Users Voice for Farmrio
13% users rated Poor
0% users rated Average
0% users rated Very Good
17% users rated Excellent
Rate Farmrio Coupons Store
| Sep 2022 | 1.5 | 3.7 | 2.3 | 5 | 1.8 | 4.5 |
|---|---|---|---|---|---|---|
| Oct 2022 | 1 | 1 | 3.6 | 5 | 2.8 | 4.7 |
| Nov 2022 | 1 | 5 | 5 | 5 | 2 | 4.5 |
| Dec 2022 | 5 | 3 | 1.8 | 5 | 5 | 5 |
| Mar 2023 | 1.4 | 5 | 5 | 5 | 5 | 4.1 |
| Line Chart for Rating of peer stores |
farmrio.com
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Detailed Farmrio Review by Aisha Bachlani
Introduction
Farmrio.com is a Brazilian fashion brand that offers an array of clothing, accessories, and home decor items. The brand is known for its bold prints, cheerful designs, and commitment to sustainability, making it a popular choice for those who want to add some vibrancy to their wardrobe or living spaces.Pros and Cons
Pros: - The brand offers a wide selection of unique, colorful products that are hard to find elsewhere. - Farmrio.com prioritizes sustainability and ethical practices in its production, which is appealing for socially conscious shoppers. - The website is easy to navigate and has a clean, modern design. Cons: - Prices can be on the higher side, making it a less accessible option for some shoppers. - Some customers have reported issues with shipping, returns, and customer service.User Experience
The Farmrio.com website is easy to navigate, with clear categories and a helpful search function. The product pages feature detailed descriptions and high-quality images, and customers can easily add items to their cart and checkout. However, some customers have reported issues with slow shipping or difficulty with returns and exchanges.Pricing and Value for Money
Farmrio.com's prices can be on the higher side, with dresses starting at around $150 and accessories starting at around $30. However, the brand's commitment to sustainability and high-quality production may justify the higher prices for some shoppers.Alternatives
Some alternatives to Farmrio.com include other Brazilian fashion brands like Farm and Osklen, as well as sustainable fashion brands like Reformation and Everlane.Customer Service
While some customers have had issues with Farmrio.com's customer service, others have reported positive interactions and helpful assistance with their orders and questions.Product Quality and Selection
Farmrio.com's products are known for their high quality and unique, colorful designs. The brand offers a wide selection of clothing, accessories, and home decor items.Website Usability
Farmrio.com's website is easy to use and navigate, with clear categories and a helpful search function. The product pages feature detailed descriptions and high-quality images.Returns and Exchanges
Farmrio.com offers free returns for US customers within 30 days of purchase. However, some customers have reported difficulty with the returns process or delays in receiving their refunds.Promotions and Discounts
Farmrio.com occasionally offers promotions or discounts, such as free shipping or a percentage off certain products. Customers can sign up for the brand's email newsletter to stay updated on any sales or special offers.Reputation
Farmrio.com has a generally positive reputation, with many customers praising the brand for its unique designs and commitment to sustainability. However, some customers have reported issues with shipping, returns, or customer service.Payment Options
Farmrio.com accepts a variety of payment methods, including major credit cards, PayPal, and Amazon Pay.Loyalty Programs
Farmrio.com does not currently offer a loyalty program.Customer Reviews
Customer reviews for Farmrio.com are generally positive, with many praising the brand for its unique designs and high-quality products. However, some customers have reported issues with shipping, returns, or customer service.Community Involvement
Farmrio.com is committed to sustainability and ethical practices in its production, making it a socially conscious brand that many customers appreciate.Shipping and Costs
Farmrio.com offers free shipping for US orders over $200. Otherwise, shipping costs vary depending on the customer's location and the size of their order. Some customers have reported slow shipping times or issues with tracking their orders.Farmrio Recent User Reviews
Duration
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Reviewer Name: KB
Review Submission Date: 2022-12-08
Review Title: Missing order item and no way to contact CS
Review Submission Date: 2022-12-08
Review Title: Missing order item and no way to contact CS
Review Description: An expensive item was missing from my order and I have emailed them several times with no response! Despite their automated email response saying 48hours to respond.Terrible customer service!Also feeling very helpless that I have seemingly no way of contacting them and out of pocket for something that was missing from my order!!
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Reviewer Name: Lindsey Bostwick
Review Submission Date: 2022-12-07
Review Title: I really wish I had read these reviews…
Review Submission Date: 2022-12-07
Review Title: I really wish I had read these reviews…
Review Description: I really wish I had read these reviews prior to shopping with FarmRio. Several people I know are customers and love their stuff. Now I know better. 2 dresses that I paid way too much for are eligible for return but the site says they are not. It is so frustrating dealing with a company that doesn't respond to emails, phone calls or the chat feature. So disappointed with this company.
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Reviewer Name: Dulcinea
Review Submission Date: 2022-12-02
Review Title: Terrible customer service! They don't value their customers.
Review Submission Date: 2022-12-02
Review Title: Terrible customer service! They don't value their customers.
Review Description: Terrible customer service, I ordered during the 50% off promotion, but the discount did not apply, so I have been in a black hole of emails trying to get the credit. I've never felt so ripped off by a company. Unbelievable.
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Reviewer Name: Candy Warhol
Review Submission Date: 2022-12-02
Review Title: Unexpected incoveniences
Review Submission Date: 2022-12-02
Review Title: Unexpected incoveniences
Review Description: I experienced the same thing as an earlier poster, the clothes arrive with a strong and very distinct perfume. Ithought someone had worn my dress, the smell was so strong and I dislike the fragrance. Dresses do run pretty large, order a size down if you try them and they arrive in need of steaming or ironing. I also have not heard back from their customer service,but at least I have my dresses and will take them to the alterations.
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Reviewer Name: Sarah
Review Submission Date: 2022-10-12
Review Title: Terrible experience
Review Submission Date: 2022-10-12
Review Title: Terrible experience
Review Description: Terrible experience! The blouse I ordered ripped after wearing it three times and I tried for weeks to get a response from customer service and they never responded beyond the initial “we’re sorry.” I even called the store but they weren’t able to help either. Super disappointing to throw an expensive blouse in the garbage.
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Reviewer Name: Nia
Review Submission Date: 2022-10-02
Review Title: Still waiting on a refund
Review Submission Date: 2022-10-02
Review Title: Still waiting on a refund
Review Description: Order shoes that were too big. Sent them back for an exchange. Received the exchanged shoe and it was already worn with scuff marks and toe prints..eww! Sent those back for a refund and didn’t receive my money yet. The return package says delivered and i have a email saying they received it so where’s my money?! I’ve emailed them about 3 times and still nothing. I’ve even called a number they have listed..nothing. Avoid this company at all cost!!
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Reviewer Name: Amanda C
Review Submission Date: 2022-09-08
Review Title: Beautiful clothes, shame about the return issues
Review Submission Date: 2022-09-08
Review Title: Beautiful clothes, shame about the return issues
Review Description: Beautiful clothes but they don’t make it clear that if you want to return something, you need to pay £30 for tracked returns to the US. Don’t buy directly from the website if you aren’t sure about item, get it from a reseller instead.
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Reviewer Name: Miss Jade Robertson
Review Submission Date: 2022-09-03
Review Title: I had high hopes for Farm Rio
Review Submission Date: 2022-09-03
Review Title: I had high hopes for Farm Rio
Review Description: I had high hopes for Farm Rio, their collections are really unique with beautifully designed prints, but my gosh absolutely terrible customer service. I purchased an item back in May. The item arrived with a fabric defect, 7 emails later, most of which have been ignored by Farm Rio, the item is still wrapped in its original box collecting dust in my hallway. We are 4 months on and still not resolved. I will never by from Farm Rio again…
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Reviewer Name: Ch
Review Submission Date: 2022-08-23
Review Title: Don’t believe the returns policy
Review Submission Date: 2022-08-23
Review Title: Don’t believe the returns policy
Review Description: Clothes were nice but both wrong size (despite ordering both small and extra small to try and get it right). Said online that I could return in store - went to their store in Libertys and they don’t take returns, so now I’m out £30 to send an international parcel back. Doesn’t cut it.
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Reviewer Name: Hsc
Review Submission Date: 2022-08-10
Review Title: No refund received, zero communication. Joke of a company!
Review Submission Date: 2022-08-10
Review Title: No refund received, zero communication. Joke of a company!
Review Description: Dreadful experience. Clothes sent were faulty. Emailed them immediately, no reply. When they received the goods they didn’t refund me for 3 weeks despite me regularly emailing (no reply). Eventually had to get my bank to dispute the payment and then my money was returned. Absolute jokers. Will buy Farm rio from net a porter or Twin store in future. Or - more likely - will never buy anything of theirs ever again
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