Introduction

Fairyseason.com is an online clothing and accessories retailer that offers trendy and affordable pieces for women. With its headquarters in Hong Kong, this online store ships to various countries worldwide. The website is user-friendly and easy to navigate, with a wide range of products available for browsing and purchase.

Pros and Cons

Pros:
  • Large product selection
  • Affordable prices
  • Easy website navigation
  • Various payment options
Cons:
  • Product quality may not be consistent
  • Shipment and delivery times may vary
  • The sizing chart can be inaccurate in some cases

User Experience

The website is easy to use and navigate, with clear categories and filters to help shoppers find what they are looking for. The product pages offer detailed information, including product reviews and ratings from other customers. Additionally, the checkout process is fast and straightforward, and the site accepts various payment options, including PayPal and credit cards.

Pricing and Value for Money

Fairyseason.com offers affordable prices on its products, making them accessible to a wide range of shoppers. The company also offers free shipping on orders over a certain amount, which is a great incentive for customers looking to save money.

Alternatives

Some popular alternatives to Fairyseason.com include Shein, Romwe, and Zaful. These websites offer similar styles and pricing, but each has its unique selection of products and targeted audience.

Customer Service

Fairyseason.com offers good customer service with multiple ways to contact the company, including email and phone. The website also has a Frequently Asked Questions (FAQs) page that provides helpful information, and the company’s social media pages are active and responsive.

Product Quality and Selection

Fairyseason.com offers a wide range of products, including tops, dresses, swimwear, and accessories, with new items added regularly. However, the quality of the products can vary and may not be consistent across the board. It is essential to read reviews and check product descriptions before purchasing.

Website Usability

The website is easy to navigate, with clear categories and filters that help shoppers find what they are looking for. The website’s design is simple yet effective, with a clean layout and attractive visuals.

Returns and Exchanges

Fairyseason.com allows returns and exchanges within 30 days of receipt of the items. The company also provides a Prepaid Return Shipping Label for eligible returns.

Promotions and Discounts

Fairyseason.com offers various promotions and discounts throughout the year, including sitewide sales, clearance events, and daily deals. The company also offers a loyalty program that allows customers to earn points and redeem them for discounts.

Reputation

Fairyseason.com has a mixed reputation, with some customers praising the company’s products and customer service, while others note issues with shipping and product quality.

Payment Options

Fairyseason.com accepts various payment options, including credit cards, PayPal, and Apple Pay.

Loyalty Programs

Fairyseason.com offers a loyalty program that allows customers to earn points for purchases, reviews, and social media likes. Customers can then redeem these points for discounts on future orders.

Customer Reviews

Customers can leave reviews and ratings for products on the website, providing helpful insights for other shoppers. However, it is essential to read reviews carefully since they may not always be entirely reliable.

Community Involvement

Fairyseason.com does not appear to have any significant involvement in charitable or community organizations.

Shipping and Costs

The shipping costs from Fairyseason.com vary depending on the location and shipping method selected. However, the company offers free shipping on orders over a specific amount. Shipping times can range from 1-3 weeks, depending on the destination.

Akshita Ajitsariya Senior Editor

I'm Akshita Ajitsariya, a Master's in English student from the University of Delhi, and I am skilled in proofreading, editing, writing, and research. My passion for books extends beyond just reading them,...

Fairyseason Recent User Reviews

User Rating

5 stars

101

4 stars

15

3 stars

3

2 stars

1

1 stars

39

Duration

3 months
6 months
1 year
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Reviewer Name: Kerry Louise Ogden

Review Submission Date: 2022-12-03

Review Title: if I could have given then a 0 I would…
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Review Description: if I could have given then a 0 I would ordered well over a month ago, emailed to cased up as needed outfit for occasions to be told was out of stock asked for refund been fobbed off with messages for 2 weeks now refusing refund basically asked to pick something else I recommend you AVOID at all costs shocking customer service and still haven't received a thing and dosent look like I'll ever get a refund

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Reviewer Name: Diane Joan

Review Submission Date: 2022-12-01

Review Title: I ordered a couple of summer tops and…
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Review Description: I ordered a couple of summer tops and received them within two weeks. They fit perfectly and good quality. I ordered a couple more tops that didn't arrive due to a typo in the postal code. Customer service has been helpful in locating the package, kept in contact with me and resending the package. I will definitely order again

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Reviewer Name: Treva Elaine Alexander

Review Submission Date: 2022-11-30

Review Title: I received my purchases in about two…
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Review Description: I received my purchases in about two weeks. They are really nice quality items. I’m sure I’ll order from them again. Would’ve given 5 stars, but I never could track my purchase and that made me nervous. An overall great experience. ?

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Reviewer Name: Customer

Review Submission Date: 2022-11-25

Review Title: Quick customer service
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Review Description: This store has fun and adorable clothes! I recently bought a sweater from fairyseason and it was disposed of by usps because of a shipping address error. I reached out to the company and they have been in constant contact with me working to resolve the issue and send me a new sweater. They always reply with 24 hours of my email. Waiting for my new sweater to arrive. Will update when I receive it.

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Reviewer Name: Michael Howells

Review Submission Date: 2022-11-17

Review Title: waited 2 week then said they have not…
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Review Description: waited 2 weeks then said they have not got it -yet it is still showing on their website-and i am being pestered to remove my trust pilot comment - this company is one to be avoided !!!!!

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Reviewer Name: Zoe Whittaker

Review Submission Date: 2022-11-11

Review Title: Never again!
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Review Description: The item I purchase was nothing like the image on the website and of poor quality.To return it I had to take photos of the garment and also of me in the garment to send to them and yet when I asked several times for a full refund and a returns address only to be ignored and so never received a refund.Will never buy from them again

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Reviewer Name: kellie moen

Review Submission Date: 2022-10-24

Review Title: Appreciative & satisfied customer...
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Review Description: After receiving multiple items in my order, a few pieces did not fit correctly & I requested an exchange. Being an international company, we agreed the best route would be to replace the items with a credit. I thought this to be a fair resolution & the team was very cordial in our conversations. Various other items in the order fit well & true to size, and overall I am happy with my purchase.

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Reviewer Name: Ellie Rhodes

Review Submission Date: 2022-10-14

Review Title: Deceptive
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Review Description: Update- Since posting this, I have been CONSTANTLY harassed by the company to remove it. This just makes me dislike them even more. Stay away. If you are based in China and shipping from China, state it. Be honest. Nowhere on their page or in their about information does it say that this is a Chinese company and my products are coming from China. When I try to contact them via email, their reply was unreadable. When I contacted the link, it said there was no such page. I feel I have been deceived from beginning to end. Do not buy from this company.

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Reviewer Name: Steve Holmes

Review Submission Date: 2022-10-04

Review Title: I ordered some Halloween clothing but out of stock!
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Review Description: I ordered some Halloween clothing, but once i'd paid I received an email to say my chosen items were out of stock and what would I like instead, a different size perhaps?? NO! I'd like my money back thanks. They have now argued they cant progress my claim as I have raised it as a dispute with PayPal. Hopefully PayPal will protect my money!

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Reviewer Name: Stuart Bendall

Review Submission Date: 2022-09-27

Review Title: Fantastic product
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Review Description: Fantastic product, great customer service and fast delivery definitely recommend to my friends and will use again
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