Fabindia.com is an online marketplace that offers a wide range of products, including clothing, accessories, home decor, and personal care items. The website is known for its unique and authentic handcrafted products inspired by Indian tradition and culture.
Pros:
Fabindia.com offers a wide range of high-quality products. The website has a user-friendly interface that makes online shopping easy and convenient. The website offers free shipping on orders above a certain amount, and customers can avail themselves of various discounts and offers.
Cons:
The products offered on fabindia.com can be relatively expensive compared to other online marketplaces. The website does not offer a cash-on-delivery option, which can be inconvenient for some customers.
User Experience:
Fabindia.com offers a seamless and user-friendly shopping experience. The website has a simple and intuitive interface, and customers can easily navigate through the various categories and select the products they want to buy. The website also allows customers to track their orders and provides timely updates on the shipping status.
Pricing and Value for Money:
The products offered on fabindia.com can be relatively expensive compared to other online marketplaces. However, the website offers high-quality and authentic handcrafted products that are unique and cannot be found elsewhere. The website also offers various discounts and offers, which can help customers save money.
Alternatives:
Some other popular online marketplaces that offer similar products to fabindia.com include Jaypore, The Loom, and Myntra.
Customer Service:
Fabindia.com offers excellent customer service. The website has a dedicated customer support team that can help customers with any queries or issues they may have. Customers can contact the customer support team through email or phone, and the team is available seven days a week.
Product Quality and Selection:
The products offered on fabindia.com are of high quality and are handcrafted using traditional techniques. The website offers a wide range of products, including clothing, accessories, home decor, and personal care items. The products are authentic and reflect Indian tradition and culture.
Website Usability:
Fabindia.com has a user-friendly website that is easy to navigate. The website has a simple and intuitive interface, and customers can easily find the products they are looking for. The website also provides customers with product recommendations based on their browsing history.
Returns and Exchanges:
Fabindia.com has a flexible returns and exchanges policy. Customers can return or exchange products within a certain timeframe if they are not satisfied with their purchase. The website provides a detailed guide on how to initiate returns and exchanges.
Promotions and Discounts:
Fabindia.com offers various promotions and discounts from time to time. Customers can avail themselves of these discounts by using coupon codes or promo codes. The website also offers a loyalty program that rewards customers for their purchases.
Reputation:
Fabindia.com has a good reputation for providing high-quality and authentic handcrafted products. The website has been in operation for several years and has a loyal customer base. The website also has a good social media presence and engages with customers regularly.
Payment Options:
Fabindia.com offers various payment options, including credit/debit cards, net banking, and UPI. However, the website does not offer a cash-on-delivery option, which may be inconvenient for some customers.
Loyalty Programs:
Fabindia.com offers a loyalty program called Fabfamily. Customers can enroll in the program and earn reward points for their purchases. These reward points can be redeemed for discounts on future purchases.
Customer Reviews:
Fabindia.com has a section on its website where customers can leave reviews and ratings for the products they have purchased. These reviews can help other customers make informed decisions about their purchases.
Community Involvement:
Fabindia.com is committed to supporting local artisans and craftsmen. The website works closely with rural communities and provides them with employment opportunities by sourcing products directly from them.
Shipping and Costs:
Fabindia.com offers free shipping on orders above a certain amount. The website provides customers with timely updates on the shipping status and provides tracking information. The website also provides international shipping at an additional cost.
Review Title: I ordered online for my mom in India
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Review Description: I ordered online for my mom in India. THe order said it takes 5 days to deliver. Even after two weeks, the sarees are not delivered and the customer service people are unable to give useful information. No one should buy from them.
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Reviewer Name: Utpal Mukherjee
Review Submission Date: 2022-10-07
Review Title: Very very poor quality Punjabi & shirts…
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Review Description: Very very poor quality Punjabi & shirts stitching is incomplete & get open while wearing shirts.
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Reviewer Name: Sanchita Saha
Review Submission Date: 2022-09-19
Review Title: Horrible experiance fab india sout city kolkata
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Review Description: Horrible experiance while visited the shop next day to detach the magnet which was purchased a day before as if stolen from the store. South city kolkata fab jndia cash collection team behavesvery rudely. If you go for exchange if issue with the dress like torned then they will investigate as if for 20k purchase we have intentionally torn the dress of 2.5k for exchnage.
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Reviewer Name: Martina Lucchese
Review Submission Date: 2021-11-09
Review Title: I have ordered several products for a…
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Review Description: I have ordered several products for a wedding in the UK. My own kurta had a very visible defect at the front due to sunlight exposure. My partner's kurta simply never arrived. I have sent several complaints and I have never received a refund for the missing kurta that I paid 60$ back in June. It's now 5 months and counting! Outrageous!
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Reviewer Name: Martina Lucchese
Review Submission Date: 2021-11-09
Review Title: I have ordered several products for a…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I have ordered several products for a wedding in the UK. My own kurta had a very visible defect at the front due to sunlight exposure. My partner's kurta simply never arrived. I have sent several complaints and I have never received a refund for the missing kurta that I paid 60$ back in June. It's now 5 months and counting! Outrageous!
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Reviewer Name: Amanda Lane
Review Submission Date: 2021-10-25
Review Title: Pathetic over priced products cheap…
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Review Description: Pathetic over priced products cheap quality, don’t waste your hard earned money on this pathetic company, this company made the most pathetic advertisement for Diwali they should be ashamed of them selves, they deserve to go bankcrupt!! Pathetic company with pathetic products do not buy from this anti national anti Hindu company shut down this company, roadside products will be better then products from this company
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Reviewer Name: Amanda Lane
Review Submission Date: 2021-10-25
Review Title: Pathetic over priced products cheap…
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Quality
Review Description: Pathetic over priced products cheap quality, don’t waste your hard earned money on this pathetic company, this company made the most pathetic advertisement for Diwali they should be ashamed of them selves, they deserve to go bankcrupt!! Pathetic company with pathetic products do not buy from this anti national anti Hindu company shut down this company, roadside products will be better then products from this company
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Reviewer Name: Sue Guesy
Review Submission Date: 2021-10-18
Review Title: Very bad customer experience
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Review Description: Made a substantial order in august but heard nothing more. I contacted them, allowing 5 weeks considering the global situation. Only then did they inform me that none of the goods were available. They promised to refund my money. 10 days later I am still waiting. Will probably have to resort to PayPal to get money back.Very disappointing. I can’t in all honesty advise anyone to buy online from this company.
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Reviewer Name: Sue Guesy
Review Submission Date: 2021-10-18
Review Title: Very bad customer experience
Customer Support
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Quality
Review Description: Made a substantial order in august but heard nothing more. I contacted them, allowing 5 weeks considering the global situation. Only then did they inform me that none of the goods were available. They promised to refund my money. 10 days later I am still waiting. Will probably have to resort to PayPal to get money back.
Very disappointing. I can’t in all honesty advise anyone to buy online from this company.
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Reviewer Name: Yash
Review Submission Date: 2021-05-14
Review Title: Fabindia Review
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Review Description: Fabindia provides tradition attires and it ranges above 4K. They provide attires of different qualities like linen, silk, cotton, etc. They are well known and usually comes with a proper fitting. However, sometimes alteration is needed.