Introduction
Fabletics is an online retailer that offers athletic wear and accessories for women. Founded in 2013 by actress Kate Hudson, the company aims to provide high-quality and stylish workout clothes that are affordable and accessible to everyone.
Pros and Cons
Pros:
- Wide range of sizes, from XXS to 4X
- Monthly membership program with discounts and perks
- Free shipping for members on orders over $49
- Large selection of styles and colors
Cons:
- Monthly commitment required for membership program
- Some items may run small or large
- Limited selection for men
User Experience
Fabletics has a user-friendly website with easy navigation and helpful filters to narrow down the selections. Each product page includes detailed descriptions, reviews, and photos from customers. Members can also receive personalized outfit recommendations based on their preferred styles and activities.
Pricing and Value for Money
Fabletics offers competitive pricing for their products, with most items ranging from $20 to $80. Members can save up to 50% off retail prices and earn rewards points for purchases. The monthly membership program costs $49.95 per month, which can be used as a credit towards purchases or skipped for the month without charge.
Alternatives
Some alternative online retailers for athletic wear and accessories include Athleta, Lululemon, and Nike. However, Fabletics stands out for its affordability and monthly membership program.
Customer Service
Fabletics has a responsive customer service team that can be reached via phone or email. Customers can also track their orders and returns online. Members can also receive exclusive perks and access to VIP customer service.
Product Quality and Selection
Fabletics offers high-quality athletic wear made with durable and moisture-wicking materials. The selection includes leggings, sports bras, tops, jackets, and accessories for various workouts and activities. Customers can also shop for curated collections and collaborations with fitness influencers.
Website Usability
Fabletics' website is easy to use and navigate, with clear categories and filters for different styles and activities. The website also includes helpful guides for finding the right size and fit, as well as inspirational content for staying active and healthy.
Returns and Exchanges
Fabletics offers free returns and exchanges within 45 days of purchase, with a simple and hassle-free process. Members can also receive free return shipping and exchanges.
Promotions and Discounts
Fabletics offers regular promotions and discounts, including sales up to 50% off and exclusive deals for members. The company also offers introductory offers for new customers and referral rewards for existing customers.
Reputation
Fabletics has a positive reputation for providing affordable and stylish athletic wear for women. The company has been featured in various media outlets and has received positive reviews from customers for its quality and value.
Payment Options
Customers can pay for their orders with major credit cards, PayPal, or Apple Pay. Members can also earn rewards points for purchases that can be used towards future purchases.
Loyalty Programs
Fabletics offers a monthly membership program that includes exclusive discounts, free shipping, and VIP customer service. Members can also earn rewards points for purchases and receive personalized outfit recommendations.
Customer Reviews
Overall, Fabletics has received positive reviews from customers for its quality, value, and customer service. However, some customers have reported issues with sizing and shipping delays.
Community Involvement
Fabletics is committed to supporting women's health and wellness through partnerships with various charities and organizations. The company has also been involved in initiatives for sustainability and ethical production.
Shipping and Costs
Fabletics offers standard shipping for $4.95 and free shipping for members on orders over $49. The company also offers expedited shipping options for an additional charge. Orders are typically processed and shipped within 2-3 business days.