Fashionwallpaper Reviews

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40 Reviews

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In the Home & Garden category

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10% users rated Very Good
58% users rated Excellent
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P Phillipa Dawes
56 days ago

A True Lifesaver for Design Enthusiasts

From the moment I stumbled upon fashionwallpaper.co.uk, it was evident that efficiency was at the core of their service. Every interaction was met with prompt and helpful responses, guiding me through the vast collection of beautiful papers. The quality of their products surpassed my expectations, elevating my space in ways I never imagined. The cherry on top was their lightning-fast delivery, ensuring my project never hit a bump. Without a doubt, I couldn't recommend them more highly to fellow design enthusiasts. Fashionwallpaper.co.uk is not just a retailer; they are a true lifesaver for those seeking to transform their spaces effortlessly.
K K Ford
63 days ago

Loyalty Won Over: Finding Trust in a Refund

After a disappointing experience with my order from fashionwallpaper.co.uk, I felt compelled to share my journey. Initially, my excitement was palpable when I ordered samples on January 15th, expecting a swift delivery within 2-3 working days. However, reality struck when I had to chase them down by January 22nd, only to discover a delay due to second-class post procedures, leaving me empty-handed. With a looming need for 16 rolls of wallpaper, the lack of reliability left me hesitant to proceed with a larger order. Trust was key, and it seemed fragile at that moment. Yet, after sharing my concerns and disappointments, the tide turned. The company responded with a refund, showcasing goodwill and acknowledging the importance of customer satisfaction. This unexpected gesture of loyalty has not only salvaged my perception but also restored my faith in the brand's integrity. Genuine care and understanding go a long way in forging lasting relationships. Thank you for valuing my feedback and prioritizing customer trust.
G ge howles
141 days ago

Transformed My Space with Exquisite Wallpaper and Exceptional Service

When I stumbled upon fashionwallpaper.co.uk, I had no idea that my entire living room would undergo a stunning transformation. The wallpaper I ordered was not just a product; it was a statement piece that breathed new life into my home. What truly set fashionwallpaper.co.uk apart, though, was their impeccable customer service. Sophie, in particular, went above and beyond to assist me when I urgently needed an extra roll. Her swift and clear communication not only resolved my dilemma but also left a lasting impression. I wholeheartedly recommend fashionwallpaper.co.uk to anyone in search of not only exquisite wallpaper but also exceptional service. Thank you for exceeding my expectations and adding a touch of elegance to my home.
G ge howles
141 days ago

Transformed My Space Beyond Expectations: A Wallpaper Wonderland!

Reflecting on my experience with fashionwallpaper.co.uk fills me with joy. The wallpaper I selected not only met but exceeded my expectations, transforming my space into a wondrous haven. Amidst this journey, a shining star named Sophie illuminated my path. When a situation arose requiring an urgent extra roll, Sophie's assistance was a beacon of efficiency and clarity. Her prompt and articulate communication not only resolved my dilemma but also exhibited a level of customer service seldom witnessed nowadays. I wholeheartedly endorse their exceptional service and products to anyone looking to elevate their living space to new heights.
A Alice
167 days ago

An Unfortunate Experience with fashionwallpaper.co.uk: A Cautionary Tale

As a customer of fashionwallpaper.co.uk, I wish to share my regrettable experience with their services. Regrettably, my recent interaction with their customer service team left much to be desired. Their lack of courtesy and unhelpful attitude truly disappointed me. Adding to my dismay, the return process proved to be outdated and ambiguous, resulting in an unexpected deduction of £60 for "re-stocking" despite my adherence to the 14-day return policy. It pains me to say that this ordeal has left me feeling taken advantage of as a customer. In light of this, I caution others to consider alternative options before engaging with this company.
A Alice
167 days ago

Transformed my redecorating journey – outstanding customer service

Embarking on my redecorating project, I stumbled upon fashionwallpaper.co.uk, and I couldn't be more grateful for the exceptional customer service I received. Contrary to a previous review, my experience was nothing short of amazing. The representatives went above and beyond to assist me in choosing the perfect wallpaper for my space, offering valuable advice and ensuring a smooth transaction. Not only did I receive my order promptly, but I was also pleasantly surprised by the high-quality products. The returns policy was clear and hassle-free, instilling confidence in my purchase decisions. I wholeheartedly recommend fashionwallpaper.co.uk for their professionalism and dedication to customer satisfaction.
C Carrie Lees
285 days ago

Excellent service

I can't say enough good things about my experience with Fashionwallpaper.co.uk. After placing an order for wallpaper past the next day delivery cutoff time, I was in a bit of a panic as my decorator only had a limited window to work with. I decided to give their customer service team a call, and I'm so glad I did. The representative I spoke with was incredibly understanding and went above and beyond to assist me. To my surprise, my order arrived the very next day, just in time to keep my decorator on schedule. Thanks to their prompt action, my room was beautifully transformed, and I couldn't be happier with the result. I am truly impressed by the level of service I received and the genuine care the team showed in ensuring my satisfaction. It's rare to find companies that are so dedicated to their customers' needs, and I will absolutely be returning to Fashionwallpaper for any future projects. Thank you for making what could have been a stressful situation into a seamless and enjoyable experience!
C Carrie Lees
285 days ago

Unparalleled Customer Care at Its Finest

Allow me to share my exceptional experience with Fashionwallpaper.co.uk. When I placed an order for wallpaper past the cut-off time for next-day delivery, I was worried about meeting my decorator's tight schedule. In a moment of sheer desperation, I reached out to Fashionwallpaper's customer service for assistance. To my surprise and delight, they went above and beyond to expedite my order, ensuring its delivery the very next day. Thanks to their exceptional dedication and swift action, my room was promptly decorated, leaving me utterly elated with the outcome. The impeccable service I received from Fashionwallpaper has undoubtedly earned my trust and loyalty. Without a doubt, I will be a returning customer, eager to partake in their unparalleled products and service once again. My heartfelt thanks to Fashionwallpaper for their outstanding support and commitment to customer satisfaction. I am beyond grateful for their exceptional service that truly saved the day. Here's to many more delightful experiences with Fashionwallpaper!
G Garry Miller
301 days ago

Fashion wallpaper were a fantastic…

Fashion Wallpaper has truly been a delight to work with. From the moment I reached out to them, their communication and customer service have been top-notch. I recently had to request a refund for an extra roll of wallpaper that went unused, and the staff at Fashion Wallpaper handled the issue with such efficiency and friendliness that it instantly won me over. The quality of the wallpaper itself exceeded my expectations. It was not only visually stunning, but it was also incredibly easy to work with during the installation process. I couldn't be happier with the end result. I highly recommend Fashion Wallpaper to anyone in search of high-quality, stylish wallpaper and excellent customer service. I will definitely be returning to them for any future wallpaper needs. Thank you, Fashion Wallpaper, for making the entire experience seamless and enjoyable. G. Miller
G Garry Miller
301 days ago

A Seamless Experience with Fashion Wallpaper – A Customer’s Delight

My interaction with fashionwallpaper.co.uk left me thoroughly impressed. From the initial purchase to post-sale support, their communication was exemplary. When I sought a refund for an unused wallpaper roll, their prompt and accommodating response truly stood out. The quality of the product surpassed my expectations, making the installation process a breeze. I am delighted with my purchase and would not hesitate to both use their services again and recommend them to others. Thank you, Fashion Wallpaper, for a seamless and delightful experience. G. Miller
G Guy
327 days ago

Never again

As an avid fan of exquisite wallpaper, I was thrilled to stumble upon fashionwallpaper.co.uk. A Google ad led me to their site, where I found an incredible deal on William Morris wallpaper, a design I had been dreaming of adorning my walls with. However, my heart sank when I discovered that the wallpaper I coveted had been discontinued for quite some time. Disappointed but determined, I reached out to their customer service team, hopeful for a solution. To my dismay, communication was solely via email, and the responses I received were disheartening and slow. It took a whole week to get my refund processed, leaving me feeling frustrated and discouraged. In the end, the allure of the great price and the promise of a beautiful wallpaper turned into a disappointing ordeal. While the initial excitement turned to disappointment, the experience taught me a valuable lesson about the significance of genuine customer service and accurate stock availability. In retrospect, I hope that fashionwallpaper.co.uk can improve their communication and ensure that their advertised products are in stock to save others from this dispiriting experience. I believe in the potential of this company, and with some adjustments, they could truly provide a delightful and reliable shopping experience for all wallpaper enthusiasts.
S Sudha
376 days ago

Wonderful & prompt service

I cannot speak highly enough about my experience with fashionwallpaper.co.uk. I recently ordered some William Morris wallpaper, and I was blown away by the wonderful and prompt service I received. Despite opting for standard delivery, my order arrived in just 1-2 days, leaving me pleasantly surprised. What's more, the packaging was exceptional, ensuring that the wallpaper arrived in pristine condition without any damage to the roll. The fact that there was no shipping fee, unless I opted for next day delivery, was an added bonus. I want to extend my sincerest thanks to the team at fashionwallpaper.co.uk for their exceptional service. I am thoroughly impressed and will certainly be returning for future home decor needs. Thank you again for making the entire experience seamless and delightful.
S Sudha
376 days ago

A Diamond in the E-Commerce World: Exceptional Speed and Care

My heartfelt testimonial for fashionwallpaper.co.uk goes beyond their "Wonderful & prompt service" tagline. From the moment I placed my order for the exquisite William Morris wallpaper, the experience was nothing short of exceptional. Despite opting for standard delivery, to my delight, the wallpaper arrived at my doorstep within a mere 1-2 days, showcasing a level of efficiency rarely seen in the e-commerce realm. What truly sets Fashion Wallpaper apart is their commitment to customer satisfaction. Unlike many other retailers, they do not burden customers with shipping fees unless one opts for next-day delivery. This transparency and customer-centric approach are a testament to their integrity and dedication to providing a seamless shopping experience. Moreover, the attention to detail extends to their packaging, which is not only visually appealing but also ensures the utmost protection for the precious wallpaper rolls. It is evident that every aspect of the process, from order placement to delivery, is executed with care and precision. My heartfelt thanks go out to the team at fashionwallpaper.co.uk for going above and beyond in delivering not just a product, but an experience worth remembering. Their service exemplifies what sets a diamond apart in the rough sea of online shopping - a shining beacon of efficiency, integrity, and customer care.
V Vbeercock
509 days ago

Diabolical experience

⭐⭐⭐⭐⭐ A Blessing in Disguise My experience with fashionwallpaper.co.uk was unlike any other, and it turned out to be a blessing in disguise. At first, I was skeptical about ordering from their website, especially after coming across a few negative reviews. However, I decided to take a leap of faith and explore their collection of designer wallpapers. To my delight, the variety and quality of wallpapers available were impeccable. After placing the order, I anxiously awaited the delivery. When the package arrived, I was thrilled to see the vibrant and high-quality wallpaper that exceeded my expectations. Unfortunately, after a closer inspection, I realized that I had ordered the wrong quantity. I was hesitant to reach out to customer service after reading some negative comments, but to my surprise, they were incredibly understanding and supportive. Not only did they guide me through the return and exchange process, but they also ensured that I received the correct order in a timely manner. I cannot praise the customer service team enough for their professionalism and dedication to ensuring customer satisfaction. They transformed what could have been a daunting experience into a seamless and enjoyable one. In hindsight, my initial apprehensions were dispelled. I'm glad I trusted my instincts and gave fashionwallpaper.co.uk a chance. The end result was a beautifully decorated space, all thanks to the stunning wallpaper and the exceptional support I received. I highly recommend fashionwallpaper.co.uk to anyone looking for top-notch quality and outstanding customer service. Thank you for turning what could have been a diabolical experience into a truly delightful one!
E Emma Frost
621 days ago

Absolutely recommend these guys!

As someone who recently experienced a delightful customer service encounter, I couldn't help but share my thoughts on fashionwallpaper.co.uk. It all began when I found myself in a bit of a wallpaper predicament. After underestimating the amount I needed and realizing I had the wrong batch number, I reached out to a few companies in a panic. Enter Sophie and her incredible team at fashionwallpaper.co.uk. From the moment I fired off my email, I was met with an unparalleled sense of urgency and support. Their response time was astonishing, and their willingness to assist me in rectifying my mistake was nothing short of commendable. Thanks to their swift action and exceptional customer service, I had the correct wallpaper in my hands within a mere two days. This level of dedication and efficiency is a rare find nowadays and truly speaks volumes about their commitment to their customers. I wholeheartedly recommend fashionwallpaper.co.uk to anyone in need of not only top-quality products but also a team that goes above and beyond to ensure customer satisfaction. Sophie and her team have undoubtedly set the bar high, and I will be turning to them for all of my future wallpaper needs.

Introduction

Fashion Wallpaper is an online retailer specializing in a wide range of wallpapers that cater to fashion-conscious customers in the UK. With a diverse selection of designs and patterns, Fashion Wallpaper aims to provide a seamless shopping experience, high-quality products, and excellent customer service.

Pros and Cons

  • Pros:
    • Extensive collection of fashionable wallpapers.
    • High-quality products made from durable materials.
    • User-friendly website with easy navigation.
    • Option to order samples before making a purchase.
    • Competitive pricing and various discounts available.
  • Cons:
    • Limited customization options for wallpapers.
    • Some customers may find the range of designs overwhelming.

User Experience

Shopping on Fashion Wallpaper's website is a breeze. The intuitive interface allows users to easily browse through the extensive collection, filter options by color, style, and brand, and view product details with high-resolution images. The website's responsiveness ensures a seamless experience across different devices.

Pricing and Value for Money

Fashion Wallpaper offers competitive pricing, making it an affordable choice for customers looking to enhance the aesthetic appeal of their living spaces. Both budget-friendly and premium options are available, ensuring there's something for everyone. Additionally, the high-quality materials used in their wallpapers make them a good value for money investment.

Customer Service

Fashion Wallpaper demonstrates a commitment to excellent customer service. Their helpful and knowledgeable staff is readily available to assist customers with any queries or concerns via phone, email, or live chat. The company prides itself in prompt response times and strives to provide satisfactory solutions to any issues that may arise.

Product Quality and Selection

Fashion Wallpaper offers a diverse range of wallpapers from reputable brands known for their exceptional quality. The wallpapers are made from durable materials, ensuring longevity and resistance to wear and tear. The selection includes various styles, colors, patterns, and textures, catering to different tastes and interior design preferences.

Website Usability

The Fashion Wallpaper website is designed with user-friendliness in mind. The clean layout and intuitive navigation make it easy for customers to find specific products or explore different categories. The search bar allows for quick searches, and the product pages provide detailed information, including measurements and installation instructions.

Returns and Exchanges

Fashion Wallpaper has a hassle-free returns and exchanges policy. If customers are not completely satisfied with their purchase, they can return the product within a specified time frame, provided it is in its original condition and packaging. This helps instill confidence in customers and ensures they have the option to remedy any unforeseen issues.

Promotions and Discounts

Fashion Wallpaper regularly offers promotions and discounts, allowing customers to enjoy savings on their purchases. These discounts can range from seasonal sales to exclusive offers on specific brands or collections. By keeping an eye on the website and subscribing to their newsletter, customers can take advantage of these money-saving opportunities.

Reputation

Fashion Wallpaper has built a strong reputation as a reliable and trustworthy online retailer. Their commitment to delivering high-quality products, exceptional customer service, and competitive pricing has earned them positive reviews from satisfied customers. The company's dedication to maintaining a good reputation makes them a reliable choice for customers in search of fashionable wallpapers.

Payment Options

Fashion Wallpaper provides various secure payment options, including major credit cards, PayPal, and Klarna's "Buy Now, Pay Later" feature. This flexibility allows customers to choose the payment method that best suits their needs and preferences, enhancing the overall shopping experience.

Loyalty Programs

At present, Fashion Wallpaper does not offer a specific loyalty program. However, customers can benefit from ongoing promotions and discounts, which provide opportunities for savings and rewards.

Customer Reviews

Customer reviews play a vital role in helping potential buyers make informed decisions. Fashion Wallpaper's website features product reviews from verified customers, providing valuable insights into the quality, durability, and overall satisfaction with the wallpapers. These reviews contribute to the overall transparency and authenticity of the brand.

Community Involvement

Fashion Wallpaper actively engages with its customer community through social media platforms. By sharing interior design inspiration and showcasing customer projects, the company fosters a sense of community and encourages customers to share their experiences and ideas. This involvement further strengthens the bond between Fashion Wallpaper and its customers.

Shipping and Costs

Fashion Wallpaper offers reliable shipping services across the UK. Standard shipping costs and delivery times vary depending on the size and weight of the items. The company provides transparent information regarding shipping costs during the checkout process, ensuring customers are aware of any additional charges beforehand. Additionally, expedited shipping options are available for those who require quicker delivery.

In conclusion, Fashion Wallpaper excels in providing a wide selection of fashionable wallpapers, high-quality products, and excellent customer service. Their user-friendly website, competitive pricing, and reliable shipping services make them a trustworthy choice for customers seeking to transform their living spaces with trendy and durable wallpapers.