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Fashionnova.com is a popular online clothing retailer that offers trendy and stylish clothing at affordable prices. The company was founded in 2013 and has since then become a favorite amongst fashion lovers who are looking for the latest and hottest styles. With a vast selection of clothing, shoes, and accessories, Fashion Nova has something for everyone, and their offerings are constantly updated with the latest styles.
Pros and Cons:
Pros:
- Wide selection of trendy and stylish clothing
- Affordable prices
- Constantly updated inventory
- Free shipping on orders over $75
- Easy returns and exchanges
Cons:
- Sizing can be inconsistent
- Quality can sometimes be hit or miss
- Limited sizing options for certain styles
User Experience:
Fashionnova.com offers a user-friendly website that is easy to navigate and search. The website is well-organized, and customers can quickly find what they are looking for by browsing the various categories or using the search bar. The website also offers detailed product descriptions, size charts, and customer reviews, which are helpful for customers making a purchase decision.
Pricing and Value for Money:
Fashionnova.com offers affordable and competitive pricing on their clothing, shoes, and accessories. While the quality can sometimes be inconsistent, customers can get a great value for their money if they are willing to take a small risk on certain items.
Alternatives:
There are several alternatives to Fashionnova.com, such as Missguided, ASOS, Boohoo, and PrettyLittleThing. These retailers offer similar styles and price points and may be a good option for customers who are looking for more sizing options or higher quality clothing.
Customer Service:
Fashionnova.com offers excellent customer service, with a responsive customer service team that can be reached via email or phone. The company also offers easy returns and exchanges, which is a plus for customers who are hesitant about making an online purchase.
Product Quality and Selection:
The quality of the products on Fashionnova.com can sometimes be hit or miss, with some products being of high quality and others being of lower quality. However, the website offers a vast selection of trendy and stylish clothing options, with new items added frequently.
Website Usability:
Fashionnova.com offers a user-friendly website that is easy to navigate and search. The website is well-organized, and customers can quickly find what they are looking for by browsing the various categories or using the search bar. The website also offers detailed product descriptions, size charts, and customer reviews, which are helpful for customers making a purchase decision.
Returns and Exchanges:
Fashionnova.com offers easy returns and exchanges, which is a plus for customers who are hesitant about making an online purchase. Customers can return or exchange items within 30 days of purchase, and the company offers free returns on eligible items.
Promotions and Discounts:
Fashionnova.com regularly offers promotions and discounts, including a 30% off first-time purchase discount for new customers. The company also offers occasional sales and discounts on clearance items.
Reputation:
Fashionnova.com has a good reputation amongst fashion lovers who are looking for the latest and hottest styles at affordable prices. However, the company has faced some criticism for inconsistent sizing and quality issues.
Payment Options:
Fashionnova.com accepts a variety of payment options, including credit and debit cards, PayPal, and Klarna.
Loyalty Programs:
Fashionnova.com does not currently offer a loyalty program, but they do offer occasional promotions and discounts for returning customers.
Customer Reviews:
Customer reviews on Fashionnova.com are generally positive, with customers praising the website's affordability and trendy styles. However, some customers have faced issues with sizing and quality.
Community Involvement:
Fashionnova.com has partnered with several social media influencers and celebrities to promote their products. The company also regularly features user-generated content on their website and social media accounts.
Shipping and Costs:
Fashionnova.com offers free shipping on orders over $75, and standard shipping rates for orders under $75. The company also offers international shipping, but customers may be responsible for import taxes and fees.
Review Title: I wanted a large that was no longer available when I tried checking out
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Review Description: I wanted a large that was I. My cart but when I tried checking out it was no longer available in a matter of 5 or less minutes. I was basically forced to try a medium and I hope it fits good
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Reviewer Name: Lati
Review Submission Date: 2022-12-13
Review Title: The code SALE20 is being advertised
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Review Description: The code SALE20 is being advertised. However, it does not work. Not to mention the fact you can not receive a full refund is ridiculous! I would spend so much with this company if only they gave refunds in the original payment method instead of taking your money via store credit.
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Reviewer Name: Antanika Hall
Review Submission Date: 2022-12-13
Review Title: Price Jump Alert!!!
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Review Description: Watched price jump up when checking out. Subtotal keeps changing. On one page it's 86 the 2nd page is 97 and that's before taxes. Feel like company is becoming a scam. Reached out to customer service they stopped responding and seem to not care
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Reviewer Name: Tee F
Review Submission Date: 2022-12-13
Review Title: The coupon Sale20 was supposed to give…
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Review Description: The coupon Sale20 was supposed to give me 20% off the sale price on this order. Because your code didn't work, although the website says it should have, I had to use a 10% off coupon from my email. And you customer service doesn't work. I have to wait for a call about this.
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Reviewer Name: Michael Ramirez
Review Submission Date: 2022-12-13
Review Title: I was given a code TEAMNOVA2022 and the…
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Review Description: I was given a code TEAMNOVA2022 and the website wouldn't use it at check out. When I put in the order, it would allow it and showed 50% off. Then once I out in a card, it changed it.
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Reviewer Name: Sharon Jarrell
Review Submission Date: 2022-12-13
Review Title: Some sweaters or Knitted garments are…
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Review Description: Some sweaters or Knitted garments are of poor quality. They seemed stretched out and thin. However, I do like most of the other styles just wish shopping was a bit faster
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Reviewer Name: Maritza
Review Submission Date: 2022-12-13
Review Title: Would really appreciate some type of…
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Review Description: Would really appreciate some type of rewards program or more coupons for people like me who consistently order from this site. I love the clothes and enjoy purchasing from FN, however they do sell out fast of many items and turn around for restock a little slow.
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Reviewer Name: Dan Lovato
Review Submission Date: 2022-12-13
Review Title: NONE of my 10% codes would work
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Review Description: NONE of my 10% codes would work. Tect thing was just dumb. Couldnt even click on the link. Couldnt pay with shop pay through the app. Fail.Hope product is better than website/app
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Reviewer Name: Que Adams
Review Submission Date: 2022-12-13
Review Title: LOVE THIS STORE!!
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Review Description: LOVE THIS STORE!!! Everything I purchase not only looks like the picture on the website but also fits just as the measurements say. To top it all off, the price of the merchandise is great on my wallet.
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Reviewer Name: Mark Main
Review Submission Date: 2022-12-13
Review Title: YOUR CUSTOMER SERVICE SUCKS
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Review Description: YOUR CUSTOMER SERVICE SUCKS. YOU DON'T HAVE A PHONE NUMBER AND YOU COULD NOT SIMPLY MODIFY THE SIZE OF MY ORDER THAT I JUST PLACED AN HOUR AGO. SO NOW I HAVE TO RETURN WHAT YOU ARE GOING TO SEND AND THAT SUCKS! I WILL STOP BUYING FROM YOU AFTER I BUY THIS.