Introduction
Fabrento.com is one of the best furniture rental sites operating in major cities across India. The company offers trendy, functional, and premium-quality furniture for both short-term and long-term rental options. Customers have the freedom to choose from a variety of categories and designs, coupled with the flexibility of returning or swiping the furniture as per their convenience. Started in 2016, it has become immensely popular owing to its innovative business approach, reliable service, and cost-effectiveness.
Pros and Cons
Pros:
- Wide range of top-notch furniture available at affordable prices
- Convenient rental terms and flexible payment options to suit the customer’s requirements
- Swift delivery and installation of furniture at your doorstep, with an option to reschedule or swap if required
- Easy return policy and full refund within 7 days of delivery
Cons:
- The website may seem a little overwhelming, and you may require some time to get accustomed to the various features and functionalities
- The rental period may not be ideal for everyone, especially for those who want to rent for a few days or wish to extend it beyond the stipulated period
- The refund policy may not be processed immediately in certain cases, and you may have to follow up with customer support
User Experience
Fabrento.com has made furniture rental an effortless and enjoyable experience. The website is well-organized and user-friendly, ensuring that the customers can select, rent, and get their furniture delivered to the doorstep without any hassle. The homepage displays all the available furniture categories, along with multiple filters to ease the search process. Furthermore, the product descriptions provide comprehensive information regarding the materials, dimensions, and pricing, assisting customers in making an informed decision. The checkout process is also smooth, with various payment options and rental periods to opt for.
Pricing and Value for Money
The pricing of furniture rentals on Fabrento.com is reasonable and well-suited to fit the customer's budget. The pricing depends on the item you select and the duration of the rental period. They offer multiple rental periods, including monthly, quarterly, half-yearly and annually. The longer the rental period, the lesser will be the rental cost. This is an excellent value for customers who want to decorate their homes or offices temporarily, without the long-term commitment of buying furniture.
Alternatives
There are many alternatives to fabrento.com such as Rentomojo, CityFurnish, and Furlenco. Like fabrento.com, these websites offer furniture rental services at affordable prices. However, each of them has its unique features and offers, making it essential for customers to carefully evaluate their needs and choose the one that offers the best value for money.
Customer Service
Fabrento.com has a dedicated and efficient customer support team that offers prompt solutions to all your queries and complaints. You can reach out to them via email, phone, or chatbox, and they will provide you with the best possible solution in a timely manner. They also offer assistance with any installation or delivery issues that customers may face.
Product Quality and Selection
Fabrento.com offers a wide range of furniture items made from high-quality materials. The products are trendy, functional, and available in various design styles to meet customer’s personal choices. The product descriptions provide all the necessary information, including the manufacturer’s warranty, which ensures customer satisfaction. They also have an extensive selection of furniture categories, including sofas, beds, wardrobes, tables, chairs, and more.
Website Usability
The website is well-structured, and the navigation is clear right from the Home Page. The Search section and the filter options help customers easily navigate their way through the site to get what they want. The website layout is visually pleasing, and the product images and descriptions are clear and comprehensive, which provides adequate information to the customer.
Returns and Exchanges
Fabrento.com offers easy returns and exchanges. If you are not satisfied with your product, you can return it within seven days of delivery, and the entire rental amount will be refunded after a thorough check-up of furniture. Fabrento.com also provides an option to swap furniture during the rental period, based on availability and customer request.
Promotions and Discounts
Fabrento.com offers various promotions and discounts, such as flat discounts or discount coupons, during special events and festivals, which is a great way for customers to save money. Additionally, the company also offers discounts on long-term rentals, which helps customers save money.
Reputation
Fabrento.com has an excellent reputation for providing high-quality furniture at affordable prices, coupled with reliable and swift service. It has received many positive reviews from customers and has been featured in various leading business publications, which is a testament to its reputation.
Payment Options
Fabrento.com offers multiple payment options, including Credit/Debit card, Net Banking, and UPI. Moreover, they also offer EMI options to make it easier for customers with low disposable incomes to pay in installments without any hassle.
Loyalty Programs
Fabrento.com conducts loyalty programs for its customers, where they offer exclusive discounts and promotions for loyal customers. These programs are essential to keeping a customer base interested and loyal, thus building brand reputation.
Customer Reviews
Customers have left numerous positive reviews for fabrento.com, highlighting their excellent service, prompt customer service, and high-quality products. The company has an average rating of 4.5 stars, which is a testament to its popularity and reliability.
Community Involvement
Fabrento.com actively involves itself in community service, with CSR initiatives that aim to create a positive impact on society. The company makes furniture donations to nonprofits across India and funds various education and welfare programs to improve lives and communities.
Shipping and Costs
Fabrento.com provides swift delivery and installation of furniture to your doorstep. On selecting the furniture item on the website, the delivery charge is automatically calculated based on location. The delivery and installation charges vary based on location and furniture items.
