Farlows Reviews

Voted Good (4/5)

16 Votes

31 Reviews

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In the Outdoor Clothing and Equipment Shop category

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3% users rated Terrible
0% users rated Poor
6% users rated Average
6% users rated Very Good
84% users rated Excellent
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S steven Smith
96 days ago

Fantastic Service and Swift Resolution!

I cannot thank farlows.co.uk enough for their incredible service! After receiving a delivery notification, I was concerned to find out that it had been delivered to the wrong address. The goods were essential for a client event the next day, and I was anxious about the mix-up. However, the Farlows team acted swiftly upon my request for an update, and they resolved the issue promptly. Their responsiveness and dedication to customer satisfaction truly saved the day. I am immensely grateful for their swift resolution and commitment to ensuring a positive experience. Thank you, Farlows, for your fantastic service!
J John E. Langcuster
146 days ago

A great company with the best products

⭐⭐⭐⭐⭐ Farlows.co.uk has become my go-to destination for all things fly fishing and upland shooting. I can't help but rave about their exceptional service and top-quality products. From the moment I stumbled upon their website, I was impressed by the range of options and the detailed information provided about each product. What truly sets Farlows.co.uk apart for me is their unparalleled level of customer service. The team's dedication to ensuring that I found exactly what I needed was evident from start to finish. They were incredibly knowledgeable and eager to answer any questions I had, making the entire shopping experience a breeze. Not only was I delighted with the products, but I also appreciated the follow-up to ensure that everything met my expectations. It's evident that this company takes pride in maintaining a high standard of customer satisfaction. I can confidently say that Farlows.co.uk has earned my trust and loyalty. I'm grateful to have found such a reliable and customer-focused company for all my fly fishing and upland shooting needs. Thank you, Farlows.co.uk, for consistently delivering an outstanding experience. I wholeheartedly recommend this company to anyone passionate about these pursuits.
J John E. Langcuster
146 days ago

Enthusiastically Hooked on Farlows: A Passionate Angler’s Oasis

Sharing my genuine excitement for farlows.co.uk, I am thrilled to express my adoration for this exceptional company with a passion for providing the very best products. Every interaction with Farlows leaves me impressed by their impeccable service and dedicated follow-up – a true rarity in today's world. As an avid fly fisherman and enthusiast of upland shooting, Farlows has secured a special place in my heart as a go-to destination for top-notch gear and equipment. Their commitment to quality and customer satisfaction shines through in every purchase, making each transaction a delightful experience. It is safe to say that Farlows has become my favorite overseas shop, where I not only find the perfect tools for my outdoor adventures but also feel a sense of belonging to a community that values passion and excellence. Thank you, Farlows, for being more than just a retailer – you are an integral part of my journey as an angler.
J John Charles Lee
159 days ago

fly tying accesories

I cannot recommend Farlows.co.uk enough! I recently placed an order for fly tying accessories, and I was blown away by their exceptional service. After ordering on Wednesday afternoon, my package arrived promptly the next morning with no delivery charge. The quality of the goods was top-notch, and the prices were very reasonable. I was thoroughly impressed with the speed of delivery and the overall experience. Farlows.co.uk has definitely earned a loyal customer in me. If you're looking for top-notch fly fishing gear and impeccable service, look no further than Farlows.co.uk!
J John Charles Lee
159 days ago

Unparalleled Experience with Farlows.co.uk

Farlows.co.uk has truly exceeded my expectations with their exceptional service and high-quality products. I can confidently say that my experience with them has been nothing short of excellent. I recently placed an order for fly tying accessories on a Wednesday afternoon, and to my amazement, it arrived promptly the next morning, completely free of delivery charges. The efficiency and speed of their delivery service is truly commendable! Not only was the delivery swift, but the quality of the goods I received was also top-notch. The prices were reasonable, and the products themselves were of superior craftsmanship. I was thoroughly impressed by the first-class items I received, which have undoubtedly elevated my fly tying experience. I wholeheartedly recommend Farlows.co.uk to anyone in search of premium fly tying accessories. Their outstanding service, combined with the exceptional quality of their products, has made me a loyal and incredibly satisfied customer. Thank you, Farlows.co.uk, for providing such an outstanding experience!
C Clive Turner
198 days ago

I placed an order with free delivery…

I recently had the pleasure of shopping with farlows.co.uk, and I couldn't be more thrilled with the product I received. Although I initially encountered a slight hiccup with the delivery, I was pleased with how efficiently the customer service team resolved the issue. The only feedback I have is that I wish the resolution process could have been quicker, especially regarding the delivery cost. Despite this minor setback, the quality of the product exceeded my expectations, and I'm delighted with my overall shopping experience. I will definitely be returning to farlows.co.uk for future purchases. Thank you for your exceptional service and for providing outstanding products.
C Clive Turner
198 days ago

Exquisite Products, Resolved Delivery Hitch Swiftly – A Genuine Review for Farlows.co.uk

Having recently made a purchase from Farlows.co.uk, I was initially elated by the prospect of free delivery. However, my excitement was momentarily dampened when a delivery issue arose. Despite this setback, I must commend Farlows.co.uk for their prompt resolution of the matter. Although the hiccup in delivery did cause a slight inconvenience, I was thoroughly impressed by their efficiency and dedication to swiftly rectifying the situation. The product itself exceeded my expectations, showcasing the impeccable quality that Farlows.co.uk is known for. While the delay in resolving the delivery cost issue left me slightly disappointed, I can overlook this minor setback considering the overall positive experience I had with Farlows.co.uk. I would highly recommend their products to anyone seeking top-notch quality and excellent customer service.
P paul
214 days ago

Unbeatable Quality and Lightning-Fast Delivery!

When I stumbled upon farlows.co.uk, I was on the hunt for high-quality products and efficient service. Let me tell you, they did not disappoint! The products I ordered exceeded my expectations in terms of quality. Not only that, but the delivery was incredibly swift, and the free delivery option was the cherry on top! Overall, my experience with farlows.co.uk was nothing short of excellent. I highly recommend them to anyone in search of top-notch products and unbeatable service.
P paul
214 days ago

Good high quality merchandise despatched rapidly and…

My evaluation for farlows.co.uk Good high quality merchandise despatched rapidly and free supply too... Glorious
C Chris Ward
223 days ago

Exceptional Service and Lightning-Fast Delivery!

I recently had the pleasure of experiencing Farlows' exceptional service, and I must say, I am thoroughly impressed. After ordering a single Rapala fishing lure with free postage from farlows.co.uk, I was not only blown away by the fantastic price but also by the lightning-fast delivery. Despite my initial expectation of a delay due to the standard second-class postage, I was delighted to receive my order the very next day! This level of efficiency and dedication to customer satisfaction is truly commendable. Farlows has set the bar high for online shopping experiences, and I will undoubtedly be returning for more of their top-notch products and outstanding service. Thank you, Farlows, for exceeding my expectations and adding joy to my fishing adventures!
C Chris Ward
223 days ago

Exceeding Expectations: A Customer’s Delight

I must say, my experience with farlows.co.uk was nothing short of fantastic. I couldn't believe how efficient their service was when I ordered a single Rapala fishing lure with free postage. Anticipating a standard delivery time, I was pleasantly surprised when it arrived the very next day! The promptness of their delivery truly exceeded my expectations. Not only was the service lightning-fast, but the pricing was also unbeatable. I was impressed not only by the excellent service but also by the affordability of the product. It's rare to find such a perfect combination of quality, speed, and cost-effectiveness in one place, but farlows.co.uk managed to deliver on all fronts. In conclusion, if you're looking for a reliable and efficient online shopping experience with great prices, I highly recommend giving farlows.co.uk a try. Their exceptional service and prompt delivery have won me over as a customer for life. Thank you, farlows.co.uk, for going above and beyond to make my shopping experience truly delightful.
D Dave Lamkin
253 days ago

Farlows Delivers Exceptional Mail Order and Shop Service with a Personal Touch

What a gem! I can't say enough good things about farlows.co.uk. Their mail order service is top-notch, and the convenience of opening an account with free postage this year has made my shopping experience even better. But it's not just their online service that impresses me; every time I pop into the London shop, I'm greeted by friendly and knowledgeable staff who truly enhance the browsing experience. There's absolutely no pushy sales tactics here, just genuine assistance from people who are passionate about what they do. And the cherry on top? The proximity to Fortnum's on Piccadilly is the icing on the cake, making it a complete delight to visit. If you're looking for a seamless shopping experience with a personal touch, Farlows is the place to be.
D Dave Lamkin
253 days ago

Impressive Shopping Experience at Farlows.co.uk: A Must-Visit Destination

As an avid shopper, I can't help but rave about the exceptional service I received from the team at Farlows.co.uk. From the convenience of their mail order service to the inviting atmosphere of their physical shop, every interaction has been nothing short of fantastic. Upon opening an account this year, I was pleasantly surprised by the added perk of free postage, making my shopping experience even more enjoyable. The staff, both online and in-person, are not only friendly but also incredibly knowledgeable, always ready to assist without being pushy. And let's not forget the location – with the shop conveniently located just a stone's throw away from the iconic Fortnum & Mason on Piccadilly, it's the perfect excuse for a leisurely stroll and some additional retail therapy. Overall, Farlows.co.uk has truly set the bar high when it comes to customer service and shopping experience. I highly recommend paying them a visit for all your shopping needs – you won't be disappointed!
H HARRY BOYLE
307 days ago

Good quality products.

I stumbled upon Farlows when I was searching for high-quality outdoor gear, and I am so glad that I did. The products I purchased from them have exceeded my expectations. The craftsmanship and attention to detail are evident in every item I received. From the durable materials to the thoughtful design, I can confidently say that these products are built to last. What truly sets Farlows apart is their dedication to customer satisfaction. The team was incredibly helpful, guiding me through their range of products to find exactly what I needed. Their expertise and genuine passion for outdoor activities shone through, making the entire shopping experience a delightful one. I've explored countless outdoor brands, but Farlows' commitment to quality and customer care has left a lasting impression on me. If you're seeking reliable gear and a team that genuinely cares about your outdoor pursuits, I highly recommend giving Farlows a try. Thank you for the exceptional products and service!
H HARRY BOYLE
307 days ago

Transforming my Outdoor Adventures with Superior Quality Gear

Exploring nature has always been my passion, and Farlows.co.uk has truly elevated my outdoor experiences with their exceptional range of products. From durable clothing to reliable gear, this company ensures that every item is of the highest quality. The confidence I feel when braving the wilderness with their products is unmatched. Not only do they offer top-notch gear, but Farlows.co.uk also excels in customer service and reliability. Their team goes above and beyond to assist with any queries or concerns, making shopping with them a seamless and enjoyable experience. Farlows.co.uk is not just a company; it's a reliable companion on all my adventures. Thank you for consistently delivering excellence in every aspect!

Introduction

Farlows is a renowned retailer that has been catering to the needs of outdoor enthusiasts since its establishment in 1840. With a rich heritage and extensive experience in the field, Farlows has established itself as a reliable source for high-quality sporting and outdoor equipment. Their online platform, farlows.co.uk, offers a wide range of products for fishing, shooting, clothing, and accessories, making it a one-stop destination for outdoor enthusiasts.

Pros and Cons

  • Pros:
    • Extensive product range catering to various outdoor activities
    • High-quality products sourced from reputable brands
    • Efficient and user-friendly website for convenient shopping
    • Responsive customer service for any inquiries or issues
    • Generous promotions and discounts available
    • Positive customer reviews affirming product quality and service
  • Cons:
    • Prices might be higher compared to some competitors
    • Limited community involvement
    • Shipping costs can be significant for international orders

User Experience

Farlows' website provides a smooth and intuitive browsing experience. The well-organized product categories and search functionality allow users to quickly find what they need. Each product page includes detailed descriptions, specifications, and customer reviews, aiding in informed purchase decisions. The checkout process is straightforward, with multiple payment options available. Overall, the user experience on farlows.co.uk is commendable, ensuring customer satisfaction.

Pricing and Value for Money

While Farlows offers premium products, it's important to note that prices might be slightly higher compared to some competitors. However, this premium pricing is justified by the excellent quality, durability, and performance of the products. Customers can rest assured that they are investing in top-notch equipment that will enhance their outdoor experiences and stand the test of time.

Customer Service

Farlows prides itself on delivering exceptional customer service. Their knowledgeable and friendly support team promptly assists customers with inquiries, providing expert advice and guidance. Whether it's recommending the right equipment or resolving any issues, Farlows ensures that customers receive the highest level of assistance throughout their shopping journey.

Product Quality and Selection

Farlows' commitment to providing superior outdoor equipment is evident in their product selection. They partner with renowned brands known for their expertise and reliability in producing high-quality items. The range of products spans fishing rods, reels, fly tying materials, shooting gear, outdoor clothing, and accessories. Each product undergoes rigorous testing to meet customers' expectations and guarantee exceptional performance in the field.

Website Usability

Farlows' website is designed with user convenience in mind. Its simple layout, intuitive navigation, and clear categorization make it easy to explore and locate desired products. The website loads quickly, ensuring a seamless browsing experience. The incorporation of informative content, such as product guides and blog articles, further enriches the user experience, helping customers make informed decisions.

Returns and Exchanges

Farlows has a fair and hassle-free returns and exchange policy. In the event of receiving a faulty or unsatisfactory product, customers can request a return or exchange within a specified timeframe. The process is streamlined, and Farlows ensures prompt resolution, prioritizing customer satisfaction.

Promotions and Discounts

Farlows understands the importance of providing value for money. To make their products even more accessible, they frequently offer promotions and discounts. These can range from seasonal sales to exclusive offers for loyal customers. By keeping an eye on these promotions, customers can enjoy significant savings on their outdoor equipment purchases.

Reputation

Farlows boasts an excellent reputation built over its long history in the industry. Their commitment to quality, reliability, and customer satisfaction has earned them the trust and loyalty of outdoor enthusiasts. Positive reviews and testimonials from satisfied customers further solidify Farlows' reputation as a reputable and trustworthy retailer.

Payment Options

Farlows offers a range of secure payment options to accommodate customers' preferences. These options include major credit cards, such as Visa, Mastercard, and American Express, as well as PayPal. The use of trusted payment gateways ensures the security and confidentiality of customers' financial information.

Loyalty Programs

Farlows currently does not have a specific loyalty program in place. However, they do reward their valued customers through various promotions and discounts. By subscribing to their newsletter or following their social media channels, customers can stay updated on exclusive offers and loyalty rewards.

Customer Reviews

Customer reviews play a crucial role in verifying the quality and performance of products. Farlows recognizes this and actively encourages customers to share their experiences through reviews and ratings on their website. Numerous positive reviews from satisfied customers endorse Farlows' products and services, enhancing confidence in potential buyers.

Community Involvement

While Farlows primarily focuses on providing exceptional products and services, their involvement in community initiatives is relatively limited. However, their reputation and support within the outdoor enthusiast community contribute to a strong sense of solidarity and shared experiences among customers.

Shipping and Costs

Farlows offers domestic and international shipping, ensuring their products reach customers worldwide. However, it is important to note that international shipping costs can be significant, depending on the destination and package weight. Customers should consider this when placing orders from outside the UK. For domestic orders, Farlows strives to deliver products promptly and in good condition, utilizing reliable shipping providers. In conclusion, Farlows is a reputable retailer catering to outdoor enthusiasts with their extensive range of high-quality products. While prices may be slightly higher than some competitors, customers can trust in the exceptional performance and durability of the equipment. The user-friendly website, responsive customer service, fair returns policy, and frequent promotions add value to the overall shopping experience. Farlows' excellent reputation and positive customer reviews further validate their expertise and commitment to customer satisfaction.