Faces Cosmetics is a Canadian brand with over 40 years of experience in the beauty industry. It offers a wide range of makeup and skincare products that are cruelty-free, vegan, and made with high-quality ingredients. Customers can shop online on their website, facescosmetics.ca, and have their orders delivered right to their doorstep.
Pros and Cons
- Affordable pricing for high-quality products
- Extensive range of products for all skin types and tones
- Cruelty-free and vegan formulas
- Free shipping on orders over $40
- 30-day return policy
- Loyalty program for frequent shoppers
- Limited retail presence, with only a few physical stores in Canada
- Shipping costs for orders below $40
- Some products may not be as long-lasting as other high-end brands
The Faces Cosmetics website is easy to navigate and user-friendly. Customers can search for products by category or use the search bar to find specific items. The website also provides useful information about each product, including ingredients, usage instructions, and customer reviews. The checkout process is straightforward, and customers can choose to create an account or checkout as a guest.
Pricing and Value for Money
Faces Cosmetics offers affordable prices for high-quality makeup and skincare products. For example, their best-selling Ultime Pro Matte Lip Crayon retails for $12, which is significantly cheaper than similar products from luxury brands. Customers can also take advantage of frequent promotions and discounts, such as their "Buy One, Get One 50% Off" offer on select products.
Customers who prefer luxury brands may opt for Sephora or Ulta, which offer a wider range of products from high-end brands. However, these stores may not offer cruelty-free or vegan options. Other alternatives include drugstore brands such as Maybelline and CoverGirl, which offer more affordable prices but may not match the quality of Faces Cosmetics.
Faces Cosmetics offers excellent customer service, with a dedicated team that is available to answer customer queries and provide assistance. Customers can contact them via email or phone, and the website also features a comprehensive FAQ section to address common questions and concerns.
Product Quality and Selection
Faces Cosmetics offers a wide range of makeup and skincare products that cater to all skin types and tones. Their formulas are cruelty-free and vegan, and they use high-quality ingredients such as coconut oil, aloe vera, and shea butter. Customers have praised their products for their blendable textures, long-lasting wear, and vibrant colors.
The Faces Cosmetics website is easy to navigate, with a clean and simple layout. Customers can search for products by category or use the search bar to find specific items. The website also provides detailed information about each product, including ingredients, usage instructions, and customer reviews. The checkout process is straightforward, and customers can choose to create an account or checkout as a guest.
Returns and Exchanges
Faces Cosmetics offers a 30-day return policy for all products. Customers can initiate the return process by contacting customer service via email or phone. The website also provides detailed instructions on how to return a product, including packaging and shipping instructions. Returns must be in their original packaging and unused condition.
Promotions and Discounts
Faces Cosmetics frequently offers promotions and discounts on select products. Customers can often find "Buy One, Get One 50% Off" deals, as well as discounts on limited edition collections. They also offer a loyalty program for frequent shoppers, where customers can earn points for every purchase and redeem them for discounts on future orders.
Faces Cosmetics has a strong reputation in the Canadian beauty industry, with over 40 years of experience and a loyal customer base. They have received positive reviews from customers, who praise their high-quality products and excellent customer service. The brand has also been recognized for its commitment to cruelty-free and vegan formulas.
Faces Cosmetics accepts major credit cards, including Visa, Mastercard, and American Express. They also accept PayPal as a secure payment option.
Faces Cosmetics offers a loyalty program called FACES REWARDS, where customers can earn points for every purchase and redeem them for discounts on future orders. Customers can also earn bonus points by referring friends, writing product reviews, and sharing their purchases on social media.
Customers have praised Faces Cosmetics for their high-quality products, affordable prices, and excellent customer service. They have also been commended for their commitment to cruelty-free and vegan formulas. However, some customers have noted that some products may not be as long-lasting as other high-end brands.
Faces Cosmetics has been involved in various community initiatives, such as partnering with the Canadian Cancer Society and donating a portion of their sales to support breast cancer research. They have also sponsored various beauty events and campaigns to support local artists and talent.
Shipping and Costs
Faces Cosmetics offers free shipping on orders over $40 within Canada. For orders below $40, shipping costs vary depending on the delivery location and shipping method selected. Orders are typically processed within 1-2 business days and delivery times may range from 3-7 business days. Faces Cosmetics also offers international shipping, with rates varying depending on the destination country.