Users Voice for Fancii

0% users rated Terrible
0% users rated Poor
0% users rated Average
13% users rated Very Good
88% users rated Excellent
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Fancii Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 31 May 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.4 3.7 5 2.2 1
Oct 2022 5 4.6 2.5 1 1.4 1
Nov 2022 5 4.2 3 5 1.1 1
Dec 2022 5 5 5 5 5 5
Mar 2023 5 3.6 5 2 1.3 1.5
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Detailed Fancii Review by

Introduction

Fancii.com is an online store that offers a wide range of beauty and personal care products. The company has been in operation since 2013, and it has gained a reputation for being a reliable and trustworthy online retailer. The website is easy to navigate, and customers can browse through a vast selection of products that cater to various needs and preferences.

Pros and Cons

Pros:
  • Fancii.com offers a vast selection of high-quality products at reasonable prices.
  • The website is easy to navigate, and customers can find what they are looking for quickly.
  • The company offers fast and reliable shipping, with most orders arriving within a few days of purchase.
  • Customer service is excellent, with helpful and knowledgeable staff available to assist with any queries or concerns.
Cons:
  • Some customers have reported issues with returns and exchanges, with some products not being eligible for return or exchange.
  • Shipping costs can be a bit high for some customers, especially for international orders.

User Experience

Fancii.com offers a user-friendly experience, with a clean and well-organized layout that makes it easy for customers to go through the various product categories. The website is also optimized for mobile devices, allowing customers to browse and shop on-the-go.

Pricing and Value for Money

Fancii.com offers competitive pricing for its products, and customers can find deals and discounts on select items. The company also offers a loyalty program that rewards customers for their purchases, offering even more value for money.

Alternatives

Some of the alternatives to Fancii.com include Ulta Beauty, Sephora, and Amazon. While these sites also offer beauty and personal care products, they may not have the same selection or customer service as Fancii.com.

Customer Service

Fancii.com has a dedicated customer service team that is available to assist with any queries or concerns. The company offers fast and reliable shipping, and customers can track their orders through the website. The company also has a comprehensive returns policy, allowing customers to return or exchange products if they are not satisfied.

Product Quality and Selection

Fancii.com offers excellent product quality, with a vast selection of beauty and personal care products available for purchase. The company sources its products from reputable suppliers, ensuring that customers receive high-quality goods that meet their needs and preferences.

Website Usability

The Fancii.com website is easy to use, with a clean and well-organized layout that makes it easy for customers to navigate and find what they are looking for. The website also has a search function that allows customers to search for specific products or brands.

Returns and Exchanges

Fancii.com has a comprehensive returns policy that allows customers to return or exchange products that are not suitable. Customers can return products within 30 days of purchase, and the company offers refunds or store credit for all eligible returns.

Promotions and Discounts

Fancii.com offers promotions and discounts on select items, and customers can also sign up for the company's newsletter to receive updates on new products and deals. The company also offers a loyalty program that rewards customers for their purchases.

Reputation

Fancii.com has an excellent reputation for being a reliable and trustworthy online retailer. The company has been in operation for several years, and it has received positive feedback from customers for its quality products and excellent customer service.

Payment Options

Fancii.com accepts several payment methods, including credit/debit cards, PayPal, Apple Pay, and Google Pay. Customers can choose the payment method that is most convenient for them.

Loyalty Programs

Fancii.com offers a loyalty program that rewards customers for their purchases. Customers can earn points for every dollar spent, and these points can be redeemed for discounts on future purchases.

Customer Reviews

Customer reviews of Fancii.com are generally positive, with customers praising the company for its excellent product quality and customer service. Some customers have reported issues with returns and exchanges, but overall, the feedback has been positive.

Community Involvement

Fancii.com is actively involved in the community, supporting various charities and organizations through donations and fundraising efforts.

Shipping and Costs

Fancii.com offers fast and reliable shipping, with most orders arriving within a few days of purchase. Shipping costs vary depending on the location of the customer and the size of the order. International shipping may incur additional fees.

Fancii Recent User Reviews

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Reviewer Name: Kitty

Review Submission Date: 2022-10-12

Review Title: Amazing customer service from this…
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Review Description: Amazing customer service from this company. Super products.

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Reviewer Name: Vanessa Bates

Review Submission Date: 2022-09-29

Review Title: Excellent Customer Service
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Review Description: I bought a mirror from Fancii back in February, via Amazon. I have had a few issues with the mirror charging, I have tried numerous fixes but not have worked adequately, so I decided to contact the company I'd indirectly purchased from. I didn't hold out much hope I'll be honest. How wrong could I have been?? Exceptionally speedy response time (I'm talking minutes) and the issue entirely resolved in way less than ten minutes from raising the complaint to resolution. Impressive by any standards. Angelica, you are a credit to Fancii...

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Reviewer Name: Danielle Tetrault

Review Submission Date: 2022-04-16

Review Title: Amazing customer service
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Review Description: The product wasn't what I expected but the customer service is amazing! I would buy again!

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Reviewer Name: Rachel Smith

Review Submission Date: 2022-01-25

Review Title: The best customer service ever
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Review Description: The best customer service ever, had a problem with a mirror the whole issue was sorted from my first email to completion within 5 minutes .. loved the product and amazing customer service 5*****

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Reviewer Name: Leo Marsh

Review Submission Date: 2018-11-19

Review Title: Highly Fucntional
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Review Description: Great knife.. Love the belt holster! Great for yard work and recycle.

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