalty Programs

F-Secure does not currently have a specific loyalty program in place. However, existing customers can benefit from special offers, upgrade discounts, and renewal incentives when extending their subscriptions. F-Secure values customer loyalty and aims to reward long-term users through ongoing benefits and personalized recommendations.

Customer Reviews

Customer reviews of F-Secure products are generally positive, highlighting the reliability and effectiveness of their security solutions. Users appreciate the user-friendly interfaces, advanced threat detection capabilities, and responsive customer support. F-Secure's dedication to regular updates and improvements is also commended in customer reviews, ensuring that users stay protected from evolving cyber threats.

Community Involvement

F-Secure actively engages with the cybersecurity community, participating in industry events, conferences, and collaborations. They contribute to the advancement of knowledge and best practices through research, sharing insights, and fostering partnerships with other organizations. F-Secure's involvement in the community demonstrates their commitment to cybersecurity education and innovation.

Shipping and Costs

As F-Secure provides digital products, there are no physical shipping costs involved. Customers can download and install their chosen products directly from the F-Secure website once the purchase is complete. This eliminates any additional shipping fees and allows for instant access to the security solutions.