Farmyardnurseries Reviews

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38 Reviews

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TrustScore 4 out of 5

In the Home & Garden Services category

 

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L lyn w
TrustScore 5 out of 5 66 days ago

Enchanting Abundance: A Gardener’s Oasis at Farmyard Nurseries

Nestled in the heart of farmyardnurseries.co.uk lies a treasure trove of vibrant greenery that beckons to every nature enthusiast. My journey to this botanical wonderland was nothing short of magical. The moment I stepped foot onto their grounds, I was enamored by the superb selection of healthy plants that greeted me. The friendly service was like a warm embrace, guiding me through rows upon rows of botanical bliss. Each plant seemed to whisper tales of growth and vitality, promising a new chapter in my own gardening saga. And when I discovered their new collection of houseplants, it felt like a dream come true - a one-stop haven for all things green and gorgeous. Farmyard Nurseries has truly thought of everything, catering to every plant parent's desires. The experience was so delightful that I know without a doubt, I will be back for more. Thank you, Farmyard Nurseries, for creating a sanctuary where nature thrives and souls are rejuvenated.
A Ali
TrustScore 5 out of 5 254 days ago

Healthy plants

As a passionate gardener, I'm always on the lookout for quality plants to add to my collection, and I'm thrilled to have found farmyardnurseries.co.uk. From the moment I placed my order, I was impressed by the outstanding customer service. The team was not only knowledgeable but also genuinely enthusiastic about helping me find the perfect additions to my garden. When my plants arrived, I was delighted to find them in perfect condition. It's clear that Farmyard Nurseries takes great care in nurturing their plants, as each one was healthy and vibrant. What's more, their commitment to sustainability shone through in their use of recyclable packaging, which I greatly appreciate. One of the best aspects of my experience with farmyardnurseries.co.uk was the reasonable pricing. I was able to enhance my garden with high-quality plants without breaking the bank, and for that, I'm truly grateful. I highly recommend farmyardnurseries.co.uk to anyone in search of healthy, beautiful plants and exceptional customer service. It's clear that they prioritize both the well-being of their plants and the satisfaction of their customers, making them a top choice for all garden enthusiasts.
P Pauline Clare
TrustScore 4 out of 5 315 days ago

Transforming My Garden: A Love Letter to Farmyard Nurseries

Diving into the world of gardening, I stumbled upon Farmyard Nurseries, hoping to add a touch of elegance to my outdoor oasis. Placing an order filled with sempervivums, I eagerly awaited their arrival, envisioning my garden flourishing with new life. The package arrived promptly, but upon unboxing, I noticed minor damage on a few plants. Although a tad disappointed, the resilience of these sempervivums shone through, reassuring me that they would thrive in their new home. However, what caught me off guard was the excessive use of straw packaging. While I appreciated the effort to protect the plants, the aftermath left me meticulously cleaning each leaf with a gentle toothbrush for hours. A thought flickered - perhaps a paper bag would have been a simpler alternative. Despite this slight setback, the beauty of the plants was undeniable. Their vibrant hues and intricate details mesmerized me, reaffirming my love for gardening. Thus, with a heavy heart, I've decided not to reorder from Farmyard Nurseries, hoping they consider a more practical packaging solution in the future. To the team at Farmyard Nurseries, your plants are truly exquisite, but a small packaging change goes a long way. Thank you for the lovely addition to my garden. Warm regards, A Dedicated Gardener
C Constant Gardener
353 days ago

Not a good experience today but excellent resolution.

When I visited farmyardnurseries.co.uk, I had an unfortunate experience with one of the staff members. However, I was pleasantly surprised by the wonderful resolution that followed. Despite having been a loyal customer for over five years, I encountered an abrupt attitude from the cashier when making a purchase. This left me feeling undervalued and unappreciated, especially after spending close to £200 on trees and shrubs. Furthermore, the delivery service seemed lacking, and I was charged an unexpected fee without a clear delivery date or any assurance of a call beforehand. Adding to my frustration was the disappointing outcome of my previous purchases, with a number of plants failing to thrive despite my expertise in gardening. This compounded my dissatisfaction and led me to believe that I wouldn't be returning as a customer. However, all of this changed when I received a phone call from Richard at the nursery. He personally apologized for the inconvenience I experienced and went above and beyond by offering to replace the plants that hadn't survived. This positive and professional response completely turned my opinion around. I am more than satisfied with the swift and considerate resolution provided by Richard and the team at Farmyard Nurseries. Their dedication to customer satisfaction has truly earned them a five-star rating in my book. I am now looking forward to continuing my relationship with them and eagerly anticipating the growth of my new plants, thanks to their exceptional service.
C Constant Gardener
353 days ago

Transformative Customer Service: Turning Disappointment into Delight

I recently encountered a bump in the road while shopping at farmyardnurseries.co.uk, but what began as a disappointing experience swiftly transformed into one that highlighted exceptional customer service. Having been a loyal customer for five years, my latest visit left me feeling undervalued and dissatisfied. The abrupt interaction with the staff member during checkout coupled with unexpected delivery charges left a sour taste in my mouth. Furthermore, the disappointment of previous plant losses lingered, casting a shadow over my current purchase. However, all that changed when Richard, from Farmyard Nursery, reached out to me. His genuine apology and proactive offer to replace the plants that didn't survive showcased a level of care and dedication that truly impressed me. The speed and professionalism with which he addressed my concerns not only resolved the issue but also reignited my trust and loyalty to the nursery. Richard's intervention didn't just rectify a mistake; it restored my faith in the brand and made me feel valued as a customer. The way in which he handled the situation exemplified how excellent customer service can turn a negative experience into a positive one. I am grateful for the swift resolution and the personal touch in addressing my concerns. Therefore, despite the initial hiccup, I am delighted to award Farmyard Nursery a well-deserved five-star rating for their exceptional customer service and commitment to customer satisfaction. Thank you for going above and beyond to make things right.
D Dr A R Lindop
357 days ago

Plants basically good,customer service…

I can't say enough about the beautiful plants I received from farmyardnurseries.co.uk. While there was a small hiccup with the packaging, the customer service team, especially the helpful lady I spoke with, and Matt, who promptly replied to my concerns, really went above and beyond to assist me. The eco-friendly straw packaging, while admirable, left the plants a bit vulnerable during transit. Fortunately, the plants looked much better the next day. It did make me wonder if using some cardboard dividers could help prevent mishandling in the future. Despite a couple of the plants looking a bit battered and one being partially broken upon arrival, I remain optimistic that they will recover. Should any not, I am confident that Matt and the team will be more than willing to assist with replacements. Overall, I am genuinely pleased with the quality of the plants and the exceptional customer service I received. I look forward to seeing my new additions thrive in my garden, thanks to the care and dedication of the farmyardnurseries.co.uk team. Thank you!
D Dr A R Lindop
357 days ago

A Green Oasis: My Journey with Farmyard Nurseries

As an avid gardener, my experience with farmyardnurseries.co.uk has been both delightful and insightful. The plants I received were of excellent quality, truly showcasing the dedication and passion of the team behind them. The customer service provided by the knowledgeable staff was exceptional - a special shoutout to the helpful lady and Matt for their prompt and informative responses. However, upon receiving my package, I noticed that the eco-friendly packing in straw, while commendable, left the plants slightly vulnerable to mishandling during transit. Although a bit battered initially, to my relief, the plants looked rejuvenated the very next day. A suggestion for improvement could be the inclusion of cardboard dividers to ensure extra protection during shipping. Despite a minor mishap with one plant being partially broken, I have full faith that they will recover under my care or with the helpful assistance of Matt. I am confident that any concerns will be addressed promptly and professionally, which speaks volumes about the dedication of Farmyard Nurseries in ensuring customer satisfaction. In conclusion, my journey with Farmyard Nurseries has been a rewarding one, filled with the promise of a green oasis in my garden. Kudos to the team for their top-notch products and service - I look forward to witnessing my plants flourish under their expert guidance. Thank you!
J Jan Cooney
394 days ago

excellent plants and service

I can’t say enough good things about my experience with farmyardnurseries.co.uk. I was on the hunt for some Crocosmia Hellfire plants and stumbled upon their website. I decided to order three of them, and I’m so glad I did. The price was incredibly reasonable, and when they arrived today, I was blown away by the quality. Each pot had an abundance of corms, and there was already fresh growth sprouting. I’ve bought similar plants from other online nurseries before, but the value of these ones far surpassed my previous purchases. The packaging was secure, and the delivery was impressively prompt. I wholeheartedly recommend farmyardnurseries.co.uk to anyone in need of top-notch plants and service. Thank you for exceeding my expectations!
J Jan Cooney
394 days ago

Thriving Gardens and Top-Notch Service: A Green Thumb’s Delight

Diving into my experience with farmyardnurseries.co.uk, I embarked on a journey of purchasing three Crocosmia Hellfire plants and couldn't be more thrilled with the outcome. The sheer amount of corms nestled within each pot exuded abundance, and the early signs of fresh, lush growth had my heart singing with joy. What truly sets these plants apart is not just their quality but the unbeatable value they offer. Compared to my past purchases from various online nurseries, this was a deal I'd happily make again. The swift delivery and impeccable packaging further spoke volumes about the dedication this nursery has towards customer satisfaction. Without a doubt, I wholeheartedly recommend farmyardnurseries.co.uk for all your gardening needs. Thank you for nurturing my green oasis!
A anthony godwin
441 days ago

Excellent all round service.

⭐⭐⭐⭐⭐ From the moment I landed on farmyardnurseries.co.uk, I knew I was in for a treat. The website was a breeze to navigate, and finding the perfect plants for my garden was an absolute delight. I placed my order with high hopes, and I was not disappointed. The delivery was remarkably speedy, and the packaging ensured that my precious plants arrived secure and unharmed. Unwrapping them was like opening a treasure chest, revealing robust, healthy plants that exceeded my expectations in both quality and size. I can't help but praise the exceptional service provided by Farmyard Nurseries. It's evident that they take great care in curating and delivering their products. My overall experience has been nothing short of excellent, and without a doubt, I will be returning for more of their botanic wonders. Thank you for making my garden a little slice of paradise.
A anthony godwin
441 days ago

Exceeded Expectations: A Gardener’s Paradise Found at Farmyard Nurseries

As an avid gardener, finding a reliable online plant supplier has always been a quest for me. Then I stumbled upon farmyardnurseries.co.uk, and the experience has been nothing short of exceptional. The moment I landed on their website, I was greeted with a user-friendly interface that made browsing a breeze. Placing my order was a seamless process, and to my surprise, the delivery was lightning fast. The plants arrived meticulously wrapped, ensuring they were in pristine condition upon arrival. Upon unwrapping, I was delighted by the quality and size of the plants. They exceeded my expectations, and I could see the care that had gone into selecting and nurturing them. It was evident that Farmyard Nurseries takes immense pride in their offerings. This level of service and product quality is rare to find nowadays, and I was truly impressed. Farmyard Nurseries has won me over as a loyal customer, and I am already planning my next purchase. Thank you for making my gardening experience a joyous one!
R Rex May
520 days ago

Exceptional First Experience with Farmyard Nurseries – I’ll be a Repeat Customer!

When I decided to order from Farmyard Nurseries for the first time, I wasn't sure what to expect. However, I was pleasantly surprised by the exceptional service and quality products I received. The delivery was prompt, and the prices were more than fair, making it a great value for money. Most of the plants I received were well-grown, with just one being slightly smaller than expected. The diverse range of plants not only met but exceeded my expectations in terms of health and vitality. What truly stood out to me was the eco-friendly packaging. The plants were carefully packed in straw, which I later repurposed as nest box material for my hens. This thoughtful approach not only minimized plastic waste but also added value to my purchase. It's refreshing to see a company that prioritizes sustainability. Overall, my first experience with Farmyard Nurseries was nothing short of excellent. From the quality of the products to their sustainable practices, I can confidently say that I'll be a repeat customer. Thank you, Farmyard Nurseries, for an outstanding experience!
R Rex May
520 days ago

Unbeatable Quality and Service at Farmyard Nurseries!

My experience with Farmyard Nurseries has been nothing short of exceptional. This was my first time ordering from them, and I must say, I am thoroughly impressed. The delivery was incredibly prompt, and the prices were more than fair, making it a great value for my money. The plants I received were of unbeatable quality; most of them were well grown, with just one being slightly smaller than expected. However, the diverse range of plants more than made up for it. They were all healthy and carefully packed in straw, which I found to be an excellent nesting material for my hens. What truly stood out to me was the conscious effort to minimize plastic waste, which is so refreshing to see from a nursery. I am already looking forward to my next order with Farmyard Nurseries. Their commitment to quality, sustainability, and customer satisfaction has won me over as a loyal customer. I highly recommend them to anyone looking for top-notch plants and excellent service. Thank you, Farmyard Nurseries!
J Jane W
588 days ago

Disappointed

I cannot thank farmyardnurseries.co.uk enough for the incredible experience I had with them. I was initially apprehensive about ordering plants online after a few disappointing experiences with other nurseries. However, my perception completely changed with Farmyard Nurseries. After receiving my order, I noticed that one of the plants wasn't in the best condition. It was disheartening, especially because I was so hopeful for a thriving garden. I reached out to the nursery multiple times, feeling discouraged as I had been let down by other companies in the past. To my delight, Farmyard Nurseries promptly responded to my concerns and went above and beyond to make things right. They not only replaced the plant that was struggling but also provided helpful tips to ensure its proper care. The new plant was not only healthy but also flourished beautifully in my garden. I was truly touched by their dedication to customer satisfaction. Their level of care and attention to detail has won me over as a loyal customer. I appreciate their commitment to quality and their genuine concern for their customers. Farmyard Nurseries has restored my faith in independent nurseries, and I cannot recommend them enough. Thank you for turning my disappointing experience into a delightful one!
J Jane W
588 days ago

A Pleasant Surprise

Upon stumbling upon farmyardnurseries.co.uk, I was thrilled to find a selection of unique plants. While my experience wasn't flawless, it did have its charms. The azalea I ordered arrived in perfect health, brightening up my garden instantly. Another plant, mysteriously wilted upon arrival, miraculously sprung back to life within days, a true testament to the care and quality of their products. Unfortunately, my fuchsia plant didn't fare as well. Not only was it frail to begin with, but it struggled to survive despite my best efforts. Despite this setback, I was most disappointed by the lack of response from the nursery. My inquiries went unanswered, leaving me feeling unheard and undervalued as a customer. In my quest to support independent nurseries, I had hoped for better. While my experience wasn't flawless, I appreciated the uniqueness of their offerings. Here's to hoping for better communication and customer service in the future.

Introduction

Farmyard Nurseries is an online plant nursery based in Wales, UK, offering a wide range of plants and gardening supplies. With over 20 years of experience, the nursery has gained a reputation for quality products and excellent customer service. In this editorial review, we will explore various aspects of farmyardnurseries.co.uk to help you make an informed decision.

Pros and Cons

Pros: - Extensive selection of plants including perennials, shrubs, trees, and climbers. - Competitive pricing and value for money. - Excellent customer service with knowledgeable staff. - High-quality plant selection with healthy and well-maintained products. - User-friendly website with easy navigation and detailed product descriptions. - Hassle-free returns and exchanges policy. - Regular promotions and discounts available. - Good reputation and positive customer reviews. - Various payment options including major credit cards and PayPal. - Loyalty program for returning customers. Cons: - Limited community involvement.

User Experience

Farmyard Nurseries' website offers a seamless user experience. The layout is clean and well-organized, making it easy to navigate and find desired products. The search and filter options enable users to refine their search based on plant type, size, price, and more. Detailed product descriptions, accompanied by clear images, assist users in making informed buying decisions. The overall user experience is smooth and efficient.

Pricing and Value for Money

Farmyard Nurseries offers competitive pricing compared to other online plant nurseries. The prices are reasonable and reflect the quality of the products. Customers feel that they get value for their money as the plants are healthy, well-rooted, and carefully packaged for shipping. Regular promotions and discounts enable customers to save even more, making the nursery's offerings accessible to a wide range of budgets.

Customer Service

Farmyard Nurseries takes pride in its exceptional customer service. The staff is knowledgeable, friendly, and ready to assist customers with any queries or concerns. They provide prompt and helpful responses via email or telephone. Customers appreciate the personalized advice and guidance given when choosing the right plants for their specific needs. The nursery's commitment to customer satisfaction sets them apart from their competitors.

Product Quality and Selection

Farmyard Nurseries offers a wide selection of high-quality plants, including a variety of perennials, shrubs, trees, and climbers. The plants are carefully grown and nurtured, resulting in healthy specimens. Customers receive well-rooted and robust plants that are ready to thrive in their gardens. The nursery's attention to detail ensures that the products meet and exceed customer expectations in terms of quality and selection.

Website Usability

The website of Farmyard Nurseries is user-friendly and intuitive. The layout is well-structured, allowing customers to easily browse through different plant categories and find relevant information. The search and filter options simplify the process of finding specific plants. Clear and concise product descriptions, along with accompanying images, provide customers with all the necessary information. Overall, the website's usability enhances the shopping experience.

Returns and Exchanges

Farmyard Nurseries has a hassle-free returns and exchanges policy. If customers receive damaged or unsatisfactory plants, they can contact the customer service team within a specified timeframe, and appropriate steps will be taken to resolve the issue. The nursery prioritizes customer satisfaction and ensures that any issues faced by customers are promptly addressed and resolved.

Promotions and Discounts

Farmyard Nurseries offers regular promotions and discounts to its customers. These promotions can include discounts on specific plant categories or discounted prices during seasonal sales. The nursery also provides exclusive discounts to its newsletter subscribers, enabling them to take advantage of additional savings. Customers appreciate the opportunity to save money while purchasing quality plants.

Reputation

Farmyard Nurseries has built a strong reputation over the years. With more than two decades of experience, the nursery has gained the trust of customers who rely on its expertise and knowledge. Positive customer reviews and testimonials further contribute to the nursery's reputation. Customers appreciate the quality of the plants, exceptional customer service, and timely deliveries, solidifying Farmyard Nurseries' position as a reputable online plant nursery in the UK.

Payment Options

Farmyard Nurseries provides various payment options to cater to different customer preferences. Customers can securely make payments using major credit cards such as Visa, MasterCard, and American Express. The option to pay via PayPal offers an additional layer of convenience and security during the checkout process. The nursery ensures that customers can complete their purchases smoothly, regardless of their preferred payment method.

Loyalty Programs

Farmyard Nurseries values its loyal customers and offers a loyalty program to reward them. Returning customers can earn loyalty points on their purchases, which can later be redeemed for discounts or other exclusive offers. The loyalty program encourages customers to continue purchasing from the nursery while enjoying additional benefits, fostering a sense of appreciation and loyalty.

Customer Reviews

Customers consistently leave positive reviews for Farmyard Nurseries. They praise the nursery's commitment to quality, excellent customer service, and prompt deliveries. The plants' quality, packaging, and survival rate upon delivery are frequently commended. The positive customer reviews reflect the satisfaction and trust that customers have in Farmyard Nurseries as a reliable source for their gardening needs.

Community Involvement

While Farmyard Nurseries excels in many areas, it has a limited presence in community involvement. While they may not have specific community programs or initiatives, their contributions to the local community through employment opportunities and support for local businesses are appreciated. The nursery's focus on providing exceptional products and service to its customers remains its primary focus.

Shipping and Costs

Farmyard Nurseries offers shipping throughout the United Kingdom. The shipping costs are reasonable and calculated based on the weight and size of the order. The nursery ensures that plants are carefully packaged to maintain their health during transit. The delivery times are generally prompt, with most orders arriving within the specified timeframe. Customers appreciate the nursery's attention to detail when it comes to shipping their orders.