Farebuzz Reviews

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1680 Votes

41 Reviews

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10% users rated Terrible
7% users rated Poor
7% users rated Average
2% users rated Very Good
73% users rated Excellent
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R Rob L.
49 days ago

A Lifesaver in the Skies: FareBuzz Delivers Exceptional Service

Embarking on a journey with FareBuzz has been a transformative experience, marked by unwavering dedication and impeccable service. The three encounters I've had with their team stand out as stellar examples of professionalism and care. Navigating international flights can be a daunting task, but FareBuzz, through the expertise of Mr. Scott Kumar, turned this challenge into a seamless adventure. His creativity in finding solutions, patience in addressing concerns, and commitment to securing the best prices showcased a level of excellence that is truly commendable. One particular incident in Dublin tested our travel plans, yet Mr. Kumar's swift actions and unwavering determination rescued us from a potential nightmare. Not only did he manage to rebook our flight efficiently, but he also orchestrated connections that far exceeded our expectations, illustrating his exceptional problem-solving skills and genuine concern for customers. In a world where customer service often falls short, FareBuzz and Mr. Scott Kumar shine as beacons of integrity and reliability. My gratitude knows no bounds for their remarkable efforts in ensuring our travels were not only successful but exceeded all expectations. Thank you, Scott Kumar, and thank you, FareBuzz, for being the embodiment of excellence in the skies.
F Frances Beatty
91 days ago

Rescued from Frustration – Exceptional Customer Service!

I can't thank farebuzz.com enough for their exceptional customer service! Initially, I encountered difficulty reaching them by phone to make a simple correction to my booking from the UK. However, after expressing my concerns, the team promptly reached out to me and provided a dedicated UK contact number. Their willingness to assist and prompt response rescued me from frustration. I am truly impressed with their commitment to customer satisfaction and will definitely be using their services again in the future. Thank you, farebuzz.com, for going above and beyond to ensure a seamless experience!
F Frances Beatty
91 days ago

Going the Extra Mile to Reach Customers: My Experience with Farebuzz.com

Let me share my journey with Farebuzz.com, where I encountered a minor hiccup while trying to make a simple correction to my booking. Living in the UK, I found myself struggling to reach them via phone. Despite the initial frustration of encountering unavailable numbers, a silver lining emerged when I decided to reach out via their online chat support. The staff at Farebuzz.com truly went above and beyond to assist me promptly and efficiently. Not only did they rectify the issue with my booking form, but they also displayed professionalism and dedication that impressed me. Their commitment to customer satisfaction shone through, turning my initial inconvenience into a positive customer service experience. In a world where communication is key, Farebuzz.com stood out by ensuring that distance was not a barrier to providing excellent customer support. Kudos to the team for their outstanding service and for being there for customers when it matters the most. My faith in their dedication to customer care has been reaffirmed, and I look forward to booking with them again in the future.
J Johnson
138 days ago

Not happy at all

From my very first experience with farebuzz.com, I was impressed by their dedication to customer service. I booked a one-way flight to New Orleans and was initially quoted $111. However, shortly after, I received a call from Fare Buzz informing me that the price had been updated to $408, with a discounted rate of $298 offered to me. At first, I was taken aback by the change, feeling that the website should have reflected the most current pricing. However, the representative explained the situation clearly, and although I was disappointed, I appreciated the transparency. After discussing it with the representative, I ultimately decided to cancel the flight. Despite the initial frustration, I was pleased with the efficiency of the cancellation process and the professionalism displayed by the Fare Buzz team. In the end, while my booking experience didn't unfold as expected, I found reassurance in Fare Buzz's commitment to resolving issues promptly and effectively. This level of customer care speaks volumes about their integrity and reliability. With that in mind, I am open to giving Fare Buzz another chance in the future, confident that they prioritize their customers' satisfaction above all else. While my experience may have had its bumps, Fare Buzz's customer service shone through, leaving a positive impression overall.
C Cherry
148 days ago

Not good

I cannot express how relieved I am to have found an alternative option to Farebuzzer for booking my family's holiday flights. After coming across their enticingly low prices, I decided to take a chance on Farebuzzer, hoping to save some extra cash for our trip. However, what followed was a nightmare that left me scrambling for last-minute travel solutions. I booked our tickets, feeling ecstatic about the deal we had secured, only to receive a disheartening email the next day. The booking I was so thrilled about had apparently been sold out, and the new price quoted to me was exorbitant. It was a devastating blow, and I found myself caught in a web of deceit and inconvenience. Farebuzzer's customer service left much to be desired, refusing to offer any meaningful assistance and displaying a dismissive attitude towards my concerns. Thankfully, I heeded their advice to look elsewhere for affordable prices, and I stumbled upon a reliable travel agency that not only offered competitive rates but also provided immediate e-ticket delivery. The stark contrast between Farebuzzer's lack of integrity and the professionalism and efficiency of this new agency was truly eye-opening. I implore anyone reading this to spare themselves the distress and frustration of dealing with Farebuzzer. Opt for a reputable and trustworthy travel agency instead, one that values honesty and customer satisfaction. Our holiday plans were salvaged thanks to making the switch, and I can only hope that others will be spared the anguish I experienced. Farebuzzer may promise the world with their prices, but the cost of their deceit is immeasurable. Choose wisely and choose responsibly when it comes to booking your travel.
A Adrienne
204 days ago

EXCEPTIONAL SERVICE RECEIVED

"Farebuzz.com is like a breath of fresh air when it comes to booking flights. I was struggling with a particularly complex booking and was fortunate to have Scott assist me. His professionalism and patience were beyond impressive. Despite my numerous calls and changes, he remained understanding and dedicated to ensuring my complete satisfaction. Scott's pleasant demeanor and unwavering commitment to exceptional service truly won me over. I cannot thank him enough for his hard work and dedication. Farebuzz, you have a gem in Scott. Thank you for everything!"
A Adrienne
204 days ago

IMPECCABLE CUSTOMER SERVICE: A JOURNEY WITH FAREBUZZ

Having recently availed services from farebuzz.com, I cannot help but rave about my delightful experience, primarily due to the exceptional assistance provided by an outstanding representative, Scott. From the get-go, Scott's professionalism shone through as he effortlessly navigated through my complex booking requirements. Despite the intricacies involved, his unwavering patience and expertise ensured that every detail was meticulously taken care of, leaving no room for error. What truly set Scott apart was his amiable nature and pleasant demeanor, which not only put me at ease but also made the entire process a joy. His dedication to ensuring my complete satisfaction was evident in how he diligently accommodated each adjustment I requested. I am immensely grateful for Scott's unwavering commitment to providing top-notch service. His efforts did not go unnoticed, and I couldn't be happier with the seamless booking experience he facilitated. A heartfelt thank you is simply not enough to express my gratitude for Scott's exceptional service; he truly embodies the epitome of customer care and professionalism. Thank you, Scott, for going above and beyond - your hard work and dedication are genuinely appreciated!
S Sidney Lynn
208 days ago

I had the pleasure of working with…

I was fortunate to have the opportunity to collaborate with Scott Kumar, whose dedication and commitment to customer service truly exceeded my expectations. Throughout the process of booking vacation packages for my clients, Scott demonstrated an unwavering level of professionalism and attentiveness that left a lasting impression on me. What sets Scott apart is not only their exceptional service but also their genuine kindness and approachable nature. Despite the intricacy of the requests and the numerous questions I posed, Scott consistently greeted me with warmth and amiability. Their patience and willingness to address every inquiry with meticulous attention not only made the booking process seamless but also instilled a sense of confidence in me. I highly recommend Scott Kumar for their outstanding customer service and remarkable ability to make the entire experience not just efficient, but also enjoyable. Their genuine care for their clients is evident in every interaction, and I am truly grateful for the exceptional support they provided. Thank you, Scott, for your dedication and for setting a benchmark in customer service that is truly commendable.
S Sidney Lynn
208 days ago

An Unforgettable Journey with FareBuzz: A Testimonial of Excellence

Embarking on a booking venture with FareBuzz, I was fortunate to be guided by the remarkable Scott Kumar. His unwavering dedication and exceptional service truly set the bar high in the realm of customer care. Scott's commitment to ensuring flawless vacation packages for my clientele left me in awe. What struck me the most was not just his professionalism but also his genuine warmth and approachability. Every interaction felt like catching up with an old friend, despite the complexity of my requests. Scott's unparalleled patience and willingness to address every question reassured me at every turn, making the entire booking process not just seamless but a delight. FareBuzz, through Scott, has redefined excellence in customer service, and I am forever grateful for this unforgettable journey.
M Margery Leedy
226 days ago

Help was immediate …

I was in a real bind and needed help immediately. That's when I reached out to Tracy from this amazing company. The service I received was impeccable and precise, and I couldn't be more grateful. The value I got for the service was truly exceptional. Tracy went above and beyond for me and the other clients, and I can't thank the company enough for all that they do. If you're looking for a team that delivers outstanding service with a personal touch, look no further. Thank you!
M Margery Leedy
226 days ago

An Unforgettable Lifeline in Times of Need – My Farebuzz Experience

When I stumbled upon Farebuzz.com, little did I know that help would be immediate, almost like an answered prayer. Tracy, with her impeccable service, proved to be the guiding light through a maze of travel dilemmas. The value offered far surpasses expectations, making each penny spent feel like an investment in peace of mind. Gratitude fills my heart for the extra special treatment reserved for clients like me. In a world where customer service can sometimes feel distant, Farebuzz stands out as a beacon of excellence. Thank you for being the unwavering support in my travel journey. I am forever grateful for all that you do.
R Requests
256 days ago

I was in a crisis with flight…

When my travel plans were thrown into disarray due to sudden flight cancellations, I found myself in a panic. Desperately needing to book same-day flights, I turned to Farebuzz for help. That's when I had the good fortune of connecting with Elgart from their customer service team. Let me tell you, Elgart went above and beyond to assist me during this stressful time. His attention to detail and commitment to ensuring that I got the best possible option for my circumstances truly saved the day. It was a stark contrast to some of my previous experiences with Farebuzz customer service, and I can confidently say that Elgart's professionalism and dedication made all the difference. If all my future transactions could be with someone like him, I'd have complete peace of mind when booking flights again. Farebuzz not only helped me in a time of crisis but also restored my faith in their customer service. I can't thank Elgart and the team enough for their exceptional support. I'll definitely be choosing Farebuzz for my future travel needs, thanks to the outstanding assistance I received from Elgart.
R Requests
256 days ago

A Lifesaver in Times of Crisis: Elgart from Farebuzz

In the midst of a flight cancellation nightmare, Farebuzz and their exceptional agent, Elgart, came to my rescue. Facing urgent travel needs, I was fortunate to have Elgart handle my situation with incredible efficiency and care. His thorough assistance in booking same-day flights not only saved my day but also restored my faith in customer service excellence. Despite previous less-than-ideal experiences with Farebuzz's customer service, Elgart's exceptional support has set a new standard for me. His professionalism, attention to detail, and genuine concern for my well-being exceeded all expectations. If every interaction with Farebuzz could mirror the exceptional service provided by Elgart, I would gladly entrust all my future travel bookings to their capable hands. Elgart's unwavering dedication to ensuring customer satisfaction has not only secured my loyalty but also inspired me to share my gratitude openly. Thank you, Farebuzz, for having such a standout team member like Elgart who truly goes above and beyond to assist customers in times of need.
J Jim Carter
280 days ago

My experience with Fare Buzz is always…

Exceptional Service and Unbeatable Deals When it comes to booking flights, my go-to choice is always Fare Buzz. The reason for this is quite simple – the exceptional service and unbeatable deals I receive every time. My experience with Fare Buzz has consistently been nothing short of spectacular, and I owe it all to the incredible support I receive from my dedicated contact, Ana Baez. From the moment I first connected with Ana, her expertise and dedication have never ceased to amaze me. She goes above and beyond to ensure that I not only get the best deals on airfare but also that every aspect of my travel is seamlessly taken care of. Her attention to detail and personalized approach instills in me a sense of trust and confidence that is unparalleled. I trust Ana wholeheartedly to secure the most competitive prices without compromising on the quality of service. Her passion for providing the ultimate customer experience truly sets Fare Buzz apart. Whether it's a routine trip or a more complex travel itinerary, Ana's commitment to excellence shines through every time. I simply cannot imagine booking my travel with anyone else. Thanks to Ana and Fare Buzz, I can always look forward to stress-free, budget-friendly travel experiences. For anyone seeking exceptional service and the best deals, Fare Buzz, with their dedicated team members like Ana, is the ultimate choice.
J Jim Carter
280 days ago

An Unforgettable Journey with Fare Buzz: A Testimonial Dedicated to Ana Baez

My heartfelt testimonial for Fare Buzz can be encapsulated in one word - exceptional. However, the true magic lies in the dedicated service of Ana Baez. Every interaction with Ana has been nothing short of extraordinary. Her commitment to providing the best airfare deals goes above and beyond, leaving me with a sense of trust and satisfaction that is unparalleled. From the moment I first connected with Ana, I knew I was in good hands. Her attention to detail and personalized approach made me feel like a valued customer. Ana's expertise and professionalism shine through in every interaction, making the daunting task of booking flights a seamless and enjoyable experience. Fare Buzz may be the platform, but Ana Baez is the heart and soul behind its exceptional service. Her unwavering dedication and genuine care for customers set her apart, making each encounter a delight. Thanks to Ana and the team at Fare Buzz, traveling has not only been convenient but also a joyous experience filled with peace of mind. In a world where customer service often feels transactional, Ana Baez and Fare Buzz stand out as beacons of excellence. My journey with Fare Buzz has been nothing short of remarkable, and it is all thanks to Ana's remarkable dedication. I wholeheartedly recommend Fare Buzz, especially with Ana Baez by your side, for a travel experience that is truly unforgettable.

Introduction

FareBuzz is a popular online travel agency that specializes in airfare booking, hotel reservations, car rentals, and vacation packages. The company was founded in 1994 and has since gained a reputation for providing affordable travel solutions to individuals and businesses around the world. FareBuzz is known for its extensive network of airline partners and negotiated rates, which help customers save on travel expenses. Moreover, the company's user-friendly website makes it easy for travelers to search, compare, and book travel options online.

Pros and Cons

Pros:
  • Competitive pricing with special negotiated rates
  • User-friendly website with easy navigation
  • 24/7 customer support through phone, email, and live chat
  • Flexible payment options
  • Access to exclusive travel deals and promotions
Cons:
  • No loyalty program for frequent flyers
  • Limited refund policy and cancellation fee
  • No on-site review section for customer feedback

User Experience

FareBuzz's website offers a streamlined user experience, with easy-to-use search filters and navigation options. Customers can search for flights, hotels, and car rentals based on their specific travel needs, such as travel dates, destination, and cabin class. The website also offers helpful information about each travel option, such as flight duration, airport information, and hotel amenities. Additionally, the interface is optimized for mobile devices, making it easy to book on-the-go.

Pricing and Value for Money

FareBuzz offers competitive pricing on its flight, hotel, and car rental options. The company's partnerships with major airlines and hotels enable it to secure special negotiated rates that are not often available to the general public. Moreover, the website offers exclusive travel deals and promotions to help customers save even more on travel expenses. While the company's cancellation policy is limited and incurs a fee, customers can benefit from the price match guarantee, which ensures they get the best value for their money.

Alternatives

Alternative online travel agencies that provide similar services to FareBuzz include Expedia, Travelocity, and Priceline. Each of these companies offers flight, hotel, car rental, and vacation-package bookings. However, Farebuzz stands apart with its competitive pricing and exclusive travel deals and promotions.

Customer Service

FareBuzz offers 24/7 customer support through phone, email, and live chat. The company's customer service representatives are knowledgeable and responsive, able to assist with any queries related to bookings, cancellations, and changes. Furthermore, the website offers a helpful FAQ section with answers to common questions about travel bookings.

Product Quality and Selection

FareBuzz offers a wide selection of flights, hotels, and car rentals from major airlines and hotel chains around the world. The website's partnership with these companies ensures that customers are provided with top-quality options to choose from. Moreover, FareBuzz's user-friendly website makes it easy to search and compare different options to find the best travel experience to suit individual needs.

Website Usability

FareBuzz's website is optimized for user accessibility and easy navigation. The homepage clearly displays travel options and promotions, and users can easily search for flights, hotels, and car rentals using the website's search filters. Additionally, the website is designed with mobile users in mind and offers a mobile app for on-the-go booking.

Returns and Exchanges

While FareBuzz's cancellation policy incurs a fee, the company offers a price match guarantee for customers, ensuring they receive the best value for their money. In the event of cancellations or changes, customers are required to contact the company's customer service team for assistance.

Promotions and Discounts

FareBuzz offers exclusive travel deals and promotions to customers, helping them save on travel expenses. The website's home page prominently displays the latest deals and promotions. Additionally, customers can sign up for the company's email newsletter to receive access to exclusive promotions and travel deals.

Reputation

FareBuzz has established a positive reputation for its affordable travel options and exceptional customer service. The company has earned high marks on review websites such as Trustpilot and Consumer Affairs. Additionally, the company holds accreditations from the Better Business Bureau and the American Society of Travel Advisors.

Payment Options

FareBuzz offers a variety of payment options to customers, including credit cards, debit cards, and PayPal. The company's flexible payment options make it easy for customers to book travel options online without any hassles.

Loyalty Programs

FareBuzz does not offer a loyalty program for frequent flyers at this time. However, customers can benefit from exclusive travel deals and promotions on the website.

Customer Reviews

Customers have praised FareBuzz for its competitive pricing, user-friendly website, and exceptional customer service. The company has earned high ratings on review websites such as Trustpilot and Consumer Affairs.

Community Involvement

FareBuzz participates in community outreach programs and charitable initiatives, such as providing support to local schools and disaster relief organizations.

Shipping and Costs

As an online travel agency, FareBuzz does not require shipping. Customers pay for travel bookings and related fees during the checkout process online. The company offers competitive pricing and flexible payment options.